24
5.3
M
ASTER
R
ESET
5.
MAINTENANCE
(CONT’D)
Use the master reset only if you perform the annual maintenance before the annual
maintenance indicator is on. By inserting a small rod (e.g.: paper clip end) during 5 seconds
and more into the reset filter hole of the wall control, a master reset will be done and both
biannual and annual maintenance filter are reset.
If the wall control is in Off position, Fresh air light indicator will flash for 1 second.
If the wall control is in Normal or Boost position, the unit motor and the Fresh air light
indicator will turn off for
3
seconds.
If the wall control is in Recirculation position, the unit motor will turn off during
3
seconds.
6.
TROUBLESHOOTING
If the problem is still not solved, call your installer or the nearest approved Service
Center.
Also, you can reach the Customer Service Department at the following telephone numbers:
Exclusively for model AE60:
1-800-6
3
7-145
3
.
Exclusively for model EA1500:
1-800-567-
3
855.
Exclusively for model HV 1.5:
1-866-7
3
7-7770.
PROBLEMS
SOLUTIONS
1. Unit does not start at Normal
or Boost position.
• Check breaker or fuse in main distribution panel.
• Check there is 120V at the electrical outlet.
2. Unit does not run at Normal
speed, but runs at Boost.
• Check control wiring and wall control connections.
3
. Unit is not operating as per
the selected mode.
• Check wall control wiring.
4. Wall control indicators do not
work properly or not at all.
• Check wall control wiring.
5. Air too dry.
• Avoid operating the unit on BOOST mode.
• Use the Recirculation mode.
6. Persistant condensation.
• Turn on the central heating system.
• Store the firewood outside the house.
• Do not completely close curtains, blinds, etc.
