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Service Guide ML393/ML393CPlus
Chapter 4 Failure Analysis
RAP 05: Bail Home Error (ALARM 5C)
START
Manually rotate the bail open gear counterclockwise.
Does it rotate smoothly?
NO Perform the following.
Remove any paper scrap or foreign material near the bail/ribbon motor gear, idle gear and bail open gear.
Check the meshing of each of the above gears.
YES Is cable CN4 on the control board connected correctly?
NO Connect it correctly.
YES Are cables CN2/CN3 on the sensor board connected correctly?
NO Connect them correctly.
YES Is there dirt or dust on any of the sensors on the sensor board?
YES Clean the sensors.
NO Is the bail arm lever damaged?
YES Replace the bail arm lever.
NO Replace the control board.
Has the problem been resolved?
YES End of procedure.
NO Replace the sensor board.
Has the problem been resolved?
YES End of procedure.
NO Replace the bail/ribbon motor.
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