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I cannot connect to my MiFi.
•
Make sure the Network Signal Strength indicator displays at least one bar and that the type
of network is displayed on the MiFi’s Home screen.
•
Make sure your Windows Wi-Fi adapter/Mac AirPort is turned on. (Refer to your computer’s
Help if you need assistance.)
➊
Open your wireless network connection list:
Windows: Right-click icon and select
View Available Networks
.
Mac: Pull down list from AirPort icon.
➋
Windows: Click
Connect
.
Mac: Select the network name.
When your device is connected to the network, the Connected Devices icon in the status bar
will show a connected device.
I see the network name but cannot connect to my MiFi.
•
Go to
Wi-Fi Name/Password
to check that you are using the correct Wi-Fi password.
How do I disconnect from the network?
From the MiFi device:
•
To disconnect from the Wi-Fi network, select
Settings > Wi-Fi > Turn Off
.
From the MiFi Admin website:
•
Click
Sign Out
.
How can I find out how many users are connected to my MiFi?
From the MiFi touchscreen:
•
Check the
Connected Devices
icon in the status panel on the Home page of your MiFi. The
number of connected devices is displayed to the right of the icon.
