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26
TROUBLESHOOTING TIPS
Problem
Cause
Correction
0.0 kg is displayed even when
you step onto the unit, or the
weight value barely increases. You stepped onto the unit before
0.0 kg was displayed.
Wait until 0.0 kg is displayed
before stepping onto the unit.
The value of body weight is
displayed abnormally high or low.
The body composition value is
displayed abnormally high or
low.
The body composition values
vary widely for each
measurements.
Is the unit placed on a carpet or
other soft flooring?
Is the floor surface uneven?
Place the unit on a hard and level
floor.
The soles of your feet, or whole
body are cold, causing poor blood
circulation.
Warm yourself up, then take a
measurement once you feel your
circulation is back to normal.
The electrodes are extremely
cold.
Place the unit in a warm room for
a few minutes, and then take a
measurement when the electrodes
no longer feel cold.
Feet are too dry.
Slightly moisten the soles of your
feet with a damp towel and try again.
“
” is displayed
for some of the results.
This unit cannot measure body
composition outside its
measurement range, even if the
age, gender and height settings
are correct.
For children over 10 and under 17
years old: Weight, BMI, BMI
classification and Body Fat
percentage are displayed.
For people 18 and 19 years old:
All results except Body Fat
percentage classification are
displayed.
For people over 20 to 80 years
old: All results are displayed.
Check the setting entered for your
personal data. Change the settings
if needed. Retake the
measurement. (Refer to page 14.)
Nothing is displayed when the
power is turned on.
Batteries are not inserted.
Insert the batteries.
(Refer to page 13.)
The polarities of batteries are not
aligned correctly.
Insert the batteries in correct
alignment. (Refer to page 13.)
The batteries are worn out.
Replace all four batteries with
new ones. (Refer to page 13.)
HBF-202-AUW_A_M.fm Page 26 Monday, November 22, 2010 4:35 PM