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3.4 - BATTERY REPLACEMENT 

Applies to both Control Systems - (Must only be done when the fire is Cool) 
a.   

A feature of the Thermostatic Thermatronic Handset is it as a Battery Charge Indicator shown in the screen on the  

      Handset which will determine when both the Handset and Receiver Batteries need changing, however also see 

‘b’

.     

b.

  For Both Control systems, Battery replacement is recommended at the beginning of each heating season, or when an acoustic error 

message sounds during ignition. 

c.

  Error Message – Long signals (0.8 second tone – 0.2 second break) during ignition –  probable cause - batteries in electronic  

      receiver box are nearly discharged. 

d.

  Error Message – 5 second continuous tone – probable cause – cable disconnected or  on/off switch on  valve is in off position. 

e.

  Batteries - Electronic Receiver Box - 4 x AA good quality alkaline - Handset - 1 x PP3 good quality alkaline. 

f. 

To change the Handset battery slide open the plastic panel on the back of the Handset. 

g.

   To change the Receiver Batteries open the outer door by pulling pull at the left side to release it from the magnetic catches. 

       Locate the electronic receiver box, underneath the fire on the left hand side.  Slide open the plastic cover to gain access to the battery 

compartment. You can detach the Receiver by pulling it off its Velcro Pad to make access easier but remember to put it back in the 
same position. 

                                     Note: Only Change The Batteries When The Fire Is Cold   

 

! WARNING!  THE THERMOSTATIC THERMOTRONIC CONTROL SYSTEM PROVIDES THE MEANS FOR UNATTENDED  
OPERATION OF THE FIRE IF THE PROGRAMS OR THERMOSTATE SETTINGS ARE USED THIS COULD POSE A DANGER IF  
COMBUSTIBLE MATERIALS ARE TOO CLOSE TO THE FIRE OR IF YOUNG CHILDREN, THE ELDERLY OR INFIRM OR PETS  
ARE LEFT IN  ATTENDANCE.  

 

3.5 - RESETTING THE MERTIK MAXITROL LOGIC CIRCUITS IF THE HANDSET DOES NOT WORK - APPLIES  TO  
        
BOTH CONTROL SYSTEMS  

Must only be done when the fire is Cool 

 

Basic Reset - 

It sometimes happens that (such as when the handset buttons are pressed out of sequence) the fire stops  

working because the logic circuits get confused and need to be reset.  

 

To do this, simply remove the 4 x AA batteries from the Receiver Box  (see section 2.4f above), wait for 1 minute and then refit the  
batteries. Wait for another minute and then point the handset at the fire and press the red/off  button. Wait for another minute and then start 
the fire as normal. If the fire does not start repeat the resetting procedure. If the fire still does not work a Full Reset can be tried. 
 

Full Reset 

- If you obtain a new handset the control system will need to learn the handset’s unique code via a Full Reset. Also, if the fire is 

not working and the Basic Reset  has not worked a Full Reset can be carried out: 

 

Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door, locate the electronic Receiv-

er Box.   
Locate the Reset Hole on the side of the Receiver and using a pen press and hold in the Reset button until you hear two beeps. 
The first beep is short and the second beep is long. After the second beep release the Reset Button. 
Now on the Handset, within the next 20 seconds press and hold the Small Flame Button until you hear two additional short beeps  
confirming the code is set in the Receiver.  
If you hear one long beep the Code as not been set so repeat the procedure. 

 

If after carrying out the above procedure the situation is not corrected it will be necessary to contact your Installer.  
 

Note: For the Installation/Service Engineer 

- Resetting of the Handset & Control System is also covered in Section 19.1 page 30.   

 

4.0 - CLEANING THE FIRE 

a.

   Allow to cool before cleaning. 

b.

   The outside of the glass can be cleaned as follows: 

      

Clean glass using (preferably distilled) water and a soft cloth ensuring the glass is dried thoroughly afterwards, again using a soft cloth.

 

If stubborn marks persist use a purpose produced Ceramic hob cleaner to clean the area again using a soft cloth. 

 

     

Under no circumstances must an abrasive cleaner be used as this will scratch the glass.

 

c.

   It is quite normal for soot to build-up on the inside of the glass panel over time.  

      The inside of the Glass Door can be cleaned as follows: 
      Open the outer door, by pulling on the centre of the left hand side. 
      Using the Pozidriv screwdriver provided unscrew the 2 screws to the Left Side of the door. 
      Follow instructions in section b. above. 

d.

   The logs or driftwood must 

not 

be cleaned or moved. 

e.

   The outer surfaces of the fire can be cleaned with a damp cloth, do 

not

 use abrasive cleaners. 

 

 

! IMPORTANT NOTE ! 

Under no circumstances must the fire be operated without the glass door being fully closed and secure. 

 

5.0 - SERVICING 

a.

   The fire should be Serviced Annually in accordance with the Gas Safety & Uses Regulations. 

b.

   This fire contains no User Serviceable Parts apart from the batteries. 

c.

   Servicing must be carried out by a Registered Installer. 

d.

   For Servicing or Spare Parts contact your Installer quoting the Fire Name, Model and Serial Number, which can be found on the Data 

Badge. To find the Data Badge/Plate; with the fire cool open the outer door, the Data Badge/Plate can be found at the base next to the 
Control.   

e.

   In the event that the fire shuts down due to any reason, attempt to restart it. If there is a continuing problem, call in a properly  

     qualified specialist engineer.  

f.

  

Under No Circumstances

 must this fire be used if the Glass Panel is broken damaged or cracked or if the Door Seal is  

      damaged 

Summary of Contents for Synergy Perspective BF

Page 1: ...MPORTANT NOTE THIS FIRE IS HEAVY AND ASSISTANCE SHOULD BE SOUGHT WHEN LIFTING ALL INSTRUCTIONS MUST BE LEFT WITH THE USER FOR SAFE KEEPING MANUFACTURED by Nu Flame Limited Unit 4 Kimpton Trade Busines...

Page 2: ...toms Possible Cause 34 21 Energy Class Product Fiche EU Declaration of Conformity 36 22 Diagram of Radio Frequency Control System 39 Guarantee 40 INSTALLATION OPTIONS 12 Sections 12 13 14 15 are for t...

Page 3: ...ergy Glass has been ordered the Glass Shelf will also have been supplied with the Sealing Frame Important Store the Trims and Doors in a safe secure area as all parts will have been Quality Control ch...

Page 4: ...the simulated logs or simulated bark chips need renewing please obtain suitable replacements from a Nu Flame Stockist u The fire must be installed in accordance with the rules in force and these Instr...

Page 5: ...no nearer than 300mm to an opening in the building fabric formed for the purpose of accommodating a built in element such as a window frame The reference to external corners does not apply to building...

Page 6: ...nked by arrow Please note that you can have the flame height anywhere between maximum and preset low For fine adjustment simply tap the large and small flame buttons d Switching Off Press the red off...

Page 7: ...esent room temperature the fire will go straight to the Standby Setting until the temperature drops below the Set Temperature at which point the main burner will relight Note The Room Temperature is s...

Page 8: ...re is not working and the Basic Reset has not worked a Full Reset can be carried out Open the outer door by pulling at the left side to release it from the magnetic catches and open the outer door loc...

Page 9: ...te the Warranty IMPORTANT BEFORE PROCEEDING WITH THE INSTALLATION READ THESE INSTRUCTIONS CAREFULLY THESE INSTRUCTIONS SHOULD BE LEFT WITH THE USER FOR SAFE KEEPING AND FUTURE SERVICING PRIOR TO INSTA...

Page 10: ...de Views show how far the Trims project from the wall Minimum Flat Sizes for Doors Frames Central Around Opening Width mm Height mm Synergy Perspective BF Steel Trim No Sealing Frame 1135mm 560mm Syne...

Page 11: ...as been supplied for the correct gas to be used by checking the Data Badge in the base of the fire d A route for a concealed gas supply is provided through a hole in the rear of the fire at a position...

Page 12: ...evisions With Options Above Note The Steel Trim Option Cannot Be With A Wall Mounted Installation However It Can Be Used In A Fire Surround Installation With A Fire Surround Installation the Shelf of...

Page 13: ...aterial set at least 50mm away from the Fire Note A drip weather shield or equivalent should be provided above the Fireplace Enclosure to prevent rain damp bridging the cavity h A Hole for the flue sh...

Page 14: ...Sealing Frame deduct 359mm ref page 9 from this dimension this will provide the flue length for your application Take your flue length dimension from 500mm maximum wall flue length provided and this i...

Page 15: ...flange of the Sealing Frame stay in position to create a seal to the wall around the fireplace opening While sliding the unit into the Fireplace Opening pull on the excess cable j Referring to the ill...

Page 16: ...ON 15 ARRANGEMENT OF THE FUEL EFFECT FIREPLACE ENCLOSURE HOLE CENTRES FOR CABLE FIXING SYSTEM EYEBOLTS NOTE Tensioning nut wound fully back to allow maximum adjustment FINISHED ADJUSTED Do not overtig...

Page 17: ...ructural survey may be Required d For Combustible Installations e g Wood Studwork the Fireplace should be lined with a suitable non combustible material e g Superlux Board or Equivalent If the rear wa...

Page 18: ...e hot Therefore we do not recommend any shelves space away from the slips 13 4 CUTTING THE HOLE FOR THE FLUE The flue is 150mm in diameter and a hole is required providing sufficient clearance The fol...

Page 19: ...hould line up with those in the Flue Terminal See photograph on next page IMPORTANT NOTE NONE OF THE SQUARE HOLES IN THE FLUE TERMINAL MUST BE WITHIN THE WALL TIP To provide a good square cut end to t...

Page 20: ...ips on the underside of the front of the Fire and the rear of the Fire outer frame stay in position to make a seal against the top edge of the slip at the base of the fireplace enclosure and the front...

Page 21: ...OLE CENTRES FOR CABLE FIXING SYSTEM EYEBOLTS NOTE Tensioning nut wound fully back to allow maximum adjustment FINISHED ADJUSTED Do not overtighten just enough to seal 13 7 PROCEED TO SECTION 15 ARRANG...

Page 22: ...and 150mm either side 1080mm minimum hearth width e The base of the fireplace must be flat level and square to the face of the fireplace opening f There can be no up stand around the hearth as the doo...

Page 23: ...sure or fireplace as this can affect the fires efficiency and cause wall staining 14 4 CLEARANCES TO SHELVES COMBUSTIBLE MATERIALS Refer to diagram FIREPLACE CONSTRUCTION on previous page a A non comb...

Page 24: ...hould line up with those in the Flue Terminal See photograph on next page IMPORTANT NOTE NONE OF THE SQUARE HOLES IN THE FLUE TERMINAL MUST BE WITHIN THE WALL TIP To provide a good square cut end to t...

Page 25: ...ips on the underside of the front of the Fire and the rear of the Fire outer frame stay in position to make a seal against the top edge of the slip at the base of the fireplace enclosure and the front...

Page 26: ...LE CENTRES FOR CABLE FIXING SYSTEM EYEBOLTS NOTE Tensioning nut wound fully back to allow maximum adjustment FINISHED ADJUSTED Do not overtighten just enough to seal 14 8 PROCEED TO SECTION 15 ARRANGE...

Page 27: ...Breast will occur e The Wall Mounted Television must be mounted on a suitable bracket or angled bracket that meets the Television Manufacturer s requirements and spaces the Television at least 35mm a...

Page 28: ...Gas Fires d The preferred height position for a Wall Mounted Television Must meet the Installation Requirements of these Instructions e The Nu Flame Television Glass Heat Shield is only suitable for t...

Page 29: ...the Fire s Installation Instructions and the Fire Surround meets the Minimum Dimensions as detailed in the Diagrams Below b You Must take account of the Television Manufacturer s Installation requirem...

Page 30: ...ly place natural coloured vermiculite granules from large bag into the central tray area on the burner sufficient to fill it to the top 5mm depth Secondly sprinkle a small quantity of black vermiculit...

Page 31: ...n the log support at the front k Place log No 5 next to log No 6 locating it on the peg and the cut out in the rear log l Place the last log No 4 so that it locates on the central peg and rests in the...

Page 32: ...l track down even a single strand of Embaglow and prevent the spark from arcing to the pilot p Before sealing the glass outer door with the 2 screws and the Pozidriv screwdriver provided check the con...

Page 33: ...s the fire may stop working f The customer should be briefed on the need for regular servicing this will normally be once a year g Advise the customer that apart from batteries there are no user repla...

Page 34: ...Embaglow material is left close to the pilot The spark from the ignition system will track down even a single strand of Embaglow and prevent the spark from arcing to the pilot j Check the Condition o...

Page 35: ...as this could be the least cost option 20 5 PILOT FLAME SHORTENS OR GOES OUT WHEN MAIN BURNER IS SELECTED a Monitor the supply pressure at the isolation elbow as the main burner lights If pressure dr...

Page 36: ...imum 67 5 The fire must be Installed serviced by a properly qualified in accordance with Local National Codes Installation Engineer and in accordance with these Installation Instructions Supplier Nu F...

Page 37: ...9 The fire must be Installed serviced by a properly qualified in accordance with Local National Codes Installation Engineer and in accordance with these Installation Instructions Supplier Nu Flame Li...

Page 38: ...BF Certificate Number CE688456 The object of the declaration described above is in conformity with relevant harmonized legislation Gas Appliance Regulation EU 2016 426 The following harmonised standar...

Page 39: ...39 22 0 DIAGRAM OF RADIO FREQUENCY CONTROL SYSTEMS...

Page 40: ...return delivery to us We will not be liable for any such breakages or losses Under no circumstances should any attempt be made to repair the burner on site without our express knowledge and approval d...

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