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Summary of Contents for OE3-E12004

Page 1: ...H 264 Recorder User Manual E Series OE3 E48016 OE3 E24016 OE3 E24008 OE3 E12004 www openeye net E Series...

Page 2: ...2...

Page 3: ...ges for loss of business profits business interruption or loss of business information even if OPENEYE has been advised of the possibility of such damages and whether in an action or contract or tort...

Page 4: ...s as this can result in a risk of fire or electrical shock 9 Object and Liquid Entry Points Never insert foreign objects into the DVR other than the media types approved by OpenEye as they may touch d...

Page 5: ...HANDLING Please retain the original shipping carton and or packing materials supplied with this product To ensure the integrity of this product when shipping or moving repackage the unit as it was or...

Page 6: ...oduct is used near an air conditioning unit vent When this product is used in a humid place Do not use the DVR when moisture condensation may occur If the DVR is used in such a situation it may damage...

Page 7: ...to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not...

Page 8: ...ranty replacement parts and repairs for 90 days from the date of OpenEye shipment The above warranty is the sole warranty made by OpenEye and is in lieu of all other warranties by OpenEye express and...

Page 9: ...Remote Control 22 Connection Guide 23 Connecting the Monitor 23 Video Inputs and Looping Outputs 23 Connecting to a Network 23 Connecting Audio 23 Connecting a PTZ Camera 24 Connecting to a Sensor In...

Page 10: ...g 44 Using Emergency Recording 44 Using Instant Backup 45 Motion Event Setup 45 Input 45 Setting Up Motion Detection Recording 46 Sensor 47 Action 48 Alarm Monitor 49 Network 50 Network Setup 50 Seria...

Page 11: ...Save Functions 68 Play Back Backup Image 68 Screen Division Buttons 69 Upgrade Firmware at the DVR 69 Save Settings 70 Save Settings 70 Import Settings 70 6 Remote Software 71 Set up a Remote Connect...

Page 12: ...ing a Status Search 86 Clean Image 86 Print 87 Save 87 Emergency Agent 88 Connecting to a DVR Using Emergency Agent 88 Assign Status Settings 89 Set up EA Options 89 Add Items to Alarm Confirm List 89...

Page 13: ...29716AB 13 Backup 97 Network 97 Miscellaneous 97 Troubleshooting 97 Specifications OE3 E240 H 264 98 Specifications OE3 E480 H 264 99...

Page 14: ...14 Notes...

Page 15: ...rity investment has never been easier to maintain Multiple users may connect through any network for simultaneous live viewing and digital search This powerful software enables users to establish reco...

Page 16: ...n Based Recording Uniquely Configurable for Each Channel Customizable Motion Detection Grids Uniquely Configurable for Each Channel Multiple Recording Modes Manual Schedule Event Audio Mono Recording...

Page 17: ...Cynix Speed Dome DynaColor ERNITech FastraxII Ganz PT Honeywell MAXPRO Honeywell VCL Honeywell GC 655P Honeywell HSD 250 Honeywell HSD 251 HISHARP HSDN 251 230 KALATEL LG LVC A70X LILIN ORX 1000 Pelco...

Page 18: ...era Setup for all attached cameras See the Camera section for more detail 7 Complete PTZ Setup for any attached Pan Tilt Zoom cameras See the PTZ section for more details 8 Create a recording schedule...

Page 19: ...29716AB 19 INSTALLATION FRONT PANEL CONTROLS USB Port LED Lights Power HDD Network DVD Drive Enter Instant Backup...

Page 20: ...using The diagram below shows the location and description of each connector 16 Channel Primary and Spot Monitor Outputs Power Input RS 232 Input VGA Output USB Port Video In Ports Video Out Cable Co...

Page 21: ...PTZ Connection Primary and Spot Monitor Outputs Network Port USB Port Power Input Audio Output NTSC PAL switch Primary and Spot Monitor Outputs Network Port RS 232 Input VGA Output USB Port Relay Out...

Page 22: ...22 REMOTE CONTROL ID Select Emergency Record Display Options Log Off Lock PTZ Controls The ID Select button allows you to use one remote control for several DVRs Instant Backup...

Page 23: ...corresponding looping BNC output for passing the video signal to another monitoring recording device Connecting to a Network Use the RJ45 jack on the rear of the DVR when connecting to a network Conne...

Page 24: ...cal switches can be wired to the Alarm In and Ground GND connectors Note All connectors marked GND are common Connect the ground side of the alarm input and or alarm output to the GND connector Connec...

Page 25: ...he DVR log in when prompted and select OK to shut down Note Only authorized users can shut down the DVR SETTING THE REMOTE CONTROLLER ID When more than one E240 DVR is installed in the same location y...

Page 26: ...26 Notes...

Page 27: ...tdown Press the SETUP key on the front of the DVR or remote control to enter the setup menus and log in See the Logging In for the First Time section if entering setup for the first time Use the and k...

Page 28: ...0 704 240 704 480 Record Mode Continuous Motion Sensor Continuous Motion Continuous Sensor Motion Sensor Average Days to Record The estimated days of recording determined by resolution IPS Images Per...

Page 29: ...upplied IR remote control Each system must have a unique ID to function properly Date Format US MM DD YYYY EURO DD MM YYYY ASIA YYYY MM DD User Selectable Date Press ENTER to select the Date and use t...

Page 30: ...Off OFF or 1 10 Minutes This feature will close the Setup Menu after XX minutes of inactivity This is a security feature S W Upgrade Start firmware upgrade from selected media USB or CD DVD Upgrade Fi...

Page 31: ...ct FORMAT and press ENTER Select YES to confirm and press ENTER Tip Refer to the list of Approved USB Flash Drives in the Introduction chapter To refresh the list of connected USB devices select RESET...

Page 32: ...DVR to write over previously recorded data starting with the oldest date when the HDD is full If set to DISABLE the DVR will not record any new data once the HDD becomes full Enable a DISK FULL WARNI...

Page 33: ...nd 24 hours 3 Define a TEMP THRESHOLD and select Celsius or Fahrenheit Note The recommended upper optimum operating temperature for the HDD is between 104F to 122F 40C to 50C 4 Select a S M A R T WARN...

Page 34: ...34 User Setup Use the User Setup to Add or Delete users...

Page 35: ...user to use the DVD Drive This is a Server side feature only SEARCH Allow the user to use the search functions to locate video and access video from the current day using the REPLAY key on the front...

Page 36: ...gging the power adapter cord on the back of the DVR Note Improper shut down of the system can cause data loss and system corruption CAMERA Camera Setup CH Camera Channels NAME Use the on screen keyboa...

Page 37: ...ply default system color settings APPLY ALL Apply current color settings to all cameras PTZ Setup CH Camera Channels BAUD RATE Sets the port information for the connected camera Consult the documentat...

Page 38: ...1 100 seconds Set the sequence interval time POPUP ON OFF When set to ON this function interrupts the sequencing when an event occurs and switches to the event channel CHANNEL SELECT 1 16 ALL Select c...

Page 39: ...LUTION Set monitor resolution FIT IN VGA Adjusts the display to display properly on a VGA monitor When the FIT IN VGA check box is cleared the display is adjusted to display on a monitor connected to...

Page 40: ...t occurs INTENSIVE RECORDING automatically increases the recording rate to the maximum IPS that is available based on your current recording configuration frame rate up to 30 IPS per channel If events...

Page 41: ...RDING No Color No recording Even if you set recording frames and select ON in RECORD CAMERA the DVR will not record anything if you set OFF in RECORD SCHEDULE CONTINUOUS Yellow CONTINUOUS recording MO...

Page 42: ...the event to the Remote Monitoring software If you set motion to OFF in RECORD MOTION EVENT CONFGURATION and set CONT MOT in SETUP RECORD SCHEDULE the DVR will NOT record when motion is detected CONT...

Page 43: ...CORD SETUP SCHEDULE 3 Create a recording schedule in the H DAY row 4 Select HOLIDAY SETUP 5 Select DATE and set the date using the on screen calendar 6 Type a description in the box next to the DATE b...

Page 44: ...s of data when the Instant Backup button is pressed Default Target Set the location the DVR will export to USB DVD CD Make sure you have the selected media on hand Prompt for Confirmation When enabled...

Page 45: ...back up the most recent video as specified Motion Event Setup Motion Event Setup has four sections Input Sensor Action and Alarm Monitor When an event comes in Input the DVR records the image accordin...

Page 46: ...setting each channel can be configured individually 5 Use the mouse to select or clear squares on the grid a Right click and select CHANNEL SELECT b Click the squares to include in the motion grid c R...

Page 47: ...s power This function is preconfigured to set alarm relay No 4 to ON and N C When a power loss occurs alarm relay No 4 will open When power is restored the alarm will close S M A R T Alarm The S M A R...

Page 48: ...h a channel Delay 0 100 Seconds Delay time before relay activates Duration 0 100 Seconds Time that the relay is active Preset 0 100 Enable PTZ camera to move to a preset position when an event occurs...

Page 49: ...elect the types of events to send to the Emergency Agent MOTION SENSOR MOTION SENSOR 3 Enter the IP ADDRESS of the remote client 4 Enter the PORT number Note The port number selected is the port that...

Page 50: ...ultiple ports to create remote connections the remote port is user defined default 2000 and a secondary port is automatically assigned default 2002 The DVR assigns the secondary port based on the remo...

Page 51: ...and Remote would require frequent updates DDNS automatically redirects traffic to your current IP address when using the hostname address i e MyE240 openeyedvr com DDNS SERVER The current DDNS server...

Page 52: ...After a sensor alarm is triggered VIDEO LOSS After video loss on a camera POWER When the DVR is shutdown and restarted SETUP When a user accesses Setup LOG IN When a user logs in LOGIN FAIL After one...

Page 53: ...ays system log information System Log View displays the recent activity of all users on the DVR You can export and save the System Log to review user activity Version View Displays system information...

Page 54: ...54 Status View Displays status screens for Disk Record Audio...

Page 55: ...29716AB 55 Status View continued Sensor Network Event...

Page 56: ...56 Notes...

Page 57: ...ault administrator account login is USER admin PASSWORD blank LIVE DISPLAY MODE Channel Selection A live image can be selected by pressing corresponding number key on the DVR front panel The images ca...

Page 58: ...t Alarm HDD Failure Motion Detection Recording Using Emergency Recording Sensor Activated Recording Using PTZ Continuous Motion Alarm Recording Warning for exceeding temperature Continuous Sensor Acti...

Page 59: ...he Tool menu at the bottom of the screen If the Tool menu is not docked it will be shown only when the you places the mouse pointer in the lower portion of the screen Note If there is no icon in the r...

Page 60: ...play to Picture in Picture PIP AUDIO Select an audio channel to play on attached speakers LOGOFF Select to log out the active user SEARCH Open the Search Menu PTZ Switch to PTZ mode SETUP Open the Set...

Page 61: ...er PTZ Popup Menu Right click the desired camera to open the PTZ Popup menu while in PTZ mode M Access the camera OSD menu ZOOM Zoom in out on PTZ camera Enabled by default in PTZ mode FOCUS Adjust fo...

Page 62: ...x 16x or 32 times to the forward or backward directions Graphic Search In the search mode move the mouse to the bottom of the screen and click the colored time bar to search the desired section of rec...

Page 63: ...Click the appropriate set of channels and then move the white vertical line indicator to select a specific time for searching Tip Dates with an asterisk contain recorded video data Jump to First Saved...

Page 64: ...will display the times on this page Search Popup Menu Use to access display options in Search Mode Right click the desired channel to open the Search Popup Menu TIME SELECTION Change the Date Time to...

Page 65: ...MERAs and the FROM and TO time for the backup 5 Select ESTIMATE to display estimated data size and free space available 6 Select the EXPORT VIEWER check box to add the Export Viewer to the backup file...

Page 66: ...BACKUP on the front panel or remote control and log in 2 Select AUTO USB BACKUP 3 Connect a USB hard drive to the DVR 4 Select SCAN to locate the drive and then select TARGET 5 Select the OVERWRITE c...

Page 67: ...SING THE BACKUP PLAYER Play recorded video on a PC using Backup Player the proprietary media player included with every backup file Controlling Backup Player Pause Back Play Forward Play Previous Fram...

Page 68: ...desired Digital Signature the AVI start time the AVI end time and to include audio data if desired and press OK ZOOM Select this button to turn your cursor into a magnifying glass and click the desire...

Page 69: ...Area Click the button again to rotate to cameras 9 16 To return to a different Multi Camera View select a different Screen Division button 16 Channel View Displays cameras 1 16 in the Video Display A...

Page 70: ...ne a name for the settings configuration To save settings to a USB device select EXPORT 4 Select SAVE and confirm to continue the export process Import Settings 1 Press the SETUP key on the front of t...

Page 71: ...Setup section of this manual for more details 3 Change port settings or write down current port settings 4 Select DHCP or STATIC IP depending on your network Ask your network administrator for assista...

Page 72: ...Site Name box 6 Enter the IP address of the DVR found in NETWORK NETWORK SETUP on the DVR 7 Enter the Port number found in NETWORK NETWORK SETUP on the DVR default is 2000 8 Click OK 9 Enter the user...

Page 73: ...nu in the lower left corner of the display screen to switch between the connected DVRs USING THE REMOTE SOFTWARE Setting the Time and Date The Remote Software uses the system time of the PC If the sys...

Page 74: ...ttons and features used on the Live View screen It is important to be familiar with these options as this is the screen displayed the majority of the time Opens Search Display Setup Display Connection...

Page 75: ...Status Indicator The following are the different states for each camera Recording Displayed when the camera is currently being recorded to the DVR Motion Detection Displayed when a camera set up for m...

Page 76: ...iew select a different Screen Division option from the Screen Division Menu 16 Camera View Displays cameras 1 16 in the Video Display Area To return to a different Multi Camera View select a different...

Page 77: ...nds video Stop Stops video playback Play Plays video Forward Frame Moves video forward one frame Rewind Stop Play Back Frame Forward Frame Current Date Time Playback Date Time Audio Channels Hour Minu...

Page 78: ...f an image 3 Reset the Zoom by moving the slider back to its original position on the bar Zooming in on a Portion of an Image 1 Using the mouse pointer point to the area of interest on the image and c...

Page 79: ...ompressed using a Windows supplied or third party compression and decompression module called a codec AVI files save a video clip Saving a Video Clip 1 Perform a basic search to locate the desired cli...

Page 80: ...1 In Search mode click Status 2 Click the Date button to open the calendar and select a date 3 Click along the orange recorded video block to select a desired camera or time frame 4 After locating the...

Page 81: ...40 DVR provides an easy way to access the cameras options For explanations of what those options are please refer to the manual that came with the camera Note Use the arrow buttons on the PTZ controll...

Page 82: ...elect a new camera click the video display of a different camera on the Live View screen Note Eight directions are available only for select protocols Only four of the PTZ Control buttons work for all...

Page 83: ...reen 2 Control the PTZ by dragging the mouse on the screen in the desired direction 3 A green line will appear to show the direction the PTZ will move The shorter the line the less the PTZ will move T...

Page 84: ...llowed to log in In addition each user can be assigned different privileges that allow or deny access to different functions Search Open the Search screen PAN TILT Open the PTZ controller Export Image...

Page 85: ...ettings do not allow you to download Active X components then you will need to adjust the browser security settings Add the IP address of the DVR to the trusted sites list inside Internet Explorer set...

Page 86: ...ton to open the calendar and select a date 3 Click along the orange recorded video block to select a desired camera or time frame 4 After locating the desired video close the Status Search window and...

Page 87: ...compressing full color or grayscale photographic images JPEG images are 24 bit 16 7 million color graphics Use JPEG to export a single image or frame AVI AVI image data can be stored uncompressed but...

Page 88: ...ng to a DVR Using Emergency Agent 1 On the E240 DVR go to SETUP 2 Go to RECORD MOTION EVENT SETUP ALARM MONITOR 3 Set SEND TO ALARM MONITOR to ON 4 Define the types of alarms to send to the Emergency...

Page 89: ...etup 2 Enter the Network Port number This port number is located on the Alarm Monitor page on the E240 DVR RECORD MOTION EVENT SETUP ALARM MONITOR 3 Select Show Popup Messenger if desired 4 Select a s...

Page 90: ...filter results Search Alarm Window View Recorded Video 1 Double click an event listing to open the Search Alarm window 2 Use the play controls to locate the desired video frame 3 Select the Continue P...

Page 91: ...ave JPG a Select the Digital Signature Text check box to print the digital signature on the JPG file and click Next b Click Save As to define the save location and click Next c Click Start to save the...

Page 92: ...ge was originally extracted from The Site Code is specified in the System Setup Menu 4 Click Verify to continue or Close to close the window without verifying If the image has not been tampered with a...

Page 93: ...when power is supplied to the DVR HDD Flashes when the hard drive is being accessed Network Illuminates when the DVR is connected to a network Enter Exit Buttons Enter Input data make selections and o...

Page 94: ...sed successively Single 4 7 9 10 13 16 Single 4 7 9 split screen mode Setup Open the setup menu Zoom In PTZ mode press to use PTZ Zoom function Use the and buttons to adjust Power Press and hold to sh...

Page 95: ...PTZ Move the camera view point up Navigation Move to the right PTZ Move the camera view point to the right Search Play recorded videos When pressed successively the search jumps forward in time by 30...

Page 96: ...s A You can set the camera sequence through Spot Sequence Setup or by connecting to one of the 3 spot monitor outputs on the rear of the DVR unit Recording Q How do you record A For information on thi...

Page 97: ...meras can be used A The E Series DVRs support either NTSC or PAL analog cameras Both standards may not be used simultaneously TROUBLESHOOTING Problem Possible Solutions No Power Check the power cord c...

Page 98: ...riable compression rates recording frame motion sensitivity Recording Storage media Internal 2 x HDD Option USB Audio 4 Channel G 726 Compression Playback Mode Multi channel playback Max 16ch Simultan...

Page 99: ...Variable compression rates recording frame motion sensitivity Recording Storage media Internal 2 x HDD Option USB Audio 4 Channel G 726 Compression Playback Mode Multi channel playback Max 16ch Simult...

Page 100: ...n from OpenEye The information in this publication is believed to be accurate in all respects However OpenEye cannot assume responsibility for any consequences resulting from the use thereof The infor...

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