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> Install
> Playback
Advanced Setup | Supplementary Information |
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Make sure that none of the connecting cables are bent,
twisted, or damaged.
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If the MUTE indicator on the display flashes, press
MUTING on the remote controller to cancel muting.
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While headphones are connected to the PHONES jack,
no sound is output from the speakers.
Check the following if the above does not fix the problem:
There is no sound from the TV
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Change the input selector on this unit to the position of
the terminal to which the TV is connected.
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When connected to a TV that supports the ARC feature
with an HDMI cable, only PCM audio input is supported
from the TV to this unit. Make sure that your TV audio
output setting is set to PCM.
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If the TV doesn't support the ARC function, along with
connection by HDMI, connect the TV and this unit using
a digital optical cable, digital coaxial cable, or analog
audio cable.
No sound from a connected player
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Change the input selector on this unit to the position of
the terminal to which the player is connected.
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Check the digital audio output setting on the connected
component. On some game consoles, such as those that
support DVD, the default setting is off.
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With some DVD-Video discs, you need to select an audio
output format from a menu.
A speaker produces no sound
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Make sure that the polarity of the speaker cables (+/-) is
correct, and that no bare wires are in contact with the
metal part of speaker terminals.
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Make sure that the speaker cables have not shorted.
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Make sure the speakers are connected correctly (P10).
The subwoofer produces no sound
If the setting of the front speakers is "Full Band" and during
2ch input such as from the TV or music, the low range
elements will be output from the front speakers rather than
from the subwoofer. If you would rather output from the
subwoofer, make one of the following settings.
1. Change the front speakers settings to a setting other
than "Full Band" for the crossover frequency value.
The range below the frequency you specify will be output
from the subwoofer rather than the front speakers. We
do not recommend changing this if your front speakers
have good low range reproduction capabilities.
2. Change "Double Bass" to "On".
The low range elements will be output from both the front
speakers and the subwoofer. This may mean that there
is too much bass. Do not change if this happens, or
choose option 1.
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Refer to "2. Speaker" - "Crossover" (P37) in the Setup
menu for details.
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When you play source material that contains no
information in the LFE channel, the subwoofer produces
no sound.
Noise can be heard
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Using cable ties to bundle analog audio cables, power
cords, speaker cables, etc. may degrade the audio
performance, Do not bundle cords.
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An audio cable may be picking up interference. Try
repositioning your cables.
The beginning of audio received by an HDMI IN cannot
be heard
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Since it takes longer to identify the format of an HDMI
signal than it does for other digital audio signals, audio
output may not start immediately.
Sound suddenly reduces
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When the temperature inside the unit exceeds a certain
temperature for extended periods, the volume may be
reduced automatically to protect the circuits.
∫
Video
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Confirm that the connection between the output jack on
the device and the input jack on this unit is correct.
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Make sure that none of the connecting cables are bent,
twisted, or damaged.
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There may be interference from the power cords or other
connection cables to this unit if the picture on the TV is
poor. Try separating the TV antenna cable and other
cables of the unit.
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Check the screen input on the monitor, such as the TV.
Check the following if the above does not fix the problem:
There is no video
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Change the input selector on this unit to the position of
the terminal to which the player is connected.
There is no picture from a source connected to an
HDMI IN terminal
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To display video from the connected player on the TV
screen while the unit is in standby, you need to enable "5.
Hardware"- "HDMI" - "HDMI Standby Through" in the
Setup menu. Refer to (P40) for information about HDMI
Standby Through.
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Check if "Resolution Error" is displayed on the main unit
display when video input via HDMI IN jack is not
displayed. In this case, the TV does not support the
resolution of the video input from the player. Change the
setting on the player.
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Reliable operation with an HDMI-to-DVI adapter is not
guaranteed. In addition, video signals from a PC are not
supported.
Images flicker
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It is possible that the resolution of the player is not
compatible with the TV's resolution. If you have
connected the player to this unit with an HDMI cable, try
changing the output resolution on the player. There also
may be an improvement if you change the screen mode
on the TV.
Video and audio are out of sync
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Video may be delayed relative to audio depending on the
