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Novell Data Synchronizer Mobility Pack Update 2

5.6  Overhead of Extraneous Users

When you add users to your Synchronizer system, data is automatically synchronized from 
GroupWise to the GroupWise Connector before users connect their mobile devices to your 
Synchronizer system. Do not add users to your Synchronizer system who do not have mobile 
devices. Extraneous users create unnecessary synchronization traffic in your Synchronizer system.

5.7  Thorough Uninstallation Required

The standard uninstallation procedures provided in “

Uninstalling the Mobility Pack

” in the 

Novell 

Data Synchronizer Mobility Pack Installation Guide

 occasionally fail to completely uninstall the 

Mobility Pack because of various server-specific issues. When the Mobility Pack software is not 
completely uninstalled, the next installation does not proceed normally. For example, you might 
encounter problems configuring LDAP access during installation. To ensure that the Mobility Pack 
software has been completely uninstalled, perform the following checks:

Š

In YaST, click 

Software > Add-On Products

. The Mobility Pack should not be listed. If it is still 

listed, select it, then click 

Delete

.

Š

In YaST, click 

Software > Software Repositories

. The Mobility Pack repository should not be 

listed. If it is still listed, select it, then click 

Delete

.

IMPORTANT: 

If you do not remove the existing Mobility Pack repository, you cannot 

successfully install the next version of the Mobility Pack software.

Š

In YaST, click 

Software > Software Management

. In the 

Filters

 drop-down list, select 

Patterns

Under the 

Primary Functions

 heading, the Mobility Pack should not be listed. If it is still listed, 

select it. Review the 

Packages

 list for any packages that were not successfully uninstalled and 

uninstall them.

Š

In YaST, click 

Software > Software Management

. In the 

Search

 field, specify 

datasync

, then 

click 

Search

. The 

Packages

 list should be empty. If any Data Synchronizer packages are still 

listed, uninstall them.

Š

Log in as 

root

 in a terminal window, then check for Data Synchronizer RPMs:

rpm -qa | grep datasync

If any Data Synchronizer RPMs are still installed, uninstall them:

rpm -e 

rpm_name

.rpm

Š

Make sure that none of the following directories still exist on your server:

/opt/novell/datasync
/etc/datasync
/etc/init.d/datasync*
/var/lib/datasync
/var/log/datasync
/var/run/datasync
/var/lib/pgsql

If any of these directories still exist, delete them.

Š

After performing all these checks, reboot the Synchronizer server.

Š

Remove the Synchronizer certificate from any workstations where you have run Synchronizer 
Web Admin. For example, in Firefox, click 

Tools > Options > Advanced > Encryption > View 

Certificates

. Select the certificate named 

DataSync Web Admin

, then click 

Delete

.

Summary of Contents for DATA SYNCHRONIZER MOBILITY PACK - UPDATE 2

Page 1: ... Mobility Connector Improved Device Blocking The Mobility Connector Information Monitoring page displays the traffic level for each mobile device This assists in recognizing when a device needs to be blocked because it is having synchronization problems This prevents a synchronization issue with one device from impacting performance for all other devices Synchronization of Attachments When an atta...

Page 2: ... update the Mobility Pack software from the Novell Customer Center you automatically obtain the software through the Novell Update channel This is a convenient way to receive regular updates 1 Log in to the Novell Customer Center http www novell com customercenter 2 Conditional If you have not already done so obtain the product registration code for the Data Synchronizer Mobility Pack and register...

Page 3: ...venience this version number is also displayed in Synchronizer Web Admin 6 Check the Novell Downloads Web site periodically for updates For more detailed instructions see Updating from the Novell Downloads Web Site in Mobility Pack Installation in the Novell Data Synchronizer Mobility Pack Installation Guide 4 Mobility Pack Installation Instructions Follow the instructions in this section if you a...

Page 4: ...talled Update 2 you can register in the Novell Customer Center to receive future updates through the Novell Update channel as described in Updating from the Novell Customer Center in Mobility Pack Installation in the Novell Data Synchronizer Mobility Pack Installation Guide 5 Installation Issues Section 5 1 GroupWise Trusted Application Creation on page 8 Section 5 2 YaST Proposal Error on page 8 ...

Page 5: ...ame for the file instead of browsing to it 5 4 Required Python Package Version If you already have Python packages installed on the server where you are installing the Data Synchronizer Mobility Pack the Data Synchronizer Mobility Pack Installation program needs to update the existing packages rather than install new packages This does not happen by default When you run the Installation program yo...

Page 6: ... be listed If it is still listed select it then click Delete IMPORTANT If you do not remove the existing Mobility Pack repository you cannot successfully install the next version of the Mobility Pack software In YaST click Software Software Management In the Filters drop down list select Patterns Under the Primary Functions heading the Mobility Pack should not be listed If it is still listed selec...

Page 7: ... correctly display the presence or absence of the users or groups Refresh the page in your browser to correctly display the users or groups 6 3 Synchronizer Web Admin Responsiveness After you add a large number of users to the GroupWise Connector the responsiveness of Synchronizer Web Admin might diminish each time you restart the GroupWise Connector For example it might take longer to log in to S...

Page 8: ...th persistent mousing it is still possible to click Clear Cache 6 7 GroupWise Mobile Server Compatibility Novell Data Synchronizer is the replacement for GroupWise Mobile Server GMS These two synchronization solutions can coexist successfully as long as users are transitioned from GMS to Synchronizer in a timely manner An issue with GMS can cause a user whose mobile device is configured to use bot...

Page 9: ...Admin allows you to manually create multiple instances of the same connector However this configuration is not currently supported If you have more users than a single connector can service you can install one or more additional instances of the Mobility Pack until all users are being successfully serviced Users can be organized on multiple instances of the Mobility Pack based on various schemes s...

Page 10: ...ut Data Synchronizer Novell Support and Knowledgebase http www novell com support Data Synchronizer Support Forum http forums novell com novell product support forums data synchronizer Data Synchronization Cool Solutions http www novell com communities coolsolutions datasynchronizer Data Synchronizer Mobility Pack Best Practices Wiki http wiki novell com index php Data_Synchronizer_Mobility_Pack_B...

Page 11: ...o not use deliverables for prohibited nuclear missile or chemical biological weaponry end uses Please refer to the Novell International Trade Services Web page http www novell com info exports for more information on exporting Novell software Novell assumes no responsibility for your failure to obtain any necessary export approvals Copyright 2010 Novell Inc All rights reserved No part of this publ...

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