Administrator's Manual
5. Basic Phone Operations
Version 1.0.2
69
October 2009
5.2.6
Making Multiple Calls
You can make up to two calls at the same time.
¾
To make multiple calls:
1.
Make the first call, by using the handset/headset or speaker.
2.
Make the second call, by pressing the HOLD key to place the first call on hold.
5.3
Advanced Call Options
While a call is in progress, the phone offers numerous additional features:
Using the speaker phone and headset (refer to Section
5.3.1
on page
69
)
Placing a call on hold (refer to Section
5.3.2
on page
69
)
Toggling between calls (refer to Section
5.3.3
on page
69
)
Making a three
‐
way conference call (refer to Section
5.3.4
on page
70
)
Transferring a call (refer to Section
5.3.5
on page
70
)
5.3.1 Using
the
Speaker Phone and Headset
You can use the phone’s built-in speaker and headset functionality, as described below:
Using the Speaker Phone for hands-free operation:
•
You can use the phone’s speaker to talk on the phone. While the call is in progress,
press the SPEAKER key to enable the speaker phone. To terminate the call, press the
SPEAKER key again.
•
When the phone’s handset is on-hook, pressing a digit simulates the hands-free mode,
allowing you to continue dialing the required digits.
Using
the Headset:
While talking on the phone, you can relay audio to a connected
headset. Press the HEADSET key to enable the headset function. To terminate the call,
press the HEADSET key again.
5.3.2
Placing a Call on Hold
You can place a call on hold temporarily. This is typically used to answer a second incoming call
or make another call.
¾
To place a call on hold:
1.
Press the HOLD key to place the call on hold.
2.
To answer a second call, press the HOLD key. The first call is then placed on hold
automatically.
5.3.3
Toggling Between Calls
The phone allows you to toggle between two received calls, where one call is put on hold.
¾
To toggle between calls:
1.
Press the HOLD key to toggle between the calls.
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