Olivetti ECR 5500, Instructions Manual

Page: 15 / 67

8
Error Conditions
The Error Alarm
The error alarm warns of an operator error (usually when a wrong key
is pressed for a specific type of entry) or of an error made during cash
register programming. The error alarm can also indicate that the control
switch is in the wrong position for the current operation. In case of error,
the error tone sounds, the letter E is displayed and the keypad locks.
NOTE: Moving the control switch from the R1 or R2 position to another
position before completing a transaction will result in an error
condition to remind you to total the transaction.
Clearing an Error
Press the [C] key to clear an error. The tone ends, the displays clear and
the keypad unlocks, allowing you to continue with the transaction or restart
the program.
If an error condition cannot be cleared by pressing the
[C] key, reset the
cash register by performing one of the three cash register reset operations
explained in the next section.
Be very careful when choosing the reset
operation to perform since you could unnecessarily cancel report
data and cash register programming data.
NOTE: The
[C]
key also clears an incorrect entry from the display prior
to pressing a registration key. Once an entry is printed, the [Void]
key must be used to correct an error.
Cash Register Reset Operations
If the cash register does not function, for example while programming
and the error signal cannot be stopped by pressing the
[C]
key, reset the
cash register. There are three reset operations;
be very careful when
choosing the one to perform since you could unnecessarily cancel
report data and cash register programming data.
Partial Reset
A Partial Reset operation just clears the cash register's working memory.
1. Unplug the cash register from the electrical outlet.
2. Press and hold down the [C] and [7] keys simultaneously while
plugging the cash register back into its electrical outlet.
If the cash register still remains in an error condition, proceed with the
Full Reset - Reports operation.
Full Reset - Reports
A Full Reset - Reports operation erases the cash register's working
memory, and all totals and counters (all report data). Be very careful
when using this reset operation.
1. Unplug the cash register from the electrical outlet.
2. Press and hold down the
[C]
,
[7]
and
[9]
keys simultaneously while
plugging the cash register back into its electrical outlet.
If the cash register still remains in an error condition, proceed with the
Full Reset - All Data operation.
Full Reset - All Data
A Full Reset - All Data operation erases the cash register's working
memory, all totals and counters (all report data) and cancels all cash
register programming data.
Be extremely careful when using this
reset operation. Use this method as last resort only.
1. Unplug the cash register from the electrical outlet.
2. Press and hold down the [C] , [3] and [7] keys simultaneously while
plugging the cash register back into its electrical outlet.
3. Reprogram the cash register.