Oasis RAPID PRO RP14, Installation & User Manual

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Troubleshooting
F.A.Q
Do I need to have my heat pump serviced?
It is recommended that you have your Oasis heat pump serviced once per year by your local certified
air conditioning or refrigeration technician. If your unit is located in a coastal area, more frequent
maintenance may be necessary.
During the service, they will check the operational pressures of the refrigeration system and clean the
fin coil to ensure maximum performance.
Do we have recommended service agents?
Oasis and Sunlover Heating have a large database of recommended service agents. Please contact
us for your local service agent details.
Should I check my unit regularly?
We recommend you check your unit regularly to avoid potential issues and damage to your heat
pump.
What should I be checking regularly?
Check the water inlet/outlets often for leaks. You should avoid the condition of no water or air
entering into the system, as this will influence unit’s performance and reliability.
You should clear the pool/spa filter regularly to avoid damage to the unit as a result of the dirty of
clogged filter.
The area around the unit should be dry, clean and well ventilated. Make sure there is nothing
blocking the airflow of the heater e.g. Leaf litter.
Check the power supply and cable connection often, should the unit begin to operate abnormally,
switch it off and contact the qualified technician