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TREATMENT SYSTEM INITIAL SERVICE POLICY
Our Company, ____________________________, will operate and maintain the NuWater Aerobic
System located at _________________________________________________________, (legal description only)
Permit # __________________, for the period of 2 years beginning ___________ and ending _______________.
This contract will provide for all required inspections, testing and service of your NuWater Aerobic Treatment
System. The policy will include the following:
1. __________ inspections a year/service calls ( at least one every ________ months), for a total of ______ over
the two year period including inspection, adjustment and servicing of the mechanical, electrical and other
applicable component parts to ensure proper function. This includes inspecting the control panel, air pumps, air
filters, diffuser operation, and replacing or repairing any component not found to be functioning correctly.
2. An effluent quality inspection consisting of a visual check for color, turbidity, scum overflow and examination
for odors. A test for chlorine residual and pH will be taken and reported as necessary.
3. If any improper operation is observed, which cannot be corrected at the time of the service visit, you will be
notified immediately in writing of the conditions and estimated date of correction.
4. Any additional visits, inspections or sample collections required by specific Municipalities, Water/River
Authorities, County Agencies, the TCEQ or any other regulatory agency in your jurisdiction will be covered by
this policy.
At the conclusion of the initial service policy, the Service Provider will make available, for purchase on an annual
basis, a continuing service policy to cover labor for normal inspection, maintenance and repair. According to state
law, all owners of aerobic systems must maintain a factory authorized service provider for the lifetime of the
system.
With 48 hours of a request for service (weekends and holidays excluded), your system will be visited by the
service provider listed below or their authorized agent. If there are any items which need correction and can not be
immediately remedied, the service provider will inform the home owner, in writing, of the conditions and the
estimated repair date.
The NuWater Homeowners Manual must be strictly followed or warranties are subject to invalidation. Pumping
of sludge build-up, for reasons other than due to warrantied mechanical failure, are not covered by this policy and
will result in additional charges. By signing this form, both installer and Homeowner agree to the terms of this
policy. By signing this form, both the installer and the Homeowner agree that the Homeowner has received a copy
of the Homeowners Manual and the Installer has made a reasonable effort to explain all pertinent information to
the Homeowner.
Enviro-Flo, Inc. is not responsible for service, it is the SERVICE PROVIDER indicated below.
HOME OWNER
SERVICE PROVIDER
_______________________________________ ______________________________________________
Name
Name of Service Company Representative
_______________________________________ _____________________________________________
Address
Address
_______________________________________ _____________________________________________
City
City
(________)__________-___________________ (________)__________-__________________________
_______________________________________ ______________________________________________
Signature of Home owner
Signature of Service Provider and License #.
Summary of Contents for BNR 500 GPD
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