98
Troubleshooting
Model 72™ Operator Manual
OPEX Corporation
16
PLEASE CLEAR THE VERIFIER AREA
This jam is called only during the diagnostic belt speed test when
the envelope takes too long to clear the Verifier Entry sensor.
17
SOFTWARE ERROR
Possible error in the software. If this should appear, place a service
call.
18
CANNOT JUSTIFY MAIL CONVEYOR
If the mail conveyor cannot press the mail against the stop within 30
seconds of starting, then this message appears. This could be
caused by a faulty conveyor position sensor, a malfunctioning
conveyor motor, or by the mail pusher which is not resting on the
conveyor.
Check that the mail is set up correctly on the conveyor and that the
pusher is in the correct position. If you still get this error, place a
service call.
19
REMOVE ENVELOPE - CHECK FOR CONTENTS
Not currently used.
20
PLEASE CHECK THE FEED TRAY
As the feeder completes a cycle, the feed tray sensor is monitored.
If this sensor becomes blocked, an envelope is assumed to have
arrived, and it uses a defined amount of time to settle itself.
Immediately after this time, the feed tray sensor is rechecked. If it is
unblocked, then the envelope has been lost. This can be caused by
a skewed envelope in the feeder. It can also be caused by the fence
stuck in the down position, allowing the fed envelope to slide
immediately down into the shuttle.
Clear any envelopes in the feed tray.
Table 7-1: Error messages (continued)
Error
No.
Error Message & Description
Summary of Contents for Model 72
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Page 93: ...Model 72 Operator Manual 7 Troubleshooting 7 1 Sensors 94 7 2 Error messages 95...
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