Oki B930dn User Manual Download

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B930n User’s Guide> 132

RROR

AND

ARNING

ESSAGES

MESSAGE

DESCRIPTION

0-1 Main Motor
Call Service

System Error

1-1 Main Motor
Call Service

Main Motor Error

1-4 Drum Motor
Call Service

Drum Motor Error

3-3 and 3-5 ROS Error
Call Service

Raster Output Scanner Error

4-1 through 4-9 Fuser Error
Call Service

Fuser Error

5-1 Toner Error
Call Service

Dispense Motor Error

5-9 CRU Fan
Call Service

CRU Fan Error

6-3 through 6-5 NVRAM Error
Call Service

Memory Error

6-6 MCU Error
Call Service

Memory Error

6-7 PPM Data
Call Service

Memory Error

1-1 through 1-3 Paper Jam
Clear Area A

Registration Area Jam

3-1 through 3-6 Paper Jam
Clear Area A

Fuser Area Jam

4-1 Paper Jam
Clear Area A

Exit Area Jam

4-3 Paper Jam
Clear Area A/E

Exit Area Jam

4-5 Paper Jam
Clear Area A

Exit Area Jam

Summary of Contents for B930dn

Page 1: ...B930 ...

Page 2: ...river and manuals are available from the web site http okiprintingsolutions com Trademark Information _____________________________________ Adobe the Adobe logo PostScript PostScript 3 and the PostScript logo are trademarks of Adobe Systems Incorporated Microsoft Windows Windows NT Windows Server are either registered trademarks or trademarks of Microsoft Corporation in the United States and or ot...

Page 3: ...e for any breakdown of machines due to infection of computer virus Important This manual is copyrighted with all rights reserved Under the copyright laws this manual may not be copied or modified in whole or part without the written consent of the publisher Parts of this manual are subject to change without prior notice We welcome any comments on ambiguities errors omissions or missing pages Never...

Page 4: ... assumption that you are familiar with the basic knowledge and way of operating your computer environment and the network environment In this manual safety instructions are described with the following symbol Always read and follow these instructions before performing the required procedure This product is a Class I Laser System that does not emit dangerous laser beam Operate the machine according...

Page 5: ...rmation on operations or features Refer to Indicates reference sources 3 The following conventions are used in this guide Refer to xxx The cross reference is within this guide Refer to YYY The cross reference is not within this guide Indicates items displayed on the computer and the printer Operator Panel Also indicates the title of printed reports lists from the printer Indicates items such as ha...

Page 6: ...of items that may be illegal to copy or print in your country Currency Banknotes and checks Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the consent of the owner Postage stamps and other negotiable instruments This list is not inclusive and no liability is assumed for either its completeness or accuracy In case of doubt contac...

Page 7: ...3 LED Indicators 14 Push buttons 14 Embedded Web Server 15 Driver Printer Properties 16 Paper Usage 20 Standard Paper 21 Special Media Types 22 Paper Tray capacity 24 Available Paper Sizes 24 Unusable Paper 26 System Settings 27 Power Saver Modes 28 Basic Printing Tasks 29 Printing a Configuration Summary 29 Loading Paper 29 Loading Trays 1 4 29 Loading MPF Tray 5 32 Loading Tray 6 HCF 33 Printing...

Page 8: ...tings 49 Using the Hole Puncher 50 Emptying the Punch Waste Basket 50 Using the Stapler 51 Cancelling Checking Printing 55 Cancelling Printing 55 Advanced Printing Tasks 56 Cover Pages 56 Separator Page 56 Multiple Pages to Single Sheet Nup 56 Booklets 57 Automatically Resize Paper 59 Watermarks 59 Brightness and Contrast 60 Quality 60 E mail Notifications 60 Job Storage and Secure Printing 61 Sto...

Page 9: ...R 87 INQUIRY LPSTAT 88 C OPTION LPR COMMAND 89 PRINTING 94 PRINTING FROM A MACINTOSH COMPUTER 94 PRINTING FROM A MACINTOSH COMPUTER 94 SNMP SUPPORT 95 PRECAUTIONS AND LIMITATIONS 95 ON USING TCP IP 95 PRINTING FROM WINDOWS 96 PRINTING FROM UNIX 96 Installing Consumables 99 Installing the Drum Cartridge 99 Installing the Toner Cartridge 103 Maintenance 106 Cleaning the Printer 106 Cleaning the exte...

Page 10: ...2 Clearing Paper Jams 140 Jam Area Locations 140 Jam at A 140 Jam at B 142 Jam at C 144 Jam at D 147 Jam at E 148 Jam at F 151 Jam at G 152 Jam at H 154 Jam at the Stacker Upper Tray 155 Paper Jam in Tray 5 MPF 157 Paper Jams in Trays 1 4 158 Paper Jam in Tray 6 161 Installing Accessories 164 Duplex Module 164 Check the contents of the Duplex option 164 Installing the Duplex Module 164 1000 Sheet ...

Page 11: ...00 x 1200 dpi in 1 sided or 2 sided modes Flexible use of paper sources and delivery methods The B930n printer provides a 100 sheet Tray 5 Multi Purpose Feeder MPF from which specialty media card stock custom size large transparencies and envelopes are fed Tray 5 also supports manual feeding Two additional trays Tray 1 and 2 each provide 500 sheets of capacity for paper sizes up to A3 or 11 X 17 i...

Page 12: ... NOTE A note is a tip or extra information that may be helpful in installing or using the printer CAUTION A caution message provides information that may help you avoid equipment damage process failure or inconvenience Read all caution messages carefully WARNING WARNING A warning message indicates the possibility of personal injury if a specific procedure is not performed exactly as described in t...

Page 13: ...he machine near heaters or volatile flammable or combustible materials such as curtains that may catch fire PRINTER ORIENTATION Throughout this guide the four sides of the printer are referred to as front rear right and left The front of the printer is the side near the Operator Panel and the rear of the printer is opposite the front The left and right sides of the printer are defined as the sides...

Page 14: ...ays 1 and 2 3 Optional Duplex Unit 4 Multi Purpose Feeder Tray 5 5 Standard top bin output tray and transport to finisher 6 Optional 2000 Sheet Feeder Tray 6 7 Optional 2x 500 sheet A3 trays 2TM or 2000 sheet A4 Letter dual input trays TTM 8 Optional 3500 Sheet Finisher 3 possible configurations 11 4 3 2 1 5 ...

Page 15: ...Bin 500 Sheets 11 Exit 2 is used in conjunction with duplex unit and finisher comes with the Duplex unit No Name 1 Parallel Port IEEE 1284 2 Ethernet 10 100 BaseT connection 3 USB 2 0 connection 4 Serial RS232 port 5 Ground Fault Interrupt GFI reset 6 Power cord connection No Name ...

Page 16: ...arallel Setup USB Setup and Serial Setup See Operator Panel on page 194 for a detailed description of each setting INTERNAL COMPONENTS 7 Finisher power cord connection 8 2000 Sheet Feeder Tray 6 connection 9 Finisher connection 10 1000 Sheet Feeder Trays 3 and 4 connection 11 Duplex Unit connection No Name 1 Fuser 2 Transfer Roll No Name ...

Page 17: ...R ON 1 Press the power switch to the I position to turn the power on TURNING THE PRINTER OFF 1 Make sure that the printer is not processing a print job 2 Press the power switch to the position to turn the power off Remember to turn off the printer at the end of day or when the printer will not be used for an extended period of time NOTE When the printer is turned off all print data still in memory...

Page 18: ...rinter The Embedded Web Server EWS provides remote access via HTML You can access features of the printer driver through your application or through your Printers and Faxes menu on Windows When accessing the driver through your Printers and Faxes Menu you reach the Printing Properties window and are setting global options When accessing the driver through an application the Printing Properties ent...

Page 19: ...lict between settings in the Operator Panel Printing Preferences or Embedded Web Server and printer settings set via your application the application settings supersede any other setting LCD DISPLAY The LCD display shows status and error messages that inform you of the current status of the printer and also displays menus submenus and printer settings when you are in the menu system The display co...

Page 20: ... a partial job has been printed and the printer is waiting for additional job data Red Printer is not in error mode There is an error that requires user intervention such as a paper jam a service call required etc N A BUTTON NAME FUNCTION On Line Press to enter the off line status When in the off line status the machine cannot receive data or process printing Press again to exit the off line statu...

Page 21: ...ngs in the same manner as the Operator Panel To change settings for specific documents you should use your Printer Properties options within the driver To access the embedded web server you must be on an IP based network and have access to a web browser Cancel Cancel a print job Next Move to the next menu submenu or setting within the same level of the menu structure Previous Return to the previou...

Page 22: ...ation area to locate the desired items and make any configuration changes in the display area The items available vary depending on your user login permissions The default administrator login is root and the password is the last four digits of the printer s MAC address Be sure to change this password after the first administrative login NOTE The username and password are case sensitive DRIVER PRIN...

Page 23: ...common printer configuration changes such as number of copies to print paper orientation and 2 sided printing NOTE If there is a conflict between settings in the Operator Panel Printing Preferences or Embedded Web Server and printer settings set via your application the application settings supersede any other setting To access Printer Properties from an application 1 Select the Print option from ...

Page 24: ...de 18 The Printer Properties window appears To access Printer Properties from Printers and Faxes Windows 1 Select the Printers and Faxes from your Start menu 2 Right click the desired B930 printer and select Properties ...

Page 25: ...B930n User s Guide 19 The Printer s configuration window appears 3 On the General Tab click Printing Preferences ...

Page 26: ...by referring to the table below However we recommend the use of the standard paper for clearer printing NOTE GSM indicates the weight of a 1 m2 sheet of paper CAUTION Using paper that is not suitable for this printer might lead to paper jams or poor print quality To make full use of the printer features we suggest using only paper that is recommended here ...

Page 27: ...ermill Tidal MP Ledger 20 Lb Willamette Willcopy 84 brightness Letter 20 Lb Boise Cascade X 9000 Letter 20 Lb Georgia Pacific Microprint Laser Letter 24 Lb Xerox 4024 Tabloid 20LB 75G Xerox 4024 Legal 20 LB 75G Xerox Business Multipurpose 4200 3 hole Letter 20 Lb Xerox Business Multipurpose 4200 Statement 20 Lb Georgia Pacific Microprint Laser 1000 Cut Executive 24 Lb Xerox Premier A4 80 GSM Berga...

Page 28: ...ox Business 4 Hole A4 80 GSM Xerox 4 hole punched Nymolla A4 80 GSM Media Type Size Weight Manufacturer Envelope COM 10 24 Lb Columbian No 10 COM 10 Envelope Envelope Monarch 24 Lb Strathmore Writing Bright White Move Monarch Envelope Transparency Letter Paper Backed Transparency Transparency Letter Xerox Removable Stripe Transparency Specialty Letter Xerox Carbonless Paper 2 Part Specialty Legal ...

Page 29: ...Bright Cover White Label Letter Xerox High speed labels 1 up Label Letter Xerox High speed labels 33 up Envelope DL 80 GSM Riverseries DL Severn Gummed Envelope Envelope C5 80 GSM Riverseries C5 Congo Gummed Envelope Transparency A4 3M Type L Desktop Laser Transparencies Transparency A4 Xerox Type B Universal White Stripe Heavy media A4 160 GSM Premier 160 GSM Heavy media A4 200 GSM Premier 200 GS...

Page 30: ...abel PAPER TYPE MAXIMUM CAPACITY MPF A4 100 SHEETS TRAYS 1 4 A4 500 SHEETS Standard paper 100 sheets 500 sheets Other paper Up to a height of 17 5 mm Up to a height of 59 4 mm Envelopes Columbian Com10 15 sheets 80 sheets or MAX 49 4 mm Labels 100 sheets 350 sheets Transparencies 100 sheets 100 sheets Card stock 120 sheets 400 sheets Paper Size Paper Tray Trays 1 4 Tray 6 and TTM MPF A4 210x297 mm...

Page 31: ... 14 O O O O A3 297x420mm O O O O Tabloid 11 17 O O O O B5 257x182mm or Executive 7 2 X 10 5 O O O O O O A5 148x210mm O O O O Statement 5 5 x 8 5 O O O O Those listed below are categorized as Irregular size paper that cannot be detected automatically Paper Size Paper Tray Trays 1 4 Tray 6 and TTM MPF ...

Page 32: ...arencies Paper that is too thick or thin Paper that has been printed on before including color printing Wrinkled folded or torn paper Wet paper C5 Envelope 229x162mm O O COM 10 4 125 x 9 5 O O DL Envelope 220 2x110mm O O COM 9 3 875 x 8 875 O O Monarch Envelope 3 875 x 7 5 O O A6 LEF 148x105 mm O O C4 229x324mm O O Paper Size Paper Tray Trays 1 4 Tray 6 and TTM MPF ...

Page 33: ... or have metal fasteners Labels which do not fully cover the adhesive backing Transparencies that are not compitable for laser printers i e inkjet transparencies Paper that cannot be heated If background image suppression agent sticks to the feed roll when feeding postcards with pictures the postcards may not feed When this happens clean the feed roll by referring to Cleaning the Printer on page 1...

Page 34: ...inutes the printer will enter the power saver Consumption of power during the Power Saver mode is 10 W or less After one hour the printer will enter sleep mode and the Operator Panel will shut down The flashing green LED on the Operator Panel indicates the printer is in Sleep mode The printer automatically cancels its power save status once it receives data from the computer ...

Page 35: ... information about your printer To print a Configuration Summary press the Info button A multi page summary prints LOADING PAPER This section describes how to load paper in each paper tray See Paper Usage on page 20 for details on the type and size of paper that can be loaded in each paper tray LOADING TRAYS 1 4 Trays 3 and 4 are pictured as the two tray feeder The Tandem tray option is loaded in ...

Page 36: ...o the tray without exceeding the maximum level NOTE Do not load paper exceeding the maximum fill line or the maximum capacity allowed Align the right width guide with the paper width correctly If the right width guide is not in place the paper will not be properly fed and may cause a paper jam ...

Page 37: ...o the tray If necessary adjust the paper guides to the size of the paper 5 Slide the paper tray back into the machine 6 If custom sizes of paper are used make the appropriate changes in your Printer Properties and at the Operator Panel as needed ...

Page 38: ...ses long edge and short edge orientation For custom size paper loaded in the MPF you must change the paper type and size on the Operator Panel to match the paper that you loaded Side guides must be set accurately against the sides of paper The printer uses the placement of these guides to calculate and verify the correct paper size 1 Lower the MPF tray 2 Adjust the paper guides to the size of the ...

Page 39: ... together 4 Insert the paper into the tray If necessary adjust the paper guides to the size of the paper 5 If custom sizes of paper are used make the appropriate changes in your Printer Properties and at the Operator Panel as needed LOADING TRAY 6 HCF 1 Pull out the tray ...

Page 40: ...B930n User s Guide 34 2 If loading paper with a different width or length adjust the width and length guides 3 Fan the paper to release sheets that may stick together ...

Page 41: ...a Demo test page to verify printer connectivity and operation The most convenient way to enable this feature is by using your Printer Properties You may also enable this feature at the Operator Panel or by using the EWS To print a test page through the driver 1 Select the Device Options tab within driver 2 Click Demo Print 3 Click OK ...

Page 42: ...rom the Paper Size pulldown in the Setup Tab of your Printer Properties 2 Click OK SELECTING NUMBER OF COPIES You can select the number of copies to print via your Printer Properties When selecting the number of copies you should also decide if those copies are collated To select number of copies 1 Select the Job Options tab within your Printer Properties 2 Either enter the number of copies or sel...

Page 43: ...our Printer Properties You may also enable this feature at the Operator Panel or by using the EWS To select collating through your Printer Properties 1 Select the Job Options tab within your Printer Properties 2 Select the desired orientation 3 Click OK SKIP BLANK PAGES If pages exist in your document that do not contain text you may select not to print them The most convenient way to enable this ...

Page 44: ...tomatically print on both sides of paper when the optional duplex unit is installed Paper size must be at least 89 x 127 mm 3 5 x 5 in when printing from Tray 1 All other sizes that fit Trays 2 6 may be printed 2 sided Paper weight must be 60 163 gsm 16 43 lb Bond CAUTION Never attempt to duplex print on labels envelopes transparencies or paper that is heavier than 163 gsm 16 43 lb Bond The most c...

Page 45: ...ble this feature at the Operator Panel or by using the EWS To select the special media types through your Printer Properties 1 Select the desired Media Type from the Media Type pulldown in the Setup Tab of your Printer Properties 2 Click OK SETTING MEDIA TYPES Settings on the Operator Panel and in your Printer Properties are required for media loaded in all trays trays Media type settings must mat...

Page 46: ...parencies with stripes down the side Change the Media type via the Operator Panel or by selecting the Media type from your Printer Properties Paper Options Loading Transparencies 1 Fan the transparencies to release sheet that may stick together 2 Insert them with long edge feed NOTE Do not load paper above the fill line 3 Adjust the paper guide to the size of the transparencies if necessary 4 Chan...

Page 47: ...xcess air from enveloped before loading into the feeder Print only on the front of the envelopes Load a maximum stack height of 10mm 4 in Avoid printing over the area where the envelope seams meet When using commercial flap envelopes with side seams vs diagonal seams verify that the side seams are cut all the way to the corner of the envelope Never use envelopes with windows or metal clasps they c...

Page 48: ...y 5 Read the following guidelines before printing Postcards Make sure that postcards are stored in a cool dry place and in their original packaging if possible Heat and humidity can cause the postcards to curl Load a maximum stack height of 10mm 4 in No higher than fill line Loading and Printing in Tray 5 1 Insert the postcards in the tray with the following considerations Insert postcards long ed...

Page 49: ... before printing Postcards Do not use vinyl labels Do not use any labels on a sheet where items are missing it may damage the printer Print only on one side of the sheet of labels Make sure that postcards are stored in a cool dry place and in their original packaging if possible Storing them in extreme conditions can cause jams curls or poor print quality Loading and Printing 1 Insert the postcard...

Page 50: ...6 Insert the label sheets long edge feed and facedown Place the top of the page toward the front of the printer 2 Adjust the paper guides to the size of the label sheets 3 Change media type at Operator Panel via the Paper Menu s Media Type selection 4 Select Label as the Media Type in the Media Type pulldown 5 Click OK Trays 1 4 Tray 6 Tray MPF ...

Page 51: ...e this feature at the Operator Panel or by using the EWS To load and print custom paper 1 Load the media in the desired tray 2 Change media type at Operator Panel via that tray s Media Menu option 3 Select the Paper Feed button in the Setup tab within your Printer Properties The Paper Feed Options window appears 4 Select Custom Size 5 Enter the paper parameters and name 6 Click Add INPUT TRAY OUTP...

Page 52: ...EWS To select the paper source through your Printer Properties 1 Select the desired Source from the Source pulldown in the Setup Tab of your Printer Properties NOTE If there are no paper trays that match the automatic tray selection an error message prompting for replenishment of paper will be displayed 2 Click OK OUTPUT DESTINATION You can choose the output bin where your print job will be placed...

Page 53: ... OUTPUT BIN LINKING When an output bin reaches capacity the tray full sensors are activated You can select out put bin linking to have remaining pages sent to an open bin By default this option is turned on It is located in the Operator Panel s Print Menu MANUAL FEED Tray MPF can be used for manual feed You must also set your Printer Properties for manual feed Tray 1 MPF normally operates in multi...

Page 54: ... pressing Start whether the correct media is in place or not Or you can put the correct media in a tray and then use the Operator Panel to set the media type for that tray If it is Tray MPF or the size is not auto detectable you can also set the paper size Otherwise the printer can auto detect the paper size The most convenient way to enable this feature is by using your Printer Properties You may...

Page 55: ...select that group of settings by the name under which you saved them This can save you time and effort when printing The most convenient way to enable this feature is by using your Printer Properties You may also enable this feature at the Operator Panel or by using the EWS To save a group of settings in your Printer Properties 1 Set up your print job by choosing all options in the Printer Propert...

Page 56: ...ontinue but punching will not The most convenient way to enable this feature is by using your Printer Properties You may also enable this feature at the Operator Panel or by using the EWS To turn hole punching on through your Printer Properties 1 Select the Paper Feed button in the Setup tab within your Printer Properties The Paper Feed Options window appears 2 Select the desired Hole Punch type f...

Page 57: ... stapling options are available You can staple at different locations on the paper depending on whether one staple or two staples is used The following table displays the location of the staple s based on the staple location selected STAPLING SELECTION ORIENTATION STAPLE PLACEMENT Upper left Portrait Landscape A A ...

Page 58: ...B930n User s Guide 52 Bottom left Portrait Landscape Dual Portrait Landscape STAPLING SELECTION ORIENTATION STAPLE PLACEMENT A A A A ...

Page 59: ...EWS To turn stapling on through your Printer Properties 1 Select the Paper Feed button in the Setup tab within your Printer Properties The Paper Feed Options window appears 2 Select the desired Stapling type from the Staple pulldown 3 Click OK 4 Click OK Adding Staples 1 Open Door G NOTE See instructions on the inside of door G 2 Slide the stapler toward you then to the right ...

Page 60: ... User s Guide 54 3 Remove the staple unit by lifting it up and out 4 If present remove the depleted staple cartridge 5 Insert a new staple cartridge 6 Insert the staple unit into the Finisher 7 Close door G ...

Page 61: ...t Job at the Printer Press the CANCEL button then press the ON LINE button on the Operator Panel However pages being printed at the moment will continue to be printed Cancelling Print Jobs at the Computer Double click the printer icon at the bottom right of the taskbar in Windows From the displayed window click the document name that you wish to delete and press the Delete key ...

Page 62: ...ur Printer Properties The Paper Feed Options window appears 2 Check Use Cover Sheet 3 Select the Cover Source Tray and Cover Media Types form the pulldowns 4 Click OK 5 Click OK SEPARATOR PAGE The printer can generate a separator page between print jobs This page contains the name of the person who generated the print job A separator page makes it easy to identify the start or end of a print job a...

Page 63: ... two sided printing you can print a document in the form of a small book You can use any paper size that duplex printing supports The printer automatically reduces pages to fit within the booklet parameters It prints two pages per side and prints the pages in the order needed to accommodate a center fold You can specify the binding width to leave enough room in the center to bind or staple your bo...

Page 64: ... to the edges of paper and breaks the document up into multiple pages The pages can then be placed together edge to edge to create a large version of the print job Enable this feature is using your Printer Properties To print in poster mode 1 Select Poster from the Finishing Mode pulldown in the Setup Tab of your Printer Properties 2 Click Options The Poster window appears 3 Enter the desired para...

Page 65: ...in the background of all the first or all but the first pages The text can indicate items that are draft versions confidential or other important marking text Enable this feature is using your Printer Properties Standard Copy Draft and Confidential watermarks are provided You can view these by clicking on their name in the Watermark Pane of the Watermark Window You can edit their settings or the s...

Page 66: ...rinter Properties To modify image options 1 Select the Graphics tab within your Printer Properties 2 Enter the desired Brightness and Quality settings 3 Click OK BRIGHTNESS AND CONTRAST For PCL6 you can use the brightness and contrast sliders to adjust these settings for all items text graphics or photos QUALITY For all Print driver versions you can adjust quality settings These include resolution...

Page 67: ...nt way to enable this feature is by using your Printer Properties You may also enable this feature at the Operator Panel or by using the EWS To store a job 1 Select the Job Options tab within your Printer Properties 2 Click Stored Job 3 Enter the name of the job 4 Click OK SECURE PRINT You can assign a PIN number to a job The job will be sent to the printer but not printed until you enter the PIN ...

Page 68: ...ou are asked for the number of copies to print 7 Use Next to enter the number of copies 8 Press Select The job prints PROOF PRINT When the optional hard disk or compact flash has been installed Proof Printing automatically prints one copy of the job as it is stored You can select these jobs for printing by entering a PIN at the operator panel Proof Print is a feature that allows you to store the p...

Page 69: ...t is displayed 8 Press Select The proof document prints 9 Use the Next and Previous buttons to print of delete the saved document 10 Press Forward right key to print the document You are asked for the number of copies to print 11 Use Next to enter the number of copies 12 Press Select The job is printed or deleted as instructed TIME SPECIFIED PRINTING When the optional hard disk or compact flash ha...

Page 70: ...ancel a timed job 1 At the Operator Panel press the Menu button Print Jobs is displayed 2 Press the Forward right key You are requested to enter a pin number 3 Use the Next and Previous buttons to change a digit 4 Press Forward right key to enter the digit 5 Repeat steps 3 4 until all Digits are entered 6 Press Select 7 Use Next to until the document is displayed 8 Press Select 9 To delete the job...

Page 71: ...only allowed to set create overlay from within an application Overlay Function provides options to print overlays No Overlay mode does not create an overlay and an overlay will not be printed Create New Overlay will create an overlay when the print job is sent Each time you are prompted for the overlay name Another set of options available allows you to define when an overlay should be printed eit...

Page 72: ...ob Options tab 4 Select the overlay in the Overlay list box 5 Select One Overlay as the Overlay Function 6 Click OK to close the Overlay window and OK to close the printer properties 7 Click Print in the print dialog and the document will be printed with the overlay added to every page JOB ACCOUNTING Job accounting stores information about each print job received by the printer Configure this feat...

Page 73: ...B930n User s Guide 67 as a csv file by an administrator via the printer EWS and processed off line by the users accounting application ...

Page 74: ...the printer A file is selected by typing in the name of the file or browsing to locate the file After selection of a file click the Send button to send the file to the printer The types of files that are appropriate for sending with this feature are Print Data files this includes any file containing a Simple printable text b PJL PCL5 PCL6 PS Epson FX print data c PDF Version 1 3 and earlier Firmwa...

Page 75: ...NVIRONMENT NOTE When using Windows 95 98 Me use OKI LPR UNIX Filter are required to print PostScript data UNIX Filter is compatible with the OSs in Solaris HPUX and Linux Redhat SuSE Macintosh Supports Mac OS 10 02 or later CONNECTION NETWORK PORT LPD PORT 9100 ETHERTALK PROTOCOL TCP IP TCP IP APPLETALK OS Windows 95 X X Windows 98 X X Windows Me X X Windows NT 4 0 X Windows 2000 X X Windows XP X ...

Page 76: ...IP address Set the IP address manually from the Operator panel or EWS Important Depending on the network environment you may need to set the subnet mask and gateway address Please check with your network administrator if you have any questions concerning your network environment PRINTER SETUP USING THE EWS If the printer is connected to the network using TCP IP its settings can be configured using...

Page 77: ...through the browser including setting the administrator password PRINTING FROM A WINDOWS COMPUTER OVERVIEW This chapter provides guidelines on how to print over the network from various Microsoft Windows platforms There are numerous ways of printing from Windows and the exact set up will vary depending upon your environment There are also numerous versions of Windows which can be configured as eit...

Page 78: ...r Windows The following table lists the options 1 These functions are built into Windows and are displayed as options when using the Add Printer Wizard Although there are some differences in configuration options between the various Windows platforms the procedure for printing using TCP IP is the same 1 Ensure that the TCP IP protocol has been installed in Windows This can be confirmed by checking...

Page 79: ...t button select Settings and then click Control Panel 2 In the Control Panel double click on the Network icon 3 In the Network dialogue box click Configuration Panel 4 If the Client for Microsoft Networks is not listed click Add 5 In the Select Network Component Type dialogue box select Protocol then click Add 6 In the Select Network Protocol dialogue box select Microsoft from the list of manufact...

Page 80: ... IP Protocol and click OK 6 Click Close button in the Local Area Connection Properties dialogue box 7 Click Close in the Local Area Connection Status dialogue box WINDOWS XP AND VISTA 1 Click the Start button and select Control Panel 2 Select Network and Internet Connection and Network Connection 3 Double click Local Area Connection and click Properties in the Location Area Connection Status dialo...

Page 81: ...ll the Oki LPR utility as described in OKI LPR on page 81 of this manual and add the printer installed earlier WINDOWS NT 4 0 With Windows NT 4 0 you have two options for printing using TCP IP They are Oki LPR Microsoft LPR In order to use Microsoft LPR it must first be installed into your operating system NT 4 0 requires administrator privileges Oki LPR Please follow the procedure described in th...

Page 82: ...the Network icon 2 In the Network dialogue box click the Services tab 3 If Microsoft TCP IP Printing is not listed click Add 4 In the Select Network Service dialogue box select Microsoft TCP IP Printing and click OK 5 The Windows NT installation CD ROM may be required Follow the remaining dialogue box prompts WINDOWS 2000 Windows 2000 requires administrator privileges With Windows 2000 there are f...

Page 83: ...nstalling the TCP IP printer Port 9100 1 Select Start Settings Control Panel 2 Open the Printers folder 3 Double click Add Printer and then select Next 4 Select Local Printer clear the Automatically detect my printer check box and then click Next 5 Select Create a New Port and select Standard TCP IP Port 6 Select Next 7 The Welcome to the Add Standard TCP IP Printer Port Wizard will appear 8 Selec...

Page 84: ... Me in OKI LPR on page 81 Microsoft LPR To install this port the following needs to be carried out 1 Select Start Settings Control Panel Printers and Other Hardware 2 Select Printers and Faxes 3 Click Add Printer then select Next 4 Select Local printer attached to this computer clear the Automatically detect and install my Plug and Play printer check box and then click Next 5 Select Create a New P...

Page 85: ...and then click Next 4 Select Local printer attached to this computer clear the Automatically detect and install my Plug and Play printer check box and then click Next 5 Select Create a New Port and select Type Standard TCP IP Port 6 Click Next 7 Welcome to the Add Standard TCP IP Printer Port Wizard appears 8 Click Next and provide the following information Enter Printer name or IP address for exa...

Page 86: ... 3 Click Share this printer and enter a share name 4 Click Additional Drivers and select a substitute driver to install and then click OK 5 When installing a substitute driver an input screen is displayed for the printer driver file location Insert the attached CD ROM and specify the appropriate folder Settings of Windows 95 98 Me 1 Click Start and then select Settings followed by Printers The Pri...

Page 87: ...enu Installer doesn t start automatically click Start Run Browse Browse to your CD ROM and click Install Open OK 3 Select Network Software 4 Select Installation Config 5 Select Oki LPR 6 Follow the on screen instructions 7 Select Install Oki LPR 8 Follow the on screen instructions 9 Click Next when the Welcome screen is displayed 10 Verify Destination Folder and Spool Folder and click Next 11 Chec...

Page 88: ...d click Exit 2 Select Start Program Okidata OKI LPR Utility Uninstall OKI LPR Utility 3 Click Yes when the Confirm File Deletion dialogue is displayed Removal of the OKI LPR utility starts 4 When the removal is complete the Uninstall Complete screen is displayed Click Ok PRINTING FROM UNIX FOR PRINTING FROM UNIX This section explains the installation procedure for printing from a UNIX computer SYS...

Page 89: ...1179 Line Printer Daemon Protocol LPD TCP IP UNIX INTERFACE The printer LPD is available on the following interfaces Ethernet 100BaseTX Ethernet 10Base T The applicable frame types conform to Ethernet II SET UP PROCEDURE The setting procedure is as follows 1 Setting up the printer Set the IP address on the printer Operator Panel Use the printer Operator Panel or the EWS to set the LPD port to Enab...

Page 90: ...nistrator to perform the setup if you do not have the authority of a superuser Check the IP address set up for the printer in advance Be cautious as an incorrect IP address may cause severe errors Before performing any network setup such as the IP address to a host running under NIS Network Information Service consult the NIS administrator EXAMPLES OF SETTINGS FOR SOLARIS 2 X The examples below sh...

Page 91: ...s You can enter up to 14 characters If PS n or PLT nH is specified for the printer name as in the example of 3 however the printer does not operate normally with an output style different from the preset one Set a printer name corresponding to the print language mode and output style Refer to Manuals such as online manuals that came with various workstations PRINT LP The lp command is used for pri...

Page 92: ... those not processed by the workstation which sends the print instructions will not be effective In the spool mode up to 32 files can be printed by one lp command Files that come after the 32nd files will be ignored Sample To print a file named file1 to a printer set up as P001 enter the following command lp d P001 file1 To output three copies of file1 and file2 to P001 enter the following lp d P0...

Page 93: ...number of the print data to be deleted These numbers can be checked by issuing a lpstat command This option is invalid in the non spool mode Precautions Print data that consists of multiple files sent in one print instruction cannot be deleted file by file All the files will be deleted at one go This command will become invalid if it is executed without options having been specified or if there is...

Page 94: ...is available to Windows NT clients but not to Solaris clients Command Format lpstat Option Command Options The following command options are available If no option is specified all the print data related information will be displayed The sequence of the options does not affect the outcome To use more than one argument at the same time separate them by commas and enclose all the arguments with E g ...

Page 95: ... about the print data received by a printer set up as P001 enter the following command lpstat o P001 C OPTION LPR COMMAND This section explains the functions which can be specified and printing operations which will be affected by the C option The C option is available only when the SunOS directs the printer to enter the spool mode Important When the PostScript logical printer that was configured ...

Page 96: ...cified size is not loaded This option is for specifying a paper size only Paper is selected but the document size is not corrected according to the paper size If the print data specifies a paper tray the tray specification by the data becomes valid and that by the C option becomes invalid PARAMETER DESCRIPTION INTRAY1 intray1 Selects Tray 1 INTRAY2 intray2 Selects Tray 2 INTRAY3 intray3 Selects Tr...

Page 97: ...owing parameters can be specified Specifying 2 sided Printing The following parameters can be specified PARAMETER DESCRIPTION OUTUP outup Ejects prints to the rear tray option OUTDOWN outdown Ejects prints to the center tray PARAMETER DESCRIPTION PTS pts Selects Plain paper PT1 pt1 Selects Heavy weight paper 1 PT2 pt2 Selects Heavy weight paper 2 POH poh Selects Transparency PRC prc Selects Recycl...

Page 98: ...wing parameters can be specified NOTE If several parameters are specified in one lpr command data may not be printed correctly TUMBLE tumble 2 sided printing as follows SIMP simp 1 sided printing PARAMETER DESCRIPTION A4D a4d 2 sided printing on A4 paper and long side binding A4T a4t 2 sided printing on A4 paper and short side binding A5D a5d 2 sided printing on A5 paper and long side binding A5T ...

Page 99: ...lpr command data may not be printed For some print language the specification may be invalid The system default is used if no parameter is specified The color setting is not available on this printer PARAMETER DESCRIPTION COLLATE collate Sorts prints electronically PARAMETER DESCRIPTION CC cc Selects color for color mode and quality priority for print mode CB cb Selects color for color mode and sp...

Page 100: ...ceeds 64 characters the operation may not function correctly PRINTING FROM A MACINTOSH COMPUTER PRINTING FROM A MACINTOSH COMPUTER This section explains the installation procedure for printing from a Macintosh computer SYSTEM CONFIGURATION As the printer supports EtherTalk and LPD protocol you can print from Macintosh NOTE Printing using the LPD protocol is available only with the Mac OS X TARGET ...

Page 101: ...NG TCP IP This section explains the precautions and limitations of using this printer with TCP IP Setting Up the Printer Be very careful in setting up IP addresses which are controlled as an entire system Consult your network administrator before performing any setup on IP addresses Depending on the network environments some require subnet mask and gateway to be set up Consult your network adminis...

Page 102: ... not function correctly PRINTING FROM WINDOWS Take note of the following when printing from Windows In the spool mode if the print data is bigger than the remaining capacity of the hard disk or the memory at the point of receiving the data will not be received by the printer NOTE Some client computers may re send immediately when the print data has exceeded the receiving capacity When this occurs ...

Page 103: ... can be printed by issuing one command Furthermore the number of files is not limited In the non spool mode printing will commence once the data starts to be received by the printer Therefore if the printer has accepted a print request from a client workstation it will not receive another print request from another client workstation Options such as m option not processed by the workstation which ...

Page 104: ...mbers may be displayed when an inquiry command is issued In the non spool mode the client must be a Windows NT machine to use this option Others When the IP address or the computer name of a workstation is changed the printer may not process inquiries or deletions correctly Make sure the printer is free of all spooled data and switch off on the printer NOTE The function to stop eject print data sp...

Page 105: ...tter or A4 size paper The number of pages that can be actually printed varies according to the conditions of use CAUTION Be sure to switch off and unplug the machine before accessing the interior of the machine for cleaning maintenance or fault clearance Access to a live machine s interior can cause electric shock INSTALLING THE DRUM CARTRIDGE When installing the Drum Cartridge take note of the fo...

Page 106: ...B930n User s Guide 100 1 Open the printer front and side covers 2 Remove the Drum Cartridge from the packing 3 Remove the protective sheet from the Drum Cartridge ...

Page 107: ...User s Guide 101 4 Avoid contact with internal surfaces and limit exposure to light for no longer than 5 minutes 5 Fold the handle down and slide the Drum Cartridge into the printer Avoid contact with fingers ...

Page 108: ...B930n User s Guide 102 6 Seat the Drum Cartridge firmly into the printer 7 Remove and discard the protective strip 8 Close the printer covers ...

Page 109: ...place the Toner Cartridge upside down Toner is not harmful to the human body but if some toner has come into contact with your skin you can wash it off with cold water and soap If toner gets on your clothing you should try to immediately remove it with a vacuum cleaner which has a fine filter Avoid inhaling toner dust Although the toner is not harmful to the body wash it off immediately if your ha...

Page 110: ...B930n User s Guide 104 2 Remove the Toner Cartridge from its packing 3 Take the Toner Cartridge out of the box and shake it 8 to 10 times as shown in the diagram ...

Page 111: ...B930n User s Guide 105 4 Slide the Toner Cartridge into the printer and seat firmly in place 5 Close the printer covers ...

Page 112: ...rdware or software failures that may require service support are presented as fatal errors When the printer s Operator Panel displays a fatal error message a fatal error message replaces the status lines STATUS MESSAGE DESCRIPTION Online The printer is ready to receive print jobs Processing The printer is processing data Printing A print job is printing Warming up The printer is warming up Print j...

Page 113: ...um cartridge Blank Prints The entire page is blank with no visible print 1 If you just installed a new drum cartridge the yellow sealing tape may still be in place 2 Multiple sheets may have been fed from the paper tray at the same time 3 Printable data may not have been received from the computer 1 Remove the tape 2 Remove the paper from the paper tray and fan it Also ensure that the paper is cor...

Page 114: ... that appear across the paper 1 The drum cartridge may not be installed correctly 2 The drum cartridge may be defective or at the end of its life 3 The transfer roller may be defective 1 Remove and re install the drum cartridge 2 Replace the drum cartridge 3 Replace the transfer roller in the maintenance kit Vertical Line Deletions There are areas of print deletions that form narrow lines 1 The pa...

Page 115: ...ve or at the end of its life 3 The fuser may be defective 4 The transfer roller may be defective 1 Print several blank sheets of paper to remove the toner accumulations 2 Replace the drum cartridge 3 Replace the fuser in the maintenance kit 4 Replace the transfer roller in the maintenance kit Dark Spots or Marks There are dark spots or marks that appear in a random pattern on the page 1 The paper ...

Page 116: ...environment with the temperature between 5 and 32 C 41 and 89 F and the relative humidity between 15 and 85 Move the printer to a suitable area away from air conditioning vents open loading docks etc 4 Replace the fuser in the maintenance kit Wrinkled Prints The pages are wrinkled creased or torn 1 The paper is not loaded correctly in the appropriate tray 2 The paper may be in poor condition 3 The...

Page 117: ...tive 1 Replace the paper 2 Replace the paper 3 Replace the drum cartridge Random or Spot Deletions Areas of the print are extremely light or missing 1 The paper may be in poor condition 2 The paper may be damp 3 The drum cartridge may be defective or at the end of its life 1 Replace the paper 2 Replace the paper 3 Replace the drum cartridge SYMPTOM CAUSES SOLUTIONS ...

Page 118: ... is interrupted frequently Printer may have malfunctioned Switch off the power to the printer remove the plug from the power outlet and contact Technical Support Is the power cord disconnected or not securely connected Switch off the power and connect the cord to the power outlet and printer again Then switch on the power STATUS ITEMS TO CHECK ACTION Print instruction was sent but processing did n...

Page 119: ...Load the correct type of envelopes Are the envelopes correctly loaded in the paper tray Load the envelopes correctly in the paper tray STATUS ITEMS TO CHECK ACTION Paper cannot be fed Paper jams occur Multiple sheets of paper are fed Paper is fed at an angle Is the paper correctly loaded Load the paper correctly For transparencies postcards or envelopes fan them well first to allow air to enter be...

Page 120: ...MS TO CHECK ACTION Strange noise occurs Is the printer placed on a flat location Shift the printer to a stable surface Is the top cover open Close the top cover tight Is the paper tray pushed in Push the paper tray completely into the printer Are there foreign objects inside the printer Switch off the power and remove any foreign objects inside the printer If the object cannot be removed unless th...

Page 121: ...off after the print instruction has been sent from the computer Or the print instruction is sent to the printer which is switched off Status Display Unable to print Network Error Verification Check whether or not the printer is switched on Action Switch on the printer Print instructions from multiple computers are sent to the printer at the same time Status Display Unable to print Network Error Ve...

Page 122: ...device reduce the number of files which can be sent at a time An irrecoverable error has occurred during printing Check the error message on the printer Operator Panel Switch off the printer then switch it on again The data format of the print data to be processed by the printer and that sent by the computer are different Disable the output function of Ctrl D CAUSE VERIFICATION ACTION The specifie...

Page 123: ...shoot Re enter the correct printer entry The printer is in the offline status Check whether Off line is displayed on the printer Operator Panel Press the ON LINE button If LPD spool is set to On the print data sent by the user in a single print instruction has exceeded the remaining storage capacity of the destination device Check the remaining storage capacity of the destination device 1 If singl...

Page 124: ...tation Print data from the client is of a binary format Specify PSBIN on the client side for the printer name on the remote host to print a binary file in the PostScript language The printer has run out of paper Check the message on the printer Operator Panel Load paper into the paper tray CAUSE VERIFICATION ACTION The indicated print language and the print language used in the print data are diff...

Page 125: ...nt Verification 1 Check the print language set up for the printer and that for the printer driver for Macintosh Action 1 Ensure that PostScript and Adobe PS are set up as the print language for the printer and printer driver respectively If the print language of the printer is the dump mode the print data sent from Macintosh will be output in hexadecimal notations Cause 2 The printer driver which ...

Page 126: ...t connected though it is selected correctly and is not processing another job check the following causes Cause 2 The EtherTalk port of the printer is set to Disable Or the Start Stop setting for EtherTalk has been set to Off by the PostScript command Or the printer is in the offline status Verification 2 Check that the port used is set to Enable and that the Start Stop setting is set to Start Chec...

Page 127: ...hat of the printer driver are different set the same language for them If the problem remains check the following causes Cause 3 After the Macintosh was connected to the printer the power to the printer was shut off Or paper jam has occurred in the printer Or the network is faulty Verification 3 Check that the printer is switched on Select the printer again from Macintosh and reprint Action 3 If t...

Page 128: ...ror Call Service Fuser Error 5 1 Toner Error Call Service Dispense Motor Error 5 9 CRU Fan Call Service CRU Fan Error 6 3 through 6 5 NVRAM Error Call Service Memory Error 6 6 MCU Error Call Service Memory Error 6 7 PPM Data Call Service Memory Error 1 1 through 1 3 Paper Jam Clear Area A Registration Area Jam 3 1 through 3 6 Paper Jam Clear Area A Fuser Area Jam 4 1 Paper Jam Clear Area A Exit Ar...

Page 129: ...3 Paper Tray Area Misfeed Jam 2 3 Feed Error Clear Area A Paper Tray Area Misfeed Jam 3 0 Feed Error Area B Tray 3 Paper Tray Area Misfeed Jam 3 1 Feed Error Area B Tray 4 Paper Tray Area Misfeed Jam 3 2 Feed Error Clear Area B Paper Tray Area Misfeed Jam 3 3 Feed Error Clear Area B Paper Tray Area Misfeed Jam 4 0 Feed Error Area C Tray 5 Paper Tray Area Misfeed Jam 4 1 Feed Error Clear Area B C P...

Page 130: ...ea Misfeed Jam 8 5 Feed Error Area C HCF Paper Tray Area Misfeed Jam 8 6 Feed Error Clear Duplexer Paper Tray Area Misfeed Jam 9 3 Feed Error Clear Area A Paper Tray Area Misfeed Jam 4 12 through 4 26 Finish Jam Clear Area F Finisher Jam H X port Ent sensor 4 32 through 4 43 Finish Jam Clear Area G Finisher Jam X port Ent sensor 4 46 Finish Jam Clear Area G Finisher Jam Buffer Path sensor 4 47 Fin...

Page 131: ...e Door E L H HIGH Cover Open 5 1 Cover Open Close Front Door FRONT Cover Open 7 3 Duplex Open Close Duplexer DM COVER Open 5 2 Cover Open Close Door B L H LOW Cover Open 6 1 Cover Ope Close Door C TM Cover Open 5 1 Cover Open Close Door A L H Cover Open 1 6 Tray Error Check HCF HCF Faulty 1 5 Tray Error Check Tray 5 Tray 5 Faulty 1 4 Tray Error Check Tray 4 Tray 4 Faulty 1 3 Tray Error Check Tray ...

Page 132: ...Check Finisher Finisher Communication Failure 3 7 EXIT Error Check EXIT EXIT Module Communication Failure 2 7 Duplex Fail Call Service DM Communication Failure Paper Overlap Big size onto small size exceeds regulation number F D Tray Full Remove Paper Face Down Tray is in Paper Full state Staple Cart Check Stapler Staple Pin Misfeed Staple Suply Low Add Staples Staple Pin Warning Stacker Full Remo...

Page 133: ... Mechanical Failure 5 91 5 96 FIN Error Call Service Mechanical failure in Stapling Part 7 5 Cover Open Close Door J HCF Tansport Interlock Switch Open 6 2 Cover Open Close Door F Finisher H X port Cover Open 7 1 Cover Open Close Door G Finisher FRONT Cover Open 7 2 Cover Open Fin Eject Cover Finisher Eject Cover Open 7 4 TM Error Call Service TM Non Volatile Memory Device ERROR 7 3 TM Error Call ...

Page 134: ...e Drum DRUM NV Read Write Error 3 1 Drum Missing Replace Drum DRUM cartridge not installed 7 1 Drum Comm Replace Drum DRUM Communication failure 6 1 Drum EOL Replace Drum DRUM cartridge end of life 7 3 Drum ID Replace Drum DRUM ID Mismatch 4 1 Drum Error Replace Drum ATC sensor defects Drum EOL nearby DRUM warning 8 2 EP Cartridge Replace EP Cart Toner Cartridge CRUM NV Read Write Error 8 3 EP Car...

Page 135: ...fting warning is only shown for Tray6 HCF HCF Undocked HCF Docking SW open Size Error Tray1 Size Error Tray2 Size Error Tray3 Size Error Tray4 Size Error Tray5 Size Error Tray6 Tray 2 Missing Tray 3 Missing Tray 4 Missing Tray 5 Missing HCF Missing 5 4 FIN Error Call Service FINISHER Non Volatile Memory Device ERROR 5 8 FIN Error Call Service FINISHER MODEL ERROR 6 4 HCF Error Call Service HCF Non...

Page 136: ...ean the exterior of the printer about once a month Wipe the surface with a damp well wrung soft cloth Then wipe with another dry soft cloth For stubborn stains moisten a soft cloth with a small amount of neutral detergent and gently wipe the stain off NOTE Do not spray the detergent directly on the printer The liquid detergent may enter the printer through a gap and cause problems Never use cleani...

Page 137: ... the power cord and interface cables See Rear View on page 9 for connector diagrams 3 Remove the paper from the paper trays and store it in a location free of humidity and dust NOTE for details on storing the paper MOVING THE PRINTER Carry out the following procedure when moving the printer CAUTION When lifting the machine get a firm footing and bend your knees to avoid possible injuries to your b...

Page 138: ...the optional paper trays have been installed uninstall them before moving the printer 1 Press the power switch to the position to turn the power off 2 Remove all connection cords such as the power cord and interface cables WARNING Never touch a power cord with wet hands Danger of electric shock exists When unplugging the machine grasp the plug instead of the cord Forcibly pulling on a cord can dam...

Page 139: ...B930n User s Guide 109 3 Remove any paper in the MPF Tray 1 4 Pull out the remaining paper trays and remove any paper Keep the paper wrapped and away from humidity and dirt ...

Page 140: ...Do not touch any parts inside the printer 6 Hold the Drum Cartridge by the grip to pull it out slowly NOTE It is necessary to remove the Toner Cartridge If you move the printer with the Toner Cartridge installed the toner may spill in the interior of the printer ...

Page 141: ... it out slowly NOTE Do not shake the Toner Cartridge after it has been removed from the printer The toner will spill After removing the Toner Cartridge put it into its original aluminum bag or wrap it with a thick cloth 8 Close the front cover and side covers securely ...

Page 142: ...ser unit take note of the following CAUTION Never touch a labelled area found on or near the heat roller You can get burned If a sheet of paper is wrapped around the heat roller do not try to remove it by yourself to avoid injuries or burns Switch off the machine immediately and contact your service provider Be sure to switch off and unplug the machine before accessing the interior of the machine ...

Page 143: ...s securing the Fuser to the frame 4 Pull the Fuser toward you by holding the two handles 5 Unpack the new Fuser from its container 6 Carefully insert the Fuser by holding the two handles 7 Secure the Fuser by tightening the two knobs 8 Close the door 9 Switch the printer power on ...

Page 144: ...ransfer roll cartridge ready When handling the transfer roll cartridge take note of the following points WARNING Never throw a transfer roll cartridge into an open flame It can cause an explosion and you can get burned Do not remove and re insert the transfer roll cartridge in use When the message to replace the transfer roll cartridge appears replace the transfer roll cartridge Otherwise the prin...

Page 145: ... Carefully insert the new Transfer Roller into its mounting and reseat the hooks 6 Close the door 7 Turn the printer power on 8 Run sample prints to verify correct operation MAINTENANCE KIT A Maintenance kit is required every 300 000 pages It consists of Fuser Unit Transfer Roller Paper Feed Rollers Contact your service department to install the kit when the panel requests it ...

Page 146: ...ound on or near the heat roller You can get burnt If a sheet of paper is wrapped around the heat roller do not try to remove it by yourself to avoid injuries or burns Switch off the machine immediately and contact your service provider CAUTION Use caution some components inside doors may be hot NOTE Paper jams could be due to the printer installation environment and type of paper used JAM AREA LOC...

Page 147: ...30n User s Guide 141 1 Open Door A 2 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed ...

Page 148: ...B930n User s Guide 142 3 Close Door A JAM AT B Follow these steps to clear the jam 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer ...

Page 149: ...B930n User s Guide 143 2 Open Door B 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed ...

Page 150: ...B930n User s Guide 144 4 Close Door B 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer JAM AT C Follow these steps to clear the jam ...

Page 151: ...B930n User s Guide 145 1 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder away from the printer 2 Open Door C ...

Page 152: ...B930n User s Guide 146 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 4 Close Door C ...

Page 153: ...B930n User s Guide 147 5 If the printer has the 2000 Sheet Feeder Tray 6 slide the feeder firmly against the printer JAM AT D Follow these steps to clear the jam 1 Open Door D ...

Page 154: ...B930n User s Guide 148 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 3 Close Door D JAM AT E Follow these steps to clear the jam ...

Page 155: ...B930n User s Guide 149 1 Open Door A 2 Open Door E ...

Page 156: ...B930n User s Guide 150 3 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 4 Close Door E ...

Page 157: ...B930n User s Guide 151 5 Close Door A JAM AT F Follow these steps to clear the jam 1 Open Door F ...

Page 158: ...B930n User s Guide 152 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 3 Close Door F JAM AT G Follow these steps to clear the jam ...

Page 159: ...or G 3 Depending on the instructions shown on the Operator Panel open handle 2a handle 2b or handle 3 as shown on the instruction labels NOTE If the stapler is in the way slide the stapler toward you then to the right 4 If you opened handle 2a or handle 2b rotate knob 2c counter clockwise as needed ...

Page 160: ... s Guide 154 5 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 6 Close the handles opened in Step 3 7 Close Door G JAM AT H Follow these steps to clear the jam 1 Lift Door H ...

Page 161: ... 2 Pull the jammed paper out of the printer Confirm that all paper fragments are removed 3 Close Door H JAM AT THE STACKER UPPER TRAY Follow these steps to clear the jam 1 Pull the jammed paper out of the stacker upper tray ...

Page 162: ...B930n User s Guide 156 2 Open Door G 3 Close Door G ...

Page 163: ... that the width guides are pressed against the paper 2 If the paper size and type shown on the Operator Panel match the size and type of the paper in the tray press the OK button 3 If the paper size shown on the Operator Panel does not match the size of the paper in the tray change it to match 4 Open Door A ...

Page 164: ...aper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 6 Close Door A PAPER JAMS IN TRAYS 1 4 Follow these steps to clear the paper jam in Trays 1 4 ...

Page 165: ...9 1 Pull out the tray specified on the Operator Panel 2 Verify that the length and width guides are pressed against the paper 3 Push the tray completely into the printer 4 Specify the size of the paper in the Operator Panel ...

Page 166: ...30n User s Guide 160 5 Open Door A 6 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed ...

Page 167: ...B930n User s Guide 161 7 Close Door A PAPER JAM IN TRAY 6 Follow these steps to clear the paper jam in Tray 6 1 Pull out Tray 6 2 Verify that the length and width guides are set correctly ...

Page 168: ...s Guide 162 NOTE The default setting is for 8 5 x 11 in paper You must change the guides for A4 paper 3 Push the tray completely into the printer 4 Specify the size of the paper in the Operator Panel 5 Open Door A ...

Page 169: ...0n User s Guide 163 6 Pull the jammed paper out of the printer If necessary press the green handle to move the paper to make it easier to remove Confirm that all paper fragments are removed 7 Close Door A ...

Page 170: ...fore carrying out the operations If not you might get an electric shock CHECK THE CONTENTS OF THE DUPLEX OPTION Unpack the carton and confirm that the part numbers of the Duplex Transport and all components are correct Ensure that all components are undamaged INSTALLING THE DUPLEX MODULE You can install an optional duplex module to this printer ...

Page 171: ...B930n User s Guide 165 1 Unpack the Option Duplex remove cushioning materials and confirm that all attachments are available 2 Open Printer door A ...

Page 172: ...B930n User s Guide 166 3 Remove cover and save for possible reuse 4 Slide the Exit 2 Module into position ...

Page 173: ...B930n User s Guide 167 5 Close printer door A 6 Place the Duplex Unit in position while inserting the 2 hooks on the bottom of the unit into the shown locations in the receptors of the printer ...

Page 174: ...B930n User s Guide 168 7 Lift the Duplex Unit until the upper hooks are latched in the printer 8 Open the Duplex Unit cover by lifting latch D ...

Page 175: ...B930n User s Guide 169 9 Twist the 2 locking screws clockwise to secure the Duplex Unit to the printer 10 Close the Duplex Unit cover ...

Page 176: ...ct the Duplex Unit interface cable 2 and replace the printer access cover 3 12 Connect the power cord 13 Turn on the power switch of the laser printer 14 Try some test duplex printings to confirm that there is no problem 1000 SHEET FEEDER OR TANDEM TRAY MODULE 2 1 3 ...

Page 177: ...from the printer 3 Unpack the Paper Feeder and remove cushioning materials 4 Place the Paper Feeder in an installation location 5 Fit the holes on the bottom of the laser printer with the four positioning bosses of the Paper Feeder and place the laser printer on the Paper Feeder ...

Page 178: ...B930n User s Guide 172 6 Remove the packing tape from the Paper Feeder 7 Slide out the 2 drawers ...

Page 179: ...B930n User s Guide 173 8 Remove all packing materials from both drawers 9 Slide both drawers back into the Paper Feeder 10 Remove printer drawer 3 ...

Page 180: ...B930n User s Guide 174 11 Insert the 2 locking screws turning clockwise to secure the printer to the Feeder 12 Replace drawer 3 back in the printer ...

Page 181: ...ect the 1000 Sheet Feeder Interface Connector 2 and replace the printer Interface Panel Cover 3 14 Connect the power cord 15 Turn on the power switch of the laser printer 2000 SHEET HIGH CAPACITY FEEDER 1 Switch OFF the printer power 2 Remove the power cord from the printer ...

Page 182: ...B930n User s Guide 176 3 Unpack the Paper Feeder and remove cushioning materials 4 Slide the drawer out of the Paper Feeder ...

Page 183: ...B930n User s Guide 177 5 Remove the packing material from the feeder drawer 6 Slide the drawer back into the feeder 7 Install the mounting bracket ...

Page 184: ... the 2000 Sheet Feeder to the mounting plate guiding it on the locating pin until it latches 9 Remove the shipping hardware and discard 10 Adjust the feet on the feeder assembly to set the feeder position parallel to the printer 1 2 ...

Page 185: ...B930n User s Guide 179 11 Connect the feeder power cord into the printer accessory outlet 12 Slide the drawer out of the feeder 13 Remove the shipping screws ...

Page 186: ... Connect the power cord 17 Turn on the power switch of the laser printer 3500 SHEET FINISHER The finisher provides a main 3000 sheet lower stacker and a top 500 sheet stacker It also provides a stapler for up to 50 sheets of standard paper and a hole punch In Europe the punch has a 2 hole ...

Page 187: ...81 and a 4 hole capability while in the Americas the punch is a 3 hole punch 1 Switch OFF the printer power 2 Remove the power cord from the printer 3 Unpack the Horizontal Transport and position on top of the printer 1 2 ...

Page 188: ...f must be moved to the Exit 2 module The guides are a two pieces of rubber and plastic that assist in stacking to the top of the printer When installing the Horizontal Transport this guide needs to be moved from the body of the printer up to the Exit 2 module included with the duplex 6 Place the mounting bracket in position ...

Page 189: ...B930n User s Guide 183 7 Insert the 2 mounting screws to secure the bracket 8 Remove all the packing materials from the Finisher ...

Page 190: ...B930n User s Guide 184 9 Slide the Finisher into position engaging the latching hardware 10 Insert the Stacker Lower catch tray ...

Page 191: ...B930n User s Guide 185 11 Remove the access cover and plug in the Finisher interface cable 12 Remove the printer interface cover 13 Connect the interface connector and replace the cover 1 2 ...

Page 192: ...B930n User s Guide 186 14 Connect Finisher power cord to the printer accessory power connection 15 Level the Finisher making it parallel to the printer ...

Page 193: ...B930n User s Guide 187 16 Open the Finisher door 17 Remove the internal tags and shipping brackets ...

Page 194: ...B930n User s Guide 188 18 Move the catch to the right 19 Insert the staple module ...

Page 195: ...B930n User s Guide 189 20 Unpack the paper punch waste container 21 Insert the punch waste Dust container ...

Page 196: ... the Finisher door HARD DISK OPTION 1 Carefully review the safety precautions in the front of this guide before starting this installation procedure 2 Ensure that the printer power switch is set to the OFF O position 3 Disconnect the power cord from the printer ...

Page 197: ... printer 5 Turn thumbscrews on controller assembly counter clockwise until loose and gently pull cover towards you to remove from printer 6 Carefully insert the Hard Drive into the socket being careful not to damage the fragile pins ADD NEW GRAPHIC ...

Page 198: ...vers in reverse order 9 Connect the power cord to the wall outlet Turn the printer power switch to the ON I position INSTALLING THE MEMORY OPTION AND COMPACT FLASH 1 Ensure that the printer power switch is set to the OFF O position 2 Disconnect the power cord from the printer 3 Remove side cover from printer ADD NEW GRAPHIC ...

Page 199: ...y module which is compatible with your printer into the slot as shown below When properly seated gently push down on the module until the side braces close onto the ends of the RAM module The Compact Flash is inserted in a similar manner 6 Reinstall the side covers in reverse order 7 Connect the power cord to the wall outlet 8 Turn the printer power switch to the ON I position ...

Page 200: ... Print PS Fonts Execute Prints the PS font list Print FX Fonts Execute Prints the FX font list Print Demo Execute Prints the demo page Print Jobs Menu Password 0 Prints jobs stored on printer Used for Secure Print Stored Job Proof Print and Timed Job Print Menu Print Method Copies 1 Set the number of copies printed Duplex Off Enable duplex printing Duplex Binding Long Edge Choose the bind edge dur...

Page 201: ...o switch of paper tray Separator Page Off Select the paper source tray for the separator page Print Quality Resolution 600 dpi Select print resolution Print Density 4 Set the print density Toner Saver Mode Off Use less toner 10 pt characters print legibly but 8 pt characters do not Output Tray Face Down Tray Output paper tray Output Linking Hole Punch Staple Mode White Page Skip Disable Enable ski...

Page 202: ...nth Day Current Day Day Year Current Year Year Hour Current Hour Hour Minute Current Minute Minute Second Current Second Second GMT Offset Hours 0 GMT Offset GMT Offset Mins 0 GMT Offset Daylight Saving Current Month Month Media Menu Tray 1 Paper Size Letter Set the media size Tray 2 Paper Size Letter Set the media size Tray 3 Paper Size use custom Set the media size Tray 4 Paper Size use custom S...

Page 203: ...ze Letter Set the media size Tray 6 Media Type Plain Set the media type Unit of Measure Inches US Millimeters Otherwise Select unit of measure used for Custom Paper Sizes Tray 1 X Dimension 8 5 in 216 mm Set the paper width Tray 1 Y Dimension 11 00 in 279mm Set the paper length Tray 2 X Dimension 8 5 in 216 mm Set the paper width Tray 2 Y Dimension 11 00 in 279mm Set the paper length Tray 3 X Dime...

Page 204: ...int PS Error off Prints a page with postscript errors Sleep Mode Time 60 Amount of minutes before entering sleep mode PCL Emulation Font Source Internal Compact Flash User Flash Disk Drive Internal Font Number 50 Default font number Symbol Set Available Symbol sets 10U PC 8 CP437 Font Pitch 10 Default font pitch CR Function CR CR LF CR LF Function LF Printer action on line feed A4 Print Width 78 C...

Page 205: ...h Set length of paper TOF Position 0 inch Downward shift of image Left Margin 0 inch Right shift of image Fit To Letter Disable Enable fit of image to paper size Text Height Same Selects text height to remain uniform or to differ Parallel Menu Parallel Enable Enable port BI Direction Enable Enable bi direction communication PS Protocol ASCII PS Protocol Serial Menu Serial Enable Disable Enable Com...

Page 206: ...gh Serial Signal Robust XON Off Serial Signal Data Setting Serial PS Protocol ASCII PS Protocol USB Menu USB Enable Enable port USB PS Protocol ASCII PS Protocol Job Accounting Job Accounting Yes No No Print Job Accounting Info Execute Execute Reset Job Accounting Info Spooling Start Spooling Enable spooling to Flash or Hard drive Enable spooling to Flash or Hard drive Stop Spooling Disable spooli...

Page 207: ... Name System Location Printer Asset Number TCP IP Enable Enable port Netware EtherTalk Enable Enable port HUB Link Setting Auto Negotiate Hub link setting TCP IP Enable Enable port IP Address Specified Set by user or DHCP Subnet Mask Specified Set by user or DHCP Gateway Address Specified Set by user or DHCP Host Name Set IP Auto Manually Automatic Enable DHCP Bonjour Rondezvous mDNS mDNS Host Nam...

Page 208: ...nterval NPRINTER Mode Settings Print Server SAP Name Remote Printer Number EtherTalk Enable EtherTalk Zone Name EtherTalk Printer Name Email SMTP Send SMTP Server Name Printer Email Address Alert Settings Options SNMP Enable Enable SNMP server Select Version Disable SNMP Read Community SNMP Write community MENU PARAMETER DEFAULT DESCRIPTION ...

Page 209: ...te Print media info and directory Format Overwrite delete data with random data Format User Flash Execute Format media Disk Menu Directories Delete Selected File Delete file Print Selected File Print file Copies Execute Print media info and directory Disk Summary Execute Print media info and directory Format Disk Execute Format media Data Security Off Overwrite delete data with random data FLASH M...

Page 210: ...ff Overwrite delete data with random data Security Protocol On Off WEB Enable HTTP Port Number SNMP Enable IP Filtering IP Address Range Admin IP Address Storage Devices User Flash Hard Drive Compact Flash Panel Lockout Panel Enable Disable Password Configuration New Password Maintenance Reset Restore Execute Reset menu to default Reset Printer Execute Reset menu to default Reset Network Card Exec...

Page 211: ...of toner remaining Tray 1 Level Current level Paper supply level Tray 2 Level Current level Paper supply level Tray 3 Level Current level Paper supply level Tray 4 Level Current level Paper supply level Tray 5 Level Current level Paper supply level Tray 6 Level Current level Paper supply level Links Support Links Tray 4 Level Driver Download Technical Support Order Consumables Register Printer Dow...

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