3
EN
Dear Customer,
Congratulations on the purchase of this ORANIER
wood burning stove!
ORANIER wood burning stoves offer you sophisti-
cated and reliable technology, functionality and an
attractive design.
If, despite our careful quality checks, you find
anything you are not happy with, please contact our
central customer service team who will be happy to
assist you.
If you would like to enter a customer service
order, please have the following information
ready:
Type and serial number
Fabrication number / Inspection stamp, date:
(see the back of these operating instructions)
Identification Code
Date of purchase
A photo of the back of this manual or of the
nameplate
A photo of the fault
With this information, the customer service
order can be processed very quickly!
If you would like to contact us by email or
telephone, please have the above information
ready, so the processing of your request can
be carried out quickly and easily.
ORANIER Heiztechnik GmbH
Oranier Straße 1
35708 Haiger / Sechshelden
Telefon: +49 (0) 27 71 / 2630-0
Kundenservice / Ersatzteile
email customer
service:
email spare parts:
Telephone:
+49 (0) 27 71 / 2630-360
All services can be contacted
Mon - Thu:
8.00 - 17.00 h
Fri.:
8.00 - 15.00 h
*Please note:
When ordering spare parts and in the
event of any service call-outs, please
always specify the
model number of
your appliance
.
It is worth noting down the version of
your new wood burning stove now in the
circular field provided in the table on the
page listing the “Appliance parameters”.
Thank you!
*Please note:
Outside of Germany, please contact your
local distributor for customer service and
requests related to spare parts.
You can find our official distribution part
-
ners on our website www.oranier.com.
Summary of Contents for Polar Neo Aqua I
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