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3. Troubleshooting

Error code

(15 ppm copier)

E23

E30

E40

E60

E70

E71

E72

E73

Display message

(20 ppm copier)

No duplex from bypass

Not from bypass to finisher

Paper capacity exceeded.

Remve paper from Job sep.

PAPER CAPACITY EXCEEDED.

REMOVE PAPER FROM JOB SEP.

This code is not in use.

Job is cancelled.

Exceeded print quantity

limit.

Exceeded pre-registered

printing quantity.

RAM disk error  Press GO

MemoryCard err  Press GO

Memory Card err  Insert again

Insert the same memory card

Format error Memory card

Procedure

Duplex printing is not possible using the Multi-Bypass. Select the drawer for paper

feed.

* If you want to print out on only one side of the paper, first press the Printer key to

switch to the printer mode. Next, select the “GO” command and then press the

Enter key. If you want to switch to and print from a cassette, press the Paper

Select key until the desired cassette is selected and then press the Enter key.

The finisher cannot be used when paper is fed from the Multi-Bypass.

* If you want to have the paper ejected into the Inner tray, first press the Printer key

to switch to the printer mode. Next, select the “GO” command and then press the

Enter key. If you want to switch to and print from a cassette, press the Paper

Select key until the desired cassette is selected and then press the Enter key.

The amount of paper stacked in the optional Job Separator has exceeded the

acceptable capacity. Remove all paper from the Job Separator.

Trouble has occurred within the printer. Contact your service representative or an

authorized service center.

The department code you entered does not match the registered one. Check the

department code that is registered in the printer driver.

The amount of printing accomplished has exceeded the acceptable capacity as set

under copy management. In order to print further, change the copy management

setting in the printer.

<15 ppm copier>

A read- or write-error has occurred on the RAM disk. Press the Start key.

<20 ppm copier>

A read- or write-error has occurred on the RAM disk. First press the Printer key to

switch to the printer mode. Next, select the “GO” command and then press the

Enter key.

<15 ppm copier>

A read- or write-error has occurred in the Memory Card (CompactFlash). Press the

Start key.

<20 ppm copier>

A read- or write-error has occurred in the Memory Card (CompactFlash). First

press the Printer key to switch to the printer mode. Next, select the “GO” command

and then press the Enter key.

The Memory Card (CompactFlash) was removed during operation under the menu

for printer-related settings. Reinsert the Memory Card.

The Memory Card (CompactFlash) could not be detected during an operation in

which the printer was reading data from that card. Reinsert the Memory Card.

Initialization of the Memory Card (CompactFlash) currently inserted is necessary.

Summary of Contents for OP20

Page 1: ...1 1 1 Oc OP20 Printing System Set up Operations Guide Education Services Oc Operations Guide English version...

Page 2: ...tion Handbook are trademarks or registered trademarks of their respective companies The designations and will not be used in this handbook All rights reserved No part of this material may be reproduce...

Page 3: ...ITNESS FOR A PARTICULAR PURPOSE Some jurisdictions do not allow the exclusion of implied warranties so the above exclusion may not apply to you SUPPLEMENT TO AGREEMENT FOR SOFTWARE BUNDLING AND DISTRI...

Page 4: ...ded CD ROM That On Line Manual contains explanations on printing performing certain settings and configurations and the procedures required at your computer When there is a reference in this Instructi...

Page 5: ...to your computer Refer to the On Line Manual When connecting the printer to a network the optional Network Card must be installed Example connection CD ROM CD ROM PC PC 1 Connecting a network cable 10...

Page 6: ...ody 2 1 4 Name of parts operation panel 3 2 Set up 5 2 1 Connecting the printer cable 5 2 2 Installing the software 5 2 3 Network TCP IP settings 6 3 Troubleshooting 9 3 1 Canceling printing 9 3 2 Whe...

Page 7: ...allel cable here 2 Memory Card CompactFlash slot Insert the optional Memory Card CompactFlash here 3 Main switch Turn this switch ON first prior to using the printer Always turn this switch OFF O when...

Page 8: ...ion display Press the Printer key and check the cause of the error For more detailed information refer to 3 2 When an error code or error messages appears on page 10 The copy quality magnification dis...

Page 9: ...s when you want to enter a desired value directly 8 Stop Clear key Press this key when you want to cancel a setting midway through it 9 Message display Indicates the status of the printer as well as o...

Page 10: ...inter connect the printer cable 100BASE TX etc and perform the appropriate network settings Refer to 2 3 Network TCP IP settings on page 6 2 Connect the other end of the printer cable to the parallel...

Page 11: ...then 4 and then press the Enter key The display will change to P24 the DHCP ON OFF setting 1 2 3 4 5 Use the M and N keys to select 2 Off and then press the Enter key The selected setting will flash t...

Page 12: ...N cursor keys to select Option and then press the Enter key Use the M and N cursor keys to select TCP IP and then press the Enter key 1 2 3 4 5 Use the M and N cursor keys to select On and then press...

Page 13: ...s been entered press the Enter key Use the M and N cursor keys to select Subnet Mask and then press the Enter key Repeat steps 11 13 in order to enter the Subnet Mask using the same procedure that you...

Page 14: ...inted Always cancel the print job at your computer first If the print job is not canceled in your computer the data will be sent once again to the printer 15 ppm copier Press the Printer key The machi...

Page 15: ...the printer Insert both drawers securely The size of paper selected for printing does not match the size of paper in the drawer Replace the paper in the drawer with that of the correct size If you wa...

Page 16: ...the Enter key The amount of paper stacked in the optional Job Separator has exceeded the acceptable capacity Remove all paper from the Job Separator Trouble has occurred within the printer Contact yo...

Page 17: ...recommended that you install additional memory into the printer For more detailed information on adding memory contact your service representative or an authorized service center If you want to force...

Page 18: ...ay message 20 ppm copier RAM error Procedure An error has been detected during operation Turn the main switch to the printer OFF O and then back ON again If the same error message remains contact your...

Page 19: ...ble appropriate and is it connected properly Is the setting configuration in your computer correct Procedure Connect the power cord securely to a power source Turn the main switch to the printer ON Be...

Page 20: ...r 20 pages min A4 8 1 2 x 11 Printing Resolution With smoothing OFF 600 dpi x 600 dpi With smoothing ON interpolated 2400 dpi x 600 dpi Maximum Printing Size A3 11 x 17 RAM Memory Capacity Installed 8...

Page 21: ...MW...

Page 22: ......

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