NOVATECH ApS - Skudehavnsvej 30 - DK 9000 Aalborg. P.O.Box 540
Tel. +45 98 16 50 09 Fax +45 98 16 80 97 [email protected]
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9.
Warranty regulations
Conditions
Beginning with the delivery date, supplier grants the contracted warranty for the new
machine, provided that it is used as intended and the maintenance and repair regulations
are preserved.
User must notify supplier about the defect as soon as possible. To avoid other damages
the machine should not be used, if not permitted by supplier.
The claim must include serial number, operating hours of machine and brief description
of problem/defect.
Upon request the user must return defective parts to supplier, or the parts must be stored
for supplier inspection, if not otherwise agreed.
Claims and complaints concerning the warranty cannot be taken into account
if the inspections and maintenance work have not been performed on schedule. Regular
maintenance of wear parts is not covered by warranty.
Maintenance and repair work must be documented by the operator.
Supplier is not responsible for any production losses or other financial damages
caused the defect to the buyer or other third parties.
Limitations
The warranty becomes void:
If the operational, maintenance and inspection regulations aren’t being followed;
If technical modifications are made to the machine without manufacturer permission;
If the machine is overloaded or used improperly;
If damages are caused by malfunctioning of Tugmaster;
Lack of monitoring of machine parts that are subject to wear;
If maintenance isn’t being performed or is performed incorrectly.
