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Troubleshooting

6

cm5520

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Chapter 6

Answer

Check for the following.

-

Use the [Brightness] dial in the control panel to adjust the brightness of the screen in the touch panel.

-

Touch the touch panel. There is no problem if the touch panel lights up. When the machine is in Power Save
mode, touching the touch panel or pressing a key in the control panel cancels Power Save mode.

-

Try pressing the [Power Save] key in the control panel. If the weekly timer has set the machine in Sleep mode,
a screen appears in the touch panel when the [Power Save] key is pressed. Enter the information indicated
in the screen to be able to use the machine during non-business hours.

-

Check that the machine has been turned on by using both the [Power] (auxiliary power) key and the main
power switch.

2

Reminder

If no screen appears in the touch panel after the indicated items have been checked, contact your service
representative.

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Summary of Contents for cm5520

Page 1: ...Oc cm5520 Copy Fax Scan Box Operations Quick Guide Printing for Professionals...

Page 2: ...he manual before using the machine Items that must be observed to use the machine safely Information regarding product safety Precautions when using the machine The illustrations used in this manual m...

Page 3: ...in part on the work of the Independent JPEG Group Compact VJE Copyright 1986 2003 VACS Corp RC4 is a registered trademark or trademark of RSA Security Inc in the United States and or other countries R...

Page 4: ...Basic box operation saving data in a user box 1 18 1 6 Basic box operation using saved documents 1 26 2 Useful copy operations 2 1 Specifying basic settings for quick copying 2 2 2 2 Reducing paper u...

Page 5: ...Transmitting fine text and clean images 4 7 4 3 Transmitting with the selected Color and File Type settings 4 11 4 4 Transmitting with the page number or time added 4 13 4 5 Transmitting with the back...

Page 6: ...or in the manuals to categorize the level of safety warnings Meaning of symbols WARNING Ignoring this warning could cause serious injury or even death CAUTION Ignoring this caution could cause injury...

Page 7: ...ice representative Power source WARNING Use only the specified power source voltage Failure to do that could result in a fire or electrical shock Connect power plug directly into wall outlet having th...

Page 8: ...r metallic objects dropped inside the product could result in a fire electrical shock or breakdown Should a piece of metal water or any other similar foreign matter get inside the product immediately...

Page 9: ...has areas subject to high temperature which may cause burns When checking the inside of the unit for malfunctions such as a paper mis feed do not touch the locations around the fusing unit etc which...

Page 10: ...cm5520 x 9 When the optional Fax Kit CM3500210 is not installed Before successive holidays CAUTION Unplug the product when you will not use the product for long periods of time...

Page 11: ...st be used with a shielded network cable The use of non shielded cables is likely to result in interference with radio communications and is prohibited under FCC rules INTERFERENCE CAUSING EQUIPMENT S...

Page 12: ...iode is 30 mW and the wavelength is 775 800 nm For European users This is a semiconductor laser The maximum power of the laser diode is 30 mW and the wavelength is 775 800 nm For Denmark users Dansk D...

Page 13: ...turvallisuus luokan 1 ylitt v lle n kym tt m lle la sers teilylle VARNING Om apparaten anv nds p annat s tt n i denna bruksanvisning specificerats kan anv ndaren uts ttas f r osynlig laserstr lning s...

Page 14: ...suffisante et lorsque une utilisation prolong e de l appareil est effectu e Pour avoir la certitude de travailler dans un environnment r unissant des conditions de confort sant et de s curit il est pr...

Page 15: ...ronic equipments Recycling of this product will help to conserve natural resources and prevent potential negative consequences for the environment and human health caused by inappropriate waste handli...

Page 16: ...notations and labels Safety precaution notations and labels appear on this machine at the following positions Be very careful that an accident does not occur when operations such as removing paper mis...

Page 17: ...adhere to the recommended space requirements detailed below 2 Reminder Be sure to allow a clearance of 100 mm 4 in or more at the back of this machine for the ventilation duct 806 5 31 3 4 958 3 37 3...

Page 18: ...ect operation of the machine are as follows Temperature 10 C 50 F to 30 C 86 F with fluctuations of no more than 10 C 18 F within an hour Humidity 15 to 85 with fluctuations of no more than 10 within...

Page 19: ...ual for details on using copy network scanner and fax functions in Enlarge Display mode Quick Guide Print Operations This manual contains details of the printing functions that can be specified with t...

Page 20: ...Connection using a Web browser on a computer Refer to this User s Guide for details on operating procedures for using Web Connection User s Guide Fax Operations This User s Guide contains descriptions...

Page 21: ...flow and satisfies any application or office environment In addition to the copy fax scanning and printing functions essential to any business this machine provides network and box functions to suppor...

Page 22: ...computer it can be sent as an e mail attachment or a fax can be sent using the Internet Scan operations Paper documents can quickly be converted to digital data This converted data can conveniently be...

Page 23: ...operations When turned off the machine enters a state where it conserves energy 4 Memory Mode key Press to register store the desired copy fax scan settings as a program or to recall a registered pro...

Page 24: ...rge Display key Press to enter Enlarge Display mode 16 Accessibility key Press to display the screen for specifying settings for user accessibility functions 17 Power Save key Press to enter Power Sav...

Page 25: ...power switch This switch turns on off all functions of the machine Normally the main power switch is turned on Power auxiliary power key Press to turn on off machine operations When turned off the mac...

Page 26: ...ctly if it is turned on a short time after being turned off Do not turn off the machine while it is printing otherwise a paper misfeed may occur Do not turn off the machine while it is operating other...

Page 27: ...edure described below to load paper into the various paper trays Loading paper into tray 1 and tray 2 Follow the procedure described below to load paper into tray 1 and tray 2 1 Slide the lateral guid...

Page 28: ...ets of plain paper can be loaded For details on the number of sheets of thick paper that can be loaded refer to chapter 6 Copy paper original documents of the User s Guide Copy Operations 2 Note For d...

Page 29: ...igher than the mark Tray 3 can be loaded with up to 1 500 sheets of plain paper Tray 4 can be loaded with up to 1 000 sheets of plain paper For details on the number of sheets of thick paper that can...

Page 30: ...at the surface to be printed on faces downward Do not load so many pages that the top of the stack is higher than the mark Up to 3 000 sheets of plain paper can be loaded For details on the number of...

Page 31: ...ocedure described below to load paper into the bypass tray 1 Open the bypass tray When loading large sized paper pull out the tray extension 2 Load the paper into the tray Load paper so that the side...

Page 32: ...o 157 g m2 Up to 80 sheets Thick paper 2 158 g m2 to 209 g m2 Up to 70 sheets Thick paper 3 210 g m2 to 256 g m2 Up to 60 sheets Thick paper 4 257 g m2 to 300 g m2 Up to 50 sheets OHP transparencies U...

Page 33: ...eeds 1 through 15 refer to page x 33 of this manual and perform the appropriate operation For details on misfeed 16 to 18 finisher 9834 refer to page x 34 of this manual and perform the appropriate op...

Page 34: ...indicated levers and dials may result in burns If you get burnt immediately cool the skin under cold water and then seek professional medical attention 7 CAUTION Precautions for toner spills Be carefu...

Page 35: ...misfeed in the finisher differs depending on the selected Finishing settings 2 Reminder Do not forcefully push or pull the sensor pin in the horizontal transport unit otherwise the horizontal transpor...

Page 36: ...misfeed in the finisher differs depending on the selected Finishing settings 2 Reminder Do not forcefully push or pull the sensor pin in the horizontal transport unit otherwise the horizontal transpor...

Page 37: ...owing procedure describes how to clear paper misfeeds that have occurred in post inserter 9835 2 Reminder Be careful that your fingers are not pinched when returning the upper unit of the post inserte...

Page 38: ...ge appears indicating the part that should be replaced When the message appears follow the corresponding procedure to replace the part 2 Note For details refer to chapter 8 Replacing toner cartridges...

Page 39: ...replaceable by the user Detail For details on the replacement procedure refer to page x 41 of this manual When the waste toner box is full the following message appears If it is replaceable by the us...

Page 40: ...s on the replacement procedure refer to page x 43 of this manual When there are no more staples in the finisher the following message appears Detail For details on the replacement procedure for finish...

Page 41: ...x 40 cm5520 When the punch scrap box is full the following message appears If it can be emptied by the user Detail For details on the emptying procedure refer to page x 47 of this manual...

Page 42: ...e to ten times Dispose of empty toner cartridge properly Recycle where possible 7 CAUTION Handling toner and toner cartridges Do not burn toner or the toner cartridge Toner expelled from the fire may...

Page 43: ...toner or the toner cartridge Toner expelled from the fire may cause burns 7 CAUTION Precautions for toner spills Be careful not to spill toner inside the machine or get toner on your clothes or hands...

Page 44: ...he tilt and then tilt the unit to the right and lightly shake it twice in the direction of the tilt Dispose of imaging units properly 7 CAUTION Precautions for toner spills Be careful not to spill ton...

Page 45: ...x 44 cm5520 Detail When replacing the black imaging unit be sure to replace the filter at the back of the machine Filter is included with the black imaging unit...

Page 46: ...e finisher 9834 The following procedure describes how to replace the staple cartridge for finisher 9834 2 Reminder When moving the stacker unit do not grab any part other than handle otherwise your ha...

Page 47: ...e finisher 9833 The following procedure describes how to replace the staple cartridge for finisher 9833 2 Reminder When moving the stacker unit do not grab any part other than handle otherwise your ha...

Page 48: ...cm5520 x 47 Emptying the punch scrap box The following procedure describes how to empty the punch scrap box...

Page 49: ...an area to temporarily place a document or other materials This is also used when the authentication unit biometric type is installed 5 Fax multi line CM3500220 Installed to increase the telephone li...

Page 50: ...alled on the finisher In addition this option allows the finisher to be operated manually 12 Output tray CM5520050 Collects printed pages 13 Video interface kit CM5520070 Used for connecting the image...

Page 51: ...x 50 cm5520...

Page 52: ...1 Basic operations Chapter 1 Basic operations...

Page 53: ...nformation on the general operation for copying 1 Position the document to be copied If a screen for entering the user name account name and password appears type in the necessary information and then...

Page 54: ...n multiple document pages can be combined into a single printed page As a factory default 1 sided 1 sided is selected Finishing The printed pages can be sorted by pages or by copies In addition the pa...

Page 55: ...the User s Guide Copy Operations 4 Press the Start key To stop scanning or printing press the Stop key To interrupt the copy job press the Interrupt key To scan the next document while printing reserv...

Page 56: ...nformation on the general operation for faxing 1 Change the mode If a screen for entering the user name account name and password appears type in the necessary information and then touch Login or pres...

Page 57: ...s 1 6 cm5520 Basic operations Chapter 1 2 Select the destination If fax numbers are already registered a registered destination can be selected For details on registering destinations refer to page 3...

Page 58: ...al Settings or Comm Settings and specify the desired settings For details refer to chapter 2 To send a fax of the User s Guide Fax Operations 3 Position the document to be faxed To send a document tha...

Page 59: ...ter 1 4 Press the Start key Detail To stop the transmission after the Start key was pressed touch Job List then Job Details and then delete the job to be stopped For details refer to chapter 2 To send...

Page 60: ...Basic operations 1 cm5520 1 9 Basic operations Chapter 1 2 1...

Page 61: ...s sent as an attachment to an e mail message Scan to FTP The scan data is sent to an FTP server Scan to SMB The scan data is sent to a shared folder on a computer on the network Other than data scanne...

Page 62: ...ess touch Direct Input select the transmission method and then type in the destination address A document can be sent to multiple destinations at the same time Broadcast transmission For details on se...

Page 63: ...ould be specified by the administrator Network settings can also be specified by using Web Connection For easier operation specify in advance any settings other than the network settings according to...

Page 64: ...This user box can only be accessed by users who belong to the account group and have logged on when account track settings have been applied Bulletin board user boxes This user box can be used to sha...

Page 65: ...1 Basic operations 1 14 cm5520 Basic operations Chapter 1 1 Display the screen for registering user boxes...

Page 66: ...Basic operations 1 cm5520 1 15 Basic operations Chapter 1 2 Touch New To change the settings for a registered user box select the user box whose settings are to be changed and then touch Edit...

Page 67: ...and then use the keyboard that appears in the touch panel to type in the user box name Password Specify a password to protect the registered user box Touch Password and then use the keyboard that appe...

Page 68: ...for the user box number and the user box name Be sure to specify these settings Detail Personal user boxes can be created and used by users registered with user authentication By creating user boxes...

Page 69: ...cribe how to save data in user boxes Data can be saved in boxes from Copy mode Fax Scan mode and User Box mode Detail Data saved from Copy mode cannot be transmitted The operations for saving data in...

Page 70: ...fied by touching Enter User Box No then typing in the box number To search for a user box name touch Search User Box 3 Check the name of the document The document name automatically set as the default...

Page 71: ...n the document to be saved 5 Press the Start key When saving a document to a user box with a Copy mode function select Page Print to Yes to print the document at the same time that it is saved Saving...

Page 72: ...asic operations Chapter 1 2 Select the user box where the document is to be saved The user box can also be specified by touching Enter User Box No then typing in the box number To search for a user bo...

Page 73: ...the Start key When saving a document to a user box with a Fax Scan mode function specifying another destination allows the document to be sent at the same time that it is saved Detail A user box regi...

Page 74: ...a user box with a User Box mode operation 1 Touch Save Document 2 Select the user box where the document is to be saved The user box can also be specified by touching Enter User Box No then typing in...

Page 75: ...e document name touch Document Name and then use the keyboard that appears in the touch panel to type in the name To specify settings such as the image quality and document orientation touch Scan Sett...

Page 76: ...Basic operations 1 cm5520 1 25 Basic operations Chapter 1 The operation can also be started by touching Start...

Page 77: ...data and stored in a compact format reducing the amount of office space needed Efficiently transmitting and sharing documents Documents can easily be transmitted on a network without using a computer...

Page 78: ...Basic operations 1 cm5520 1 27 Basic operations Chapter 1 If a password has been specified for the user box type in the password and then touch OK 1 2 1 2...

Page 79: ...ttings and settings such as the number of copies can be specified To print multiple saved data at the same time touch Combine Up to 10 documents can be printed at the same time For details refer to ch...

Page 80: ...Basic operations 1 cm5520 1 29 Basic operations Chapter 1 Sending saved documents 1 Select the user box containing the document to be sent 1 2...

Page 81: ...h Send To send multiple saved data at the same time touch Bind TX Up to 10 documents can be sent at the same time For details refer to chapter 5 Sending a user box document of the User s Guide Box Ope...

Page 82: ...ment can be sent to multiple destinations at the same time For details on sending a document to multiple destinations refer to page 4 21 of this manual If necessary touch Communication Settings and sp...

Page 83: ...1 Basic operations 1 32 cm5520 Basic operations Chapter 1...

Page 84: ...2 Useful copy operations Chapter 2 Useful copy operations...

Page 85: ...ing basic settings for quick copying The screen can be customized for example with the Quick Copy screen so that copy functions are more conveniently available Quick Copy screen Basic copy settings ar...

Page 86: ...single sided or double sided 5 Combine settings Select the setting for combining document pages in copies 6 Separate Scan key Select whether a document scanned in different batches is to be treated as...

Page 87: ...reducing multiple pages and printing them together on a single sheet of paper are convenient for reducing paper use and reducing office space needed for storage Double sided copying When printing a la...

Page 88: ...0 2 5 Useful copy operations Chapter 2 Combined copies Select 2in1 4in1 or 8in1 depending on the number of pages that can be printed on a single page Combine these settings with double sided copying t...

Page 89: ...rations 2 6 cm5520 Useful copy operations Chapter 2 2 Note For details refer to chapter 2 Basic copy operations of the User s Guide Copy Operations If 4in1 or 8in1 is selected the page arrangement can...

Page 90: ...copied is too large to be loaded into the ADF the document can be divided into batches which are scanned separately After all document pages are scanned the copies can be outputted together This is u...

Page 91: ...ents that cannot be loaded into the ADF position them on the original glass Documents can also be scanned in separate batches from the original glass To change the settings touch Change Setting 2 Note...

Page 92: ...o finish them like magazines and pamphlets Whether the Booklet function or the Booklet Original function is used depends on the layout of the original document Booklet For a document containing indivi...

Page 93: ...er to chapter 7 Application functions of the User s Guide Copy Operations Booklet Original For a pamphlet with its staples removed from the center binding select the Booklet Original function The docu...

Page 94: ...Useful copy operations 2 cm5520 2 11 Useful copy operations Chapter 2 2 Note For details refer to chapter 7 Application functions of the User s Guide Copy Operations...

Page 95: ...ful copy operations Chapter 2 2 5 Erasing document shadows from copies Frame Erase Copies can be produced by erasing unwanted areas around the document such as the transmission information on received...

Page 96: ...ame width can be erased on all four sides of the document or the width that is erased can be specified for each side The width of the frame to be erased can be set between 0 1 and 50 mm 2 Note For det...

Page 97: ...l copy operations Chapter 2 2 6 Printing copies enlarged reduced on paper with a different size Auto zoom Copies can be produced with the zoom ratio automatically selected based on the size of the loa...

Page 98: ...than the document load the document with the same orientation as the paper 2 Note For details refer to chapter 2 Basic copy operations of the User s Guide Copy Operations If the Auto Zoom setting is...

Page 99: ...py operations 2 16 cm5520 Useful copy operations Chapter 2 2 7 Copying book page spreads on separate sheets of paper Book Copy A page spread such as in an open book or pamphlet can be copied onto sepa...

Page 100: ...Useful copy operations 2 cm5520 2 17 Useful copy operations Chapter 2 1 2 1 2...

Page 101: ...uide Copy Operations Parameter Description Book Spread Both pages of the page spread are printed on the same page Separation Separate copies of each page in the page spreads are printed in the documen...

Page 102: ...pages while copying Cover Sheet When copying using paper for cover pages that is different from the paper of the main body of the document instead of copying the cover pages and document separately t...

Page 103: ...tions Chapter 2 2 Reminder Use paper with the same size for the cover pages and for the main body of the document and load them in the paper trays in the same orientation 1 2 Select the paper tray loa...

Page 104: ...Useful copy operations 2 cm5520 2 21 Useful copy operations Chapter 2 2 Note For details refer to chapter 7 Application functions of the User s Guide Copy Operations...

Page 105: ...pied and stapled together Settings can be specified to staple the document in the corner or at two locations The Staple settings are available only if the optional finisher is installed Holes for fili...

Page 106: ...Paper weight 64 g m2 to 128g m2 Paper sizes 2 Hole Punch setting A3 w to A5 v w 11 17 w to 5 1 2 8 1 2 w 8 13 w 1 8k w 16k v w 3 Hole 4 Hole Punch setting A3 w B4 w A4 w B5 v 11 17 w 8 1 2 11 v 7 1 4...

Page 107: ...opying onto envelopes Bypass tray Use the bypass tray when copying onto envelopes When copying onto envelopes the orientation of the document and paper is extremely important 1 Position the document a...

Page 108: ...ter 2 2 Specify the paper type and size If envelopes are loaded select the Envelope Paper Type setting Select a size that matches the size of the envelope that is loaded 2 Note For details refer to ch...

Page 109: ...11 Easily recalling frequently used functions Registering recalling programs Frequently used functions can be registered as a copy program The registered copy program can easily be recalled and used...

Page 110: ...Useful copy operations 2 cm5520 2 27 Useful copy operations Chapter 2 Detail A maximum of 30 copy programs can be registered Recalling a program 1 2 1 2...

Page 111: ...ons Chapter 2 2 Note For details refer to chapter 3 Additional copy operations of the User s Guide Copy Operations Shortcut keys Frequently used Application functions can be added as a shortcut key to...

Page 112: ...Useful copy operations 2 cm5520 2 29 Useful copy operations Chapter 2...

Page 113: ...operations Chapter 2 Detail If the image controller icon appears only one shortcut key for the Basic screen can be programmed 2 Note For details refer to chapter 11 Utility mode of the User s Guide C...

Page 114: ...er 2 2 12 Checking the copies Proof Copy Before printing a large number of copies a single proof copy can first be printed so that it can be checked This allows copy errors to be corrected before a la...

Page 115: ...2 Useful copy operations 2 32 cm5520 Useful copy operations Chapter 2 A single copy is printed Check the proof copy...

Page 116: ...the proof copy touch Change Setting and then change the settings If the document was loaded into the ADF printing of the proof copy begins without the screen appearing confirming that scanning of the...

Page 117: ...m5520 Useful copy operations Chapter 2 2 13 Checking the number of prints Meter Count The total number of printed pages and detailed counts of prints such as the number of black and white prints can b...

Page 118: ...ied on large sized paper using the Black setting the Full Color setting the Single Color setting the 2 Color setting and the total for all Color settings Total Copy Print Displays the total number of...

Page 119: ...tory default 2 Note For details refer to chapter 1 Before making copies of the User s Guide Copy Operations Manually entering a Power Save mode Instead of waiting the specified length of time the mach...

Page 120: ...Useful copy operations 2 cm5520 2 37 Useful copy operations Chapter 2 2 Note For details refer to chapter 1 Before making copies of the User s Guide Copy Operations 1 2 1 2...

Page 121: ...2 Useful copy operations 2 38 cm5520 Useful copy operations Chapter 2...

Page 122: ...3 Useful fax operations Chapter 3 Useful fax operations...

Page 123: ...requently used destinations can be registered Destinations can be registered in the address book or as group destinations Address book destinations By registering a frequently used destination in the...

Page 124: ...Useful fax operations 3 cm5520 3 3 Useful fax operations Chapter 3 Registering a fax number Destination registration screen...

Page 125: ...Operations No Using the keypad type in the registration number Name Specify the name of the fax number to be registered Index Select the index characters used for organizing the fax numbers By select...

Page 126: ...gistered together as a single group The fax numbers that can be registered as a group destination must be registered in the address book In order to register a group destination the individual fax num...

Page 127: ...Fax Operations Registering the program destination Scanning settings transmission settings and destination can be registered with a single button These are called program destinations The registered p...

Page 128: ...ons performed until now Communication List A log of the transmissions and receptions can be viewed in a report and printed The transmission report reception report and activity report which combines t...

Page 129: ...Fax Operations Fax jobs that could not be sent are automatically saved in the Fax Retransmit User Box Jobs saved in the Fax Retransmit User Box can be sent manually Settings must be specified in Admin...

Page 130: ...recipients with a single operation This is called a broadcast transmission Broadcast transmission Recipients can be specified for broadcast transmissions by typing in the destination using the keypad...

Page 131: ...operations Chapter 3 2 Note For details refer to chapter 2 To send a fax of the User s Guide Fax Operations Touch Next Destination to display a screen for entering the second destination A destination...

Page 132: ...tions can be specified in the following combination Address book 500 destinations Direct input 100 destinations Direct input e mail addresses 5 destinations 2 Note For details refer to chapter 2 To se...

Page 133: ...ations Chapter 3 3 4 Selecting registered transmission source information Fax transmission source information settings Registered transmission source information transmission source name and fax ID ca...

Page 134: ...sword The transmission source information is registered by the administrator Check with the machine s administrator for registered information The administrator can set the position for printing the t...

Page 135: ...ed when scanning double sided documents 3 Resolution The larger the numbers the clearer the image 4 File Type This parameter is not available when sending to a fax number 5 Density Select whether to d...

Page 136: ...2 3 5 No Parameter Description 1 Scan Size Specify the size of document to be scanned This is useful when you want to fax only a portion of the document 2 Annotation The document to be sent can be sav...

Page 137: ...the data for scanned documents on the sender s machine and sending it with a request from the recipient is called polling transmission A document sent using this machine s Polling TX function is store...

Page 138: ...ssion To receive data sent as a polling transmission touch Polling RX in the Communication Method Settings screen and then specify the sender to receive the data Bulletin polling transmission can be u...

Page 139: ...te For details refer to chapter 6 Useful transmission functions of the User s Guide Fax Operations Transmitting using late night transmission cost timer transmission Destination settings can be specif...

Page 140: ...xes refer to page 3 27 of this manual Before Internet faxing can be used various settings must be specified by the administrator 2 Note For details refer to chapter 2 Transmission of the User s Guide...

Page 141: ...fax operations Chapter 3 3 9 Sending documents by e mail Internet faxing Using the Internet a scanned document can be sent as an e mail attachment The transmission costs are included in the Internet...

Page 142: ...ax operations 3 cm5520 3 21 Useful fax operations Chapter 3 When the destination is entered directly 2 Note For details refer to chapter 2 Transmission of the User s Guide Network Fax Operations 3 2 1...

Page 143: ...s Chapter 3 3 10 Reducing printing costs Memory RX User Box Received faxes can be saved in user box as data and printed when they are needed By selecting the received faxes to be printed printing cost...

Page 144: ...an be specified for the Memory RX User Box Settings for the Memory RX User Box are specified in Administrator mode The administrator password is required to specify the settings 2 Note For details ref...

Page 145: ...1 Sending confidential documents When sending documents a confidential user box SUB address and the transmission password transmission ID can be specified in addition to the fax number of the destinat...

Page 146: ...ransmission a confidential box and transmission ID must be specified on the recipient s fax machine An F code transmission can be used only if the recipient s fax machine supports F code functions 2 N...

Page 147: ...The administrator password is required to specify the settings In Administrator mode settings can be specified to print the data of a received fax even from the machine when the fax is forwarded or t...

Page 148: ...n be sent to a destination fax machine with the same settings as if it is printed In order to use computer faxing the fax driver must be installed 2 Note For details refer to chapter 9 Setting up the...

Page 149: ...3 Useful fax operations 3 28 cm5520 Useful fax operations Chapter 3...

Page 150: ...4 Useful scanning operations Chapter 4 Useful scanning operations...

Page 151: ...ations Frequently used destinations can be registered Destinations can be registered in the address book or as group destinations Address book destinations By registering a frequently used destination...

Page 152: ...Useful scanning operations 4 cm5520 4 3 Useful scanning operations Chapter 4 Registering an e mail address Destination registration screen...

Page 153: ...ns No Using the keypad type in the registration number Name Specify the name of the e mail address to be registered Index Select the index characters used for organizing the e mail addresses By select...

Page 154: ...be registered together as a single group The destinations that can be registered as a group destination must be registered in the address book In order to register a group destination the individual d...

Page 155: ...Guide Network Scanner Operations Registering the program destination Scanning settings transmission settings and destination can be registered with a single button These are called program destination...

Page 156: ...lution and the scanning method according to whether the document contains text or images can be specified when scanning a document A document of good quality can be sent by using a combination of thes...

Page 157: ...Detail The higher the resolution the larger the data becomes 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations Selecting an Original Type setting Select the...

Page 158: ...Text Photo Select this setting for documents consisting of both text and photos 3 Photo Select this setting for documents consisting only of photos 4 Dot Matrix Original Select this setting for docum...

Page 159: ...perations 4 10 cm5520 Useful scanning operations Chapter 4 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations If Text Photo or Photo is selected the photo ty...

Page 160: ...Useful scanning operations 4 cm5520 4 11 Useful scanning operations Chapter 4 4 3 Transmitting with the selected Color and File Type settings Selecting the Color and File Type settings File Type...

Page 161: ...ailable when faxing or using Internet faxing 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations File type Description PDF This type of file can be displayed...

Page 162: ...ns Chapter 4 4 4 Transmitting with the page number or time added The page number or date time can be added to the scanned document Both the page number and the date time can be added at the same time...

Page 163: ...ngs also changes the color with the page number settings Page numbers can also be added with header footer settings The header footer settings are specified in Administrator mode 2 Note For details re...

Page 164: ...Useful scanning operations 4 cm5520 4 15 Useful scanning operations Chapter 4 Adding the date and time The date and time of scanning can be added to a document to be sent...

Page 165: ...tings also changes the color with the date time settings Page numbers can also be added with header footer settings The header footer settings are specified in Administrator mode 2 Note For details re...

Page 166: ...cm5520 4 17 Useful scanning operations Chapter 4 4 5 Transmitting with the background color adjusted Background Removal When scanning a document with a colored background a cleaner scan can be created...

Page 167: ...4 Useful scanning operations 4 18 cm5520 Useful scanning operations Chapter 4 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operations 2 1...

Page 168: ...Useful scanning operations Chapter 4 4 6 Transmitting with shadows erased Frame Erase Scans can be sent while erasing unwanted areas around the document such as the transmission information on receive...

Page 169: ...e same width can be erased on all four sides of the document or the width that is erased can be specified for each side The width of the frame to be erased can be set between 0 1 and 50 mm 2 Note For...

Page 170: ...4 4 7 Transmitting to multiple recipients Searching for a registered destination Select a recipient registered in the address book Group destinations which are multiple destinations that have previous...

Page 171: ...ul scanning operations Chapter 4 Detail Unwanted destinations can be deleted from under Broadcast Destinations or the settings can be changed 2 Note For details refer to chapter 2 Scanning of the User...

Page 172: ...ocuments by e mail E mail transmissions Scan data can be sent as an e mail attachment simply by specifying the e mail address 2 Note For details refer to chapter 2 Scanning of the User s Guide Network...

Page 173: ...ached file The subject of the e mail message and the file name can be changed when sending scan data by e mail 2 Note For details refer to chapter 2 Scanning of the User s Guide Network Scanner Operat...

Page 174: ...4 4 9 Checking transmissions performed until now Current Jobs Job History lists The transmission log includes the Current Jobs list which allows the jobs currently being performed to be checked and t...

Page 175: ...s Chapter 4 Detail Jobs that are being sent and jobs queued to be sent are displayed in the Current Jobs list Jobs that have been sent are displayed in the Job History list 2 Note For details refer to...

Page 176: ...5 Useful box operations Chapter 5 Useful box operations...

Page 177: ...ns Chapter 5 5 Useful box operations 5 1 Changing the name of a saved document Edit Name The name of a document saved in a user box can be changed Documents that were not named when they were saved ca...

Page 178: ...e document name is the name of the file sent by e mail or to an FTP or SMB server Change the document name after considering the conditions of the destination server 2 Note For details refer to chapte...

Page 179: ...Chapter 5 5 2 Scanning double sided documents Scan Settings When saving data in a user box from User Box mode touch Scan Settings to change the settings for scanning the document To scan double sided...

Page 180: ...ing in the Scan Settings screen in the same way that it is specified in User Box mode Since the default setting is 1 Sided be sure to specify the 2 Sided setting in the Scan Settings screen to save a...

Page 181: ...ta is saved in user boxes can be specified for each user box When the specified length of time has passed data saved in user boxes will automatically be erased Specify a setting for Auto Document Dele...

Page 182: ...Useful box operations 5 cm5520 5 7 Useful box operations Chapter 5 2 1...

Page 183: ...5 Useful box operations 5 8 cm5520 Useful box operations Chapter 5 2 Note For details refer to chapter 7 Specifying Utility mode paramteters of the User s Guide Box Operations 2 1...

Page 184: ...Useful box operations 5 cm5520 5 9 Useful box operations Chapter 5 5 4 Printing sending multiple data combined Combine Bind TX Two or more data saved in user boxes can be printed or sent 2 1 2 1...

Page 185: ...5 Useful box operations 5 10 cm5520 Useful box operations Chapter 5 When Combine is selected Specify the order that the data is combined 1 2 Specify the Finishing settings and then print the data...

Page 186: ...ed from Copy mode cannot be sent If data saved from Copy mode is combined with other data the data cannot be sent 2 Note For details refer to chapter 4 Printing a user box document and chapter 5 Sendi...

Page 187: ...perations 5 12 cm5520 Useful box operations Chapter 5 5 5 Changing finishing settings for saved data before printing Finishing Before printing data saved in a user box the finishing settings can be ch...

Page 188: ...ument Offset When a finisher is not installed If the sorting conditions are met copies are fed out and sorted in an alternating crisscross pattern When a finisher is installed The copies are fed out s...

Page 189: ...5 Useful box operations 5 14 cm5520 Useful box operations Chapter 5 2 Note For details refer to chapter 4 Printing a user box document of the User s Guide Box Operations...

Page 190: ...e edit delete user boxes Print send data in user boxes Download data from a user box to a computer Copy move delete data in user boxes About Web Connection Web Connection is a device management utilit...

Page 191: ...5 Useful box operations 5 16 cm5520 Useful box operations Chapter 5...

Page 192: ...6 Troubleshooting Chapter 6 Troubleshooting...

Page 193: ...lowing Check that the machine s power plug is firmly inserted into the electrical outlet In addition check that the circuit breaker has not been tripped Check that the machine has been turned by using...

Page 194: ...l panel cancels Power Save mode Try pressing the Power Save key in the control panel If the weekly timer has set the machine in Sleep mode a screen appears in the touch panel when the Power Save key i...

Page 195: ...on For a toner cartridge After the message Toner Cartridge X needs to be replaced soon appeared the message Replace toner cartridge X appears Replace the toner cartridge according to your maintenance...

Page 196: ...eration is performed 2 Reminder If the misfeed warning remains displayed after the indicated items have been checked contact your service representative What is image stabilization In order for this m...

Page 197: ...call service representative screen The phone number and fax number for the usual service representative appear in the center of the call service representative screen Answer When this message appears...

Page 198: ...7 User Settings parameters Chapter 7 User Settings parameters...

Page 199: ...ctions can be changed according to the operating conditions and environment 7 1 Displaying the User Settings screen Various settings can be specified from the User Settings screen Detail To change the...

Page 200: ...parameters refer to chapter 11 Utility mode of the User s Guide Copy Operations For details on the Scan Fax Settings parameters refer to chapter 10 Utility mode of the User s Guide Fax Operations For...

Page 201: ...left panel of the touch panel screen and the settings in the Basic screen can be changed Copier Settings The settings for copy functions can be changed so that the operations can easily be performed S...

Page 202: ...User Settings parameters 7 C550 7 5 User Settings parameters Chapter 7 Printer Settings The settings for print functions can be changed so that the operations can easily be performed...

Page 203: ...7 User Settings parameters 7 6 C550 User Settings parameters Chapter 7...

Page 204: ...8 Glossary Chapter 8 Glossary...

Page 205: ...saving mode Power Save mode or Sleep mode The machine can be manually set to a power saving mode when the Power Save key is pressed Punch Holes can be punched in copies for filing Save in User Box Th...

Page 206: ...9 Index Chapter 9 Index...

Page 207: ...Date Time 4 13 Deleting document 5 6 Double sided copy 2 2 2 4 Double sided documents 5 4 E Edit name 5 2 E mail transmission 4 23 Emptying the punch scrap box x 47 Enlarge Reduce 2 14 Envelope 2 24 F...

Page 208: ...e cartridge for finisher FS 608 x 45 Replacing the toner cartridge x 41 Replacing the waste toner box x 42 Resolution 4 7 S Safety information x 5 Saving in user box 1 18 Scan settings 3 14 5 4 Search...

Page 209: ...9 Index 9 4 cm5520 Index Chapter 9...

Page 210: ...Printing for Professionals Beyond the Ordinary Oc 100 Oakview Drive Trumbull CT 06611 www oceusa com Oc 2007 All Rights Reserved...

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