Oce CS 5090, User Manual

Page: 126 / 199

126 Océ CS 5090 User Manual
8
If your computer is on a network, log on and print from several software
applications.
9
If steps 7 or 8 fails, try again from another computer, or remove it from the
network to test on a stand-alone basis.
■
If one application fails, but others print successfully, the problem can
originate from a specific software.
■
If all applications fail to print, call Océ Service.
Printer behaviour
Printer does not turn on
■
Check that the power cord is securely attached to the printer and plugged into
a working electrical outlet.
■
Check that the power switch is on.
Display does not light up
■
Check that the power cord is plugged in and the power switch is on.
■
Push any control panel button. The display should light up.
File will not print
■
Check the electrical connections.
Takeup roll does not turn
■
Check that the paper feed option is set to “Takeup”.
Takeup roll does not stop turning
■
Check that nothing blocks the take-up sensor (between the take-up sensor
and media).
Automatic cutter does not work or tears the paper
■
Make sure the Auto-Cut option is set to ON.
■
Make sure Media Supply Type is set to Roll.
■
Make sure the cutter is properly installed. (see ‘Install cutter’ on page 24)