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N-LINE OWNERS MANUAL
11
Trouble shooting
11.1
Power
Symptom
Problem
Action
No status LED indication (with
internal DC/DC converter)
No power to the video board
Check proper pinning of power
connections
Check proper fitting of the wires in the
screw connector
Check proper fitting of the power
connector in the socket
Measure voltage on power connector.
Should be 9~34VDC
Check right dimensioning of the power
cables
No status LED indication (with
internal DC/DC converter)
No power to the video board
Check proper fitting of the DC-plug in
the socket
Check the LED on the power adapter
Check fitting of connectors on the
mains power cord
11.2
Image
Symptom
Problem
Action
A message appears on
the screen: “No signal”
Status-LED lights up red
and there is no image on
the screen
Video-source cable not
connected (securely)
Wrong source-mode
Check proper fitting of the video cables
Check the video source (PC, monitor
etc.) to be powered and connected
correctly
Is the Video-source set to ON in the
“Source Setting” OSD-menu?
Image colors are not
shown right
Missing color in the video
source
Check proper fitting of the VGA
connector
Image is not positioned
correctly, not centered or
to small/big
Pixel settings might have
been changed
Video source has changed
Zoom mode is not set
correctly
Did you select the right video-mode on
the source (PC)?
Push the > button. This is a hot-key for
auto adjustment
Set the right parameter throught the
OSD menu-function-zoon mode
11.3
Touch screen
Symptom
Problem
Action
When you touch the
screen no touch is
detected
Touch screen cable is not
connected (securely)
Touch drivers are not
installed (resistive touch
screen)
Check proper fitting of the touch
screen cables
Install the drivers from the CD-Rom