Ochsner OTE 3 Operating Instructions Manual Download Page 46

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BA_OTE 3+4_Endkunde_EN_V03_20170726.docx

Page 46 of 52

Code

Malfunc-

tion store

code

Error description

Possible cause/ remedy

Er 91: Flow rate in heat use

system

Water pressure too low, circulation

pump defect, valve closed/air in sys-

tem, check hydraulics

Er 90: Overheating

Check the refrigerant circuit (OCHSNER)

Er 98: Electrical heating

rod is only heat generator!

Check the heat pump operation selec-

tion (see Section8)

104 104

Er104: Buzzer malfunction

heat pump

OCHSNER customer service

108 108

Er108: Communication

malfunction outside unit

Only for Air Basic - check wiring

109 109

Er109: Compressor over-

heating

Only for Air Basic - automatic acknowl-

edgement

100 100

Er 200: Condensation tem-

perature too low

Check the refrigerant circuit (OCHSNER)

102 102

Er 202: Evaporation tem-

perature too low

Check the refrigerant circuit (OCHSNER)

103 103

Er 203: Evaporation tem-

perature too high

Check the refrigerant circuit (OCHSNER)

240 240

Er 240: OTE does not rec-

ognise Modbus circuit

board

OCHSNER customer service

241 241

Er 241: Modbus communi-

cation error

Only for Air Eagle - loss of voltage?

Check the wiring of the ModBus con-

nection from inside to outside unit

Otherwise, OCHSNER customer service

242 242

Er 242: Communication

malfunction CAN Bus

Only for Air Eagle - check the CAN Bus

and ModBus wiring (possible conse-

quential failure of Er241)

Otherwise, OCHSNER customer service

Summary of Contents for OTE 3

Page 1: ...BA_OTE 3 4_Endkunde_EN_V03_20170726 docx Page 1 of 52 Operating Instructions Heat Pump Control OTE 3 OTE 4 Heat Pump Control Heating Cooling Hot Water Heating mode OCHSNER OTE MENU Sa 05 08 2017 08 10 ...

Page 2: ...1 Operation selection 21 6 2 Temperature image 22 6 3 Operational data 22 6 4 Relay test 22 6 5 Set hot water temperature 23 7 Time program 24 7 1 Settings procedure 24 7 2 Time program for heating 25 7 3 Time program for hot water 26 8 Heat pump 27 8 1 Temperature image 28 8 2 Operational data 28 8 3 Relay test 29 8 4 De icing start manual 30 9 Auxiliary heater 31 9 1 Temperature image 32 9 2 Ope...

Page 3: ...ean additional information for the user 1 1 Proper use The control has been designed so that it can be deployed in many different sys tems It is thus possible that not all the functions described here are used in your system and accessories such as sensors room remote controller etc are not in cluded in the scope of delivery The control may only be used for the following purposes Energy processing...

Page 4: ...ersons or by means of electrically con ductive materials is prohibited as the terminal strips could be live danger of contact with live circuit The commissioning as well as the servicing of the appliances may only be carried out by per sonnel which are authorised by OCHSNER The installation of the applianc es and their electrical wiring may only be carried out by a specialist according to local re...

Page 5: ...heater or release contact for external heat generators All types of heat pumps can be controlled HEATING COOLING Brine Water heat pumps Water Water heat pumps Direct extraction Water heat pumps Air Water heat pumps with integrat ed de icing All settings required in the system can be made via the Master Control Panel Mas ter Control Panel can either be the basic appliance or the room terminal with ...

Page 6: ...reakers must be so reachable as to en sure a switching off at any time 4 1 Main display Current temperatures and operational conditions are shown in the main display Fig 5 Control unit MB64xx Control using the control unit MB64xx in the heat pump s inside unit is described as fol lows Separate operating instructions are available for the room control units and the room terminal Heating mode OCHSNE...

Page 7: ...id inadvertent incorrect parameter settings The customer service and system partner levels are password protected Incorrect changes to settings in password protected levels can lead to damage to the system OCHSNER accepts no liability for this ONLY change settings on the lev el you are permitted Fig 7 Control unit MB64xx HEATING CIRCUIT 2 HOT WATER HEAT PUMP ESC ENTER Main menu HEATING CIRCUIT 1 M...

Page 8: ...e Any change in the room temperature set value will automatically shift the heating curve and change the heating limit the same holds for cooling mode Any change in the room tempera ture set value will also change the energy consumption of your heat pump system 5 2 Influence of room temperature The set heating circuit flow temperature is always controlled according to the set heat ing cooling curv...

Page 9: ... flow value 07 009 Heating curve not active Settings procedure 1 Press the adjustment button in the main display the main menu appears 2 Select the Heating Circuit by turning the ad justment knob and confirm by pressing the knob 3 In heating circuit temperature image select the sub menu by pressing the adjustment knob 4 Confirm the operation mode by pressing the adjustment knob 5 Confirm the opera...

Page 10: ...ation 15 party mode cooling 16 drying heating phase floor screed heating programme active 17 drying steady phase floor screed heating programme active 18 drying cooling phase floor screed heating programme active 19 drying final phase floor screed heating programme still active 22 cooling mode extern cooling to external set value input 23 heating mode extern heating to external set value input 00 ...

Page 11: ...ect the menu by pressing the adjustment knob 5 Select operational data or relay test in the heating circuit menu by turning the ad justment knob and confirm by pressing call up data and return to main menu by repeated pressing of the ESC knob 5 6 Relay test The output status can be seen in the relay test Output status Description 01 020 Heating circuit pump 0 Heating circuit pump OFF 1 Heating cir...

Page 12: ...low temperature at standard outside temperature is set here Fig 8 Heating curve with setting parameters If required when the room temperature is too low or too high the user can make small adjustments to the heating curve by means of the following table The basic settings for the heating curve are to be carried out by a specialist engineer As changes to settings due to the inertia of the heating s...

Page 13: ...urve when the base point temperature 03 001 is set higher b Basic heating curve set by the heating engineer during commissioning c Modified heating curve when the base point temperature 03 013 is set lower 35 5 10 15 20 25 30 40 45 50 55 60 65 70 20 15 10 5 0 5 10 15 20 Outside temperature C Flow temperature heating circuit VLT C Design supply temperature 03 013 Base point temperature heat ing cur...

Page 14: ...ent knob 7 Select the Base point temperature heating curve by pressing the adjustment knob 8 Change set the parameter by turning the settings knob and store by pressing re peated pressing returns to main display All other heating curve parameters can be adjusted in similar fashion HEATINGCIRCUIT 1 ESC MENU HEATINGCIRCUIT 1 Time programm Target temperature heating Heating curve Target temperature c...

Page 15: ...ling mode the minimum flow temperature is limited The limit dew point is calculated by the control using the following values Current room temperature Current relative humidity in the room If no room temperature can be measured the current outside temperature is used If no relative humidity can be measured the dew point limit is calculated using a substitute value of 60 rel Room temperature and hu...

Page 16: ...play 5 11 Setting the heating limit By setting the heating limit the mean outside temperature at which the heating circuit s heating function is activated will be set If the mean outside temperature is higher than the set value the heating function will not be released Please observe A difference of at least 5K must be given between the heating and cool ing limits Example setting Heating limit 15 ...

Page 17: ...e for the heat ing circuit appears 3 In heating circuit temperature image select the heating circuit menu by pressing the ad justment knob 4 By turning the adjustment knob select set tings in the main menu and confirm this by pressing the knob 5 By turning the adjustment knob select target temperature heating and confirm this by pressing the knob 6 Select the Room temp day heating operation by pre...

Page 18: ...adjustment knob 4 By turning the adjustment knob select settings in the main menu and confirm this by pressing the knob 5 By turning the adjustment knob select configuration and confirm this by pressing the knob 6 Confirm the cooling limit by pressing the adjustment knob 7 Change adjust the limiting cooling temper ature by turning the adjustment knob and store this by pressing By repeated press in...

Page 19: ... pressing the adjustment knob 4 By turning the adjustment knob select settings in the main menu and confirm this by pressing the knob 5 By turning the adjustment knob select target temperature cooling and confirm this by pressing the knob 6 Select the Room temp day cooling opera tion by pressing the adjustment knob 7 Change adjust the room temperature by turning the adjustment knob and store this ...

Page 20: ... 3 In heating circuit temperature image se lect the heating circuit menu by pressing the adjustment knob 4 Operation mode selection 7 in the heating circuit menu Select Manual heating mode and confirm by pressing the adjustment knob 5 By turning the adjustment knob select Setpoint temperature manual operation mode and confirm this by pressing the knob 6 Change adjust the parameter by turning the a...

Page 21: ...f the time pro gram Settings procedure 1 Press the adjustment knob in the main display the main menu appears 2 Select the Hot Water Circuit by turning the adjustment knob and confirm by pressing the knob the temperature image for the hot water circuit appears 3 In hot water circuit temperature image select the hot water circuit menu by press ing the adjustment knob 4 By turning the adjustment knob...

Page 22: ...rature 10 Electric recharging Charging via hot water auxiliary heater 11 Charge aborted Hot water charging terminated New start after temperature further reduced 00 004 Actual tempera ture hot water TB The current hot water temperature is displayed 01 004 Hot water setpoint temperature Current hot water set value is generated by the control and is dependent on the operation selection time program ...

Page 23: ...nt knob 4 By turning the adjustment knob select settings in the main menu and confirm this by pressing the knob 5 Select Setpoint and confirm by pressing the adjustment knob 6 Select Normal setpoint DHW temperature by pressing the settings knob and cali brate 7 Change adjust the parameter by turning the adjustment knob and store this by pressing By repeated pressing of the ESC knob you return to t...

Page 24: ...3 4 6 Confirm the setting by pressing the ad justment knob Return by pressing the ESC knob If required select the next block 7 Store the time program change setting for all the days by pressing the adjustment knob Th HEATINGCIRCUIT 1 Su ENTER Change period 00 00 economy operation Tu ESC Mo We Fr Sa selected weekday Owner s name Normal period Set back period reduced set value Room temperature night...

Page 25: ...s 2 Select the Heating Circuit by turning the adjustment knob and confirm by pressing the knob the temperature image for the heating circuit appears 3 In heating circuit temperature image se lect the heating circuit menu by pressing the adjustment knob 4 By turning the adjustment knob select Settings in the heating circuit menu and confirm this by pressing the knob 5 By turning the adjustment knob...

Page 26: ...Circuit by turning the adjustment knob and confirm by pressing the knob the temperature image for the hot water circuit appears 3 In hot water temperature image select the hot water menu by pressing the adjust ment knob 4 By turning the adjustment knob select Settings in the hot water menu and con firm this by pressing the knob 5 By turning the adjustment knob select time program and confirm this ...

Page 27: ...justment knob and confirm by pressing the knob the temperature image for the heat pump appears 3 In heat pump temperature image select the heat pump menu by pressing the ad justment knob 4 By turning the adjustment knob select Operation mode selection in the heat pump menu and confirm this by pressing the knob 5 Confirm the Operation mode heat pump by pressing the adjustment knob 6 Change set the ...

Page 28: ...e Section 16 6 BLOCKING 21 TWVmax switch off Flow temperature too high or too low 22 TWVset switch off Switching hysteresis in heat pump manual operation exceeded 23 TQEmax switch off Heat source input temperature too high 24 TQAmin switch off Heat source outlet temperature to low frost protection 26 Bivalent switch off Blocking due to bivalence temperature 28 Minimum off time Demand for heat but ...

Page 29: ...mp operating hours 21 002 Flow rate heat sink Current flow rate in the heat use system 21 090 Flow rate heat source Current flow rate in the heat source system only for heat source brine or water 23 001 Heating energy Display of the absolute used energy in kWh 23 004 De icing energy Display of the absolute used energy in kWh 23 005 Cooling energy Display of the absolute used energy in kWh 23 066 H...

Page 30: ...emperature image for the heat pump appears 3 In heat pump temperature image select the heat pump menu by pressing the ad justment knob 4 By turning the adjustment knob select Operation mode selection in the heat pump menu and confirm this by pressing the knob 5 By turning the adjustment knob select Manual start de icing and confirm this by pressing the knob 6 Set the de icing mode by turning the s...

Page 31: ...e 1 Press the adjustment knob in the main display the main menu appears 2 Select the auxiliary heater by turning the adjustment knob and confirm by pressing the knob the temperature image for the auxiliary heater appears 3 In auxiliary heater temperature image se lect the auxiliary heater menu by pressing the adjustment knob 4 By turning the adjustment knob select Operation mode selection in the a...

Page 32: ...iliary heater in demand is blocked however 28 Minimum off time Demand for heat but stand still period active 29 Minimum run time No more heat demand minimum running time active 00 007 TWV temperature flow temp Temperature at the nearest auxiliary heater sensor buffer top TPO or in flow TWV 02 080 Operating cycles Display of the absolute auxiliary heater switching cycles 02 081 Operating hours Disp...

Page 33: ... in the sub menu and confirm this by pressing the knob 5 Call up data and by repeated pressing of the ESC knob you return to the main display 11 Cascade manager The cascade manager is necessary when several heat pumps are used in a heating system cascading If required please contact the OCHSNER customer service or your nearest OCHSNER system partner HEAT MANAGER ESC MENU System flow temperature TP...

Page 34: ... energy to heat up the buffer tank the hot wa ter tank or the whole building in order to use this as an energy heat store the same holds for cooling operation charging possible at low temperatures The thermal energy stor age has at present a far greater potential than electrical storage accumulators You can thus optimise the energy consumption simply and thus significantly increase the efficien cy...

Page 35: ...ER customer service or your nearest OCHSNER system partner 13 Smart Grid Function to BWP The Smart Grid Function is a defined standard SG Ready from the Bun desverband Wärmepumpe BWP Federal Heat Pump Association which allows the heat pump to be correspondingly controlled in an intelligent electric grid a Smart Grid SG With this function subsidised tariffs for heat pumps can be used in the electri...

Page 36: ...the adjustment knob select Settings in the Service Report menu and confirm this by pressing the knob 4 Select Time by pressing the adjustment knob 5 Set the time of day by turning the adjust ment knob and store this by pressing 6 By repeated pressing of the ESC knob you return to the main display The automatic Summer Winter time switch over takes place on the last Sunday in Octo ber and on the las...

Page 37: ...g the adjustment knob select Plant operator and confirm this by press ing the knob 5 Delete text Turn the adjustment knob anticlockwise until the delete sign ap pears beside the text Delete the text by pressing the knob ESC button to return 6 Store by pressing the settings knob re peated pressing of the ESC knob returns to main display SERVICE REPORT Store name ESC ENTER SERVICE REPORT 04 095 Plan...

Page 38: ...wards ramp until the set value of the original start value has been reached 5 Termination of the floor screed heat up programme The heat up programme can be terminated manually at any time It will be auto matically terminated once the stored start and end set temperatures have been reached or after the set time program 04 068 At the latest however after 30 days adjustable What to do if the power f...

Page 39: ...ability for this Heating up the floor screed with heat pumps is NOT permitted for earth coupled systems heat pumps type GMSW or GMDW Due to the heating up above average amounts of energy could be extracted from the ground which could lead to sustained damage to the whole heat pump heating system OCHSNER accepts no liability for this TV C t Flow temperature course Set value decrease e g 6 K day Set...

Page 40: ...ing re peated pressing of the ESC knob returns to main display During the heating up phase the following operational status will be displayed 16 Heat up phase drying program 17 Equilibrium phase drying program 18 Cooling off phase drying program 19 Drying program terminated 1 Start heating circuit 1 ESC ENTER 04 060 SERVICE REPORT Drying program mode 04 076 Application type 0 04 045 Special comman...

Page 41: ...ext appear see Fig 13 Fig 13 Overview of error reports Sa 20 07 2013 15 41 ERROR Emergency mode economy MENU INFO INFO When INFO is displayed the controller created an error report Error report The controller shows 3 types of error 16 1 16 3 16 6 Emergency mode economy In case of error or lock blocking an emergency operation is started reduced set values ALARM ERROR LOCK ...

Page 42: ...ump continues in emergency mode 16 2 Procedure by ALARM Contact your contractual partner and arrange for the sensor to be replaced Example hot water sensor defect 1 Press the ESC knob in the main display the alarm menu appears 2 The error number as well as the defective sensor is displayed in the alarm menu Emergency mode economy INFO ALARM MENU Sa 05 08 2017 08 10 ESC Aknowledge Er 01 hot water s...

Page 43: ...r present at the safety device 16 4 Procedure by ERROR Contact your contractual partner and try to acknowledge the error If the error is no long er present after acknowledgement the heat pump restarts and the additional heat gen erators turn off Example of error acknowledgement 1 Press the ESC knob in the main display the error menu appears 2 The error number as well as the error are displayed in ...

Page 44: ... 33 High pressure sensor defect Check sensor 137 Er 34 Low pressure sensor defect Check sensor 5 5 Er 36 High pressure Insufficient heat distribution circulation pump defect valve closed air in the system Check the hydraulics 18 18 Er 37 Low pressure Heat source insufficient not enough re frigerant expansion valve Check the refrigerant circuit OCHSNER 16 16 Er 38 Hot gas Expansion valve insufficie...

Page 45: ...f heat source Insufficient heat source energy heat source temperature too low check heat source check heat source pump filter clean water filter ground water pump defect 3 3 Er 58 Motor protection heat source Check motor protection check wiring to motor motor protection relay phase defect overload thermo contact 143 143 Er 59 Sensor breakage TWV TWR Check sensor 144 144 Er 60 Sensor breakage TQA T...

Page 46: ... 109 Er109 Compressor over heating Only for Air Basic automatic acknowl edgement 100 100 Er 200 Condensation tem perature too low Check the refrigerant circuit OCHSNER 102 102 Er 202 Evaporation tem perature too low Check the refrigerant circuit OCHSNER 103 103 Er 203 Evaporation tem perature too high Check the refrigerant circuit OCHSNER 240 240 Er 240 OTE does not rec ognise Modbus circuit board...

Page 47: ...led to the heat pump blocking will be displayed in the blocking menu The emergency operation menu is selected by pressing the adjust ment knob 3 Set the operation mode by turning the set tings knob and store by pressing repeat ed pressing of the ESC knob returns to main display 1 Emergency operation reduced The set value for heating will be reduced by 7 C the set value for hot water to 35 C 2 Emer...

Page 48: ...nual performance factor APF for electrically driven heat pumps is the result of the division of the amount of heat given off displayed on the OTE by the amount of elec tricity used readable from the heat pump tariff meter APF e Heizperiod el e Heizperiod th W Q The end customer is to be informed by the system installer that for the calculation of the APF to VDI 4650 normative values comp norm fuel...

Page 49: ... By turning the adjustment knob select Operation selection in the heat pump menu and confirm this by pressing the knob 5 The amount of heat can be called up a Heating energy b De icing energy c Cooling energy d Hot water energy ESC ENTER 1 2 23 005 Cooling energy 5 4 23 006 Domestic hot wa 8 5 HEAT PUMP 23 001 Heating energy 45 0 23 004 De icing energy HEAT PUMP Operation mode Operational data Set...

Page 50: ...x 10mA Power reserve timer Ca 300 days Ca 200 days Dimensions of the control HxWxD 320 mm x 150 mm x 61 mm 18 2 Temperature sensor All control temperature sensors have the same characteristic NTC 5000Ω at 25 C see Ta ble Temp C Resistance Ω Temp C Resistance Ω Temp C Resistance Ω Temp C Resistance Ω 20 48322 7 8 10949 6 30 4029 2 58 1339 6 18 43071 6 10 9942 9 32 3702 3 60 1246 2 16 38447 9 12 903...

Page 51: ...BA_OTE 3 4_Endkunde_EN_V03_20170726 docx Page 51 of 52 Notes ...

Page 52: ...ner com OCHSNER Ochsner Wärmepumpen GmbH Germany D 60314 Frankfurt a M Riederhofstraße 27 Hotline for System partner 49 0 1805832840 Customer service hotline 49 0 69 256694 495 kontakt ochsner de www ochsner com OCHSNER Wärmepumpen GmbH Switzerland CH 8001 Zürich Uraniastrasse 18 Customer service hotline 41 0 800 100 911 kontakt ochsner com www ochsner com Central works Ochsner Straße 1 A 3350 Haa...

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