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MFC-8322-S and

MFC-OG3-N

OG3 Network Controller Cards

User Manual

Summary of Contents for MFC-8322-S

Page 1: ...MFC 8322 S and MFC OG3 N OG3 Network Controller Cards User Manual...

Page 2: ...eople that make things happen At Ross our employees are a special group Our employees truly care about doing a great job and delivering a high quality customer experience every day This code of ethics...

Page 3: ...stored in a retrieval system or transmitted in any form or by any means mechanical photocopying recording or otherwise without the prior written permission of Ross Video While every precaution has be...

Page 4: ...tion which if not avoided may result in major or minor equipment damage or a situation which could place the equipment in a non compliant operating state ESD Susceptibility This symbol is used to aler...

Page 5: ...ith the essential requirements and other relevant provisions of CE Directive 93 68 EEC INTERNATIONAL This equipment has been tested to CISPR 22 1997 along with amendments A1 2000 and A2 2002 and found...

Page 6: ...ral resources Ross Video encourages you to use the appropriate take back systems These systems will reuse or recycle most of the materials from your end of life equipment in an environmentally friendl...

Page 7: ...1K0 Ogdensburg New York Canada USA 13669 0880 General Business Office 1 613 652 4886 Fax 1 613 652 4425 Technical Support 1 613 652 4886 After Hours Emergency 1 613 349 0006 E mail Technical Support t...

Page 8: ......

Page 9: ...via DashBoard 2 6 User Rights Management 2 6 Using a Master Password 2 7 Before You Begin 2 7 Configuring the Master Password 2 7 Accessing a Network Controller Card 2 8 Enabling SNMP Support 2 9 Ena...

Page 10: ...gin 7 2 System Requirements 7 2 To run the DashBoard Lite Applet 7 2 DashBoard Lite Applet Overview 7 3 Interface Overview 7 3 Device View 7 4 Adding Frames to the DashBoard Lite Applet 7 5 To add fra...

Page 11: ...family of products backed by Ross Video s experience in engineering and design expertise since 1974 You will be pleased at how easily your new card fits into your overall working environment Equally...

Page 12: ...then adjust to the appropriate level based on power consumption and the inlet ambient temperature Monitors the frame door and each frame power supply Monitors the fan door and notifies the user if the...

Page 13: ...ge 6 1 Card edge Controls The front edge of the Network Controller Card feature LED indicators for the power ethernet connection and general communication activity The Network Controller Card also inc...

Page 14: ...FC 8322 S MFC OG3 N and MFC OG3 NS unless otherwise noted MFC OG3 N refers to MFC OG3 N and MFC OG3 NS unless otherwise noted OG3 FR series frames refers to all versions of the OG3 FR series frames un...

Page 15: ...des instructions for installing the Network Controller Card configuring the network settings and enabling the SNMP monitoring option The following topics are discussed Before You Begin Installing a Ne...

Page 16: ...eo directly Related Publications It is recommended to consult the following Ross Video documentation before installing and configuring your Network Controller Card DashBoard User Manual Ross Part Numb...

Page 17: ...ot Figure 2 1 Figure 2 1 MFC OG3 Series Card Lock 5 Insert the Network Controller Card with the component side out into the card guides between the dividing wall and the last slot ensuring the card do...

Page 18: ...ashBoard Control System you may configure the Network Controller card to use a static address or enable DHCP for automatic configuration This can only be done once communication has been established A...

Page 19: ...ontroller card model 4 Ensure the network settings of your computer are compatible with those chosen for the Network Controller card 5 Before you begin and to prevent IP Address conflicts isolate the...

Page 20: ...ddress in the NTP Server field 5 To change between Static and DHCP addressing select an option in the Addressing Mode area 6 Configure the network settings as required IP Address This is the IP Addres...

Page 21: ...d feature in DashBoard Setting the DIP Switch Your Network Controller Card includes SW3 a DIP Switch that enables you to override the Master Password Use this DIP switch when the Master Password needs...

Page 22: ...d client is version 4 0 0 or higher you log in as outlined in the procedure To use a valid user account If DashBoard URM is unavailable or when using the DashBoard Lite applet you log in as outlined i...

Page 23: ...field 5 Contact Ross Video Technical Support When you speak to the Technical Support representative tell them your name your facility name and the SNMP Request Code displayed in the Setup tab You wil...

Page 24: ...s field follows the format of aaa bb cc where represents the Target IP address to which traps should be sent aaa represents the UDP Port number to which traps should be sent bb represents the SNMP pro...

Page 25: ...ify the card s to upload the file to by selecting the check box es for the cards you wish to upload the file to Verify that the card s you wish to upload the file to The Error Warning fields indicate...

Page 26: ...u encounter problems when upgrading your card software verify the following Your network settings on the card are valid The ethernet cable is properly connected if you are uploading the file via a net...

Page 27: ...p and using the card edge controls of the MFC 8322 S Controller Card The following topics are discussed Card edge Controls for the MFC 8322 S Configuring the DIP Switches Monitoring the MFC 8322 S Cau...

Page 28: ...are occurring but the audio will be off Refer to Figure 3 2 and the card labeling for jumper positions Figure 3 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper...

Page 29: ...is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined in the section Using a Master Password on page 2 7...

Page 30: ...is operating correctly CAN Flashing Yellow When flashing this LED indicates the MFC 8322 S is communicating with the other cards within the frame Off When off this LED indicates an absence of incoming...

Page 31: ...ethernet connectivity to the OG3 FR frames infrastructure providing a DashBoard interface to monitor openGear cards in the frame The MFC OG3 NS includes the SNMP Monitoring option The following topics...

Page 32: ...ut the audio will be off Refer to Figure 4 2 and the card labeling for jumper positions Figure 4 2 Alarm Config Jumper Pin Positions Enabled To enable the alarm feature set the jumper into Position 1...

Page 33: ...g a Master Password on page 2 7 for details OFF This is the recommended position A user specified Master Password is used The default password is password It can be changed using DashBoard as outlined...

Page 34: ...ndicates that the ethernet link to the specified frame slot is unavailable link is down RJ45 This LED reports the same information as the ETHERNET LED OK ALARMa Green When lit green this LED indicates...

Page 35: ...openGear sales representative to enable SNMP support For More Information on enabling and configuring the SNMP Agent for your MFC OG3 NS refer to the section Enabling SNMP Support on page 2 9 CPU Yel...

Page 36: ...4 6 MFC OG3 N Series Setup MFC 8322 S and MFC OG3 N User Manual Iss 01...

Page 37: ...ore to a single file in DashBoard This feature is available for frames using the MFC OG3 N and MFC OG3 NS cards only For more information on using the DataSafe feature in DashBoard refer to your DashB...

Page 38: ...ards instead of the entire connected view DashBoard sends the file to a specific network card and slot for use Once received it updates the card if the attached card matches the data sent DataSafe sto...

Page 39: ...the cards in those slots and DashBoard still updates the slot information when a new card is installed or when a card is removed from the slot and replaced with another card To enable DataSafe for a...

Page 40: ...the DataSafe tab Forcing DataSafe Files to Load The Conflict field in the DataSafe tab indicates when a currently installed card has a card type or software incompatibility When there is a DataSafe m...

Page 41: ...nt on the card you are using Default values are indicated with an asterisk The DashBoard Control System enables you to monitor and control openGear frames and cards from a computer DashBoard communica...

Page 42: ...he Network tab Refer to Table 6 7 on page 6 9 Frame S N Indicates the Frame Serial Number Product Indicates the model number of the card Supplier Ross Video Ltd Board Rev Indicates the hardware revisi...

Page 43: ...shBoard clients version 4 0 0 or higher can connect The user must be authenticated by the DashBoard Server and URM or must know the Master Password of the Network Controller Cards Master Password Indi...

Page 44: ...led Indicates that the Alarm Config jumper is set to enable audio alarms Disabled The Audio Alarm is disabled Voltage mV Supply Voltage Current mA Current consumption of the card Negative Rail mV Indi...

Page 45: ...nstalled in the frame and a DataSafe mismatch has occurred a This message only applies when using an MFC 8322 S b This message only applies to the OG3 FR series frames c These fields are only availabl...

Page 46: ...supply model installed in the PSU2 slot Serial Number Serial number of PSU2 Software Rev Software revision code of PSU2 12V Current mA Indicates the power supplied by PSU2 7 5V Current mA Temperature...

Page 47: ...the FAULT LED lights solid red on the frame when a fault condition is reported by a card in the frame Cleared Disables this feature Notify on PSU Missingb b This item is only available when using an...

Page 48: ...u items that are reset to factory default settings when the Restore button is pressed in the Setup menu Table 6 6 Menu Items Restored to Factory Default Settings Menu Item MFC OG3 N Setup Fans Install...

Page 49: ...the IP Address of the card if the Addressing Mode is set to Static Subnet Mask Enables you to set the Subnet Mask of the card if the Addressing Mode is set to Static Default Gateway Enables you to set...

Page 50: ...h the new card information indicated in the Conflict field Conflict When blank this field indicates that the card currently in the slot has the same card type and software version as the saved DataSaf...

Page 51: ...maximum number of six strings are displayed in the Trap Notification Target drop down list at one time If at the maximum number you must select a string from the drop down list and delete it before a...

Page 52: ...6 12 DashBoard Menus MFC 8322 S and MFC OG3 N User Manual Iss 01...

Page 53: ...ed you will need version 2 50 or higher The DashBoard Lite applet enables you to make card adjustments through a web browser interface instead of installing the DashBoard Control System software on yo...

Page 54: ...Microsoft Windows XP Windows Vista or Windows 7 operating systems Firefox 3 or higher or Microsoft Internet Explorer 7 or 8 Java 6 update 11 or higher Ensure that the Java 6 plug in is properly config...

Page 55: ...e Dashboard Lite applet interface and its components Figure 7 1 DashBoard Lite Applet Interface Example 1 Navigation Pane The DashBoard Lite applet displays the following details in the Navigation Pan...

Page 56: ...control for configuring that parameter The following features may be available a drop down box of selections a slider for limited range variables or an entry field with arrows for continuous variable...

Page 57: ...oard Lite applet 1 Ensure the DashBoard Lite applet is running on your computer 2 Click Add Frame located at the bottom of the Navigation Pane to display the Add Frame dialog The Automatic tab is sele...

Page 58: ...t you can also change the password and specify access to the frame as outlined in the section Configuring the Master Password on page 2 7 To change and verify device information for the MFC OG3 N 1 Fr...

Page 59: ...ads the file and displays a Confirmation dialog This dialog displays the selected upload file name type size and the file creation date 5 From the Confirmation dialog you can select from the following...

Page 60: ...be verified and prompting you to run the application To continue loading the DashBoard Lite applet click Run Device Tab Issues If you are unable to make changes to the parameters of a card or the Uplo...

Page 61: ...lected file does not exist Click OK and re start the upload process Selected file is not a valid upload file Verify the filename is correct Click OK to re start the upload process Selected file is rej...

Page 62: ...7 10 DashBoard Lite Applet MFC 8322 S and MFC OG3 N User Manual Iss 01...

Page 63: ...FC 8322 S and MFC OG3 N User Manual Iss 01 Service Information 8 1 Service Information In This Chapter This chapter contains the following sections Troubleshooting Checklist Warranty and Repair Policy...

Page 64: ...suspect card with a card that is known to be working correctly is an efficient method for localizing problems to individual cards MFC 8322 S Alarm Mute Bootload Button In the unlikely event of a compl...

Page 65: ...In the unlikely event of a complete card failure you may be instructed by a Ross Technical Support specialist to perform a complete software reload on the MFC OG3 N The Alarm Mute button enables emerg...

Page 66: ...rranty This User Manual provides all pertinent information for the safe installation and operation of your openGear Product Ross Video policy dictates that all repairs to the Network Controller Card a...

Page 67: ...elds 6 7 naming 6 7 Card Type field 6 10 Cards accessing DashBoard URM 2 8 communication setup 2 4 installing 2 3 master password using a 2 7 number of active DashBoard 6 3 software upgrading 2 11 Clo...

Page 68: ...GFC OG3 1 2 H Hardware tab 6 4 6 5 Hardware version 6 2 I Installing a card 2 3 IP address MFC 8322 S 3 3 MFC OG3 N 4 3 setting 6 9 status 6 3 J Jumpers Alarm Config 3 2 MFC 8322 S 3 2 MFC OG3 N 4 2 L...

Page 69: ...4 7 8 Refresh button 7 4 7 8 Related publications 2 2 Re naming card slot 5 3 Restore button 5 4 6 7 6 8 Restoring defaults 5 4 S Serial number card 6 2 Setup tab 6 7 6 8 Slots naming 5 3 6 7 SNMP age...

Page 70: ...Notes...

Page 71: ...Notes...

Page 72: ...trade show information Visit Us Visit our website for Company information and news Related products and full product lines Online catalog Testimonials Technical Support Telephone 1 613 652 4886 After...

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