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Troubleshooting 

 

The display displays only black screen. 

Ensure that all AC and DC plugs and jacks used by external power supplies 
(both Opticis and others) are firmly connected.  Ensure that power bars are 
live. 
Ensure that the DVI ports are firmly plugged in to the PC and display. Ensure 
that the Tx and Rx modules plug correctly to the PC and display, respectively.
Check if the PC and display are powered on and properly booted. 
Reset the system by de-plugging and re-plugging the Tx DVI port or Rx DVI 
port, or by de-plugging and re-plugging the power cord plugs of Tx and Rx 
modules. 
Re-boot up the system while connecting the optical DVI cable system. 

 

Screen is distorted or displays noises. 

Check if the graphic resolution is properly set. Go to the display properties of 
Windows and tap the settings. Ensure that the resolution sets less than 
WUXGA (1,920x1,200) at 60Hz refresh ratio. 
Reset the system.  Disconnect and reconnect the optical DVI cables or DC 
power adapters. 
 

 

Maintenance 

 
No special maintenance is required for the optical DVI cables and power 
supplies. Ensure that the cables and power modules are stored or used in a 
benign environment free from liquid or dirt contamination. 
 
There are no user serviceable parts.  Refer all service and repair issues to 
Opticis. 
 

Technical Support and Service 

 

For commercial or general product support, contact your reseller.  For 
technical service, contact Opticis by email 

[email protected]

 or visit its 

website at www.opticis.com 
 

 
 
 
 
 
 
 

1-5 Troubleshooting, Maintenance, Technical Support

 

 

Product Specifications 
 

M1-1000 Express All-Fiber DVI Cable 

 

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Compliance with DVI standard: 

support DVI1.0 and DDC2B, fully 

implemented by fiber-optic communication.

 

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Extension limit: 

500m (1,650feet) for WUXGA (1,920x1,200) at 60 

Hz refresh rate.

 

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Graphic Transmission Bandwidth: 

support WUXGA at 60Hz, or 

1.65Gbps bandwidth per graphic channel.

 

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Pure 8 strands Fiber-optic Cable: UL certified 

Riser Jacket of 

Flame retardant PVC employing 8 strands. 

 

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Tensile load: 600N 

(cable only)

 

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Minimum bend radius: 12.0cm

 

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Outer diameter of cable: 5.5cm

 

…

 

Mechanical specifications of Tx and Rx modules 

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Dimensions:

 39mm / 15.4mm / 52.3mm (W/H/D)

 

„

 

Clamping strength to cable

: 14kg (Installing)

f

 

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Environmental Specifications 

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Operating temperature: 0°C to 50°C

 

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Storage temperature: - 30°C to 70°C

 

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Humidity: 10% to 85%

 

 

AC/DC Power Adapter 

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Power Input:

 AC 100-240V, 50/60Hz 0.1A 

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Power Output:

 +5 V, 1.0A SMPS DC-power Adapter

 

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Cord DC Jack: 

Core is 5 V and outer is GND.

 

 
 
 
 
 
 
 
 
1-6 Product Specifications

 

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