OM0252
|
Rev 4 May/2020
Page 9 of 59
NuAire, Inc.
|
2100 Fernbrook Lane
|
Plymouth, MN 55447
|
U.S.A
|
ph: 763.553.1270
|
fx: 763.553.0459
|
tf: 800.328.3352
3.0 Warranty
NuAire, Inc. warrants NU-C300 Series NUWIND Centrifuge that it will repair F.O.B. its factory or furnish without charge
F.O.B. its factory a similar part to replace any material in its equipment within 60 months after the date of sale if proved to
the satisfaction of the company to have been defective at the time it was sold provided that all parts claimed defective shall
be returned, properly identified to the company at its factory, charges prepaid. Factory installed equipment or accessories
are warranted only to the extent guaranteed by the original manufacturer, and this warranty shall not apply to any portion
of the equipment modified by the user. Claims under this warranty should be directed to NuAire, Inc. setting forth in detail
the nature of the defect, the date of the initial installation and the serial and model number of the equipment.
This warranty shall not apply to any NuAire product or part thereof which has been subject to misuse, abuse, accident,
shipping damage, improper installation or service, or damage by fire, flood or acts of God. If the serial number of this
product is altered, removed or defaced as to be illegible, the Warranty shall be null and void in its entirety.
The warranty is for the sole benefit of the original purchaser and is not assignable or transferable. Prior to returning any
item, for any reason, contact NuAire for a Return Authorization Number. This number must accompany all returns. Any
product shipped to NuAire without this number will be returned refused shipment or collect freight.
4.0
Shipments
NuAire takes every reasonable precaution to assure that your NUWIND Centrifuge arrives without damage. Motor carriers
are carefully selected and shipping cartons have been specially designed to insure your purchase. However, damage can
occur in any shipment and the following outlines the steps you should take on receipt of a NuAire NUWIND Centrifuge to be
sure that if damage has occurred, the proper claims and actions are taken immediately.
4.1 Damaged Shipments
4.1.1
Terms are factory, unless stated otherwise. Therefore, it is important to check each shipment before acceptance.
4.1.2
If there is visible damage, the material can be accepted after the driver makes a notation on the consignee's copy
of the freight bill. Then an inspection must be made to verify the claim against the carrier. This inspection is the
basis of your filing the claim against the carrier.
4.1.3
If concealed damage is found it is absolutely necessary to NOTIFY THE FREIGHT AGENT AT ONCE and request an
inspection. Without this inspection, the transportation company may not accept a claim for loss or damage. If the
carrier will not perform the inspection, an affidavit must be prepared stating that he was contacted on a certain
date and that he failed to comply with the request. This along with other papers in the customer's possession will
support the claim.