ABOUT THIS GUIDE
B3000-B Serial Brains User’s Guide
2
ABOUT THIS GUIDE
This guide includes the following chapters that show you how to configure and wire the B3000-B or
B3000-B-OMUX:
—information about the brain models, this guide, and how to reach Opto 22
Product Support.
Chapter 2: Configuration and Communication
—quick-start steps to get B3000-B brains up and running
quickly.
—recommended communication cables and wiring diagrams.
Chapter 4: Maintenance and Troubleshooting
—resetting the brain to factory defaults, upgrading
firmware, blink codes, and other troubleshooting assistance.
FOR HELP
If you have problems installing or using SNAP PAC brains and cannot find the help you need in this guide or on
our website, contact Opto 22 Product Support.
Phone:
800-TEK-OPTO (800-835-6786 toll-free
in the U.S. and Canada)
951-695-3080
Monday through Friday,
7 a.m. to 5 p.m. Pacific Time
Fax:
951-695-3017
Email:
Opto 22 website:
When calling for technical support, be prepared to provide the following information about your system to
the Product Support engineer:
•
Software and version being used
•
Brain and controller firmware version (as applicable)
•
PC configuration (type of processor, speed, memory, and operating system)
•
A complete description of your hardware and operating systems, including:
–
loader and firmware versions for the brain, and date code
–
for an Ethernet network, IP addresses and subnet masks for devices on the system
–
for a serial network, addressing and communication parameters
–
type of power supply
–
third-party devices installed (for example, barcode readers)
•
Specific error messages seen
NOTE: Email messages and phone calls
to Opto 22 Product Support are
grouped together and answered in the
order received.