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20

COMMON VOICEMAIL COMMANDS

YOUR VOICEMAIL

KEY 

FEATURE

Need support? Connect with us at 

www.northland.net/support

 

or 

Dial 

4357 (HELP)

 or 

315-671-6262

 to speak to a Northland Training Representative

NOTES:

 Star (*) will always back you up to the previous menu

               Pound (#) will bypass a user’s personal greeting

 

WORK WITH GREETING SETTINGS

From the Main Menu, press 3 to work with Greetings.  The following greeting settings are available.

                  

 

Press 1 to work with the personal greeting

 

Press 2 to work with the extended absence greeting

 

Press 3 to choose a system generated greeting or to work with your recorded name

 

Press 5 to work with the greeting that plays when your phone is busy 

 

Press 6 to work with your out of hours greeting (this allows to set a schedule for a greeting that plays outside

  

of your normal business hours).  See also the CommPortal User Guide.  

 

Press 9 to work with the greeting callers here when your phone is set to forward all calls to voicemail 

 

WORK WITH TIMESAVER AND CONVENIENCE SETTINGS

From the Main Menu, press 4 to work with Settings.  The following settings are available.

 

Press 1 to work with group lists - add / edit / delete group lists.

 

Press 2 to work with timesaver settings - turn autoplay on / off, work with Urgent Message settings and 

              change your message header and body settings. 
 

Press 3  to work with Security – change the pin, set fast login or set skip pin.

 

Press 5 to work with Notifications - message waiting indicator, email notifications and phone notifications.

 

Press 6  for Additional Settings - Check the Operator number or turn Marketing broadcasts on / off.

 

Press 0 to hear helpful hints.  

ADDITIONAL VOICEMAIL SETTINGS

There are additional voicemail settings available in the main menu.  Some settings are only available when you log in through a 
telephone.  See 

page 19

 for how to log in from any telephone.   See the CommPortal User Guide for settings that are available 

through CommPortal.  

TRANSFER TO VOICEMAIL: 

 S

ends a caller directly to voice-

mail without ringing the phone.

Tap TRANSFER, call automatically held

+

 Press *99 and enter EXTENSION Number

+

 Tap TRANSFER and then tap TRANSFER again immediately 

LEAVE A MESSAGE FOR ANOTHER USER WITHOUT RINGING 

THE PHONE:

+

 Press *99

+

 Enter Extension Number and Press SPEAKER or tap AUDIO CALL.

    

          

Main Menu

 

                

Listen to messages 

Send a message to another user 

Work with personal greetings 

Mailbox settings 

Work with Reminder Messages

Access deleted messages 

Switch Account (log into another account)

 

0

 

Access Help

*  

Exit Voicemail or return to previous menu

    

     

Listening to Messages

  

               

1 Repeat 
2 Save 
3 Erase
4 Reply 

Send a copy

Increases the message volume

Slows the message playback down

Pause / Resume

Speeds the message playback up

Next Message

11 

Previous Message

77 

Skip backward 5 seconds

 

 

99 

Skip forward 5 seconds

  

Summary of Contents for YEALINK T58A

Page 1: ...YEALINK T58A SIP PHONE PHONE VOICEMAIL USER MANUAL...

Page 2: ...E CALLS CONVENIENCE FEATURES PAGING CALL PICK UP DO NOT DISTURB CALL FORWARD HOT DESK CUSTOMIZE YOUR PHONE ADD BUSY LAMP KEYS SPEED DIAL KEYS KEY EVENTS FEATURES RINGS AND INDICATORS INTERNAL AND EXTE...

Page 3: ...net P O E a separate power supply will accompany your phone KEY HEADSET Plug your head set into this port Need support Connect with us at www northland net support or Dial 4357 HELP or 315 671 6262 to...

Page 4: ...messages The phone entered power saver mode 7 TRANSFER KEY Transfers a call to another party Internal or External 8 HOLD KEY Places an active call on an exclusive hold The call can only be retrieved...

Page 5: ...creen Auto Answer Tap to enter the Auto Answer setting screen Silent Tap to turn Silent on off Silences sounds such as ring tones Bluetooth Tap to turn Bluetooth on off Long tap to enter the Bluetooth...

Page 6: ...ayed on the left of the status bar If there is no account registered on the IP phone this field will display NO SERVICE 2 Phone Dialer Tap to enter the dial screen 3 Directory Tap to enter the Directo...

Page 7: ...ys Previous Screen Tap to return to the previous screen Idle Screen Tap to return to the idle screen Recent Applications Tap to view and manage a list of recent applications 7 Screen Indicator Indicat...

Page 8: ...ccesses the video voice mails or leave video voice mails Video only available with optional camera 4 Email Used to send and receive emails 5 Calendar This application is used to manage and arrange you...

Page 9: ...se different gestures on the touch screen to perform various operations Gesture Action Tap Touch an item on the screen and then lift your finger Long Tap Touch an item for about 2 seconds without lift...

Page 10: ...second call TOGGLE BETWEEN CALLS Tap the Line Key This toggles the calls on the screen Tap the applicable key ie RESUME to take the call off hold AA CALL ANSWER A CALL Phone rings indicator flashes av...

Page 11: ...hether you are logged in or out of the group See below Your current state appears at the top of the screen Tap MY STATUS to change your state if you use States or reason codes as part of an ACD Group...

Page 12: ...ndset or Press the HEADSET Key Need support Connect with us at www northland net support or Dial 4357 HELP or 315 671 6262 to speak to a Northland Training Representative IN CALL SCREEN TRANSFER TRANS...

Page 13: ...able PARK Key You are now connected to the call ADDITIONAL CONFERENCE TOOLS Tap CONFERENCE to add additional parties NOTE Depending on your system there are limitations to how many parties can be adde...

Page 14: ...ists Scroll through the list to find the number Tap the number you wish to call Tap VIDEO OR AUDIO call Video call available with optional camera TO REDIAL THE LAST CALL YOU PLACED Press the REDIAL Ke...

Page 15: ...ogin icon Tap the Log In Icon and enter your subscriber number and your EAS Password When the phone comes back up you will be logged in Use this Icon to log out of the phone DO NOT DISTURB DND Stops a...

Page 16: ...l INTERNAL Single ring repeated ADJUST RING VOLUME You can adjust the volume while phone is ringing or idle Leave handset in place Press the PLUS MINUS VOLUME CONTROL Key to adjust the ring volume whe...

Page 17: ...omatically after a delay when handset is lifted Anonymous Reject anonymous calls on off Off is the default Auto Redial When set to ON will redial to a busy number DND Stops all tones and ringing to yo...

Page 18: ...land net support or Dial 4357 HELP or 315 671 6262 to speak to a Northland Training Representative STATUS INDICATORS STATUS BAR ICONS 16 The icons in the Status Bar help you easily get the current pho...

Page 19: ...P FIELD KEYS If your Yealink Phone is equipped with a Busy Lamp Field BLF the following indicators appear when keys are programmed with internal users 17 LINE KEY FEATURE ICONS The line key icons show...

Page 20: ...from your office or phone for meetings vacation etc You can turn off message acceptance when using the extended absence greeting System will remind you extended absence greeting is playing SYSTEM GEN...

Page 21: ...ow Previous Screen Play More Message Options Option Send Mark as new Add to Contact Add to Metaswitch Contact Delete Tap SEND to call the number displayed in the message Tap MARK AS NEW to keep the me...

Page 22: ...gs Press 3 to work with Security change the pin set fast login or set skip pin Press 5 to work with Notifications message waiting indicator email notifications and phone notifications Press 6 for Addi...

Page 23: ...ional name for the account and tap NEXT SET UP AN OFFICE 365 EMAIL ACCOUNT WITH MULTI FACTOR AUTHENTICATION MFA When using MFA you must create an APP PASSWORD before setting up the account on your pho...

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