OY NORDIC SPA LTD | Tehdaskatu 7, 24100 Salo | www.novitek.fi
9
EN
PROBLEM
POSSIBLE CAUSE
SOLUTION
Cloudy water
•
Dirty filter
• The pH value is not within the
recommended range
•
Insufficient use of cleaning chemicals
• Excessive use of the same water or the
water is too old
•
Clean the filter
• Adjust the water pH level to the
recommended range
• Add a cleaning chemical to the water
• Replace the water in the pool
Smell of water
• The water contains too much organic
matter
•
Insufficient use of cleaning chemicals
• Water pH level too low
• Adjust the water pH level to the
recommended range
• Add a cleaning chemical to the water
Smell of chlorine
• Chlorine level too high
• Water pH level too low
• Wait for the chlorine level to decrease
• Adjust the water pH level to the
recommended range
Musty smell
• Bacterial or algae growth
• Add a cleaning chemical to the water
•
Empty, clean and refill the pool
Organic layer
• Accumulated oil and dirt
• Wipe the dirt away with a clean sponge
Algae growth
• Water pH level too high
• Adjust the water pH level to the
recommended range
• Add a cleaning chemical to the water
Irritated skin
• Unhygienic water
• Free chlorine levels over 5 mg/l
• Add a cleaning chemical to the water
• Wait that free chlorine levels drop
Patches on the pool surface
• Total alkalinity of water too low
• Water pH level too low
• Adjust the water pH level to the
recommended range
• Adjust the total alkalinity to the correct
value
Calcification
• Too much calcium in the water
• Total alkalinity of water too low
• Water pH level too low
• Adjust the water pH level to the
recommended range
•
Empty, clean and refill the pool
WATER CARE
Maintaining and cleaning of the pool is easy and effortless. Chlorine or another water care chemical
is added every time after bathing, or at least once a week, even if the pool was not used. The fibre filter
should be rinsed at least once per month and switched out or a new one with every water change. The
pool should be thoroughly cleaned with a mild disinfectant, and a soft and lint-free cloth or sponge.
Showering before entering the pool is highly advisable, so that abundant solutions or grease from, for
instance, deodorants, fragrances, hair shaping products or body lotions, do not get into the pool. The
water of the pool stays clearer for longer as well, and the fibre filter does not have to be cleaned as
often.
In the table below are the most common problems, causes as well as solutions regarding water care.
WATER CARE TROUBLESHOOTING GUIDE