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17

Chapter 7 Troubleshooting

When the meter is used incorrectly, or other unexpected events occur, 

the screen will show an error message to remind the user to notice the 

problems and/or how to resolve them.
The following messages mean you may have obtained a result that 

requires immediate attention or there may be a problem with the meter:

Message

Symbol

Mean

Action

HI

Blood glucose may be 

higher than the measuring 

range of the system

 ( > 600 mg/dL; 33.3 

mmol/L )

Although this message 

could be due to a test 

error, it is safer to treat first 

and then do another test.

1. Do control solution test.

2. Redo your glucose test.

3. Contact your healthcare 

professionals.

LO

Blood glucose may be 

lower than the measuring 

range of the system

(< 20 mg/dL; 1.1 mmol/L)

Although this message 

could be due to a test 

error, it is safer to treat first 

and then do another test.

1. Do control solution test.

2. Redo your glucose test.

3. Contact your healthcare 

professionals.

Temperature

symbol

continuously

flash

You may have tested 

in an environment near 

the low or high end of 

the system

'

s operating 

temperature range.

(10

-40

/50

-

104

Repeat the test after the 

m e t e r   h a s   r e a c h e d   a 

temperature within the 

operating range.

Battery symbol 

continuously

flash

The power is too low to 

perform a test.

Replace the battery.

W r o n g   Te s t 

Strip

Test strip is over 

expiration date, broken, 

or used again.

Use other new HEA-

STP30 Test Strip.

Wrong Blood

Enter Timing

Obtain blood sample too 

soon.

Follow instruction step.

OMRON blood glucose monitoring system HEA-232.indd   17

2012/6/13   下午 06:44:28

Summary of Contents for HEA-232

Page 1: ...Blood Glucose Monitoring System OMRON blood glucose monitoring system HEA 232 indd 1 2012 6 13 06 44 18...

Page 2: ...OMRON blood glucose monitoring system HEA 232 indd 2 2012 6 13 06 44 18...

Page 3: ...Preparation before glucose testing 3 2 Fingertip blood measurement Chapter 4 Glucose Control Solution Testing Optional 4 1 Control test Chapter 5 Memory Function 5 1 Reviewing past results Chapter 6 I...

Page 4: ...read all instructions thoroughly and practice the test Carry out all the quality control checks as directed 8 Use this instrument in a dry environment if synthetic materials are present synthetic clo...

Page 5: ...rinciple of the method The auto filling process precisely controls the sample volume The blood glucose test strip is a kind of electrochemical sensor When the blood sample reacts with the strip the gl...

Page 6: ...cies generated in the enzyme layer occurs at the electrode and the resulting current is measured by HEA 232 1 2 List of Kit Contents 1 Blood Glucose Meter 2 Sterile Lancets 3 Lancing device 4 Instruct...

Page 7: ...est Unit Temperature Error Message Test Result Battery Error Message Test Unit Test Result Temperature Top Edge Apply blood sample here Inserting Bar Insert this test strip port with this side facing...

Page 8: ...strongly suggest you replace the batteries as soon as possible 2 The battery symbol flashes on the display after powering on The system will shut down automatically after 120 seconds when only the bat...

Page 9: ...o ensure the correct measuring process and results Blood Glucose Meter Blood Glucose Test Strip Lancing Device Lancet 3 2 Fingertip blood measurement A Install the Lancet Check if lancet is new before...

Page 10: ...n blood samples from different people Please refer to instruction of lancing device for detail description and proper use C Wash your hands and the puncture site Wash hands with soap and warm water Ri...

Page 11: ...e check the code number showed on the display is same as the code number printed on the strip bottle If they are not same alter the code number within 5 seconds Press and hold the button to increase t...

Page 12: ...in the user needs to make sure the code number is the same as that of the strip container F Blood glucose measurement Hold the lancing device firmly against the side of your fingertip Press release b...

Page 13: ...eaction zone The following items will cause inaccurate results The reaction zone does not fill completely Applying blood more than once Not applying blood to a test strip after a period of time Variat...

Page 14: ...han 30 may cause false test results Chapter 4 Glucose Control Solution Testing Optional 4 1 Control test In order to provide you a precise blood glucose value we suggest the user to run a control test...

Page 15: ...measurement for more information When the HEA 232 is ready to apply blood sample press button twice to enter control solution test mode The Blood symbol will disappear in the control solution test mod...

Page 16: ...rol solution expired Is HEA 232 defective in material or workmanship Does the code number of the meter matches the code number on the test strip vial Repeat the control solution test with a new test s...

Page 17: ...A 232 meter measurement unit was set as mg dL or mmol L from manufacturer side the unit exchange ratio is as the followings 1 mmol L 18 02 mg dL After 1 second After 2 seconds After 1 second After 2 s...

Page 18: ...trip into other containers Always close the container tightly immediately after taking a test strip out Keep the test strip from getting dirty or polluted during storage Discard the control solution o...

Page 19: ...may be lower than the measuring range of the system 20 mg dL 1 1 mmol L Although this message could be due to a test error it is safer to treat first and then do another test 1 Do control solution te...

Page 20: ...nd of results within reference for values were 75 mg dL Within 5 mg dL 0 3mmol L Within 10 mg dL 0 6mmol L Within 15 mg dL 0 8mmol L 10 32 31 3 26 32 81 3 32 32 100 Number and of results within refere...

Page 21: ...whole blood samples drawn from the fingertips Blood Sample size Approximately 1 L Operating temperature 10 40 50 F 104 F Relative operating humidity Below 90 RH Memory capacity Up to 14 test results D...

Page 22: ...LIGHT DO NOT USE IF PACKAGE IS DAMAGED KEEP DRY STERILIZED USING IRRADIATION MANUFACTURER AUTHORISED REPRESENTIVE IN THE EUROPEAN COMMUNITY For self testing EC 0120 DELBio INC 3F 252 Shangying Road Gu...

Page 23: ...OMRON blood glucose monitoring system HEA 232 indd 21 2012 6 13 06 44 28...

Page 24: ...5011554600 12 06 REV 00 OMRON blood glucose monitoring system HEA 232 indd 22 2012 6 13 06 44 28...

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