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Unit doesn’t power up •
Check the connection of the power cord from the machine to the wall outlet.
•
Plug a lamp or radio into the outlet to see if the wall outlet has power. If a light
switch controls the outlet, turn it on.
•
Check to see that the light on the power supply lights up. If you have verified power
from the outlet, you may have a faulty power supply. Contact your local dealer for
service.
Console displays an
“Err” code
•
An error code indicates a potentially faulty or improperly installed component in your
elliptical cross trainer. Contact your local dealer for service.
Don’t feel a resistance
change
•
Increase resistance level to 20 and pedal for 30 seconds. If you feel a difference in
the resistance, then the brake is working properly.
•
Are the cables connected correctly? Unplug and re-plug in the console (you must
remove the console from the console mast to do this). When re-connecting the
cables, make sure you feel the connector snap into place or hear a click that indicates
a proper connection.
•
If the issue persists, contact your local dealer for service.
“NO HR” is displayed
when doing heart rate
controlled programs
Heart rate controlled programs require that you wear a wireless chest strap or grasp the
digital contact heart rate sensors (Q37ce). First, verify that the wireless chest strap is
working properly:
•
Make sure the electrodes of the chest strap are against your bare skin. The electrodes
are the ribbed portion on the back of the chest strap.
•
For better contact, use water to moisten the electrodes on the side of the wireless
chest strap that sits against your skin.
•
Make sure the Octane Fitness logo is facing away from your body and is right side
up.
•
Make sure you have placed the chest strap at the bottom of your pectoral muscles.
Some adjustment to the strap maybe necessary for the strap to get an accurate
reading.
•
Make sure the strap is snug against your body, but not tight enough to restrict
breathing.
•
Have someone else try the strap standing next to the machine to see if it works on
him/her.
•
There may be interference with another electrical product (lights, TV, personal stereo,
wireless network, MP3 players, phones, etc...). Turn off any other electrical product
and check to see if the problem is resolved.
•
The battery in the transmitter (chest strap) may be faulty or worn out; replace the
battery and retest.
•
If “NO HR” is still displayed on the console, contact your local dealer for service.
trOuBlesHOOtinG/FaQs
electronic issues
