Olivetti d-Color MF 4003, Service Manual

Page: 507 / 688

d-Color MF4003/MF3303
L TROUBLESHOOTING > 9. FAX TROUBLE CODE
L-109
9.25 R3#
Error
code Catego
ry
Contents of error How to correct Installation position
(Service Mode -> [FAX] -> [Line #])
R33 Polling
TX
(Ph.B) DIS is received after
switching to Polling TX. Turn OFF the DTS function. [Function Parameter]: 000E0052 bit0:
1 -> 0
R34 F code
recepti
on
(Ph.B) When performing F-code
(confidential/relay)
communication, the
password information as
well as the box number
(SUB) are received with
PWD but not SID. Request the machine on sending end to set the password
information to SID but not PWD.
NOTE) PWD is used for SEP polling. -
R37 Recepti
on V.34 communication
disabled due to line
noise
Example: The machine
is disconnected first. 1. Turn OFF V.34. [Communication] -> [Protocol] -> V8/
V34 Protocol
2. Check if an error has occurred on the machine on other
end of line first. -
R38 V.34 communication
disabled due to line
noise Turn OFF V.34. [Communication] -> [Protocol] -> V8/
V34 Protocol
9.26 R4#
Error
code Catego
ry
Contents of error How to correct Installation position
(Service Mode -> [FAX] -> [Line #])
R40 Recepti
on Fax soft error 1. Dissolve the high load issues. -
2. It cannot be dissolved by settings, so acquire a log.
(since an error may occur on the DIS received from the
remote station or altered by exchangers in midway)
• Protocol trace list for errors (including remote station)
• Line information for both fax machine and remote
station
• Machine management list (CSV save), activity report
• Data saved in the storage
-
R45 NonEC
M
recepti
on
(Ph.C) Timeout due to
interruption while
receiving image data 1. Check the fax machine for that if a job is canceled or a
communication error occurred. -
2. Enable communication with ECM.
If ECM has been already set to ON on your machine,
request the sending end to do it. [Communication] -> [Others] -> ECM
Function
3. Set 000E000D bit7 to 0 to turn OFF the timer. -
4. Possibility of line defect (due to wrong control of signal
conversion by exchanger) -
R49 Recepti
on DCN is received after
CFR has been sent
back.
Example: The remote
station is disconnected
due to T1 timeout. 1. Change the lowest reception sensitivity to -43 dBm.
Change the signal transmission level to -15 dBm. • [Modem/NCU] -> [Level] -> CD/
SED ON Level
• [Modem/NCU] -> [TxATT] -> PIX
TxATT, TONE/Procedure Signal
TxATT, CED/ANSam TxATT
2. Possibility of line defect (example: packet loss, echo,
distortion) -
9.27 R5#
Error
code Catego
ry
Contents of error How to correct Installation position
(Service Mode -> [FAX] -> [Line #])
R50 NonEC
M
recepti
on Amount of error lines in
image data exceeded
specific value when
decoding image data
(detected from fax
board) 1. Enable communication with ECM.
If ECM has been already set to ON on your machine,
request the sending end to do it. [Communication] -> [Others] -> ECM
Function
2. Possibility of line defect (example: packet loss,
distortion) -
R51 Recepti
on Fax soft error 1. Turn OFF and ON the main power switch. -
2. Set the coding method to MH/MR/MMR. [Communication] -> [Others] -> Coding
Ability
3. If the error reoccurs on the specific remote station, it
cannot be dissolved by settings, so acquire a log.
• Protocol trace list for errors (including remote station)
• Line information for both fax machine and remote
station
• Machine management list (CSV save), activity report
• Data saved in the storage
-
Y119930-3 Service Manual