Olivetti d-Color P221 Operation Manual Download

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Troubleshooting

Summary of Contents for d-Color P221

Page 1: ...d Color P221 d Color P221 Special Operation Guide d Color P226 Code 548207en...

Page 2: ...uld compromise the conformity attested to above as well as the characteristics of the product incorrect electrical power supply incorrect installation incorrect or improper use or use not in complianc...

Page 3: ...rameters 2 2 Printing a Network Interface Status Page 2 10 Installing the Printer Driver 2 11 Printing from Application Software 2 17 Status Monitor 2 18 Uninstalling Software Windows PC 2 22 3 Mainte...

Page 4: ...iv...

Page 5: ...de of all or part of this guide any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark...

Page 6: ...ct proprietary rights of Monotype Imaging you agree to maintain the Software and other proprietary information concerning the Typefaces in strict confidence and to establish reasonable procedures regu...

Page 7: ...SS WRITTEN AND SIGNED BY PROPERLY AUTHORIZED REPRESENTATIVES OF EACH PARTY BY OPENING THIS DISKETTE PACKAGE YOU AGREE TO ACCEPT THE TERMS AND CONDITIONS OF THIS AGREEMENT GPL Firmware of this machine...

Page 8: ...lowing conditions are aheared to The following conditions apply to all code found in this distribution be it the RC4 RSA lhash DES etc code not just the SSL code The SSL documentation included with th...

Page 9: ...BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS...

Page 10: ...t the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help The use of a non shielded interface...

Page 11: ...s and elsewhere is certified as a Class I laser product conforming to the requirements of IEC 825 Radio Frequency Transmitter This machine contains a transmitter module We the manufacturer Olivetti he...

Page 12: ...ionary Labels The printer bears any of the following labels High temperature inside Do not touch parts in this area because there is a danger of getting burned Label inside the printer Laser radiation...

Page 13: ...e recommend you not to install the printer in a confined area where ventilation is blocked Safety Instructions Regarding the Disconnection of Power Caution The power plug is the main isolation device...

Page 14: ...informations Verordnung 3 GPSGV 06 01 2004 Der h chste Schalldruckpegel betr gt 70 dB A oder weniger gem EN ISO 7779 Disclaimer Olivetti will not be liable to customers or any other person or entity f...

Page 15: ...ime of no activity that must pass before Sleep is activated may be lengthened For more information refer to Sleep Timer Sleep timer timeout setting section of the Advanced Operation Guide Automatic 2...

Page 16: ...oved after installation CAUTION Avoid placing the printer on or in locations which are unstable or not level Such locations may cause the printer to fall This type of situation presents a danger of pe...

Page 17: ...electrical shock Plug the power cord securely into the outlet If metallic objects come in contact with the prongs on the plug it may cause a fire or electric shock Always connect the printer to an out...

Page 18: ...e the power plug from the outlet to avoid the danger of fire or electrical shock Then contact your service representative Do not remove or connect the power plug with wet hands as there is a danger of...

Page 19: ...s They could be damaged by static electricity Do not attempt to perform any operations not explained in this handbook If the printer will not be used for an extended period of time remove the paper fr...

Page 20: ...mphasize a key word phrase or reference to additional information To replace the toner container refer to Toner Container Replacement on page 3 2 Bold Used to denote buttons on the software To start p...

Page 21: ...ns Try to be familiar with the names and functions of these parts for correct use and optimal performance This chapter contains explanations on the following topics Components at the Front of the Prin...

Page 22: ...Top Tray 5 MP Multi Purpose Tray 6 Paper Cassette 7 Power Switch Components at the Left of the Printer 8 Left Cover 9 Waste Toner Box 10 Main Charger Units on the Drum Units 11 Magenta Toner Container...

Page 23: ...amp 17 Duplex Unit 18 Envelope Switch Components at the Rear of the Printer 19 USB Memory Slot 20 Power Cord Connector 21 Option Interface Slot 22 Network Indicators 23 Network Interface Connector 24...

Page 24: ...1 4 MachineParts Operation Panel 26 Message Display 27 Ready Indicator 28 Data Indicator 29 Attention Indicator 30 Arrow Keys 31 MENU Key 32 OK Key 33 GO Key 34 Cancel Key 26 27 28 29 30 31 32 33 34...

Page 25: ...Operation This chapter contains explanations on the following topics Changing Network Interface Parameters 2 2 Printing a Network Interface Status Page 2 10 Installing the Printer Driver 2 11 Printin...

Page 26: ...ress U or V repeatedly until Network appears 3 Press Z Each time you press U or V the selection changes Refer to the explanations below when specifying the settings Set this item to On when you connec...

Page 27: ...are setting IP Address Subnet Mask and Gateway 4 Press U or V to select On or Off as the setting for DHCP and Bonjour For the IP Address Subnet Mask and Gateway settings press U or V to move the blink...

Page 28: ...question mark appears while you are setting RA Stateless and DHCPv6 4 Press U or V to select On or Off as the setting for RA Stateless and DHCPv6 5 Press OK 6 Press MENU The display returns to Ready N...

Page 29: ...ssword By default the administrator password is the numeric part of your printer s model name If you use d Color P226 enter 5300 Set this item to On when you connect to a network using NetWare In subm...

Page 30: ...set to Off use U or V to select On and press OK 2 Press Z 3 Press OK A blinking question mark appears Each time you press U or V the selection changes 4 Display the item you want to set and press OK...

Page 31: ...Press OK A blinking question mark appears 3 Press OK again 4 Press MENU The display returns to Ready IPP This section explains the procedure for enabling IPP 1 Enter the administrator ID and password...

Page 32: ...t to set and press OK A blinking question mark appears 4 Select On or Off using U or V 5 Press OK 6 Press MENU The display returns to Ready IPSec This section explains the procedure for enabling IPSec...

Page 33: ...Printing Operation 2 9 Security Level Security Level is primarily a menu used by service personnel for maintenance work There is no need for customers to use this menu Security Level High...

Page 34: ...tion Registration Normal Registration Details Restart Printer Service IMPORTANT Service is primarily a menu used by service personnel for maintenance work There is no need for customers to use this me...

Page 35: ...start up Windows If the Welcome to the Found New Hardware Wizard dialog box displays select Cancel 2 Insert the CD ROM supplied with the printer into the optical drive of the PC In Windows Vista the...

Page 36: ...a network It does not appear if the print system is connected via a USB 4 A window appears in which you can check the settings Check the settings carefully and then click Install 5 A message appears...

Page 37: ...llowing the instructions in the install wizard window select the software packages to be installed and the specify the port etc For details refer to Custom Installation in the printer driver operation...

Page 38: ...e operating system This completes the printer driver installation Next specify the print settings If an IP or AppleTalk connection is used the settings below are required If a USB connection is used t...

Page 39: ...con for an IP connection or the AppleTalk icon for an AppleTalk connection and then enter the IP address and printer name 11Select the installed printer driver and click Add 12Select the options avail...

Page 40: ...2 16 PrintingOperation 13The selected printer is added This completes the printer setup procedure...

Page 41: ...Print The Print dialog box displays 3 Click the drop down list of printer names All the printers installed in Windows are listed Click the name of the machine 4 Use Number of copies to enter the numb...

Page 42: ...launched for each printer that issues the request Launch from the KX driver properties Click the About button in the KX driver Properties dialog box Then click Status Monitor in the About dialog box...

Page 43: ...is displayed in the taskbar notification area When you position the cursor over the icon the printer name appears Right clicking the Status Monitor icon allows you to set the options below Show the s...

Page 44: ...file can be selected if you require an audible notification Click Browse to search for the sound file Use Text to speech Select this check box to enter text you would like to hear played for events A...

Page 45: ...earance tab is contains the following items Enlarge window Doubles the size of the Status Monitor window Always on top Positions the Status Monitor in front of other active windows Transparency Displa...

Page 46: ...1 Exit all active software applications 2 Insert the enclosed CD ROM Product Library into the CD ROM drive 3 Following the procedure used to install the printer driver click Remove Software The Olive...

Page 47: ...intenance 3 1 3 Maintenance This chapter contains explanations on the following topics General Information 3 2 Toner Container Replacement 3 2 Replacing the Waste Toner Box 3 6 Cleaning the Printer 3...

Page 48: ...ends on the amount of toner required to accomplish your printing jobs The average number of pages a toner container can print is as follows when it a toner coverage of 5 for A4 or letter size paper is...

Page 49: ...stage If you ignore the above message and continue printing the printer displays the message Replace toner just before the toner is used up The toner container must be replaced immediately Clean the...

Page 50: ...Olivetti toner containers For optimum performance it is also recommended to use only the Olivetti toner containers which are specifically intended for use in your country or region If the toner contai...

Page 51: ...toner container or touch the toner feed slot 6 Set the new toner container in the printer as shown in the figure below 7 Push down on the top of the toner container to install it firmly in place Use...

Page 52: ...er and then gently remove the waste toner box 3 Close the cap to the old waste toner box after removing the box from the printer 4 To prevent toner from spilling put the old waste toner box in the pla...

Page 53: ...box is set correctly it will snap into place 7 Make sure that the waste toner box is correctly inserted and close the left cover After replacing the toner containers and the waste toner box clean the...

Page 54: ...as when the toner container is replaced It should also be cleaned if streaking or lines appear on printed copies or if printouts appear faint or blurred Cleaning the Paper Transfer Unit Print problem...

Page 55: ...etely Paper Ramp Transfer Belt Black Cleaning Cloth Registration Roller Metal Transfer Roller Black Duplex Unit Paper Transfer Unit Note Be careful not to touch the black transfer roller and black tra...

Page 56: ...3 10 Maintenance...

Page 57: ...eshooting This chapter contains explanations on the following topics General Guidelines 4 2 Print Quality Problems 4 3 Error Messages 4 6 Clearing Paper Jams 4 12 If a problem cannot be corrected cont...

Page 58: ...n when power is turned on and the fan makes no noise Check that the power cord is properly plugged into the power outlet Turn off the printer s power plug in the power cord securely and try turning on...

Page 59: ...ction or Registration Details Color registration detailed section of the Advanced Operation Guide Completely blank printout Check the toner containers Open the printer top cover top tray and check tha...

Page 60: ...rger cleaning mode setting section of the Advanced Operation Guide Make sure the paper type setting is correct the paper being used For details refer to Paper Settings section of the Advanced Operatio...

Page 61: ...e Adjust Maintenance selection setting section of the Advanced Operation Guide Dirt on the top edge or back of the paper Check the paper chute and the ramp Pull out the paper transfer unit and check f...

Page 62: ...isplayed Call service 0123456 represents a mechanical error 0 1 2 Call for service The printer does not operate when this message is displayed The total number of pages printed is also indicated e g 0...

Page 63: ...rinter to the print ready status press GO For more information refer to Job Accounting Job Accounting selection setting section of the Advanced Operation Guide File not found Press GO The specified fi...

Page 64: ...ray A4 PLAIN There is no paper cassette installed in the printer that matches the paper size and paper type of the print job Set paper in the MP tray Press GO to resume printing Note that feeding the...

Page 65: ...ntainer using a new toner kit Color of the toner container that needs to be replaced is represented by C Cyan M Magenta Y Yellow and K Black Top tray paper full The top tray has become full approx 250...

Page 66: ...disk format error If this error recurs even if the power has been turned off and then on reformat the hard disk 02 The disk system is not installed Recheck the requirements for using the system and th...

Page 67: ...emory card s status 04 There is not enough space in the memory card Delete unnecessary files or use a new memory card 05 The specified file is not on the memory card or the USB memory 06 There is not...

Page 68: ...Jam Locations The figure below explains the printer s paper paths including the options The locations where paper jams might occur are also shown here with each location explained in the table below P...

Page 69: ...g jams Press when the paper jam message has appeared Then a help message will appear to facilitate jam clearing in the location Paper jam at Cassette Paper is jammed at paper cassette 1 First open the...

Page 70: ...low 1 Press the lever to release the lock 2 Pull the front cover towards you 3 If the paper has jammed near the registration roller as shown in A remove the paper by pulling it up from the center If t...

Page 71: ...ift the duplex unit and remove the paper by holding it in the middle 4 Close the front cover Paper Jam at Cassette 2 to 4 Paper is jammed at the paper cassette Remove the jammed paper using the proced...

Page 72: ...4 16 Troubleshooting...

Page 73: ...600 dpi First Print Out Time B W 10 5 seconds or less Color 12 seconds or less Sleep 35 seconds or less B W 9 seconds or less Color 10 5 seconds or less Sleep 35 seconds or less Warm up Time 23 C 60 R...

Page 74: ...tterhead color prepunched envelope cardstock coated thick high quality and custom MP Tray Plain transparency preprinted labels bond recycled vellum rough letterhead color prepunched envelope cardstock...

Page 75: ...20 2 5 18 9 10 Weight Approx 28 kg 61 lbs Approx 29 kg 64 lbs Approx 29 5 kg 65 lbs When using CUSTOM 1 to 8 use the MP tray for paper sizes smaller than 105 148 mm 4 1 8 5 13 16 inches The MP tray ca...

Page 76: ...5 2 Specifications...

Page 77: ...A1 We recommend the use of our own brand supplies We will not be liable for any damage caused by the use of third party supplies in this machine...

Page 78: ...you need and the instructions for handling the waste correctly for example location and times of the waste collection centres etc b When you purchase a new device of ours give a used device similar t...

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Olivetti d-Color P221, Operation Manual

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