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4

Novell Data Synchronizer Mobility Pack Update 2

3

Download the Novell Data Synchronizer Mobility Pack ISO file to a convenient temporary 
directory:

3a

On the 

Novell Downloads Web site (http://download.novell.com)

, click 

Search Patches

 in 

the Patches box.

3b

In the 

Standard Select

 field, select 

Data Synchronizer

.

IMPORTANT: 

If you do not see 

Data Synchronizer

, you are looking in the 

Product

 list, 

not the 

Patch Finder

 list. Click 

Search Patches

 to the right of the 

Product

 list, then look in 

the 

Patch Finder

 list.

3c

Under 

Current Patches

, click the 

Novell Data Synchronizer Mobility Pack Update 2 x86-

64

 link to display information about the download.

3d

Review the description of Update 2, then click 

Proceed to Download

.

3e

Follow the online instructions to download the Update 2 ISO file to a convenient location.

4

Use YaST to install the Data Synchronizer Mobility Pack software:

4a

Under 

Groups

, click 

Software

, then click 

Add-On Products

.

4b

Install the Data Synchronizer Mobility Pack as an add-on product.

Complete installation instructions are available in “

Installing and Setting Up a Data Synchronizer 

System

” in the 

Novell Data Synchronizer Mobility Pack Installation Guide

.

After you have installed Update 2, you can register in the Novell Customer Center to receive future 
updates through the Novell Update channel, as described in “

Updating from the Novell Customer 

Center

” in “

Mobility Pack Installation

” in the 

Novell Data Synchronizer Mobility Pack Installation 

Guide

.

5  Installation Issues

Š

Section 5.1, “GroupWise Trusted Application Creation,” on page 8

Š

Section 5.2, “YaST Proposal Error,” on page 8

Š

Section 5.3, “YaST Hangs When Browsing Files in the Installation Program,” on page 8

Š

Section 5.4, “Required Python Package Version,” on page 9

Š

Section 5.5, “Mobility Pack Installation Program Fails on a 32-Bit/x86 Processor,” on page 9

Š

Section 5.6, “Overhead of Extraneous Users,” on page 9

Š

Section 5.7, “Thorough Uninstallation Required,” on page 10

5.1  GroupWise Trusted Application Creation

Before you run the Mobility Pack Installation program, you must create a GroupWise trusted 
application so that the GroupWise Connector can log in to a GroupWise Post Office Agent (POA) in 
order to access GroupWise mailboxes without needing personal user passwords. When you set up 
the GroupWise Connector as a trusted application, you only need to fill in three fields in the Create 
Trusted Application dialog box in ConsoleOne: 

Name

Location for Key File

, and 

Name of Key File

Do not fill in any other fields. If you fill in additional fields, the trusted application does not work 
correctly with the GroupWise Connector.

Summary of Contents for DATA SYNCHRONIZER MOBILITY PACK - UPDATE 2

Page 1: ... Mobility Connector Improved Device Blocking The Mobility Connector Information Monitoring page displays the traffic level for each mobile device This assists in recognizing when a device needs to be blocked because it is having synchronization problems This prevents a synchronization issue with one device from impacting performance for all other devices Synchronization of Attachments When an atta...

Page 2: ... update the Mobility Pack software from the Novell Customer Center you automatically obtain the software through the Novell Update channel This is a convenient way to receive regular updates 1 Log in to the Novell Customer Center http www novell com customercenter 2 Conditional If you have not already done so obtain the product registration code for the Data Synchronizer Mobility Pack and register...

Page 3: ...venience this version number is also displayed in Synchronizer Web Admin 6 Check the Novell Downloads Web site periodically for updates For more detailed instructions see Updating from the Novell Downloads Web Site in Mobility Pack Installation in the Novell Data Synchronizer Mobility Pack Installation Guide 4 Mobility Pack Installation Instructions Follow the instructions in this section if you a...

Page 4: ...talled Update 2 you can register in the Novell Customer Center to receive future updates through the Novell Update channel as described in Updating from the Novell Customer Center in Mobility Pack Installation in the Novell Data Synchronizer Mobility Pack Installation Guide 5 Installation Issues Section 5 1 GroupWise Trusted Application Creation on page 8 Section 5 2 YaST Proposal Error on page 8 ...

Page 5: ...ame for the file instead of browsing to it 5 4 Required Python Package Version If you already have Python packages installed on the server where you are installing the Data Synchronizer Mobility Pack the Data Synchronizer Mobility Pack Installation program needs to update the existing packages rather than install new packages This does not happen by default When you run the Installation program yo...

Page 6: ... be listed If it is still listed select it then click Delete IMPORTANT If you do not remove the existing Mobility Pack repository you cannot successfully install the next version of the Mobility Pack software In YaST click Software Software Management In the Filters drop down list select Patterns Under the Primary Functions heading the Mobility Pack should not be listed If it is still listed selec...

Page 7: ... correctly display the presence or absence of the users or groups Refresh the page in your browser to correctly display the users or groups 6 3 Synchronizer Web Admin Responsiveness After you add a large number of users to the GroupWise Connector the responsiveness of Synchronizer Web Admin might diminish each time you restart the GroupWise Connector For example it might take longer to log in to S...

Page 8: ...th persistent mousing it is still possible to click Clear Cache 6 7 GroupWise Mobile Server Compatibility Novell Data Synchronizer is the replacement for GroupWise Mobile Server GMS These two synchronization solutions can coexist successfully as long as users are transitioned from GMS to Synchronizer in a timely manner An issue with GMS can cause a user whose mobile device is configured to use bot...

Page 9: ...Admin allows you to manually create multiple instances of the same connector However this configuration is not currently supported If you have more users than a single connector can service you can install one or more additional instances of the Mobility Pack until all users are being successfully serviced Users can be organized on multiple instances of the Mobility Pack based on various schemes s...

Page 10: ...ut Data Synchronizer Novell Support and Knowledgebase http www novell com support Data Synchronizer Support Forum http forums novell com novell product support forums data synchronizer Data Synchronization Cool Solutions http www novell com communities coolsolutions datasynchronizer Data Synchronizer Mobility Pack Best Practices Wiki http wiki novell com index php Data_Synchronizer_Mobility_Pack_B...

Page 11: ...o not use deliverables for prohibited nuclear missile or chemical biological weaponry end uses Please refer to the Novell International Trade Services Web page http www novell com info exports for more information on exporting Novell software Novell assumes no responsibility for your failure to obtain any necessary export approvals Copyright 2010 Novell Inc All rights reserved No part of this publ...

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