C5550 MFP User’s Guide
Troubleshooting > 163
remove the image drum (
See “Image drum replacement” on
), tap the toner cartridge, and slowly swing it 20 to 30
degrees vertically several times. Be careful not to let the toner
leak from the cartridge. If this does not work, the image drum
unit may need to be replaced. Contact your supplier to get a
replacement.
MFP
IS
SET
FOR
DELAYED
TRANSMISSION
BUT
IT
DID
NOT
SEND
Check the display to make sure that the MFP is set to the correct
time and date (
See “Initial set up” on page 64.
MFP
WILL
NOT
POLL
A
REMOTE
MACHINE
Call the person at the remote machine and make sure that they
have loaded documents and that their machine is set to polling
transmission mode.
MFP
IS
CONNECTED
TO
A
PBX
BUT
IT
IS
NOT
POSSIBLE
TO
DIAL
OUT
Be certain that the dial prefix is entered before the telephone
number for each number dialled or programmed into the MFP
(
See “Connecting to a PBX” on page 68.
).
MFP
ALWAYS
ANSWERS
BEFORE
ITS
POSSIBLE
TO
USE
THE
EXTERNAL
TELEPHONE
If an external telephone is connected, change the MFP’s ring
response setting (
See “Advanced set up” on page 65.
).
F
AXES
RECEIVED
SOMETIMES
LOOK
DISTORTED
If the document received is wider or longer than the paper loaded
in the paper tray, the machine automatically reduces the width
or length of the document so that it will fit on the paper. This type
of problem could also be communication related.
