Oasis I Series, Installation & Operation Manual

Page: 35 / 36

9. Warranty
Please refer to the Oasis in NZ or Sunlover Hea
ti
ng in Australia website for warranty details
•
Australia: www.sunloverhea
ti
ng.com.au
•
New Zealand: www.oasisheatpumps.com
1. Warranty terms are from date of purchase.
2. This warranty excludes any defect or injury caused by or resul
ti
ng from misuse, abuse, neglect, accidental
damage, improper voltage, vermin infesta
ti
on, incompetent installa
ti
on, any fault not a
tt
ributable to faulty
manufacture or parts, any mod
ifi
ca
ti
ons which a
ff
ect the reliability or performance of the unit.
3. This warranty does not cover the following:
a. Natural Disasters (hail, lightening,
fl
ood,
fi
re etc.)
b. Rust or damage to paintwork caused by a corrosive atmosphere
c.
When serviced by an unauthorized person without the permission of Oasis
d. When a unit is installed by an unqua
lifi
ed person
e. Where a unit is incorrectly installed
f.
When failure occurs due to improper or faulty installa
ti
on
g. Failure due to improper maintenance (refer Opera
ti
ng Instruc
ti
ons)
h. ‘No Fault Found’ service calls where the perceived problem is explained within the
i.
Costs associated with delivery, handling, freigh
ti
ng, or damage to the product in transit.
4. If warranty service is required you should:
a. contact Oasis in NZ or Sunlover in Australia via our Contact page on our web site
b. provide a copy of your receipt as proof of purchase
c.
have completed the online warranty registra
ti
on or provide a completed warranty card.
5. Onsite technical service is available within the normal opera
ti
ng area of your Oasis Industries authorized
Service Centre. Service outside this area will incur a traveling fee.
6. Unless otherwise spec
ifi
ed to the purchaser, the bene
fi
ts conferred by this express warranty and addi
ti
onal to
all other condi
ti
ons, warran
ti
es, rights and remedies expressed or implied by the Trade Prac
ti
ces Act 1974 and
similar consumer protec
ti
on provisions contained in legisla
ti
on of the States and Territories and all other
obliga
ti
ons and liabili
ti
es on the part of the manufacturer or supplier and nothing contained herein shall
restrict or modify such rights, remedies, obliga
ti
ons or liabili
ti
es.
9.1 Warranty Registra
ti
on
Oasis highly recommend customers to complete their warranty details and email
to sales@oasisheatpumps.com
33
11