Observint NVR16 Firmware User Manual Download Page 109

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NVR4, NVR8, NVR16, NVR32 Firmware User Manual

SECTION 12: USING VIDEO PLAYER SOFTWARE SECTION 1:

6. In th Ready to Install menu, click Install. Allow the installation to complete before continuing.

7. Click

Finish

to complete the installation. By default, the application will open.

Summary of Contents for NVR16

Page 1: ...Firmware User Manual Products NVR4 NVR8 NVR16 NVR32 NetworkVideo Recorders PLEASE READ THIS MANUAL BEFORE USING YOUR SYSTEM and always follow the instructions for safety and proper use Save this manual for future reference RS_NVR4 8 16 32_V8 1 0_RM 190506 ...

Page 2: ...n product applications such as the making transmission or recording of video and or audio signals of others without their knowledge and or consent We encourage you to check and comply with all applicable local state and federal laws and regulations before engaging in any form of surveillance or any transmission of radio frequencies Microsoft Windows and Internet Explorer are either registered trad...

Page 3: ... 3 Channel Protocol Manage menu 24 3 2 4 Channel Live menu 25 3 2 5 Channel Image Control menu 27 3 2 6 Channel PTZ menu 28 3 2 7 PTZ control panel 28 3 2 8 Channel Privacy Mask menu 29 3 2 9 Channel Motion menu 30 3 2 10 PIR 32 SECTION 4 Record 35 4 1 Encode 35 4 2 Record 36 4 2 1 Record Schedule 37 SECTION 5 Alarm Configuration 39 5 1 Motion alarm handling 39 5 2 PIR 40 5 3 IO alarm menu 41 5 4 ...

Page 4: ... 2 Load Default 66 8 3 3 Upgrade 67 8 3 4 Parameter Management 67 8 3 5 Auto Reboot 69 8 4 IP Camera Maintain 69 8 4 1 Upgrade 69 8 4 2 Load Default 70 8 4 3 Reboot IPC 71 8 5 Information 71 8 5 1 Channel Information 72 8 5 2 Record Info 72 8 5 3 Network Status 73 SECTION 9 Search Playback Backup andTags 74 9 1 Using Search Features 74 9 1 1 Search Playback and Backup video 75 9 1 2 Event Search P...

Page 5: ...DVision Mobile App for Remote Access 95 11 1 Getting Started 95 11 2 Help screens 97 11 2 1 Overview 97 11 2 2 Live View 98 11 2 3 Remote Playback 98 11 2 4 Record Local Playback 99 11 2 5 Image Manager 99 11 2 6 Remote Setting 100 11 2 7 Alarm 100 11 2 8 Device Manager 101 SECTION 12 UsingVideo Player Software 102 12 1 Installation onWindows 102 12 2 Play video file 104 12 2 1 Capture image 105 1...

Page 6: ...vi www Observint com NOTES ...

Page 7: ...resolution Multi screen display in live view is supported and the display sequence of channels is adjustable Live view screen can be switched in groups Manual switch and auto switch are provided and the auto switch interval is configurable Custom window division live view layout configuration 3D positioning in live view Configurable main stream and sub stream for the live view Quick setting menu i...

Page 8: ...lay reverse speed up speed down when playback and locating by dragging the mouse Supports thumbnails view and fast view during playback Up to 16 ch synchronous playback at 1080p real time See specifications for you NVR Supports playback by transcoded stream Manual capture continuous capture of video images and playback of captured pictures Files Management Search and export vehicle detection files...

Page 9: ... parameters Remote viewing of the device status system logs and alarm status Remote keyboard operation Remote HDD formatting and program upgrading Remote system restart and shutdown RS 485 transparent channel transmission Alarm and exception information can be sent to the remote host Remotely start stop recording Remotely start stop alarm output Remote PTZ control Remote JPEG capture Two way audio...

Page 10: ... Using the Remote Control 3 5 11 14 16 9 1 6 4 2 10 13 15 12 7 8 9 No Icon Description 1 1 8 Numeric keys Press to display channel 1 8 2 9 0 Numeric keys 3 ALL Press to display all channels Multiple display mode 4 Menu Press to enter or exit the Main Menu 5 Mute Mute On off 6 Submenu Go to submenu 7 Up arrow key Volume increase 8 SEL Press to enter the selected menu item and edit the setting 9 Lef...

Page 11: ...ou click in an editable data entry field a virtual keyboard will appear Click on the character in the keyboard to enter it into the field When the data entry is complete click the Enter key in the lower right corner Move cursor left right Enter Click to delete previous character Click for upper lower case ...

Page 12: ...within 3 minutes If it is the first time powering on the recorder an activation screen will open You must use this menu to setup an admin password for the system and an Unlock Pattern if preferred for quickly accessing the configuration menus if the recorder 1 In the screen shown above enter your admin password in the New Admin Password and Confirm Password fields see below Ensure that the Passwor...

Page 13: ...le drop down list and then click Enable Click Apply to continue 3 Click the Draw button to open the Set Unlock Pattern window 4 In the Set Unlock Pattern window drag the mouse cursor across a pattern of circles then release the mouse 5 Repeat the pattern you entered and then click Apply to save the configuration The configuration Wizard initial screen will open ...

Page 14: ...ovided for your recorder for more information 1 When the initial Wizard window appears click Start Wizard to continue 2 The next Wizard screen is used to configure the network settings of the recorder Initially the recorder acquires network using DHCP Dynamic Host Configuration Processor which usually exists somewhere on your LAN DHCP provides network settings that are compatible with other device...

Page 15: ... 192 168 001 001 DNS1 DNS2 DNS1 is the primary DNS server and DNS2 is a backup DNS server Usually should be enough just to enter the DNS1 server address b You can also configure the ports the NVR If you need to change the port numbers of your NVR consider the following Web Port This is the port that you will use to log in remotely to the NVR e g using the Web Client If the default port 80 is alrea...

Page 16: ...se time format between 24 hour and 12 hour Time Zone Set the correct time zone b Click the NTP tab To use a Network Time server to automatically set the date and time in your recorder check the Enable NTP box and then select a Server Address from the drop down list Click Update Now to acquire the current Date and Time information c Click the DST Daylight Savings Time tab Setup the values in the DS...

Page 17: ...t time and end time for daylight saving 4 Click Next to continue 5 In the IP Camera menu the Wizard automatically lists all cameras connected to the channel RJ 45 connectors on the back panel If some channels are unused you can add compatible network IP cameras to the NVR up to the capacity of the NVR For instance if you have an 8 channel NVR and have four cameras plugged into the backpanel channe...

Page 18: ... assigned ii In the Edit Connection Information menu open the Switch Mode drop down list and then select Manual Mode Click OK to close this menu iii In the IP Camera Wizard window click the Search button in the lower left corner A list of compatible IP cameras installed on the network will appear in the left frame iv To add a network camera from the search results list check the select box for the...

Page 19: ...eforecontinuing vi Repeat this procedure to add additional network cameras to you NVR vii Click Next to advance to the next Wizard menu 6 In the Disk menu you can configure how your disk HDD will be used The Overwrite Auto feature enables you to always keep a previous optional number of days of data written to the HDD when the disk becomes full and Format initializes the HDD for use in the recorde...

Page 20: ...select Auto b To format an HDD i Check the select box for the HDD you want to Format from the list above ii Click the Format button Allow the format operation to complete before continuing 7 Click Next to continue Use the Resolution menu to select an output resolution that matches your monitor The NVR automatically adjusts the output resolution during start up to match the highest resolution of yo...

Page 21: ...esolution you prefer and then click Apply 9 Click Next to continue The Mobile screen shows the P2P settings provided with your recorder and a QR code you can scan to easily connect the NVR to the mobile app HDVision available free for Android and iOS 10 Click Next to continue The Summary screen shows the settings selected the Wizard ...

Page 22: ...reens and change your selections Click Finish to close the Wizard 12 Click Finish to close the Wizard a If cameras were added using the Wizard video from those cameras will appear in the Live screen See below Status Icons b If you want to add cameras to the recorder click the Add icon in the upper right corner of the video frame SECTION 2 INITIAL SETUP ...

Page 23: ...opens a list of cameras that can be added appears at the top Click on the one you want to add to the viewing frame ii Check the parameters in the menu to ensure they are correct see above and then click the Add button Video from the camera will appear in the viewing frame SECTION 2 INITIAL SETUP ...

Page 24: ...18 www Observint com Status Icons SECTION 2 INITIAL SETUP ...

Page 25: ...lay also includes Status icons in each frame that indicate is recording or detected motion and I O alarm or an HDD problem Task menu bar Date Time Start button Filter panel Task Menu Bar The Task Menu Bar appears at the bottom of the screen when you right click on the Live scren or move the mouse to the bottom of the screen To open the Task Menu Bar click the right mouse button anywhere in the Liv...

Page 26: ...n toolbar and then click the Start Menu icon Click to switch user or enable multi user Click for search playback and backup download Click to Setup the system enter menu mode Click to Lock Unlock the screen Unlock state allows access to the configuration menus Click to Shutdown Reboot and Logout of the system Shutdown Click Shutdown to open the Shutdown menu In this menu you can either Shutdown to...

Page 27: ... Menu Bar and then click the Setup icon Click the block for the setup configuration you want to see or change Using these menus may require authentication NOTE Iftherecorderisnotinmenuoperationforone 1 minute thescreenwilllocktopreventunauthorizedOSDoperations Search Click Search to search for recorded video SECTION 3 CHANNEL LIVE DISPLAY ...

Page 28: ...t the NVR is currently recording This icon appears when the camera has detected motion The icon indicates that the external I O alarm device is triggered This icon indicates that the HDD is in error to work This icon indicates the HDD is unformatted This icon indicates the HDD is full This icon indicates the HDD is read only Camera Quick Setting Toolbar The Live screen Camera Quick Setting Toolbar...

Page 29: ...nu will appear over the Live View screen 3 2 2 Channel Channel menu To configure the Live View screen channels click the Channel tile See above The Channel menu includes the following buttons Search Search for and list compatible IP cameras installed on the network Results of the search are shown above in the upper frame of the menu You can modify the settings of these camera by clicking the icon ...

Page 30: ...Manual Mode After selecting a camera clicking Manual Mode to open a menu for changing the network settings of the IP camera Auto Mode After selecting a camera clicking Auto Mode will delete the POE chanel IP Camera Channel Delete Check the select box for one or more added IP cameras and click this button to delete the camera 3 2 3 Channel Protocol Manage menu Use the Protocol Manage menu to edit t...

Page 31: ...u want to enable the sub stream Type Only RTSP available now Port Enter the RTSP port of your IP camera Resources Path Enter the RTSP address of your IP camera To use this menu 1 Select the protocol you want to edit from the drop down list 2 Adjust the parameters as needed 3 Click Apply 3 2 4 Channel Live menu In the Live menu click the Setup icon for each camera to configure the on screen display...

Page 32: ...Rate of the camera for IP camera only Show Name Show Time show on screen options Alpha use to set the transparency of the OSD camera name date and time etc Adjust the Hue Brightness Contrast and Saturation values for the image Click Default to load default settings Right click on the Setup menu to return click Apply to save your settings and then right click on the menu to exit SECTION 3 CHANNEL L...

Page 33: ...ation Choose the appropriate options to rotate flip the image For Angle Flip select teh Angle Trad 0 or 360 Select Enable to choose Backlight compensation Select Enable to choose 3D Noised Reduction Select Enable to use WDR Use the slider to adjust Automatic Gain Control level Select White Balance Auto to enable the camera to automatically adjust the brightness and contrast of the video when shoot...

Page 34: ...ormation sent from the NVR to the PTZ camera Make sure it matches the compatibility level of your PTZ camera DataBit StopBit The information between the NVR and PTZ camera is sent in individual packages The DataBit indicates the number of bits sent while the EndBit indicates the end of the package and the beginning of the next information package The available parameters for DataBit are 8 7 6 5 Op...

Page 35: ...acy Mask menu Use the Privacy Mask menu to block areas of the field of view where information may appear that you do not want to view or record You can configure up to four privacy areas in the field of view To use this feature 1 Check the Enable Privacy Zone select box 2 Check the select box for one of the four privacy areas you can configure In the example below Area 1 was selected SECTION 3 CHA...

Page 36: ...checking the select box for that area and then clicking Apply 3 2 9 Channel Motion menu Use the Motion menu to configure areas in the camera field of view where motion of interest can occur When motion is sensed in those areas your NVR can record the event and notify you by sending an email alert with an attached image of the event and or send a push notifications to your HDVision Mobile app Motio...

Page 37: ...by the orange tint For improved efficiency of your system click Clear All areas and then drag a rectangle across only the areas where motion is of interest Motion detection area orange highlight To disable motion detection in an area of the screen where it is being sensed drag a rectangle with the mouse across the area starting on a segment highlighted in orange where motion detection is enabled T...

Page 38: ... the NVR to send you an auto email when the motion is detected You must configure your email settings to use this feature See 6 3 Email setup on page 48 Full Screen If this function is enabled and a motion is detected in a channel you will see that channel in full screen Picture to Cloud Select this option to upload a picture capture of the event to your cloud server The Cloud server must be confi...

Page 39: ...e lowest sensitivity level level 8 is the highest sensitivity level 3 Click the icon in the Setup column to open the setup menu See below By default the entire field of view is selected for PIR sensing as indicated by the orange tinted segments over the background To select only the segments where a heat signature detection is valuable a Click Clear All to clear all selected segments in the field ...

Page 40: ...Click the settings icon and choose which channel s you want to record when the motion detection is triggered Post Recording You can set how long after an event occurs that the NVR will continue to record The recommended recording length is 30 seconds but it can be set higher up to 5 minutes Show Message Check the select box to display the motion icon on the live view screen when a PIR event is det...

Page 41: ...gement software CMS To open the Encode menus click the Record tile in the main menu or click the Record tab on the Setup screen and then click the Encode link the left panel Mainstream setup 1 In the Encode menu click the Mainstream tab 2 Configure each camera channel for the recording parameters you want to use Recording parameters include Resolution Resolution parameter defines how large the rec...

Page 42: ...nterval the higher the video quality with a higher network bandwidth Video containing a high level of motion city street traffic etc should have a low iframe interval for better video quality ETR ETR is used to select the same resolution frame rate etc settings for PIR Motion triggered recording as other recording modes If ETR is not selected PIR Motion triggered recordings can have different reso...

Page 43: ...y your settings to other channels 4 2 1 Record Schedule Use the Record Schedule graphical user interface GUI to define when recording a channel is enable for either Normal continuous recording Motion triggered recording or PIR triggered recording during the week Notice that the schedule three rows for each day one to mark Normal recording one for Motion recording and one for PIR recording and one ...

Page 44: ...or PIR 3 Drag the mouse linearly or diagonally across an area of the matrix where you want to enable that recording mode To disable a recording mode on the schedule select the mode you enabled and then drag the mouse across the area you want to disable 4 Select a different mode and repeat the method in step 3 above 5 When finished setting up the schedule click Apply to activate it You can also cli...

Page 45: ... detected Alarm Out Not used Latch Time Use the Latch Time parameter to set how long the buzzer will sound when the alarm is triggered 10s 20s 40s and 60s Record Click the settings icon and choose which channel s you want to record when the motion detection is triggered Post Recording You can set how long after an event occurs that the NVR will continue to record The recommended recording length i...

Page 46: ...t The PIR alarm menu is shown below 1 Configure the PIR alarm options for the camera you are configuring Buzzer Enable this option to sound an alarm tone when a PIR event is detected You can set the buzzer duration in seconds when the PIR is detected Alarm Out Not used Latch Time Use the Latch Time parameter to set how long the buzzer will sound when the alarm is triggered 10s 20s 40s and 60s Reco...

Page 47: ...t click the mouse to return to the Live View Main menu 3 Click the PIR Detection button to re configure the PIR detection settings for a camera Options in this menu are the same as those in the Channel PIR menu See 3 2 10 PIR on page 32 5 3 IO alarm menu This menu is reserved for future enhancement It does not apply to NVRs without alarm input sensing 5 4 PTZ Linkage alarm menu To open the PTZ Lin...

Page 48: ... to enable PIR alarm event to point a PTZ camera at a Preset field of view PTZ1 4 Click the Settings icon associated with a PTZ camera and then in the popup menu select the PTZ camera channel and a Preset field of view associated with the camera to point the camera in that direction when Motion and or PIR alarm event occurs 2 Click Apply to retain your settings You can also click the Copy button t...

Page 49: ...owing Switch Check the select box to enable the monitoring of the event Buzzer Set the buzzer duration when the event occurs Off 10s 20s 40s 60s To disable buzzer select OFF Alarm Out Check the select box to enable the external alarm device to sound Recorder must be connected to an external Alarm Out device such as a buzzer This feature is not currently implemented Latch Time Specify how long an e...

Page 50: ... to acquire compatible Ethernet network settings from a DHCP server on your network often with a router or disable DHCP uncheck the DHCP box and enter your own settings Settings you use must be compatible with other devices on the network to avoid network IP address conflicts Parameters shown in the General screen include LAN IP Address The IP address is the unique identifier for every machine usi...

Page 51: ...o which IP cameras are connected Each IP camera connected to the internal switch has a different IP address Subnet Mask Subnet mask is a network parameter which defines a range of IP addresses that can be used in the internal switch Typically this parameter is 255 255 255 000 and rarely needs to change 6 1 1 PPPoE settings PPPoE Point to Point Protocol over Ethernet is a specification for connecti...

Page 52: ... port 9000 is already taken by other applications please change it RTSP Port Default is 1050 if the default port 1050 is already taken by other applications please change it UPNP If you want to log in to the recorder remotely using a Web Client you need to port forward the router for your recorder If your router supports UPnP you can enable it both in the router and recorder to automatically setup...

Page 53: ...address you enter in the URL box when you want to connect remotely to the recorder via PC Fox example NVR no ip org User Password Enter the user name and password you obtained when creating an account on the DDNS service provider s web page 2 After all parameters are entered click Test DDNS to test the DDNS settings If the test result is NetworkisunreachableorDNS isincorrect please verify that the...

Page 54: ...ncryption Open the drop down list and select the appropriate option for your Email provider Options include Auto SSL TSL and Disable If you are unsure about the correct setting set Encryption to Auto default SMTP Port Enter the SMTP port of your email server SMTP Server Enter the SMTP server address required by your email provider User Name Enter your email address Password Enter the password of y...

Page 55: ...f the notification modes listed to the right of the matrix Motion Exception or PIR 3 Drag the mouse linearly or diagonally across an area of the matrix where you want to enable that notification mode To disable the notification on the schedule select the mode you enabled and then drag the mouse across the area you want to disable 4 Select a different mode and repeat the method in step 3 above Noti...

Page 56: ...Format HDD To format the device you must enter an administrative user name and password and then click OK to confirm to continue formatting Overwrite Use this option to overwrite old recordings on the HDD when the HDD is full Open the drop up list and select the option you prefer For example if you choose the option 7 days then only the last 7 days recordings are kept on the HDD To prevent overwri...

Page 57: ...e you want to apply to the HDD Disk Type options are Read write default read only and redundant Set the HDD to Read only mode to prevent new recordings from being written to the device You can still search for and play recording on a read only HDD A Redundant HDD can be used to automatically backup recordings on read write HDD When a redundant HDD is designated the system can be configured to reco...

Page 58: ...k Group Type drop down list and select the type of group to configure 2 Open the Disk Group drop own list and select the Disk Group you want to assign cameras to 3 Click the numbered boxes representing camera channels to record to the HDDs in the selected group 4 Click Apply to save the settings 5 Repeat steps 1 through 4 above to configure other disk groups 7 1 2 S M A R T data Use the S M A R T ...

Page 59: ... Long This is a longer test that verifies the above plus it performs a surface scan to reveal problem areas on the disk surface if any and forces bad sector relocation Conveyance This is a quick test that verifies that the mechanical parts of the hard drive are working properly 2 Click Check and then allow the test to complete Progress of the test is indicated in the Self check State field to the ...

Page 60: ...rds a message will appear that an activation link was sent to your email address the email address you used to create the Dropbox account Check your email and then click the link to activate the settings b You will be directed to the Dropbox website Click Allow to finalize the activation 4 Open the Cloud Overwrite drop down list and select the overwrite option you prefer 5 Click inside the Folder ...

Page 61: ...ter is particularly important when operating one recorder among other recorders with a remote control You can identify the target recorder using the Device ID Language Select a language you would like the system menus to be displayed in Multiple languages are available Video Format Select the correct video standard for your region Menu Timeouts Click the drop down menu to select the time your NVR ...

Page 62: ...lect the preferred date format Time Format Open the drop down list to select the preferred time format Time Zone Open the drop down list to select a time zone of your region or city 2 Click Apply to save your settings NTP Settings The NTP Network Time Protocol feature allows your NVR to automatically sync its clock with a time server This gives it the ability to consistently have an accurate time ...

Page 63: ... the NTP feature Select an NTP Server Address from the drop down list 4 Click Update Now to manually sync the date and time 5 Click Apply to save your settings DST Settings With the Daylight Saving Time DST feature you can automatically adjust the time in the recorder when DST is in effect SECTION 8 SYSTEM SETTINGS ...

Page 64: ...icular day and time when Daylight Saving starts and ends For example 2 a m on the first Sunday of a particular month Date Select the start date click the calendar icon end date and time when Daylight Saving starts and ends Start Time End Time Set the start time and end time for Daylight Saving 7 Click Apply to save your settings 8 1 2 Output Configuration This menu allows you to configure video ou...

Page 65: ...ge Scale and offset adjusts the size and position of the display on the monitor a To adjust the scale and offset i Select either Scale X Offset or Y Offset ii Click the arrows icons below to adjust the size or position of the screen iii Repeat i and ii for other adjustments as needed iv Right click anywhere on the screen to exit ScaleandOffset Setup 3 Configure the following parameters as needed C...

Page 66: ...trator has full control of the system Administrators can change both administrator and user passwords and enable and disable password protection None Normal User has access to Live View Search Playback and other functions You can setup multiple user accounts with different levels of access to the system Change Password To change the password for the administrator or user accounts 1 Click the User ...

Page 67: ...e Authentication menu enter the OLD password and then click Authenticate 5 In the Multi User menu enable Password Enable strongly recommended Add New Users To create a new user 1 Select one of the user accounts that is currently disabled and then click the User Edit icon In the example below user1 user 6 accounts are disabled SECTION 8 SYSTEM SETTINGS ...

Page 68: ...e drop down list and then select Enable 3 Click the User Name field to change the user name 4 Open the Password Enable drop down list and then select Enable strongly recommended 5 Enter a new password in both the Password and Confirm fields SECTION 8 SYSTEM SETTINGS ...

Page 69: ...the Authentication window enter the admin user password Setting User Permissions You must login as an admin user to set the user permissions for a user Admins can enable or disable access to certain menus and functions of each user account SECTION 8 SYSTEM SETTINGS ...

Page 70: ...or capabilities you want the user to use Click All to check all boxes Click Clear to check none of the boxes 9 Click Save to save your settings 8 3 Maintenance In this menu you can search and view the system log load default settings upgrade the system export and import system parameters and configure system auto reboot SECTION 8 SYSTEM SETTINGS ...

Page 71: ...ns in the Start Date and End Date fields to set the date range for the log messages you want to search for 2 Click the Start Time and End Time fields and then edit the time to set the start time for the start date and end time for the end date to refine the time span of your search range 3 Open the Log Type drop down list and select the type of events you would like to search Select All to see the...

Page 72: ...sh drive for your log backup into a USB port b Click Backup to copy the search result to a flash drive c When the backup menu appears navigate to the folder on the flash drive where you want to save the file d Click OK to begin copying the file Allow the backup operation to complete before continuing 8 3 2 Load Default You can reset the NVR settings to its out of box state You can reset all settin...

Page 73: ...lash drive Click OK 4 Click Upgrade to start the system upgrade The system upgrade will last around 5 10 minutes Allow the upgrade process to complete before continuing Follow the on screen instructions to complete the process DO NOT power off the NVR or remove the USB from NVR during firmware upgrade 5 After the upgrade process completes remove the flash drive from the recorder 8 3 4 Parameter Ma...

Page 74: ...place for possible use later To Load the Main Menu settings 1 Plug a USB flash drive containing the Main Menu Settings you saved earlier into a USB port on the recorder 2 Click Load Settings on the Parameter Management menu 3 Navigate to the Main Menu Settings file you want to load and select it 4 Follow the on screen instructions to complete the load operation You must enter the admin user passwo...

Page 75: ...ect box to enable this feature 2 Open the Time drop down list and then select either Every Day Every Week or Every Month 3 Depending on your selection use the lower menus to define what day and time the reboot will occur 4 Click Apply to save your settings You can also click Default to setup a reboot every Sunday at 12 00 am 8 4 IP Camera Maintain 8 4 1 Upgrade Use the Upgrade menu to upload a fir...

Page 76: ...n select the firmware file you need for the Upgrade and then click OK 3 In the Upgrade menu click IPC Ugrade to install the new firmware You may be required to enter the admin user password to initiate the upload Allow the operation to complete before continuing 8 4 2 Load Default Use this menu to reset an IP camera to its factory default state To use this menu SECTION 8 SYSTEM SETTINGS ...

Page 77: ... this menu to reboot an IP camera To use this menu 1 Check the select box for the camera s you want to reboot 2 Click Reboot Camera You may be required to enter the admin user password to initiate the reboot operation Allow the reboot to complete before continuing 8 5 Information The Information menus show important configuration data about the recorder Use it to show system information channel in...

Page 78: ...ion Used the Channel Information screen to see the mainstream and substream recording configuration motion detection status and other parameters for each IP camera monitored by the system 8 5 2 Record Info Use the Record Info screen to see the recording information for each connected camera This information includes the bitrate stream type recording resolution and frame rate FPS and other paramete...

Page 79: ...73 NVR4 NVR8 NVR16 NVR32 Firmware User Manual 8 5 3 Network Status The Network Status screen includes a summary of all network settings SECTION 8 SYSTEM SETTINGS ...

Page 80: ... menu Playback Status Channel selection Video Playback Controls Timeline Time frame options Search Type Search Options Search Date The Search menu includes the following Search Options the system provides various search playback methods General Events Sub periods Smart Pictures Search Date search by a date to play back Search Type the system provides different search types to narrow your search Ch...

Page 81: ...cursor to the channel you want to capture and then click the icon to save the snapshot Add Default Custom Tag Click to assign a name to the video clip The clip can then be searched for by tag name Timeline Continuous recordings are shown with colored bars to represent different types of recording legend shown in the bottom right corner of the display Use the time frame options to view a smaller or...

Page 82: ...s on Video Playback Controls 6 Use the time frame options to expand or contract the timeline to see more or less detail 7 If you want to save a section of video during playing back a Plug a USB flash drive into a USB port on the controller b Play back the video you want to backup c Click the Video clip icon d Check the channel s you want to include in your video clip backup e Move the mouse cursor...

Page 83: ...sure your USB drive has enough free space to accommodate the file j Click Save k When the backup drive menu appears navigate to the folder where you want to save the file l Click OK to begin The progress bar at the bottom of the window shows you the progress of the backup SECTION 9 SEARCH PLAYBACK BACKUP AND TAGS ...

Page 84: ...ile statistics Backup Play icon Event info Search Type Search Date Time To search play back up for events 1 Choose the date and time you want to search 2 Check the recording types you want to search or check Search Type to choose all 3 Choose the channels you want to search or check Channel to choose all channels 4 Click the Search button to start search 5 Events fitting your search criteria are d...

Page 85: ...at the right bottom of the screen 9 To backup the files you selected click the Backup icon to save the video to USB flash drive or click the Play icon in playback controls to play the video s 9 1 3 Event Playback Control The Search screen appears as that shown below during playback Event list for playback Video Playback Controls Legend Play recording Backup Timeline Timeframe options Items in the ...

Page 86: ...ch Date To search and play video in sub periods 1 Configure the date and time you want to search 2 Select the split screens you want the videos to be played in 3 Select the recording types you want to search or check Search Type to choose all 4 Select the channel you want to search Note This feature supports to search and playback of one channel at a time 5 Click the Play button to start playback ...

Page 87: ...earched automatically Please note that this function only supports to search and play one channel at a time 4 Click the Play button to start playback Control the playback with buttons on Video Playback Controls The color bar on the top of the timeline indicates the time span of the recordings you searched for The color bar on the bottom of the timeline indicates the complete time span for the reco...

Page 88: ...t Search area selected To define one or more specific areas do the following 1 Click and drag the mouse cursor across the area you want to search You can define multiple areas In the example shown above the area in the middle without the grid was selected for Smart search You can also use the same action to delete areas you selected 2 Click the Search icon to return to the Playback menu and play v...

Page 89: ...he Live view frame you want to tag If the video is not being recorded no record icon in the upper right corner of the frame click on the Manual Record icon to begin recording Record in progress icon Add Customized tag 2 Click on the Add Customized Tag icon on then Quick Setting Toolbar 3 In the Add Tag popup window click OK or edit the Tag Name field and then click OK Create a tag during Playback ...

Page 90: ...ck Save in the Add Tag window to save the tag name Search for Tags To find tagged recordings 1 Open the Search window 2 Click the Tag tab Click Search icon Play icon Select Start End date and time Search result tag list SECTION 9 SEARCH PLAYBACK BACKUP AND TAGS ...

Page 91: ...ed at that time range 5 To play a tagged recording double click on the entry in the list Edit icon 6 To edit the tag name click the edit icon for the tag name you want to change 7 To quickly find a recording with a specific tag name enter the tag name in the Keyword field and then click the Search button In the example below intruder was entered in the keyword field Search button SECTION 9 SEARCH ...

Page 92: ...86 www Observint com The Search result is shown in the chart SECTION 9 SEARCH PLAYBACK BACKUP AND TAGS ...

Page 93: ...t Internet Explorer Ver 11 10 9 8 It does not support Microsoft Edge Apple Safari 5 1 or above 10 2 Remote login NOTE TheinstructionsandscreenshotsincludedhereinforaninitiallogintotheNVRuseaMicrosoftWindows7system Ifusinga Windows10oranAppleiOSsystem theinstructionsaresimilar Important notes about remote login Remote login to the recorder requires Microsoft Internet Explorer IE You must install Su...

Page 94: ...s of the recorder as the URL for your browser 3 If the plugin SurveillancePlugin exe SurveillanceClient dmg on iOS was not previously installed on your PC a The recorder will prompt you to install the plugin When the following screen appears click the download link b In the footer bar when the Run Save or Cancel options appear click Save c Allow the download to complete and then open your IE downl...

Page 95: ...double click on the plugin file to execute it e Click Install in the setup wizard window wait until the plugin installation completes Follow the on screen instructions 4 Open an IE browser window enter the same URL as before If the plugin installation was successful an authentication window will appear ...

Page 96: ...View frames 16 Open Channel List Open Channel List Live Toolbar Color adjust PTZ controls Stream select Main Menu Tabs Logout Live View toolbar Screen split Open all channels Original proportion Close all channels Digital zoom Mic enable Volume Mute Record On Off Snapshot Enlarge Stretch 1 Double click on a channel frame to expand the image to full frame SECTION 10 REMOTE LOGIN ...

Page 97: ...click the Color adjust icon Balance the screen colors using the sliders in the Color frame as needed for your monitor 3 Click the Channel list icon In the list that opens you can start and stop manual recording capture an image and select bitrate for the channel SECTION 10 REMOTE LOGIN ...

Page 98: ...the PTZ icon to select it 10 4 Playback screen Open the Playback screen by clicking the Playback tab You can playback recorded video from up to four channels at a time Controls and options for the remote Playback screen are very similar to the console Search screen For more information see 9 1 Using Search Features on page 74 SECTION 10 REMOTE LOGIN ...

Page 99: ...en the Remote Settings screen by clicking the Remote Settings tab Click the links in the left panel to open the menu for that item For more information about items in the menu refer to the descriptions of the firmware menus earlier in this manual SECTION 10 REMOTE LOGIN ...

Page 100: ...ngs tab Items in this menu configure the directories on your local computer where you want to save record download and capture files and the format of record and capture files to save NOTE IfattemptstomakechangestotheLocalSettingsdirectoriesfails RunMicrosoftIEinadministrativemode AddtheURLoftherecordertotheTrustedlistinIE ...

Page 101: ...his chapter uses screens captured on Android smartphone 11 1 Getting Started In this example an Android phone was used to open the HDVision Mobile app for the first time add a device and open the Live View display to view video streams from cameras The device we added was attached to the same WiFi router we are connected to with our phone 1 Install the HDVision Mobile app on your Android or iOS de...

Page 102: ... In the left screen above tap on the device you added to open the Details screen 8 In Details enter the administrative User Name and Password for the device in the fields provided and then tap Add Device The Edit Device screen should open 9 If the settings are correct for the device a Connected message should appear on Edit Device Tap Save to open the Live screen The Live screen supports different...

Page 103: ... Mobile app and a description of the icons on each screen This subsection includes each Help screen included in the V1 0 release To access the Help screens tap the Help button on the Main Menu and then select the feature of the component of the application you want help with 11 2 1 Overview SECTION 11 HDVISION MOBILE APP FOR REMOTE ACCESS ...

Page 104: ...98 www Observint com 11 2 2 Live View 11 2 3 Remote Playback SECTION 11 HDVISION MOBILE APP FOR REMOTE ACCESS ...

Page 105: ...99 NVR4 NVR8 NVR16 NVR32 Firmware User Manual 11 2 4 Record Local Playback 11 2 5 Image Manager SECTION 11 HDVISION MOBILE APP FOR REMOTE ACCESS ...

Page 106: ...100 www Observint com 11 2 6 Remote Setting 11 2 7 Alarm SECTION 11 HDVISION MOBILE APP FOR REMOTE ACCESS ...

Page 107: ...101 NVR4 NVR8 NVR16 NVR32 Firmware User Manual SECTION 11 HDVISION MOBILE APP FOR REMOTE ACCESS 11 2 8 Device Manager ...

Page 108: ... video memory For Mac users install the file named VideoPlayer_ x x xx_xxxx_xx_x dmg for example VideoPlayer_1 0 15_2017_01_6 dmg Minimum system requirements include Mac OS X 10 9 or above 2GB RAM 12 1 Installation on Windows To install Video Player on a Windows computer 1 Copy the installation file to the hard drive of your computer 2 Double click on the file to begin the installation A Setup Wiz...

Page 109: ...ser Manual SECTION 12 USING VIDEO PLAYER SOFTWARE SECTION 1 6 In th Ready to Install menu click Install Allow the installation to complete before continuing 7 Click Finish to complete the installation By default the application will open ...

Page 110: ...formats from your recorder While a file s is playing you can Capture a screen shot and record a section Clip from the recording You can play multiple files simultaneously by changing the screen divisions defaults to 1 x 1 and selecting multiple files to play at the same time Video Player may not play standard MP4 or AVI files formats To play a backed up file 1 Click the Open File button in the pla...

Page 111: ...in the Play controls 12 2 1 Capture image To capture a screen image 1 Play the video file you want to capture an image from 2 Click the Capture icon in the upper right corner of the screen A message box will appear in the lower right corner of the monitor with a link to where the capture file is located You can click on the link to open that directory ...

Page 112: ...wing To create a clip 1 Play the video file you want to save a clip from 2 At the place in the video where you want to start creating a clip click the scissors icon in the upper right corner The icon will turn white for a few seconds and the message Start Recording Success will appear briefly in the lower right corner of the monitor ...

Page 113: ...AYER SOFTWARE 3 At the place in the video where you want to stop creating the clip click the scissors icon again A message box will appear in the lower right corner of the monitor with a link to where the clip file is located You can click on the link to open that directory ...

Page 114: ...108 www Observint com SECTION 12 USING VIDEO PLAYER SOFTWARE ...

Page 115: ...orn out or needs to be replaced Verify that the video format NTSC or PAL is configured correctly in the camera and the NVR Q Q 4 How can I protect the NVR from being harmed by heat A A The NVR must dissipate heat while it is running Always place the NVR where good air circulation is present and it is away from heat sources This practice will ensure stability and extend the life of the NVR Q Q 5 Th...

Page 116: ... PTZ decoder with a 120 Ω resistor to suppress reflections and match impedance Otherwise PTZ control may be unstable Q Q 12 Why doesn t dynamic detection work A A Please check if the motion detection time and motion detection regional settings are correct Verify that the sensitivity is not set too low Q Q 13 Why doesn t alarm work A A Please check if the alarm setting alarm connection and alarm in...

Page 117: ...he unit 4 Do not plugin audio and video cables or cables connected to ports like the RS 485 while power is applied to the NVR Always make connections to the NVR when it is powered off 5 Check the system maintenance log messages regularly to look for marginal failures in the system 6 Please prevent the audio and video signals of NVR from being intervened by other electronic devices and prevent the ...

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