OmniSTAR 5220HP, User Manual

Page: 78 / 83

OmniSTAR 5220HP User Manual
Issue 1.32 12/2010
78
Appendix H
Receiver Service Procedure
If an OmniSTAR receiver unit fails to perform, contact the OmniSTAR office
within the region, after following the procedural checks. We wish to hear about
frequently experienced problems and your assistance will help by copying the
form on the next page, filling in the details requested and faxing or mailing the
form to the OmniSTAR office for on forwarding to Product Marketing.
The most common problems are interfacing, and usually occur at installation
time. If you have an interfacing connection not covered in this manual we
would like to assist you and produce another technical bulletin that may assist
other users in the future.
If a problem appears that you think may be caused by a system performance
problem, contact the OmniSTAR office in your region for any system
aberrations that may have been experienced.
We are sensitive to our customers’ needs and we want to assure specified
system performance at all times. There could, however, be situations where
conditions are below par, such as fringe area operations, radio communication
disturbance etc., and, as OmniSTAR receiver monitors the system
performance continuously, these conditions would be noted.