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Troubleshooting guide

 

If a problem occurs while you are using the remote controller, first try to operate the front panel controls on the main unit to make sure that it
is not due to a malfunction (or worn out batteries) in the remote controller.
This stereo system contains a sensitive microcomputer, which under certain circumstances might fail to operate due to excessive noise inter-
ference. In such an event, disconnect the AC power from your electrical outlet and replace it 5 seconds later.

 

 

Also refer to the respective instruction manuals of the video disc player, video cassette recorder, TV monitor, etc., being used.

 

Trouble

Cause

Remedy

 

No power.

 

 

Power cord is disconnected.

 

 

There is external noise in the computer circuits
of this unit.

 

 

AC fuse blown.

 

 

Connect power cord.

 

 

Turn the power switch off and then on again.

 

 

Contact your Onkyo Service Center.

 

Power on but no sound.

 

 

TAPE MONITOR light is on.

 

 

MUTING button is on.

 

 

Bad connections.

 

 

Amplifier protection circuitry has been acti-
vated. (STANDBY indicator flashes.)

 

 

Press the TAPE button.

 

 

Switch to off by the remote controller.

 

 

Check connections, speaker leads, etc.

 

 

Contact your Onkyo Service Center.

 

No sound from the center speaker, or very
minimal sound.

 

 

Speaker cord is not corrected.

 

 

SURROUND MODE button is NOT set to
DOLBY PRO LOGIC.

 

 

CENTER level is set to minimum.

 

 

CENTER MODE is set to PHANTOM.

 

 

Check the connection between the amplifier and the
speaker.

 

 

Set the SURROUND MODE button to DOLBY
PRO LOGIC.

 

 

Set the CENTER level to the appropriate volume.

 

 

Set CENTER MODE to NORMAL or WIDEBAND.

 

Hum, low-frequency noise.

 

 

Poor or no input ground.

 

 

Poor or no phono motor ground.

 

 

The placement of the audio connection cables
on the rear panel is incorrect.

 

 

Check outer conductor of input plugs.

 

 

Check for proper ground connection.

 

 

Adjust the placement of the cable to reduce hum.

 

Howling when the volume is turned up.

 

 

Turntable and speakers are too close together.

 

 

Move them farther apart.

 

Rough or scratchy sound. High range is not
clear.

 

 

Stylus of turntable pick-up is worn.

 

 

Turntable stylus tip is dirty.

 

 

Treble control too high.

 

 

Replace.

 

 

Clean.

 

 

Turn treble control down.

 

AM stations cannot be received.

 

 

AM loop antenna is not attached.

 

 

Connect the included AM loop antenna to the AM
antenna terminals.

 

Buzzing noise on AM (particularly conspic-
uous at night or with weak stations).

 

 

Noise from electrical apparatus such as fluores-
cent lamp.

 

 

Move the AM loop antenna to different position.

 

 

Set up an outdoor AM antenna.

 

High-pitched noise or buzzing noise on
AM.

 

 

Noise from TV set.

 

 

Place the AM loop antenna as far as possible from
the TV.

 

 

Move unit away from TV set.

 

Crackling noise on AM, FM.

 

 

Noise caused by turning fluorescent lamp on
and off.

 

 

Noise from automobile ignition.

 

 

Move antenna as far as possible from the fluorescent
lamp.

 

 

Install an FM outdoor antenna as far as possible
from the road.

 

 

Change the position or direction of the outdoor
antenna.

 

TUNED and FM STEREO indicators light
but sound is distorted and stereo separa-
tion is bad.

 

 

Station is too strong.

 

 

Multiple reflection of the radio waves because
of tall buildings or mountains.

 

 

Change to T-shaped antenna.

 

 

Use antenna which has better directivity and select a
point where the distortion is least.

 

TUNED and FM STEREO indicators
flicker and hiss is heard on FM.

 

 

Station is too weak.

 

 

Stereo FM broadcasts cover only about half the
distance of an ordinary broadcast.

 

 

Install an outdoor FM antenna.

 

 

Change the position or direction of the outdoor
antenna.

 

No station is recalled when a SCAN button
is pressed.

 

 

The power cord has been unplugged or the
POWER SWITCH has been turned off for a
long time.

 

 

The memory contents are lost. Store all stations
again.

 

Front panel controls function but remote
controller does not.

 

 

No batteries in remote controller.

 

 

Batteries have worn out.

 

 

Insert batteries.

 

 

Replace batteries.

 

The sound of the playback source is not
heard.

 

 

The input selector is not set properly.

 

 

Set it to the playback source.

 

Your voice is not heard when you speak or
sing into the microphone.

 

 

Microphone plug is not firmly inserted into the
MIC jack.

 

 

Microphone is turned off.

 

 

The karaoke function is turned off.

 

 

Insert the plug firmly.

 

 

Turn on the microphone.

 

 

Press the KARAOKE button to turn on the
KARAOKE indicator.

 

Karaoke is not turned on.

 

 

DOLBY PRO LOGIC is selected.

 

 

MULTI-CH INPUT is selected.

 

 

Select another Surround mode.

 

 

Select another INPUT.

 

You cannot select Surround mode.

 

 

SPEAKERS B is set to ON.

 

 

Set SPEAKERS A to ON.

 

You cannot select DOLBY PRO LOGIC.

 

 

KARAOKE is turned on.

 

 

Turn KARAOKE off.

 

You cannot select MULTI-CH INPUT.

 

 

SPEAKERS B is set to ON.

 

 

Set SPEAKERS A to ON.

Summary of Contents for TX-SE350

Page 1: ...ughly before making connections and turning on the power Following the instructions in this manual will enable you to obtain optimum performance and listening enjoyment from your new Audio Video Contr...

Page 2: ...uld be cleaned only as recom mended by the manufacturer 14 Power Lines An outdoor antenna should be located away from power lines 15 Nonuse Periods The power cord of the appliance should be unplugged...

Page 3: ...MOULDED PLUG IS UNSUITABLE FOR THE SOCKET OUTLET IN YOUR HOME THEN THE FUSE SHOULD BE REMOVED AND THE PLUG CUT OFF AND DISPOSED OF SAFELY THERE IS A DANGER OF SEVERE ELECTRICAL SHOCK IF THE CUT OFF P...

Page 4: ...PRESETS especially convenient if there are a lot of radio stations in your area you can assign a number in any order to each of your favorite FM and AM stations then access them simply at the touch o...

Page 5: ...ary depending on usage Point the remote controller toward the remote control sensor The STANDBY indicator lights up when the unit receives a signal from the remote controller Notes Place the unit away...

Page 6: ...ANALOG OUTPUT Ground To wall outlet Do not plug in the power cord until all connections have been made signal flow See page 9 R L R L Improper connection Insert completely On each pair of connectors a...

Page 7: ...T AUDIO OUT AUDIO OUT VIDEO OUT signal flow On each pair of connectors a red connector marked R corresponds to the right channel and a white connector marked L to the left channel A yellow connector m...

Page 8: ...NPUT R L V DVD player or a decoder with Multi channel outputs MULTI CHANNEL FRONT OUT CENTER OUT SUBWOOFER OUT AUDIO OUT VIDEO OUT SURROUND OUT You may connect the 5 1 channel outputs of a DVD player...

Page 9: ...ected to this unit does not exceed the capacity that is printed on the rear panel AC outlet connection ON CD AM FM 75 ANTENNA GND PHONO R L INPUT PLAY OUTPUT REC R L V OUTPUT OUTPUT INPUT INPUT INPUT...

Page 10: ...el terminals simultaneously When using any unit connected to the SUBWOOFER PRE OUT jack set the SPEAKERS A button on the front panel to ON R L R L B terminals Use these terminals to connect a second p...

Page 11: ...the final quality of the sound image too much so you can install it with the room layout in mind Refer to the speaker instruction manual for more details Standard speaker placement TV or Screen Center...

Page 12: ...nsformer wire A from slit B and insert it into slit C 3 Prepare the coaxial cable as shown in the diagram Connect the coaxial cable to the 75 300 ohm antenna adapter 1 Insert the end of the cable 2 Cl...

Page 13: ...an outdoor antenna is recommended Please make sure that you follow the considerations below regard ing the location Keep the antenna away from noise sources neon signs busy roads etc It is dangerous t...

Page 14: ...llow the operating instructions of the source device 4 Adjust the volume to an appropriate level using the MASTER VOLUME control knob on the receiver or the VOLUME up down buttons on the remote contro...

Page 15: ...to set the duration of time after which you want the system to turn off The longest timer value you can set is 90 minutes Pressing the SLEEP button each time reduces the time value in 10 minute incre...

Page 16: ...essing the CENTER MODE button NORMAL Use this setting for a Center speaker smaller than the Front left and right speakers WIDEBAND Use this setting for a Center speaker similar to the Front left and r...

Page 17: ...s if necessary The Bass and Treble controls are effective for the Front L and R speakers Refer to Adjusting the volume level of the subwoofer on page 14 for more information on how to adjust the subwo...

Page 18: ...FM MUTE MODE button Use this button to set the signal to monaural so that weak FM stereo reception with noise will become more audible PRESET station buttons Input selector TUNER button GROUP button...

Page 19: ...r using the PRESET and buttons or press the SCAN button to scan through the preset stations If the SCAN button is pressed each station stored in the selected group will be played for five seconds When...

Page 20: ...S T T O N E M U L T I C H I N P U T R E M O T E C O N T R O L L E R G R O U P R C 3 8 7 S KARAOKE button KEY CON Key Control buttons VOCAL CANCEL button MIC 1 and MIC 2 jacks Connect one or two dynam...

Page 21: ...RROUND MODE button SPEAKER A only Dolby Pro Logic cannot be used with the karaoke function 8 To adjust the pitch of the music in semitone steps 6 6 press the KEY CONTROL button on the main unit or on...

Page 22: ...program source DVD FM AM PHONO CD 5 Start playing the source video connected to the VIDEO 1 and also start playing the sound source Then start record ing on the VCR connected to VIDEO 2 Refer to the v...

Page 23: ...ord an equalized signal use the tape deck connected to the equalizer To turn the TAPE MONITOR off press the TAPE MONITOR button again The TAPE MONITOR indicator turns off CAUTION Do not use a Surround...

Page 24: ...a test tone for speaker volume adjustment 12 Group button 18 19 Switches the tuner preset memory group A B C 13 Preset station buttons 18 19 Select preset FM AM stations 14 Karaoke button 20 21 Press...

Page 25: ...ton Fast forward button When you use a double cassette deck only DECK B is avail able 1 Press the Power button 2 Press the INPUT SELECTOR s DVD button 3 Press the transport buttons on the DVD player S...

Page 26: ...indicator 5 11 4 Remote control sensor 5 5 Speaker selector buttons 14 21 6 Surround Mode button 16 17 7 Center Mode button 16 17 8 Delay Time button 16 17 9 Tuning buttons 18 19 10 Preset station but...

Page 27: ...included AM loop antenna to the AM antenna terminals Buzzing noise on AM particularly conspic uous at night or with weak stations Noise from electrical apparatus such as fluores cent lamp Move the AM...

Page 28: ...ping Factor 60 at 8 ohms Front Sensitivity and Impedance Phono 2 5 mV 50 kohms CD DVD VIDEO 1 VIDEO 2 Multi CH Tape Play 200 mV 50 kohms Tape Rec 200 mV 2 2 kohms Subwoofer Pre out 1 V 2 2 kohms Phono...

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