RDC.ED.UT-3M-EMA.000 OM
Operating manual
EMA Thickness Gauge NOVOTEST UT-3M-EMA
Page. 21
Damages caused by negligent/incorrect operation of the device, natural disaster, water
intrusion into device, probe, accessories, and parts of the device, accident or misuse of the
device;
Wear and tear;
Non-observance of NOVOTEST recommendations regarding periodicity of the device
maintenance;
Non-observance of requirements to the device operation recommended by NOVOTEST;
Changing of the configuration of the device or its components, intrusion into systems of
the device, etc. without the approval of NOVOTEST;
Refusal from repair of any damages found during the regular maintenance;
Factors outside the scope of control of NOVOTEST, for example, air pollution, hurricanes,
chips resulting from shocks, scratches, and use of unsuitable cleaning;
Use of the repair methods not approved by NOVOTEST;
Use of third-party spare parts and couplants of NOVOTEST.
All repairs covered by the NOVOTEST warranty shall be performed by the authorized service
center of NOVOTEST.
3.2.7 Cases uncovered by warranty
The basic warranty of NOVOTEST and extended warranty of NOVOTEST shall not hold
NOVOTEST accountable for any unexpected or indirect damage resulting from a defect covered by
the above warranties. Such damage includes (but is not limited to the following):
reimbursement for inconveniences, phone calls, posting and shipping expenses the device,
loss of profit or damage to property;
all warranties shall become void if the device is officially recognized unserviceable.
3.2.8 Other warranties and consumer law
The basic warranty of NOVOTEST and extended warranty of NOVOTEST shall not harm the
rights provided by the sale agreement that is executed with selling the device to the manufacturer or
authorized dealer of NOVOTEST and the applicable law stipulating the requirements to sales and
servicing of consumer goods.
3.3 Maintenance
The information about the maintenance applies to all NOVOTEST products.
The maintenance shall be performed during the device operation and is categorized into:
preventive maintenance;
regular maintenance.
Preventive maintenance shall be performed at least once in a quarter and includes visual
inspection, cleaning, and greasing.
Regular maintenance shall be performed by NOVOTEST at least once a year and is mandatory to
save the warranty of NOVOTEST.
It is very important to maintain the device during the entire operation period.
The list of steps performed during each maintenance will depend on the device model, year of
production, and run to failure. By request, the authorized service center of NOVOTEST may provide
the information about steps to be taken when servicing the device.
The records of regular maintenance of the device shall be made in the registration certificate of the
device. The information about maintenance is very important; it can be needed to exercise the rights
for warranty repair of the device. So, always make sure that the authorized service center of
NOVOTEST puts a stamp in the right place under the record about the performed procedure.
If any failure in the device is found, it shall be submitted to NOVOTEST for maintenance. Table
3.3 lists the failures that operator can eliminate individually.