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Page 14 of 16 

Rev 1 

 

10.1 Troubleshooting Table 

 

Problem 

Cause 

Remedy 

No Power to 

Controller /  No 

Heat Level 

Indicator Lights 

showing on Front 

Display 

The Temperature Slide Knob is in the “O” position 

Slide the knob to setting 1, 2 or 3. The corresponding 

front display Lights should illuminate. 

The Power Plug may not be plugged in to the power 

point and switched on. 

Ensure the power plug is inserted into the power 

point correctly and switch on. 

There may be no power to the power point 

Ensure there is power to the power point. Test with 

another appliance such as a table lamp. 

No  Heat Level 

Indicator Lights 

showing on Front 

Display  however 

RED indicator light 

is showing 

through the back 

of the controller. 

The controller has overheated and blown the Over-

Temp thermal fuse 

The Heated Throw elements have been damaged 

and a new Heated Throw must be purchased. 

The Heated Throw Elements have been damaged. 

Heat Level 

Indicator Lights 

showing on Front 

Display but Throw 

is not heating 

Detachable Plug from Controller to Heated Throw is 

not fitted correctly or has come loose. 

Ensure the detachable plug is fitted correctly into the 

socket on the Heated Throw and the locking tab has 

clipped over the lug on the plug. 

The selected heat setting is too low. 

Increase the Heat setting 

Pre-heat time is too short. 

Allow the Heated Throw more time to heat up.  

More time is required depending on the ambient 

temperature. 

Throw not in contact with Body 

The Throw may not feel warm to touch unless it is 

wrapped around your body. Areas of the Throw not in 

contact will stay cool 

Heat Level 

Indicator Lights 

showing on Front 

Display but cannot 

change any of the 

settings 

Program may have locked up to protect itself due to a 

power surge. 

Unplug the controller from the power point, wait 2 

minutes and then plug in and switch on again. 

Controller Slide 

Knob is in the 1, 2 

or 3 heat setting 

position but no  

 

Heat Level 

Indicator Lights 

showing on Front 

Display. 

The Power Plug may not be plugged in to the power 

point and switched on. 

Please follow the same steps as under “ No Power to 

Controller /  No Heat Level Indicator Lights ” 

The controller has overheated 

Please follow the same steps as under “  No Power 

to Controller /  No Heat Level Indicator Lights ” 

The Auto Off timer has activated and turned off the 

Heated Throw. 

Heated Throw will automatically turn off after 

approximately 3 hours. Slide the Knob to the “O” 

position, wait 5 seconds, then select heat setting 1, 2 

or 3. 

Heat Level 

Indicator Lights 

Flashing on Front 

Display 

Controller has Timed Out 

Slide the knob to the “O” position to reset then select 

the desired heat setting. 

Controller is Warm 

to Touch 

This is normal 

Nothing to do. Is no cause for alarm. 

Summary of Contents for T624W100DA2b

Page 1: ...f DO NOT Sleep while using this product DO NOT use on heat setting 3 continuously Turn down to setting 2 or 1 when warm enough Controller will turn of automatically after approx 3 hours Do not leave unattended when switched on Turn the heat setting to position O off then Turn power off and Unplug at the wall Always Unplug when not in use Store in dry place when finished Refer to Recommended Cleani...

Page 2: ...Page 2 of 16 Rev 1 ...

Page 3: ...Page 3 of 16 Rev 1 Heated Throw INSTRUCTIONS 3 Hour Auto Off Note The specifications and or components of this product are subject to change without prior notice Model Number T624W100DA2b ...

Page 4: ...Page 4 of 16 Rev 1 ...

Page 5: ...Auto Off 10 5 2 Pre Heat 10 6 Using Your Heated Throw 10 7 Recommended Cleaning Instructions 11 7 1 Treatment For Localised Soiling 11 7 2 Hand Washing Recommended 12 7 3 Drying 12 8 Servicing Your Heated Throw and Controller 13 9 Electrical Schematic Diagram 13 10 Troubleshooting 13 10 1 Troubleshooting Table 14 11 Warranty 15 ...

Page 6: ...ore where no other heavy objects will be placed upon it The Heated Throw should not be used on an adjustable bed or chair However if the Heated Throw is used on an adjustable bed or chair check that the Heated Throw and cord do not become trapped or rucked creased or Bunched up for example in hinges The Heated Throw is not to be used by young children unless the controls have been pre set by a par...

Page 7: ...gns of wear either of the Heated Throw controller or flexible cord If wear is visible or if any abnormality or defect in operation in the Heated Throw is observed discontinue use immediately and consult a qualified and registered person for service i e such as an electrician The Heated Throw must not be used on or near a water bed Depending on the controller type you may notice a blue flash in the...

Page 8: ...tion against overheating or damage to the elements by disengaging the power to the elements before overheating hazards occur Should there ever be a problem with the heating element in the Heated Throw it will automatically close down the operation and the Heated Throw will turn off The controller must not be covered The controller has built in protection so that if the controller overheats or the ...

Page 9: ...ting 2 is selected 2 LED s will illuminate If Heat setting 3 is selected 3 LED s will illuminate If Heat setting O Off is selected at either end of the slide no LED s will illuminate TURN OFF AND UNPLUG WHEN NOT IN USE When using the Throw some people may be susceptible to a tingling sensation when alone or when touching someone else using the Throw This Tingling feeling is known as an electric fi...

Page 10: ... you are warm enough as you may get too hot NOTE The Heated Throw may not feel warm to touch unless it is wrapped around your body Areas of the Throw not in contact will stay cool 6 Using Your Heated Throw Read the Important Safeguards section first then ensuring the Heated Throw is fully unfolded not creased and the controller plug is fitted securely you can then plug in and switch on Wrap the He...

Page 11: ...r is Unplugged from the Power Point and Disconnected from the Heated Throw Before Cleaning Do Not Wring Do Not Spin Dry Drip Dry Only 7 1 Treatment For Localised Soiling Never Use Hot Water as the Heated Throw may shrink and will void your warranty NOTE DO NOT Pre Soak or use stain removers of any kind which contain Bleach This includes any of the Oxy pre soakers or Stain Removers Detach and Remov...

Page 12: ...your Heated Throw for approximately five minutes and then gently squeeze the soapy water through the Heated Throw Rinse your Heated Throw thoroughly with clean cold water until no more suds are visible and allow water to drain off the Heated Throw Do Not Wring or Spin Dry the Heated Throw Drip Dry Only Refer to the section Drying for drying instructions With normal use it is recommended that you h...

Page 13: ...operating correctly please check the Troubleshooting Guide in the back of this manual before contacting our service department 9 Electrical Schematic Diagram 10 Troubleshooting If you have a problem with your Throw and or controller please check the Troubleshooting table below to see if the problem can be resolved If the troubleshooting table is not able to help solve your problem please call our ...

Page 14: ... too low Increase the Heat setting Pre heat time is too short Allow the Heated Throw more time to heat up More time is required depending on the ambient temperature Throw not in contact with Body The Throw may not feel warm to touch unless it is wrapped around your body Areas of the Throw not in contact will stay cool Heat Level Indicator Lights showing on Front Display but cannot change any of th...

Page 15: ... accessories due to general deterioration or acts beyond human control WHAT WE WILL DO 3 1 We will replace the good or provide a refund to the value of the purchase price if a defect is discovered in the good during the warranty period of twelve months subject to verification of defect or malfunction and the date and proof of purchase and purchase price 5 5 These terms and conditions supersede and...

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