17
Chapter 7 Troubleshooting
When the meter is used incorrectly, or other unexpected events occur,
the screen will show an error message to remind the user to notice the
problems and/or how to resolve them.
The following messages mean you may have obtained a result that
requires immediate attention or there may be a problem with the meter:
Message
Symbol
Mean
Action
HI
Blood glucose may be
higher than the measuring
range of the system
( > 600 mg/dL; 33.3
mmol/L )
Although this message
could be due to a test
error, it is safer to treat first
and then do another test.
1. Do control solution test.
2. Redo your glucose test.
3. Contact your healthcare
professionals.
LO
Blood glucose may be
lower than the measuring
range of the system
(< 20 mg/dL; 1.1 mmol/L)
Although this message
could be due to a test
error, it is safer to treat first
and then do another test.
1. Do control solution test.
2. Redo your glucose test.
3. Contact your healthcare
professionals.
Temperature
symbol
continuously
flash
You may have tested
in an environment near
the low or high end of
the system
'
s operating
temperature range.
(10
℃
-40
℃
/50
℉
-
104
℉
)
Repeat the test after the
m e t e r h a s r e a c h e d a
temperature within the
operating range.
Battery symbol
continuously
flash
The power is too low to
perform a test.
Replace the battery.
W r o n g Te s t
Strip
Test strip is over
expiration date, broken,
or used again.
Use other new HEA-
STP30 Test Strip.
Wrong Blood
Enter Timing
Obtain blood sample too
soon.
Follow instruction step.
OMRON blood glucose monitoring system HEA-232.indd 17
2012/6/13 下午 06:44:28
