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3. Troubleshooting

Error code

(15 ppm copier)

E80

E82

E83

EF1

Display message

(20 ppm copier)

Print overrun

Memory overflow

Interface occupied

checksum error

Procedure

<15 ppm copier>

A data overrun error has occurred due to insufficient memory.

• If you want to force-continue the print job, press the Start key. If you want to

cancel the printing operation completely, press the Stop/Clear key.

• If “Auto Continue” (menu: P74) is turned “On” (setting: 1), the printing operation

will be restarted automatically after the amount of time specified there.

• Once this error message is displayed, “Page Protect” (menu: P42) will be turned

“On” (setting: 1) automatically.

<20 ppm copier>

A data overrun error has occurred due to insufficient memory.

• If you want to force-continue the print job, first press the Printer key to switch to

the printer mode. Next, select the “GO” command and then press the Enter key. If

you want to cancel the printing operation completely, first press the Printer key to

switch to the printer mode. Next, select the “CANCEL” command and then press

the Enter key.

• If “Auto Continue” is turned “On”, the printing operation will be restarted

automatically after the amount of time specified there.

• Once this error message is displayed, “Page Protect” will be turned “On”

automatically.

<15 ppm copier>

The current print job could not be completed due to insufficient memory in the

printer.

• If you are using a RAM disk, reduce the size of the RAM disk. If this error occurs

often, it is recommended that you install additional memory into the printer. For

more detailed information on adding memory, contact your service representative

or an authorized service center.

• If you want to force-continue the print job, press the Start key. The data that has

already been processed will be printed out and the remaining portion of the print

job will be printed onto the following page.

• If “Auto Continue” (menu: P74) is turned “On” (setting: 1), the printing operation

will be restarted automatically after the amount of time specified there.

<20 ppm copier>

The current print job could not be completed due to insufficient memory in the

printer.

• If you are using a RAM disk, reduce the size of the RAM disk. If this error occurs

often, it is recommended that you install additional memory into the printer. For

more detailed information on adding memory, contact your service representative

or an authorized service center.

• If you want to force-continue the print job, first press the Printer key to switch to

the printer mode. Next, select the “GO” command and then press the Enter key.

The data that has already been processed will be printed out and the remaining

portion of the print job will be printed onto the following page.

• If “Auto Continue” is turned “On”, the printing operation will be restarted

automatically after the amount of time specified there.

The selected interface is currently in use. Wait for a while and then attempt the

operation again.

An error has been detected during operation. Turn the main switch to the printer

OFF (O) and then back ON ( | ) again. If the same error message remains, contact

your service representative or an authorized service center.

Summary of Contents for OP20

Page 1: ...1 1 1 Oc OP20 Printing System Set up Operations Guide Education Services Oc Operations Guide English version...

Page 2: ...tion Handbook are trademarks or registered trademarks of their respective companies The designations and will not be used in this handbook All rights reserved No part of this material may be reproduce...

Page 3: ...ITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow the exclusion of implied warranties so the above exclusion may not apply to you SUPPLEMENT TO AGREEMENT FOR SOFTWARE BUNDLING AND DISTRI...

Page 4: ...ded CD ROM That On Line Manual contains explanations on printing performing certain settings and configurations and the procedures required at your computer When there is a reference in this Instructi...

Page 5: ...to your computer Refer to the On Line Manual When connecting the printer to a network the optional Network Card must be installed Example connection CD ROM CD ROM PC PC 1 Connecting a network cable 10...

Page 6: ...ody 2 1 4 Name of parts operation panel 3 2 Set up 5 2 1 Connecting the printer cable 5 2 2 Installing the software 5 2 3 Network TCP IP settings 6 3 Troubleshooting 9 3 1 Canceling printing 9 3 2 Whe...

Page 7: ...allel cable here 2 Memory Card CompactFlash slot Insert the optional Memory Card CompactFlash here 3 Main switch Turn this switch ON first prior to using the printer Always turn this switch OFF O when...

Page 8: ...ion display Press the Printer key and check the cause of the error For more detailed information refer to 3 2 When an error code or error messages appears on page 10 The copy quality magnification dis...

Page 9: ...s when you want to enter a desired value directly 8 Stop Clear key Press this key when you want to cancel a setting midway through it 9 Message display Indicates the status of the printer as well as o...

Page 10: ...inter connect the printer cable 100BASE TX etc and perform the appropriate network settings Refer to 2 3 Network TCP IP settings on page 6 2 Connect the other end of the printer cable to the parallel...

Page 11: ...then 4 and then press the Enter key The display will change to P24 the DHCP ON OFF setting 1 2 3 4 5 Use the M and N keys to select 2 Off and then press the Enter key The selected setting will flash t...

Page 12: ...N cursor keys to select Option and then press the Enter key Use the M and N cursor keys to select TCP IP and then press the Enter key 1 2 3 4 5 Use the M and N cursor keys to select On and then press...

Page 13: ...s been entered press the Enter key Use the M and N cursor keys to select Subnet Mask and then press the Enter key Repeat steps 11 13 in order to enter the Subnet Mask using the same procedure that you...

Page 14: ...inted Always cancel the print job at your computer first If the print job is not canceled in your computer the data will be sent once again to the printer 15 ppm copier Press the Printer key The machi...

Page 15: ...the printer Insert both drawers securely The size of paper selected for printing does not match the size of paper in the drawer Replace the paper in the drawer with that of the correct size If you wa...

Page 16: ...the Enter key The amount of paper stacked in the optional Job Separator has exceeded the acceptable capacity Remove all paper from the Job Separator Trouble has occurred within the printer Contact yo...

Page 17: ...recommended that you install additional memory into the printer For more detailed information on adding memory contact your service representative or an authorized service center If you want to force...

Page 18: ...ay message 20 ppm copier RAM error Procedure An error has been detected during operation Turn the main switch to the printer OFF O and then back ON again If the same error message remains contact your...

Page 19: ...ble appropriate and is it connected properly Is the setting configuration in your computer correct Procedure Connect the power cord securely to a power source Turn the main switch to the printer ON Be...

Page 20: ...r 20 pages min A4 8 1 2 x 11 Printing Resolution With smoothing OFF 600 dpi x 600 dpi With smoothing ON interpolated 2400 dpi x 600 dpi Maximum Printing Size A3 11 x 17 RAM Memory Capacity Installed 8...

Page 21: ...MW...

Page 22: ......

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