Oki C823n, User Manual, Page: 92 / 134

- 92 -
Other Issues
3
3.
Troubleshooting
Symptom Point to check Remedy Reference
Color of the printed
image is not what you
expect.
The toner is low. Replace the toner cartridge. page 97
The setting of [ Black Finish ] is
not suitable for the application.
On the printer driver, select
[ Composite Black (CMYK) ]
of [ True Black (K) ] for [ Black
Finish ].
Advanced
The color adjustment has been
modified.
Do color matching from the printer
driver.
Advanced
The color balance is out of
adjustment.
Press the scroll button or and
select [ Calibration ], and then
[ Adjust Density ].
Advanced
Color registration is out of
alignment.
Open and close the output tray.
Or, press the scroll button or
and select [ Calibration ], and then
[ Adjust Registration ].
Advanced
Solid printing of CMY
100% is too light.
[ CMY100% Density ] is set to
[ Disable ].
Press the scroll button or and
select [ Admin Setup ] > [ Color
Setup ] > [ CMY100% Density ],
and then select [ Enable ].
-
Dots appear. The paper is unsuitable. Use supported paper. page 43
When the interval of the dots
is about 94 mm (4 inches), the
image drum (the green tube) is
damaged or dirty.
Lightly wipe the image drum with a
soft tissue paper.
Replace the image drum when it is
damaged.
page 101
Smears is printed. The paper is moist. Replace it with new paper. page 43
The paper is unsuitable. Use supported paper. page 43
The background of a
printed page is dark or
dirty.
The printer may be malfunctioning. Contact your dealer. Back cover
Nothing is printed.
?
Two or more sheets of paper are
fed simultaneously.
Fan the paper well and load it
again.
page 48,
page 49
The printer may be malfunctioning. Contact your dealer. -
Patches appear. The paper is moist. Replace it with new paper. page 43
The paper is unsuitable. Use supported paper. page 43