Fixing problems
119
Step by Step
Fixing problems
Caring for your telephone
• Never allow the telephone to come into contact with coloring,
oily or aggressive agents.
• Always use a damp or antistatic cloth to clean the telephone.
Never use a dry cloth.
• If the telephone is very dirty, clean it with a diluted neutral cleaner
containing surfactants, such as a dish detergent. Afterwards re-
move all traces of the cleaner with a damp cloth (using water only).
• Never use cleaners containing alcohol, cleaners that corrode
plastic, or abrasive powders.
Troubleshooting
Pressed key does not respond:
Check if the key is stuck.
Telephone does not ring:
Check whether the "Do not disturb" function is activated on your tele-
phone ("Do not disturb" appears on the screen
Page 19). If so, de-
activate it
You cannot dial an external number:
Check whether you telephone is locked ("not authorized" appears on
the screen“). If the phone is locked, enter your PIN to unlock
To correct any other problems:
First contact the relevant service personnel. If the service personnel
are unable to correct the problem, contact Customer Service.
