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OnStream SC30, Getting Started, Installation And Use Manual

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Table of Contents

i

Table of Contents

Welcome! . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Scope of this Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Online User Guides. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Items Needed for Installation  . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Other Necessary Items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Installing your OnStream SC30/SC50 Digital Tape Drive  . . . . . . 4

Setting the SCSI ID Jumper  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Installing the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Securing your OnStream Digital Tape Drive in your Computer  11

Installing the Software  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Installing your Server Backup Software  . . . . . . . . . . . . . . . . . . 11
Installing OnStream Echo for your Workstation  . . . . . . . . . . . . 12

Using OnStream ADR Cartridges. . . . . . . . . . . . . . . . . . . . . . . . . 13

Inserting an OnStream ADR Cartridge into the Drive . . . . . . . . 13
Removing a Cartridge from the Drive . . . . . . . . . . . . . . . . . . . . 14
How to use OnStream ADR Cartridges. . . . . . . . . . . . . . . . . . . 14

Welcome to OnStream Echo  . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Getting Started with OnStream Echo  . . . . . . . . . . . . . . . . . . . . . 15

Your First Backup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Accessing Your OnStream Digital Tape Drive Directly . . . . . . . 17
Using OnStream Echo  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19

Taking Care of your OnStream Digital
Tape Drive & OnStream ADR Cartridges. . . . . . . . . . . . . . . . . . . 30

Troubleshooting  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

OnStream Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32

SCSIGSGuide.book  Page i  Tuesday, January 19, 1999  1:02 PM

Summary of Contents for SC30

Page 1: ...OnStream SC30 SC50 Digital Tape Drive Getting Started Installation Use Guide Document number 3122 258 7446 1 SCSIGSGuide book Page 1 Tuesday January 19 1999 1 02 PM ...

Page 2: ...pleteness is given or implied OnStream Inc does not assume liability for any consequences resulting from its use or misuse Specifications and availability of goods mentioned in it are subject to change without notice Publication thereof does not convey nor imply any licence under patent or other industrial or intellectual property rights All trademarks are hereby acknowledged Revision Date January...

Page 3: ...ng your Server Backup Software 11 Installing OnStream Echo for your Workstation 12 Using OnStream ADR Cartridges 13 Inserting an OnStream ADR Cartridge into the Drive 13 Removing a Cartridge from the Drive 14 How to use OnStream ADR Cartridges 14 Welcome to OnStream Echo 15 Getting Started with OnStream Echo 15 Your First Backup 16 Accessing Your OnStream Digital Tape Drive Directly 17 Using OnStr...

Page 4: ...ii Getting Started SCSIGSGuide book Page ii Tuesday January 19 1999 1 02 PM ...

Page 5: ...erve IT from Computer Associates and Backup Exec from Seagate Software Included with your Digital Tape Drive is the innovative OnStream Echo software for workstations which enables gigabytes of extra drag and drop storage completely automatic daily backup and effortless organization of files on removable media OnStream s Digital Tape Drives deliver a unique level of reliability for your mission cr...

Page 6: ... drive installation and software user guides are supplied in Adobe Acrobat PDF format on the Installation CD ROM If you need more information while installing or using the drive or software refer to the appropriate user guide To access the user guides on the CD ROM 1 Insert the OnStream Installation CD ROM into your computer s CD drive 2 When the OnStream CD Setup program starts click Read Online ...

Page 7: ... Necessary Items T Medium phillips screwdriver T Your computer user s guide optional Figure 2 Tools needed for installation OnStream SC30 SC50 drive Power splitter Getting Started Guide Installation CD Spacer Rails SCSI cable OnStream ADR 2 SCSI ID jumpers 4 mounting screws Cartridge sold separately SCSIGSGuide book Page 3 Tuesday January 19 1999 1 02 PM ...

Page 8: ...CSI cable commonly called a SCSI Chain must have its own SCSI ID number The SCSI controller typically uses SCSI ID 7 while the other SCSI devices use any of the remaining IDs Your OnStream Digital Tape Drive can use SCSI IDs 0 through 7 The last device on the SCSI chain also requires termination Your OnStream Digital Tape Drive is set at the factory to SCSI ID 4 with the termination jumper on This...

Page 9: ...of your OnStream Digital Tape Drive 3 Push the jumper s onto the necessary pins to set your OnStream Digital Tape Drive to use the selected SCSI ID The table on the next page shows how to set the jumpers to select the necessary SCSI ID The examples are all shown without the Termination jumper 49 50 1 2 1 2 4 T 5 G G 12 Power Host interface SCSI ID Jumpers SCSIGSGuide book Page 5 Tuesday January 19...

Page 10: ... you have set the SCSI ID you can install your OnStream Digital Tape Drive In this section you will T Install your OnStream Digital Tape Drive drive in an empty 5 inch drive bay T Connect the SCSI and power cables T Secure your OnStream Digital Tape Drive in its bay To install your OnStream Digital Tape Drive follow these steps 1 Shut down Windows 2 Turn OFF your computer SCSI ID Example Pin numbe...

Page 11: ...4 Remove your computer s cover as described in your computer user s manual 5 Remove the cover from an empty 5 inch drive bay as described in your computer user s manual 6 To help you with the vertical alignment of your OnStream Digital Tape Drive two spacer rails are included If desired attach the spacer rails by sliding them onto the bottom left and right edges as shown in Figure 5 Figure 5 Slide...

Page 12: ...e 1 Locate a spare power connector inside your computer If you are having diffi culty locating a power connector find your computer s power supply and follow the bundle of wires that come out of it Your OnStream Digital Tape Drive requires a small power connector like the one shown in Figure 7 Figure 7 Power connector required for your OnStream Digital Tape Drive Power connectors have 4 pins are u...

Page 13: ...r cable if applicable Figure 8 Connecting the power splitter cable 4 Connect the smaller connector on the splitter cable to the power connector on the back of your OnStream Digital Tape Drive as shown in Figure 9 Connecting the SCSI Cable The SCSI cable is a ribbon cable wide and flat usually gray with a colored stripe on one edge The easiest way to locate a SCSI cable in your computer is to look ...

Page 14: ...nnector 3 Connect the SCSI cable s other connector to the SCSI connector on the back of your OnStream Digital Tape Drive as shown in Figure 9 Make sure that the SCSI cable s color stripe is aligned with Pin 1 on your OnStream Digital Tape Drive as shown in Figure 9 49 50 1 2 1 2 4 T 5 G G 12 Power Host interface Colored stripe lines up with pin 1 Pin 1 SCSI cable Power connector Power connector SC...

Page 15: ... 4 Fill out and mail the Product Registration Card Doing so extends your limited warranty for an extra year and ensures that you receive product update announcements and other useful information Installing the Software Your OnStream SC30 SC50 Digital Tape Drive is almost ready to use Just follow the server or workstation software installation instructions below Installing your Server Backup Softwa...

Page 16: ...log box Press Cancel OnStream Echo installs the driver for your OnStream Digital Tape Drive later 3 Insert the OnStream Installation CD ROM into your CD drive The OnStream CD Setup program starts automatically Note If the OnStream CD Setup program does not start automatically click the Start button on your Windows Taskbar click Run type d setup exe replacing d with the letter assigned to your CD R...

Page 17: ...ture of an OnStream ADR cartridge Inserting an OnStream ADR Cartridge into the Drive 1 Press the eject button on the left side of your OnStream Digital Tape Drive s front panel as shown in Figure 12 The cartridge door opens Note Your OnStream Digital Tape Drive is shipped with a plastic plate that prevents the read write heads from being damaged during shipment and installation You must remove thi...

Page 18: ...ng are some explanations of typical tape rotation strategies 6 Tape Rotation For data that changes more frequently you may want to use a 6 tape rotation strategy The simplest way to manage a 6 tape strategy is to use five tapes Monday through Friday and label the sixth tape Off Site Then every Monday make a total backup onto the Monday tape The rest of the week you make incremental backups to the ...

Page 19: ...s in a proprietary backup set that can only be accessed using proprietary restore software Instead Echo Backup stores your files in their native format with or without on the fly compression and decompression making them fully accessible to any application whether Windows Explorer your word processor spreadsheet database or other application Echo Catalog looks like just another disk drive to Windo...

Page 20: ...ou restart your computer after installing OnStream Echo Echo Backup can automatically make a complete backup Just follow these steps 1 If you have not already done so insert an OnStream ADR cartridge into your OnStream Digital Tape Drive as described on page 13 Every time you insert a new OnStream ADR cartridge into your OnStream Digital Tape Drive OnStream Echo prompts you to initialize the new c...

Page 21: ...e same options to your scheduled backups as well by setting up a custom modified files backup using the Backup Schedules tab See page 25 for instructions Accessing Your OnStream Digital Tape Drive Directly Your OnStream Digital Tape Drive has a drive letter just like your computer s hard drive You can copy files to and from your OnStream Digital Tape Drive using the cartridge currently in the driv...

Page 22: ...on and drop it there Windows copies the selected items to the cartridge currently in your OnStream Digital Tape Drive Echo Catalog automatically keeps track of all files and folders you copy to your OnStream Digital Tape Drive Note If you are unsure how to use Windows Explorer or are unfamiliar with the concept of drag and drop refer to Windows Help for instructions SCSIGSGuide book Page 18 Tuesda...

Page 23: ...igital Tape Drive accumulating many different versions of for example that report or presentation you have been working on for the last two weeks As OnStream Echo automatically backs up your new and modified files every day you have many versions of the report or presentation Let s say you made substantial changes to the presentation one day but after reviewing the changes your boss decided that i...

Page 24: ...R cartridge it is stored on is to use Echo Catalog All files backed up or copied to any OnStream ADR cartridge are tracked by Echo Catalog You can easily find a file in the catalog by looking for its name or directory path Echo Catalog tells you exactly where the file is stored You can open any file from the catalog by double clicking the file Echo Catalog prompts you for the needed media if it is...

Page 25: ... to open these types of files when you double click right click one of these files By Unknown File Type Displays all file extensions not registered with Windows in the left hand pane and all files of the selected type in the right hand pane File List Windows does not know which application to use to open these types of files when you double click right click one of these files By Path Displays all...

Page 26: ...ton to make a complete backup immediately Press the button to back up all modified files immediately Press the button to pause the scheduled backup that is currently running The color of this button changes to Red when schedules are paused As long as this button is red no scheduled backups will occur Press this button again to allow the current scheduled backup to finish Press the button to cancel...

Page 27: ...s Taskbar are described in the OnStream Echo User Guide and in the online Help Using Echo Backup To perform a custom backup follow these steps 1 Double click the Echo icon on your Windows desktop 2 Press Back Up Now on the OnStream Echo Selection window Figure 21 OnStream Echo Selection dialog box Double click the Echo icon on your desktop SCSIGSGuide book Page 23 Tuesday January 19 1999 1 02 PM ...

Page 28: ...olders if the selected item is a folder If the selected item is a disk drive this type of check mark tags only the root directory Two Clicks A red check mark on a gray background means the selected item and all of its contents are tagged If the selected item is a folder all subfolders and their contents are also tagged If the selected item is a disk drive this type of check mark tags the entire dr...

Page 29: ...ndows Registry along with the other selected files and folders Check Compare Files after backup to have Echo Backup compare all files backed up with the originals on disk ensuring the accuracy of the backup Check Power off when finished to have Echo Backup turn off your computer when the current backup is complete Note This option works only if your computer supports software power off features 7 ...

Page 30: ...r Wizard helps you set the destination cartridge and options for your scheduled backup The last Scheduler Wizard helps you set the timing for your scheduled backup 5 Insert the selected cartridge in the drive before the backup is scheduled to run Tips Your computer must be ON in order for scheduled backups to run If this backup is scheduled to occur when you plan to be away from your computer be s...

Page 31: ...ress Restore Now on the OnStream Echo Selection window See Figure 21 for an example The Restore Now tab is ready to use Figure 24 Echo Restore Now tab 3 The Restore Now tab displays your protected files in three lists Drive Folder List Displays all drives and folders protected with Echo Backup Double click any item or click the sign next to any item to view its contents This part of the Restore No...

Page 32: ... all of its contents are tagged If the selected item is a folder all subfolders and their contents are also tagged If the selected item is a disk drive the entire drive is tagged Three Clicks Removes the check mark from the selected item This item is no longer tagged 5 Press Next The Restore Options dialog box appears Figure 25 Restore Options dialog box 6 Set the restore options Click Prompt befo...

Page 33: ...e path to select a new location to which to restore the selected files using the Browse for Folder dialog box Unless you set an alternate path here Echo Backup automatically restores all selected files to their original locations The alternate location you select is displayed in the Restore Options dialog box Check Restore Windows Registry to restore the Windows Registry along with the other selec...

Page 34: ...our computer is generally sluggish while a backup is in progress you may be running an anti virus program that has real time scanning enabled This could be the cause of your computer s sluggish performance To improve performance simply disable real time scanning in your anti virus application For information on how to do this please consult your anti virus software manual Symptom Possible Cause So...

Page 35: ...als are ready to help North America Product Sales Information 5 days a week 12 hours a day 800 759 4621 Technical Support 7 days a week 24 hours a day 877 234 3246 North American Headquarters OnStream Inc 1951 South Fordham Street Longmont CO 80503 USA Tel 303 772 9000 Fax 303 772 9001 www onstream com contact Europe European Headquarters OnStream B V Lodewijkstraat 1 5652 AC Eindhoven The Netherl...

Page 36: ...e Product Any new or reconditioned Product provided pursuant to this paragraph is warranted as provided herein for the remainder of the original Warranty Period The End User agrees to pay freight charges for Products returned to OnStream and to otherwise comply with OnStream s then current return materials authorization RMA policy including without limitation shipping the Product to OnStream in it...

Page 37: ...CTION TO JURISDICTION 2 LIMITATION OF LIABILITY IN NO EVENT SHALL ONSTREAM BE LIABLE TO THE END USER OR ANY THIRD PARTY FOR ANY INDIRECT SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH OR ARISING OUT OF THIS AGREEMENT OR THE SALE OR USE OF THE PRODUCT INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT USE DATA OR OTHER ECONOMIC ADVANTAGE HOWEVER IT ARISES WHETHER FOR BREACH OF THIS AGREEME...

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