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Océ 6407   Basic Operation Guide

78

(Media jam errors)

W A R N I N G !                                     ( 0 )

C L E A R   M E D I A   J A M

Meaning

An obstruction is left in the media feed path and the Printer 
cannot feed the media normally.

Action

Set the pressure control knob to “Open”, and open the front 
cover.
If the media jam (0) error occurs repeatedly although there is no 
media jam or no obstruction in the media feed path, contact your 
service representative. 

See “How to clear media jams” on page 75.

W A R N I N G !                                     ( 1 )

C L E A R   M E D I A   J A M

Meaning

An obstruction is left in the carriage path and the Printer cannot 
drive the carriage normally.

Action

Set the pressure control knob to “Open”, and open the front 
cover.
If the media jam (0) error occurs repeatedly although there is no 
media jam or no obstruction in the carriage path, contact your 
service representative.

See “How to clear media jams” on page 75.

W A R N I N G !                                     ( 2 )

C L E A R   M E D I A   J A M

Meaning

The media is not detected correctly because:
- The roll media or cut-sheet media is wrongly selected or 
- The applied cut-sheet media length does not match the 
specifi ed one.

Action

Set the pressure control knob to “Open”, and open the front 
cover.
Besides, check that the settings are correct.

See “How to clear media jams” on page 75.

(Media errors)

N O   M E D I A   L O A D E D

L O A D   M E D I A

Meaning

No media is loaded on the Printer.

Action

When there is no media, install new media. If the fl ange is not 
attached correctly, attach it correctly. 

See “To load media on the Printer” on page 32.

L O A D   M E D I A

Meaning

Media cannot be detected.

Action

Load media. 

See “To load media on the Printer” on page 32.

M E D I A   S I Z E   E R R O R

C H E C K   M E D I A

Meaning

Media of invalid width size (longer than 74 inches) was loaded.

Action

Load media of the specifi ed size.  

See “To load media on the Printer” on page 32.

M E D I A   M I S A L I G N E D

R E L O A D   M E D I A

Meaning

The media skewed.

Action

Reinstall the media correctly. Ink may have been discharged on 
the platen depending on the skew level. In that case, completely 
remove the ink from the platen.  

See “To load media on the Printer” on page 32.

Summary of Contents for CS6407

Page 1: ...e of this printer and handle it properly After reading keep it for later use Basic Operation Guide 1 D o c u m e n t n u m b e r Wide Format Solvent Inkjet Printer Oc CS6407 Oc Technologies B V Introd...

Page 2: ...lar purpose Further Oc Technologies B V reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation to notify any person of such revisi...

Page 3: ...asic Operation Guide describes The Printer s features and main components Information required for the operation Basic operations to turn the Printer on and off and to handle the media and ink system...

Page 4: ...printing To perform the Printer s maintenance To replace the Printer s ink pack To replace the Printer s waste ink bottle To recover error messages To clear media jams H o w d o t h e t w o G u i d e...

Page 5: ...erate the Printer with fine settings To print on cut sheet media To change heater temperature while printing To turn the Printer off To create a new media preset To switch between 4 color and 8 color...

Page 6: ...print on other media 50 To print on Vinyl Mesh banner Backlit banner FF or Solvent printing coated paper 50 To take up media in LOOSE winding mode 52 To perform double sided printing 54 Maintenance 5...

Page 7: ...executing a certain procedure or operation This symbol denotes items that are forbidden This symbol denotes items you should follow to prevent accidents or injury Example of symbols WARNING CAUTION Fa...

Page 8: ...state may result in an accident or fire Smoke strange noise or smell is generated from the Printer or the Printer is overheated There is smoke or an unusual smell coming from the printer The Printer i...

Page 9: ...perate the Printer carefully near the Printer s movable parts so that your hands or your clothes are not caught in the Printer Install and operate the printer in a well ventilated area Otherwise the o...

Page 10: ...hich case the user will be required to correct the interference at his own expense ICES 003 Interference causing equipment Canada only This Class A digital apparatus complies with Canadian ICES 003 Ce...

Page 11: ...ty Data Sheets for specific safety information including the dimensions of the product the recommended room volume and ventilation rate You can download the Safety Data Sheets from the support site of...

Page 12: ...ter diluted neutral detergent If it is not cleaned the smear may affect the Printer s surface painting 5 Always use the SIIT specified attachments and options The other products may degrade the image...

Page 13: ...ore media upright The media stored upright may be deformed to be telescopic due to its weight or may deform its edge Do not pile up the roll media Precautions on disposing of media Dispose of media or...

Page 14: ...as its paper dust may cause bubble surface at laminated When adhesive backed media is applied some adhesive agent may be left on the platen which may cause a media jam So clean the agent completely wi...

Page 15: ...953842 1 set Cap cleaning liquid 300 ml Wiper cleaning liquid 200 ml Spittoon absorber liquid 100 ml Cleaning roller 30 pieces Cleaning swab 10 pieces Dripper 10 pieces Tweezers 1 piece Cleaning stick...

Page 16: ...er TIP This mark offers you the information to facilitate the Printer operation Reference mark This mark is followed by a reference section or page number Capping unit side and wiping unit side To ide...

Page 17: ...quick index The quick index on the right edge is a shortcut for users to access the target page Shows the LCD on the operation panel Shows that the LCD menu automatically changes in the arrow directi...

Page 18: ...idity levels shown below Temperature 15 C to 30 C 60 F to 80 F Humidity 30 to 70 To obtain better print quality use the Printer within a temperature range of 20 to 25 C 68 to 77 F To ensure a stable a...

Page 19: ...Places subject to vibration Places with excessive dust Places subject to extreme changes in temperature or humidity Places near an air conditioner or a heater Places where the Printer may get wet Plac...

Page 20: ...during the print Subcartridge cover Covers the subcartridge insertion slots On the LCD subcartridge is displayed as subtank Waste ink bottle unit Contains a waste ink bottle Capping cover Opened when...

Page 21: ...s nozzle surface Capping unit Prevents the print head s nozzles from drying Spittoon case For the stable printing contains the absorbers to hold excess ink from print head Carriage Houses the print h...

Page 22: ...een Indicates data reception state Blink Receiving data from the host computer OFF No receiving data from the host computer Indicates whether an error has occurred ON An error has occurred Blink Warni...

Page 23: ...ty stabilization Preheater rear Preheats media Media Print heater front Penetrates ink into media to fuse the ink Afterheater finishing Dries ink to stabilize print quality These three heaters are con...

Page 24: ...he LCD and activates the menu operation The menu operation assists you to create new media presets perform daily maintenance and adjust the print head settings When an operator call error is displayed...

Page 25: ...n its gloss grade the banner is classified into three glossy banner with high gloss matte banner with no gloss and semi glossy banner with medium gloss Mesh banner Mesh banner is perforated banner med...

Page 26: ...hich may damage the Printer Media bunches up Media Media wave Carriage Printheater Preheater OFF OFF Afterheater Set the media so that the front media edge precedes the front cover Media Front cover F...

Page 27: ...paper tube the media is taken up with skew which may cause the media wave on the platen At attaching media to the take up paper tube Be sure to set the media perpendicular to the take up paper tube M...

Page 28: ...O N T F R O N T F R O N T C H E C K E D G E G U A R D O K S E L E C T M E D I A R O L L S H E E T R O L L S E L E C T M E D I A M E D I A S E L E C T M E D I A M E D I A P A P E R S E T R E M A I N I...

Page 29: ...29 Introduction For your basic operation Maintenance When encountering a problem Appendix 1 9 10 8 7 3 2 4 5 6 1 3 3 1 2 2 FRONT FRONT FRONT F E E D I N G M E D I A F E E D I N G M E D I A OFF...

Page 30: ...e 5m cable or shorter If the connection length exceeds 5m apply hubs to extend the connection The hub quantity must be five or less in total Note that a normal operation may not be ensured if a cable...

Page 31: ...ck or damage to the Printer Turn the printer power and heater power switches on only before your first operation From the next operation turn the Printer on and off only by pressing the POWER switch o...

Page 32: ...r the error refer to When encountering a problem If the POWER LED on the operation panel does not light even when the printer and heater power switches at the rear of the Printer and the power ON OFF...

Page 33: ...the position indicated by the line B Be careful not to deform it by applying too much force Handle Flange shaft fixture Flange shaft fixture Convex part Flange shaft fixture Flange shaft fixture Fixt...

Page 34: ...lly On carrying the media with two persons carefully carry it by manually holding the scroller shaft Be careful not to catch your finger or hand between the Printer and the scroller shaft Recommended...

Page 35: ...aper feeder Printer rear Insert the media end into the paper feeder while smoothing out the media by hand to prevent wrinkles If the media is curled If it is hard to insert the media end into the pape...

Page 36: ...the platen has no wave or wrinkle 13 With pressing the media edge guard s your side part move each media edge guard Align each media edge guard s notch to the media edge 1 2 Notch Set the media edge g...

Page 37: ...ation and the tension bar s total length Referring to the list apply the tension bar length nearest to the media width To print without winding The table below lists the tension bar combination and th...

Page 38: ...y pressing the media advance rewind switch create a slack area in the media Then with slightly pressing the tension bar in the direction of the media rear side install the tension bar in the slack Sla...

Page 39: ...bending at the center due to the media weight Flange spacer Flange spacer 1 Insert the flange spacer between the scroller flange and the paper tube 2 Push the scroller flange until it stops and turn t...

Page 40: ...s to the next step with the take up direction switch set to ON your hand may be caught as the scroller is not secured 3 Tension bar hook Tension bar Hook the tension bar to the tension bar hook before...

Page 41: ...ake up Media is taken up with its print surface coming outside Points to be noted on winding media If the media is not installed straight to the paper tube a skew of media may occur When the take up d...

Page 42: ...uide s bottom feed the media with the operation panel s FEED menu Confirm that tension bar was placed securely at the tension bar guide s bottom 13 Close the tension bar guide s cover When the excessi...

Page 43: ...ok 4 Cutter groove Open the front cover and then cut the media You are recommended to cut the media by setting the cutter blade along the cutter groove Platen Cutter Cutter groove Sponge Cutter guide...

Page 44: ...media drying fan s position with the procedure below Protection bar 1 Remove the protection bar and then open the front cover Media drying fan Knob screw 2 Loosen the right and left knob screws next t...

Page 45: ...the knob screw of each tension bar hook and extend it laterally 10 Remove the media from the Printer CAUTION As the media is heavy carefully carry it with a recommended dolly On carrying the media wit...

Page 46: ...ated by selecting media 3 1 2 2 Tension bar LOOSE widing Printer rear supply side Tension bar S size tension bar Advance rewind switch Peel roller ar Remove the supply side tension bar 1 By pressing t...

Page 47: ...der Remove the flange holder and open the shaft holder To open the shaft holder loosen the knob screw 7 Remove the media roll from the Printer CAUTION As the media is heavy carefully carry it with a r...

Page 48: ...ve the scroller shaft fixture at one side 1 Rotate the knob screw 2 Pull out the scroller shaft fixture from the scroller shaft 3 Handle Remove the scroller flange 1 Rotate and loosen the handle 2 Pul...

Page 49: ...49 Introduction For your basic operation Maintenance When encountering a problem Appendix memo...

Page 50: ...g mode LOOSE winding mode Supply side tension bar Supply side tension bar SELECT MEDIA MEDIA Glossy Media type Banner SELECT MEDIA MEDIA Banner M E D I A B A C K M O D E 0 1 B A C K F W D Supply side...

Page 51: ...setting Supply side tension bar s size Winding mode Printer setting Supply side tension bar s size S size Winding mode LOOSE winding mode M E D I A B A C K M O D E 0 1 B A C K F W D Length conforming...

Page 52: ...er flanges into the paper tube s both edges as far as they go Scroller flange Handle 4 By rotating the handle fix the scroller flange Knob screw Flange shaft fixture 5 Cover the scroller flange s conv...

Page 53: ...mmended to be totally three or more Inner take up Media is taken up with its print surface coming inside Outer take up Media is taken up with its print surface coming outside Points to be noted on win...

Page 54: ...ia and then print the Second side of the media First side printing Second side printing Move Media roll moves 1 S EL ECT MEDIA R OLL SHEET FACE Load the media on the Printer For the procedure see page...

Page 55: ...guide To easily install the second side of media mark the position of the reference solid line at the second side s right and left edges CAUTION The drying time of printed media varies depending on p...

Page 56: ...o prevent the media sticking to the platen Media Media The Printer moves the media back and forth to prevent the media sticking to the platen S UCTION FA N LEVEL 01 LOW 7 Paper feeder Printer rear Ins...

Page 57: ...ect BACK and press the key With the or keys select BACK 13 SELECT MEDIA MEDIA Banner Select the media type With the or keys select the media type 14 CHECK SLACKEN MEDIA Check the media slack 15 PR EPA...

Page 58: ...ntamination and wiper cleaning liquid level 1 3 1 2 3 5 4 2 The use of gloves is recommended when performing cleaning and maintenance operations Always use genuine SIIT cleaning kits These have been d...

Page 59: ...AT PR I NTH EAD Daily maintenance requires the consumables below 6 5 7 8 4 Check the waste ink bottle s ink level Check the media edge guards are clean Print the NOZZLE PRINT pattern Clean the print...

Page 60: ...iper cleaning liquid level Check that the cleaning liquid supply hole is at the top face s lower right of the wiping unit Wiper cleaning liquid When the cleaning liquid level is lower than the mark s...

Page 61: ...aning roller to the cleaning stick 2 I NK MEDIA REG MEDIA M ADV M E N U Set the Printer to offline state and press the M E N U key R EWIND FORM FEED P H REC PH MAIN Press the key 3 CAP CLEANING Press...

Page 62: ...each cap TIP The cleaning roller is intended for a single use only Use a new cleaning roller for each cleaning 8 Close the capping cover and the front cover The print head returns automatically to th...

Page 63: ...e key 3 CAP CLEANING Press the key 4 CAP CLEANING O K CARRIAG E MOVING PL EASE WAIT OPEN COVER CLEAN CAP Press the key The carriage moves The Printer issues an audio warning beep When the carriage mov...

Page 64: ...le by visual inspection to overflow If the waste ink level is as high as FULL indication label replace the bottle with an empty waste ink bottle See Replace a waste ink bottle on the page 82 Clean the...

Page 65: ...Printer issues an audio warning beep To unactivate the warning beep see the Advanced Operation Guide 5 Open the front cover and then open the capping cover 6 Spittoon unit Knob screw Remove the knob s...

Page 66: ...ard at the right and left sides of the carriage using a cleaning swab or a soft cloth 11 Knob screw Spittoon unit Move the carriage manually onto the platen left side and secure the spittoon unit with...

Page 67: ...leaning liquid TIP To prevent the cap cleaning liquid contaminated in the cap cleaning liquid bottle do not soak the cleaning swab after you clean with it The cleaning swab is intended for a single us...

Page 68: ...ck the level in the waste ink bottle by visual inspection to overflow If the waste ink level is as high as FULL indication label replace the bottle with an empty waste ink bottle See Replace a waste i...

Page 69: ...M E N U 2 Set the printer to offline state and press the M E N U key twice 2 PRINTER SETUP ADJUST HEATER Press the key 3 TEST PRI NTS NOZZLE PRI NT Press the key 4 TEST PRI NTS NOZZLE PRINT Press the...

Page 70: ...y come off or discolor Clean the front cover and front paper guide If the Printer is smeared with dust and paper dust remove them using a vacuum cleaner If the contamination is heavy wipe it out with...

Page 71: ...ur Printer on the conditions below 1 Never turn the Printer off 2 Keep the front cover closed 3 Take up the media on the Printer or unload the media from the Printer If you keep the media loaded on th...

Page 72: ...f the host computer Check the host computer setting z Heater control menu Turn on the heater afterheater printheater preheater again and then print nozzle print pattern or forcibly set the heater to O...

Page 73: ...the type of media loaded See To print on other media on page 50 z Media loading Install the media properly See To load media on the Printer on page 32 z Obstructions in the carriage path or the media...

Page 74: ...25 C recommended temperature and hold the Printer for one hour or more Then start printing z Additionally connected device transmitting enormous volume of data Remove the additional device connected t...

Page 75: ...ngth of the applied cut sheet media is not as prescribed The message appears 2 Pressure control knobs Take up side OPEN COVER REMOVE MEDI A Rotate the pressure control knob and set it to Open and then...

Page 76: ...at the Printer rear remove the two power cords from the printer power inlet and the heater power inlet 3 Hold the Printer for one minute or more 4 Connect each power cord above to its inlet then conne...

Page 77: ...Meaning The subcartridge is not installed Action You are advised to follow the message OP EN SU BCART COVER XX X C HECK SUBCART nn Ink error code XXX Ink color location Meaning A problem occurred wit...

Page 78: ...correctly because The roll media or cut sheet media is wrongly selected or The applied cut sheet media length does not match the specified one Action Set the pressure control knob to Open and open the...

Page 79: ...able connection NO D ATA RECEIVED CHECK HOST Meaning Though a timeout was achieved during the print data transfer its cause is not the Printer failure Action Check the USB cable connection Other error...

Page 80: ...LED goes off You are advised to follow the message 1 M E N U O N L I N E H E A T E R C A N C E L PRI N TI N G ROLL 1 6 2 5 PA PER OFF Ink LED goes off 2 PR INTING R O LL 1625 PAPER PR INTING OP EN IN...

Page 81: ...PER The Printer checks for media skew MEDI A MISALIGNED OK CANCEL Media skew was detected M E N U O N L I N E H E A T E R C A N C E L MEDIA MISALIGNED OK CANCEL Flashing Continue printing with the key...

Page 82: ...ily maintenance See Daily maintenance on page 58 SE R V ICE NEEDED CA LL SER VI CE Indication The cap SUS belt and supply tube pump assembly need to be replaced Recommendation You are recommended to a...

Page 83: ...Printer 3 Before the movement loosen and raise the adjustment leveling feet so that the wheels touch the ground 4 Push the printer to the preferred position 5 After the movement lower and tighten the...

Page 84: ...r or on the floor You are recommended to wear gloves when handling waste ink bottles 1 Tube Lever Waste ink bottle Splash guard Slide the lever up and lift the splash guard sufficiently to remove the...

Page 85: ...the splash guard was lowered Then the operation panel will request you to reset the waste ink counter 6 B OTTLE EMPTY NO B OTTLE EMPTY Y ES On the operation panel select YES and press the key to reset...

Page 86: ...damage the Printer The Printer is not powered on because the power was interrupted or because the circuit breaker turned off the Printer An error other than ink end has occurred Do not touch the conta...

Page 87: ...a click 2 2 1 New ink pack Plate Hook Ink tray 5 Ink tray Insert the ink tray into the slot of the Printer Insert the ink tray as far as it will go 6 Ink box cover Close the ink box cover 7 Confirm t...

Page 88: ...the carriage away from the capping unit for a long time Otherwise the print head dries which may cause a Printer malfunction 1 I NK MEDIA REG MEDIA M ADV M E N U Set the Printer to offline state and p...

Page 89: ...grip at the spittoon case s both side Then remove the spittoon case by lifting upward 8 Set a new spittoon case s locating hole to the protrusion and fix it horizontally by pressing slightly 9 Spitto...

Page 90: ...ping cover 2 Using the tweezers remove the wiper blade First pull the bottom of the wiper blade to release the hook of the plastic projection 3 Then pull the wiper blade out from its slot 4 Install a...

Page 91: ...with tweezers because the upper part directly contacts with the print head Upper part 5 Close the wiping cover and then close the front cover CAUTION Be sure to unlock the stopper before closing the...

Page 92: ...and ink charging noise Calorific power 15552KJ H Guaranteed print area Area excluding top bottom margins 5 mm and right and left margins 5 mm When media edge guards are used right and left margins are...

Page 93: ...pen flames sparks or other sources of ignition Do not swallow ink or avoid its splashes on the eye to prevent breathing trouble or visual impairment If ink gets into the eye wash it off with clean run...

Page 94: ...ttoon absorber liquid Type Content Quantity 29953844 Spittoon absorber liquid 100 ml 3 bottles Wiper blade Type Content Quantity IP7 133 Wiper blade 8 pieces Cleaning stick Type Content Quantity IP5 1...

Page 95: ...1 Yonge Street Suite 1100 Toronto Ontario M2N 6K8 Canada http www oce ca Oc Office Equipment Shanghai First Shanghai Center Phase II Building4 Lane 180 Zhangheng Road Pudong District Shanghai 201204 P...

Page 96: ...Oc Malaysia Sdn Bhd 3 01 Level 3 Wisma Academy Lot 4A Jalan 19 1 46300 Petalig Jaya Selangor Darul Ehsan Malaysia http www ocemal com my Oc Mexico S A de C V Prolongaci n Reforma 1236 4to Piso Col San...

Page 97: ...d Oc Nederland B V P O Box 800 5201 AV s Hertogenbosch The Netherlands http www oce nl Oc UK Limited Oc House Chatham Way Brentwood Essex CM14 4DZ United Kingdom http www oce co uk Oc North America In...

Page 98: ...r exchange set 94 D daily maintenance 58 daily maintenance kit 93 double sided printing 54 E error message 76 F fixing ring 38 flange holder 20 flange shaft fixture 33 front cover 20 H head cleaning N...

Page 99: ...rinting coated paper 25 50 spittoon absorber liquid 63 spittoon absorber liquid set 94 spittoon case 21 replacement 88 spittoon case set 94 storage liquid kit 94 subcartridge 21 subcartridge cover 20...

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