Northern Telecom Meridian M3000 Reference Manual Download

Page: 1 / 126

555-4001-112

Meridian 1 Options 201, 211

Meridian SL-100

M3000 Touchphone Reference Manual

MSL03 Standard 05.01 March 1995

Summary of Contents for Meridian M3000

Page 1: ...555 4001 112 Meridian 1 Options 201 211 Meridian SL 100 M3000 Touchphone Reference Manual MSL03 Standard 05 01 March 1995 ...

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Page 3: ...to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the in struction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful inter...

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Page 5: ...new template format and to add Directory Directory Archiver and Call Log information October 1990 Release 04 01 was reissued during Batch Change Supplement BCS 31 to include Automatic Set Relocation ASR information October 1989 This publication was reissued to include corrections to the loop engineering for the M3000 Touchphone and additional parameter registers ...

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Page 7: ...ses xiii Introduction 1 1 General description 2 1 Physical characteristics 2 1 Data 2 2 Power requirements 2 3 Data 2 3 Voice 2 4 Peripheral equipment 2 4 Digital line module 2 4 Intelligent peripheral equipment 2 5 Performance specifications 3 1 Environmental and safety requirements 3 1 Temperature and humidity 3 1 Electromagnetic interference 3 1 Loop engineering 3 1 Data characteristics 3 2 Fea...

Page 8: ... 7 2 Set up call log 7 2 Display a call log 7 2 Dial a number from a call log 7 2 Clear a call log entry 7 3 Paste a call log number 7 4 Lock Unlock the call log 7 4 Control types of calls logged 7 5 Testing and maintenance 8 1 Trouble locating procedures 8 2 TADO self test 8 3 XLANAME 8 5 IBNXLA 8 6 Maintenance 8 6 Cleaning 8 7 Operating 8 7 Automatic Set Relocation ASR 8 7 ASR process 8 9 ASR au...

Page 9: ...ation 9 17 Incoming calls 9 19 Call disconnection 9 20 Ordering information 10 1 Replacement parts 10 1 List of Terms 11 1 ASR 11 1 BCS 11 1 CPB 11 1 CR 11 1 CRR 11 1 DLM 11 1 DN 11 1 DTE 11 1 DTR 11 1 EDPC 11 1 EIA 11 1 FCC 11 1 GIC 11 1 HASU 11 1 IPE 11 1 IPEC 11 1 IVD 11 2 KBD 11 2 LCD 11 2 LGC 11 2 LTP 11 2 LTPLTA 11 2 LTPMAN 11 2 MAP 11 2 PCM 11 2 PDN 11 2 RAG 11 2 RLB 11 2 Rls 11 2 TADO 11 2...

Page 10: ...archiver 6 8 Call logs 7 1 Main Menu 9 3 Modify menu 9 4 Tables Name of table 3 1 TADO data characteristics 3 2 TADO data characteristics 3 2 M3000 Touchphone features 4 1 Soft keys 4 2 Display lines 4 5 Fixed touch position functions 4 7 Programmable touch position functions 4 12 Feature touch positions description 4 14 IDLE position 4 16 Touch profile 4 18 Call processing states 4 24 M3000 Touch...

Page 11: ...Contents ix Meridian 1 Options 201 211 Meridian SL 100 M3000 Touchphone Reference Manual MSL03 Hayes keyboard dialing commands 9 15 M3000 digital telephone stocklist 10 1 ...

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Page 13: ...e number increases each time the document is revised but rereleased in the same software release cycle For example the second release of a document in the same software release cycle is 01 02 To determine which version of this document applies to the software in your office and how documentation for your product is organized check the release information in the Commercial Systems Master Index of P...

Page 14: ...interpretation of information or data Danger warning and caution messages indicate possible risks Examples of the precautionary messages follow ATTENTION Information needed to perform a task ATTENTION If the unused DS 3 ports are not deprovisioned before a DS 1 VT Mapper is installed the DS 1 traffic will not be carried through the DS 1 VT Mapper even though the DS 1 VT Mapper is properly provisio...

Page 15: ...peripheral module Subscriber service will be lost if you remove a card from the active unit How commands parameters and responses are represented Commands parameters and responses in this document conform to the following conventions Input prompt An input prompt indicates that the information that follows is a command BSY Commands and fixed parameters Commands and fixed parameters that are entered...

Page 16: ...ed The following excerpt from a procedure shows the command syntax used in this document Manually busy the CTRL on the inactive plane by typing BSY CTRL ctrl_no and pressing the Enter key where ctrl_no is the number of the CTRL 0 or 1 Example of a MAP response FP 3 Busy CTRL 0 Command request has been submitted FP 3 Busy CTRL 0 Command passed 1 ...

Page 17: ...d by this feature Three M2000 Digital Telephones and the M3000 Telephone are offered M2009 with 9 programmable feature keys M2112 with 11 programmable feature keys and a twelfth key for handsfree mute function providing integrated handsfree service M2018 with 18 programmable feature keys M3000 with touch sensitive Liquid Crystal Display LCD screen and integrated handsfree service The M3000 Touchph...

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Page 19: ...ectors for easy and quick connection The M3000 Touchphone is a digital telephone with a touch sensitive LCD screen All features are displayed on the screen In the idle state the screen displays the time and date The M3000 telephone can also display on line feature descriptions and operating instructions The M3000 offers a personal directory containing from 150 to 450 entries depending on the lengt...

Page 20: ...ons Display screen Line 3 bar line Programmable touch positions and icons Data When equipped with the Touch Asynchronous Data Option TADO the M3000 Digital Telephones provide data capabilities TADO provides an RS 232 C interface to ASCII terminals and personal computers at data speeds from 110 bps to 19 2 kbit s The TADO is connected to the M3000 Touchphone through a flat ribbon cable equipped wit...

Page 21: ...d error information KBD displays a menu of features on the data terminal A user enters a number to be dialed or selects a feature from the menu KBD prompts the user for any additional information and displays call progress messages or error condition messages all in English phrases Once the system establishes the data call KBD becomes inactive When the system disconnects the call KBD resumes opera...

Page 22: ... the Meridian Sl 100 system to the software in the M3000 Touchphone are used for the following download data to the M3000 Touchphone update the LCD screen request diagnostic information from the M3000 Touchphone request a partial or complete reset of the M3000 Touchphone The M3000 Touchphone sends messages to the Meridian SL 100 system to do the following transmit a function number request initial...

Page 23: ...d XALC interfaces with the XPEC and allows analog sets such as 500 2500 sets to transmit and receive calls A maximum of 16 analog line interfaces are supported Extended Message Waiting Line Card XMLC supports message waiting lamp sets in addition to the 500 2500 sets Extended Digital Line Card XDLC interfaces with the IVD digital terminals and supports the M2000 and M3000 series sets and their res...

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Page 25: ...y Operating state Operating state 32 to 104 F 0 to 5 C 5 to 95 noncondensing Storage Storage 58 to158 F 50 to 70 C 5 to 95 noncondensing Note At temperature above 93 34 C relative humidity is limited to 52 mbar of water vapor pressure Electromagnetic interference The radiated and conducted electromagnetic interference meets the requirements of Subpart J of Part 15 of the Federal Communications Com...

Page 26: ... UL loss of the under carpet cable in dB ft dB km at 256 kHz Data characteristics The TADO communicates with Data Terminal Equipment DTE using the characteristics listed in Table 3 2 Table 3 2xxx TADO data characteristics Characteristic Specification Data type ASCII ANSI standard X3 4 1977 Synchronization Asynchronous Number of bits 7 bits plus parity or 8 bits no parity Parity None odd or even Da...

Page 27: ...es the Meridian SL 100 with feature requests and indicates the current state of the M3000 Touchphone The microprocessor maintains call duration timers time and date display visible and audible feedback to input controls Handsfree provides alerting tones monitors the switch hook and provides diagnostics The M3000 Touchphone supports the station features listed in Table 4 1 Each feature can be assig...

Page 28: ...ng On Hook Dialing Conference 6 Private Business Line End to End Signaling Ring Again Group Intercom Speed Calling Handsfree Capability end Soft keys The M3000 Touchphone has 37 software defined keys that are found in datafill Keys 1 to 6 are reserved for directory numbers and Group Intercom GIC Keys 20 to 37 are reserved Keys 7 to 19 are only datafilled with the features in the following table If...

Page 29: ... is not in the idle state then the access code must be preceded by touching the Conference 6 or Call Transfer position If the feature is assigned to the M3000 Touchphone as a touch position it can not be assigned as a code access feature Speed Call Call Park Directed Call Park Executive Busy Override Conference 6 Malicious Call Hold For a description of each feature refer to 555 4001 105 Meridian ...

Page 30: ... 1995 Figure 4 1xxx Description of display screen Touch Positions for Fixed Functions Display Screen Area Touch sensitive icon programmable line function Notify Line not touch sensitive Prompt Line not touch sensitive Handsfree Icon Barline not touch sensitive ...

Page 31: ...writes the characters in the first column Line 3 Bar Line Displays screen dependent information and touch functions Allows directory entries to be scrolled provides exits from local functions moves to the next step by touching the OK icon and connects a waiting call Lines 4 to 12 General display and touch area Contains the key pad and touch locations which alter screen states The number of touch p...

Page 32: ...ll forwarded or set made busy or auto answer on On Identifies the DN associated with timer display On Data calls forwarded On Scroll down On Message waiting Touch position functions Table 4 4 contains a description of the fixed touch position functions Table 4 5 contains the programmable touch position functions Table 4 6 contains a description of the touch positions assigned to features The idle ...

Page 33: ...uch position functions Heading Heading Heading Handsfree IDLE or any active state with the handsfree option not activated Activates Handsfree If the M3000 Touchphone is IDLE a DN is selected to initiate call Handsfree IDLE or any active state with the handsfree option available Turns microphone off muted if microphone is on when the touch position is operated Turns microphone on if the microphone ...

Page 34: ...riginal screen state Explain Any screen state for which an explanation is desired and is available A maximum of 8 lines of text are displayed providing an explanation of the screen state A maximum of 120 screens are available Note 1 An icon is associated with the Handsfree touch position The icon shows both a loudspeaker and a microphone symbol when the Handsfree is on The icon shows only a loudsp...

Page 35: ...n is associated with the Handsfree touch position The icon shows both a loudspeaker and a microphone symbol when the Handsfree is on The icon shows only a loudspeaker when the microphone is muted There is no icon shown if Handsfree is off Note 2 Lifting the receiver or operating the Rls touch position turns the Handsfree mode off end Note 1 The icon to the left of each position label is the touch ...

Page 36: ...4 10 Features description 555 4001 112 Standard 05 01 March 1995 Figure 4 4xxx Volume state screen TOUCH THE CONTRAST SCALE SOFTER LOUDER EXIT ...

Page 37: ...res description 4 11 Meridian 1 Options 201 211 Meridian SL 100 M3000 Touchphone Reference Manual MSL03 Figure 4 5xxx Contrast state screen HANDSFREE TOUCH RING BUZZ EXIT SOFTER LOUDER TOUCH THE VOLUME SCALE ...

Page 38: ...g call on idle DN while M3000 Touchphone is active on another DN Prompt line displays CONNECT WAITING CALL Bar Line displays the CONNECT touch position Touch CONNECT position to connect call Prompt line displays TOUCH HOLD If the M3000 Touchphone was performing a local function that function is terminated Touch HOLD position The previous call is put on hold and the waiting call is connected After ...

Page 39: ... displays CONNECT INCOMING DATA CALL and Bar Line displays CONNECT touch position Touch CONNECT position to connect data call Prompt line displays TOUCH HOLD Touch HOLD position The previous call is put on hold and the Notify Line displays CONNECTING DATA CALL After the data call is connected the Notify Line clears and the the idle screen shows RELEASE DATA CALL and the data call timer is displaye...

Page 40: ...NNECT to connect the call Note 1 If the DTE is set to Automatic Answer all data calls are answered automatically by the terminal If the DTE is on but not set to Automatic Answer the incoming data call can be connected by touching the Y and the Carriage Return on the keyboard Note 2 Activating Ring Again when the Ring Again is already in effect for a previous call causes the previous Ring Again to ...

Page 41: ...ce HOLD Call Hold MAKE A CALL Predial LAST Save the Number SAVE Display Key Pad DIAL Redial Saved Number SAVED Directory Dialing DIRECTORY Touch Profile TOUCH PROFILE Reset Timer TIMER Directory Password LOCK DIRECTORY Custom Ring CUSTOM RING Clean M3000 screen CLEAN SURFACE end Procedures 4 1 to 4 16 detail the operation of some features on the M3000 Touchphone The features operate similar to the...

Page 42: ...age Exchange Interface General Description Note The Call request Retrieve code is not used to retrieve messages from VMX The user dials the VMX Subscriber Access DN directly in order to retrieve messages from their mailbox Procedure 4 1 Message Waiting Touch MESSAGE in the touch position when the envelope icon appears on the IDLE screen Response The screen is updated to the Message screen Touch an...

Page 43: ...s are echoed on the screen Press OK Response The screen returns to the IDLE state and an icon appears next to the FORWARD touch position Procedure 4 4 Cancel call forwarding Touch the FORWARD touch position Response Screen displays DN where the M3000 Touchphone is forwarded Screen shows prompt to cancel call forwarding Touch CANCEL FORWARDING Response The screen displays CALLS ARE NOT FORWARDED an...

Page 44: ...ocedure 4 7 Code Call List Procedure 4 8 Lock Directory Procedure 4 9 Custom Ring Procedure 4 10 Timer Control Procedure 4 11 Clean Surface Procedure 4 12 Originating a Call Procedure 4 13 Ring Again Procedure 4 14 Call Park Procedure 4 15 Call Park Retrieval Procedure 4 16 Note The Touch Profile screen can be reached from the IDLE state See Figure 4 6 ...

Page 45: ...OL CUSTOM RING EXIT Procedure 4 6 describes how to list the set s features Procedure 4 6 List features Touch the LIST FEATURES touch position Response All possible features are listed in alphabetical order The boxes beside the features assigned to the M3000 Touchphone are dark Touch any feature Response The explanation screen for the feature displays Scroll through the features using the arrows in...

Page 46: ...rocedure 4 7 Select ring feature Touch the SELECT RING touch position Response The SELECT RING screen appears Touch and hold each box to receive the ring Response The ring occurs Touch the box associated with the desired ring Response The box is darkened Figure 4 7xxx Select ring screen EXIT LIST FEATURES CODE CALL LIST LOCK DIRECTORY CLEAN SURFACE TIMER CONTROL CUSTOM RING CUSTOM RING 3 1 2 3 ...

Page 47: ...o store each speed call number Touch the EXIT key Response Screen returns to the IDLE state Procedure 4 9 describes how to password protect and lock the directory For more information on using a directory refer to Chapter 6 Directories Procedure 4 9 Lock directory feature Touch the LOCK DIRECTORY touch key Response Screen updates to Lock Directory and displays a keyboard Enter a password on the ke...

Page 48: ...Clean surface feature Touch the Clean Surface touch position Response Screen updates to the Clean Surface screen The touch screen is disabled for cleaning Lift the receiver Response The touch surface is enabled Procedure 4 13 describes how to originate a call on the M3000 Touchphone Procedure 4 13 Originating a call on the M3000 touchphone The IDLE screen displays Touch one of the Directory Number...

Page 49: ...e IDLE state Procedure 4 16 describes how to retrieve calls from call park Procedure 4 16 Call park retrieval feature Touch an idle DN position Response A dial tone occurs Enter the call park retrieve access code defined in Table IBNXLA and the DN from which the call was parked Response Call is connected Data call When an M3000 Touchphone is equipped with the Touch Asynchronous Data Option TADO th...

Page 50: ...s active at a time The TADO exists in one of four states autobaud Meridian SL 100 KBD Hayes Keyboard Dialing or data mode When the TADO is powered up the autobaud state is active until an acceptable autobaud character is entered The characters used to set autobaud and autoparity determine the keyboard dialing type For incoming calls the KBD specified in the profile is used If the TADO has no store...

Page 51: ...ne Special dialtone for CONF XFER calls CONF XFER dialing After receiving a special dialtone the user is dialing digits on a CONF XFER call CONF XFER busy CONF XFER called party is off hook CONF XFER reorder CONF XFER called party is unavailable XFER ringback Ringing called party for XFER CONF ringback Ringing called party for CONF Consultation Third party has answered a CONF XFER call Consultatio...

Page 52: ...was placed on hold using the Transfer feature Notify line displays consulting party s DN the user is connected back to the consulting party previously called using the transfer feature Consultation If more than one of the Held Call conditions exist displays Held Call Access screen to permit choice as to which held call is to be reactivated Held Call Access Data Line If no data call is already esta...

Page 53: ...Ring Again number and or cancel Ring Again Ring Again Connect In Ring Again mode prompt line prompts user to select a line If user selects line the Touchphone displays Dial Tone screen a No change b Dial Tone In Call Waiting mode Touchphone sends Ring Again request and Call Wait a Ringback b Active In Data Ring Again mode a if data line is in use user is prompted to release the data call to procee...

Page 54: ...mber saved by the user Dialing Dial tone from Central Office Dialing external call Pick Up Picks up call Notify line displays calling party s DN If there is no call to pick up user receives the reorder tone a Active b Reorder Code Call Dial tone is removed User can dial code for number stored in the Meridian SL 100 Dialing Digits Notify line echoes digits entered Dial tone is removed Dialing Messa...

Page 55: ...in mode prompt line prompts user to select a line If user selects line the Touchphone displays Dial Tone screen and then Ring Again request a Idle with prompt b Dial Tone c Ringback In Call Waiting mode Touchphone drops dial tone After Meridian SL 100 sends Idle screen Touchphone sends Call Wait to the Meridian SL 100 a Idle b Active In Data Ring Again mode Touchphone drops dial tone Idle a if dat...

Page 56: ...itiated the Touchphone displays the Async Event screen allowing user to select and activate desired event Async Event local screen IDLE State Figure 4 9 Digits Notify line echoes digits entered No change When last digit of authorization code is entered dial tone is provided Dial tone Ring Again Notify line displays notifies you when line is free Idle Figure 4 9xxx Dial and conference transfer dial...

Page 57: ...notifies you when line is free Idle Save Prompt line displays NEW NUMBER SAVED number is saved in the save number buffer No charge Join Busy Call or Override Connects user to both parties of the busy call unless Privacy was invoked Other parties receive a warning tone Notify line displays YOU HAVE JOINED THE BUSY CALL Active Figure 4 10xxx Busy and conference transfer busy state screen RING AGAIN ...

Page 58: ...esponses Next Screen State ERWT_CBQ Figure 4 11 Ring Again Notify line displays notifies you when line free Idle Save Prompt line displays NEW NUMBER SAVED number is saved in the save number buffer No charge Figure 4 11xxx Expensive route warning tone call back queueing state screen RING AGAIN TO RETRY WHEN FREE 3456 RING AGAIN SAVE JOIN BUSY CALL ...

Page 59: ... Prompt line displays NEW NUMBER SAVED number is saved in the save number buffer No charge Figure 4 12xxx Ringback and transfer ringback state screen TO CALL AGAIN LATER SAVE 3456 JOIN PARTIES SAVE Table 4 15xxx Active state Action Responses Next Screen State Active State Figure 4 13 Operator Active call is put on hold User receives Ringback tone Notify line displays the attendant DN Ringback cont...

Page 60: ...ansfer Dial Tone Directory If directory is Locked the Unlock screen prompts user to enter a password Unlock Make Busy Status icon lights Notify line displays SET MADE BUSY No change remains in Active state Privacy Off If active DN is in multiple appearance another user can join the call No change Dial Displays Active Dial screen to allow user to end to end signal on the active line using dial pad ...

Page 61: ...chphone receives Data Call initiation screen it sends Data Ring Again Idle or Idle with prompt In Incoming Data Call mode Touchphone sends Data Call command Data Dialing followed by Data Ringback Data Call Established If more than one event is offered or has been initiated already Touchphone displays the Async Event screen to allow user selection of desired event to be initiated Async Event end Fi...

Page 62: ...Conference Transfer Dialing CONFERENCE TRANSFER DIAL State Figure 4 9 Digits Notify line echoes digits entered Dial tone is removed No change Ring Again Notify line displays notifies you when line is free initiated by the Touchphone Idle CONFERENCE TRANSFER BUSY State Figure 4 10 Ring Again Notify line displays notifies you when line is free Idle Save Notify line displays New number saved number i...

Page 63: ...tate CONSULTATION State Figure 4 11 Join Parties Notify line remains blank Held DN icon is displayed and all parties join in conference Active Notify line remains blank Held party is transferred to consulting party and the Held icon goes blank Idle Other party s screen is updated from Active Hold to Active Active other party Switch Parties Return to Held Puts consulting party on Hold and returns t...

Page 64: ...ing party s DN Consultation Digits End to end signaling takes place and user receives the EES tone until digit is released Notify line echoes digits entered No change Join Parties Sends Switch Parties and Complete to the Meridian SL 100 Meridian SL 100 does not support Complete in Consultation Hold state a Consultation b Active Hold Notify line remains blank Both the consulting party and the origi...

Page 65: ...der Digits Notify line echoes digits entered Dial tone is removed No change Saved Redials last number saved by the user Dialing Last Redials the most recent number dialed No change Directory If directory is Locked the Unlock screen prompts user to enter a password Unlock If the directory is not locked displays a maximum of 12 quick access entries from the user s directory Directory Page 1 INTERCOM...

Page 66: ...Held party cannot do any call modification Held party s screen shows ACTIVE HOLD Intercom Dial Tone Make Busy The Make Busy touch position permits the user to toggle this option ON or OFF If Make Busy Status is turned ON the flag icon lights and the notify line displays BUSY TO INCOMING CALLS Incoming calls get busy tone If Make Busy status is turned OFF flag icon extinguishes and notify line disp...

Page 67: ...nstallation information refer to the Meridian SL 100 Telephone Set Attendant Console Installation Manual 555 4001 212 Procedure 5 1 M3000 Touchphone installation Place telephone upside down on several sheets of soft clean paper on a solid level work surface to prevent damage to movable keys and telephone face plate Note If TADO is not provided proceed to step 7 If Installing TADO Remove the M3000 ...

Page 68: ...rom telephone base before tucking it under the restraining tab Response This ensures that the telephone sits level on the desk after installation is complete See Figure 5 1 Connect the line cord to the telephone base Response See Figure 5 1 Tuck the line cord under the four restraining tabs 0Response This allows the telephone to sit level on the desk Insert line cord into wall jack Response The TE...

Page 69: ...mpleted when installing the M3000 for the first time It does not need to be repeated when the M3000 is moved Touch positions 1 3 3 2 in that order in the number string at the bottom of the START UP screen display The internal memory is cleared Response The M3000 Touchphone resets the directory password local timer clock calendar features ring type and volume and contrast level Print directory numb...

Page 70: ...T connector Line cord TELADAPT connector Handset TELADAPT connector Restraining tabs for line and handsfree cord Data terminal installation To connect a data terminal to the M3000 Digital Telephone perform the steps in Procedure 5 2 Procedure 5 2 Data terminal installation Connect the RS 232 C interface connector from the data terminal to the matching header connector in the back of the M2000 digi...

Page 71: ...into power jack that is to the right of the RS 232 C connector Plug power supply transformer into the nearest ac outlet Task is complete Figure 5 2xxx Connection of the data terminal and TADO power supply to M3000 digital telephone RS 232 interface connector 25 pins Exit port for telephone line and handset unit cord 5 pin power connector for TADO power supply Configuration notes To configure the c...

Page 72: ... CTS 106 5 Clear to Send CC DSR 107 6 X Data Set Ready AB GND 102 7 Signal Ground CD DTR 108 2 20 X Data Terminal Ready CE RI 125 22 X Ring Indicator Table 5 2xxx Apple Macintosh to TADO 9 Pin Connector From Terminal RS 232 C Connector at TADO Point Pin 3 Pin 7 Pin 5 Pin 2 Pin 9 Pin 3 Strap Pins 4 and 5 together Strap Pins 6 8 and 20 together Note A 9 pin connector cable from Apple is required to ...

Page 73: ... is added to the directory it is automatically inserted alphabetically into the directory or add frequently called numbers to Page 1 of the directory Use procedure 6 1 to add an entry to your directory Procedure 6 1 Add an entry Touch Directory Touch Add Type the name Use the following to modify the name by touching Arrow symbol to delete the last character typed Clear to delete the entire entry a...

Page 74: ...n entry from page 1 of the directory remove an entry from page 1 of the directory Change an entry Use procedure 6 2 to change or rotate and entry Procedure 6 2 Change or rotate a name or entry Touch Directory Response Screen is updated to Directory screen Touch the Arrows at the top of the screen to find the entry to be changed Touch Edit Response The user is prompted to select name to edit Touch ...

Page 75: ...elete Entry Touch Put Back Entry and OK if you want to return the entry to the directory Touch OK to return to the Directory Menu or touch EXIT to return to the IDLE screen Add an entry Use procedure 6 4 to add an entry to page 1 of your directory Procedure 6 4 Add an entry to page 1 Touch Directory Touch the Arrows at the top of the screen to add an entry to Page 1 of the directory Touch Edit Tou...

Page 76: ... dial a number automatically from your directory Procedure 6 6 Dial a number Touch Directory Touch the Arrows at the top of the screen to find the number to dial Touch the number Select a line if making a handsfree call or pick up the handset The number is automatically dialed Charge a call Use the following procedures to charge a call to an account number before dialing the number or after the ca...

Page 77: ...ure 6 9 to search a directory name or a specific number in a multi page directory Procedure 6 9 Find a name Touch Directory Touch Find Touch the starting letter or number of the entry to find The following conditions exist If there are eight names or less that begin with the starting letter entered the directory displays all names beginning with that starting letter If there are more than eight na...

Page 78: ...xisting Password Procedure 6 11 Lock a directory Touch Touch Profile Touch Lock Directory Enter the new password and then touch OK Procedure 6 12 UnLock a directory Touch Directory Enter the password and then touch OK Password maintenance Use procedure 6 13 to modify a password Procedure 6 13 Change an existing password Touch Touch Profile Touch Directory Touch Change Password Enter the old passwo...

Page 79: ...lls to another extension Use directory archiver Use procedure 6 14 to operate the Directory Archiver Procedure 6 14 Directory archiver Remove the handset and place the Directory Archiver in the handset cradle Press the red button on the Directory Archiver Touch one of the following options or touch EXIT to cancel Touch Backup Directory to save a copy of the Directory contents and Touchphone settin...

Page 80: ...6 8 Directory usage 555 4001 112 Standard 05 01 March 1995 Figure 6 1xxx Directory archiver ...

Page 81: ...he Call Log is displayed at any time and is used to review its contents or dial a number automatically Figure 7 1xxx Call logs EXIT CLEAR LOG PASTE 1024 PHILLIP HILL 1024 PHILLIP HILL 1024 PHILLIP HILL 1002 LOBBY VISITOR Note The contents of a call log are not saved if a power failure occurs Copy all important numbers to your directory Use procedures 7 1 through 7 10 to set up display dial a numbe...

Page 82: ...that the option is disabled Touch EXIT Display a call log Display a call log to review an log entries If there are no entries in the call log the feature name does not appear on the screen Use procedure 7 2 to display the Call Log Procedure 7 2 Display a call log Touch Call Log The first page of the call log appears Touch the Arrow at the top of the display to move to the next page of the log To d...

Page 83: ...ll Log The first page of the call log appears Touch Clear Log Touch All to clear the entire Call Log All entries flash when selected Touch OK and return to the IDLE screen or Touch EXIT to cancel and return to the IDLE screen or Touch CANCEL to cancel all selected Call Log entries Touch EXIT from the Call Log entry menu when completed Procedure 7 5 Clear selected call log entries Touch Call Log Th...

Page 84: ...not entered the number itself appears as the Directory entry Touch OK to add the entry to the Directory Touch EXIT to return to the IDLE screen Lock Unlock the call log Lock a Call Log to protect it from unauthorized use To lock or unlock a Call Log set up a password The password used for the Call Log is the same used for your Directory If the directory is locked the locked directory option is not...

Page 85: ... call log Touch Call Log Enter the password and then touch OK Procedure 7 9 Change an existing password Touch Touch Profile Touch Call Log Touch Change Password Enter the old password and then touch OK Enter the new password and then touch OK Reenter the password to confirm and touch OK Control types of calls logged There are three types of calls to include in a call log answered incoming calls un...

Page 86: ...1 112 Standard 05 01 March 1995 Touch Call Log Control Response The screen lists the call log options A dark box indicates an option is selected Select or unselect the options by touching them Touch Exit when finished 2 3 4 ...

Page 87: ...gital Telephones are polarity sensitive and a dead loop or absence of dial tone may indicate reversed tip and ring polarities Use Procedure 8 1 to verify call processing on the M3000 Touchphone Procedure 8 1 Verifying a call on the M3000 touchphone Note Call process verification should be performed when there are no incoming calls and the M3000 Touchphone is in idle state Select a DN by touching t...

Page 88: ...te terminal Touch RELEASE DATA CALL Response Remote terminal screen shows the call was released Trouble locating procedures Trouble conditions are reported either by the telephone user customer report or by the Meridian SL 100 trouble indicating system Facility maintenance actions are invoked manually through the following levels on the Maintenance and Administration Position MAP workstation Line ...

Page 89: ... for displayed error code Replace faulty components Response Try to establish a call If unsuccessful proceed to check the M3000 Touchphone Procedure 8 5 Trouble locating for telephone voice or dialing failure Check line cord and handset cord to determine if all TELADAPT connectors are firmly in place and resecure if loose Lift handset and listen for dial tone and or dial a directory number If unsu...

Page 90: ...test cannot be initiated on a voice line that is currently engaged in another feature TADO Self Test tests only the TADO within the M3000 Touchphone that initiated the test The TADO Self Test may not operate for the following reasons A feature data block could not be allocated The call is being blocked in the network Another feature is already in progress on the line to be used for the test TADO S...

Page 91: ...set Response TADO Self Test completed The test is over when the handset is replaced regardless of whether the test has completed or not Note 1 If the HOLD key is touched during the TADO Self Test the test is over regardless of whether the test has been completed or not Note 2 If TADO Self Test is initiated and no tone is received within 15 seconds reorder tone occurs followed by normal call treatm...

Page 92: ...GILATOR INDEX Enter the digit s assigned as the access code for the special feature RESULT alphanumeric RESULT This field consists of subfields TRSEL ACR SMDR and FEATURE TRSEL FEAT TRANSLATION SELECTOR Enter the translation selector FEAT ACR Y or N ACCOUNT CODE ENTRY Enter Y yes when an account code entry is required for all calls to the special feature access code otherwise N no when no account ...

Page 93: ... After cleaning the M3000 Touchphone enable the touch functions by lifting the handset from its cradle and placing it back in its cradle This returns the screen to the state accessed from the TOUCH PROFILE screen Operating Do not place the M3000 Touchphone in a position where it is exposed to direct unfiltered sunlight for prolonged periods of time to prevent damage to the LCD beneath the touch su...

Page 94: ...lished to allow the ASR to function Feature translators ASRI and ASRO must be added to Tables IBNXLA and XLANAME To use authorization codes the codes must first be defined in Tables AUTHCODE and AUTHPART Table WRDN must be datafilled to accommodate up to 160 specific ASR DNs that may be added to the table To enable a user to relocate a telephone set back into the system the system must create a te...

Page 95: ...d type 8X47BA in Table LNINV ASR process To perform the ASR out process follow the steps in Procedure 8 5 To perform the ASR in process follow the steps in Procedure 8 6 If the user forgets the personal identification code in Procedure 8 5 Step 5 a service personnel can use the QUERY command ASRSHOW based on the PDN of the set to find the identification number dialed by the user If an error is mad...

Page 96: ...horization code Dial required Personal Authorization Code Response Special dial tone occurs for successful authorization The first invalid code results in dial tone Treatment is given for the second invalid authorization code Dial 6 digit ID code Note Remember this number It is used again in Procedure 8 6 Response Dial tone occurs for duplicate ID codes Confirmation tone results for successful aut...

Page 97: ...s out of service or may receive normal dial tone if the jack is in service Only plug the set into an IVD line card 8X47BA Wait 30 seconds before proceeding to Step 3 Lift handset of the telephone set Response Stuttered dial tone occurs Note If no dial tone occurs release the call and try again If no dial tone again contact the system administrator Dial ASR in code datafilled in Table IBNXLA Respon...

Page 98: ... Table IVDINV for ASR created entries When it finds one it deletes the directory number and line information from the corresponding entry in Table KSETLINE and then removes the ASR entry in Table IVDINV To allow flexibility in executing this audit each day office parameter ASR_AUDIT_TIME in Table OFCVAR is provided It is recommended that this audit be executed during non peak hours It is also reco...

Page 99: ...autobaud and autoparity To initiate TADO KBD type a period followed by a carriage return To initiate Hayes Keyboard Dialing type AT followed by a carriage return TADO KBD Successful KBD initiation is indicated by a menu display on the terminal screen A selection can be made from the menu and a connection can be established after responding to any prompt Distinct prompts are provided at each stage ...

Page 100: ...ed For an example of the main menu format see Figure 9 1 Modify menu The modify menu is displayed when the M Modify Features function is selected from the main menu For an example of the modify menu see Figure 9 2 User input characteristics User KBD input must conform to the following characteristics Input can be in upper or lower case All input is echoed to the terminal appears on the screen Inpu...

Page 101: ...RN A AUTODIAL B SPEED CALL C RESOURCE CALL D DISPLAY STATUS M MODIFY FEATURES AT ENTER HAYES COMMAND MODE Prompt message characteristics Prompt messages have the following characteristics All prompts are in upper case All prompts are preceded by a line feed Prompts requiring user input are followed by a colon and three spaces Other prompts end with a carriage return and a line feed ...

Page 102: ... MENU ITEM THEN PRESS RETURN S SPEED CALL UPDATE C CANCEL RING AGAIN R REMOTE LOOPBACK M MANUAL ANSWER X EXIT TO MAIN MENU A AUTODIAL UPDATE Call disconnection During call setup a KBD call attempt can be aborted by using CTRL Z A prompt message is displayed to confirm the aborted call attempt ...

Page 103: ... data calls Procedure 9 1 Place local or remote data call Enter nnnnn CR where nnnnn is a Directory Number 24 digits maximum Screen Display from Main Menu Calling nnnnn Screen Display from Main Menu CONNECTION IN PROGRESS System Response Ringing occurs at the local set or termination occurs on an outgoing trunk Use Procedure 9 2 for modem pool calls Modem pool feature activation codes are assigned...

Page 104: ...SED Response User activates RAG and the call is released or Enter N CR Screen Display from Main Menu CALL RELEASED Response RAG is not activated Screen Display MAIN MENU Response System displays the main menu Use Procedure 9 4 to recall a previously busy station with RAG activated against that station The prompt shown in Step 1 is displayed when the called station becomes idle Procedure 9 4 Recall...

Page 105: ...enu RING AGAIN CANCELLED Response System returns to Main Menu screen Use Procedure 9 6 to initiate a data call to a previously programmed Autodial number using KBD Autodial is compatible with modem pooling Procedure 9 6 Activate Autodial Enter A CR Response User selects autodial feature Screen Display from Main Menu CONNECTION IN PROGRESS Response System establishes data call Use Procedure 9 7 to ...

Page 106: ...R Screen Display from Main Menu CONNECTION IN PROGRESS Response User enters 1 or 2 digit Speed Call access code nn Response Ringing occurs at the local set or termination occurs on an outgoing trunk Screen Display from Main Menu CALL CONNECTED SESSION STARTS Response System establishes data call Use Procedure 9 9 to add or update the Speed Call list for data calls Either 1 or 2 digit access codes ...

Page 107: ...RLB is set the user s next data call character input echoes back to the user s screen which verifies proper operation of the data loop Loopback tests can be made over digital trunks but cannot be used with modem pooling RLB must be set before the data call is placed Procedure 9 10 Set or reset remote loopback operation Enter M CR Screen Display from Main Menu Modify Menu Response System displays M...

Page 108: ...er modes can be manual or automatic Procedure 9 12 Update answer mode Enter M CR Screen Display from Main Menu Modify Menu Response System displays Modify Menu Enter M CR Screen Display from Main Menu Manual Answer TYPE Y N Response User selects Answer Mode Feature Enter Y CR Response User sets answer mode to manual or Enter N CR Response User sets answer mode to automatic Screen Display from Main...

Page 109: ...LL CALL RELEASED incompatible parameter displayed Response Incoming data call connection fails because of mismatch in terminal parameters A terminal beep also sounds to alert the user or Enter N CR Screen Display CALL RELEASED Response User elects not to receive incoming data call Screen Display Main Menu Response System returns to Main Menu Use Procedure 9 14 when the user s answer mode is set fo...

Page 110: ...PATIBLE COMMUNICATIONS PARAMETER CALL RELEASED Reenter appropriate selection or proper DN Dialing aborted by pressing Break key Control Z ABORTED No corrective action necessary Main Menu is redisplayed User pressed CR only when prompted for number input ABORTED No corrective action necessary Main Menu is redisplayed User input errors committed INVALID COMMAND ENTRY REENTER Reenter appropriate sele...

Page 111: ...tters AT and end with a carriage return If the TADO is in autobaud mode AT is used to set autobaud and autoparity Processing of the command line is not done until the carriage return is received Input may be in either upper or lower case but not mixed Simple character editing may be done on each command using the ASCII backspace Each command line can contain several commands Each line is limited t...

Page 112: ...pe code character S 3 1 127 valid ASCII code 13 Carriage return character S 4 0 127 valid ASCII code 10 Line feed character S 5 0 32 127 ASCII codes 8 Backspace character S 7 1 255 s 30 Wait time for carrier S 8 0 255 s 2 Pause time for comma not supported S10 1 255 x 0 1 s 7 Loss of carrier timeout S12 20 255 x 0 02 s 50 Escape sequence guard time S21 RESERVED S22 RESERVED S36 0 1 0 0 No adaption...

Page 113: ...ds supported by the TADO Note If the commands are input without a numerical parameter it is assumed to be 0 For example user input of ATE is interpreted as ATE0 which disables the echoing of the keyboard dialing commands Table 9 4xxx Hayes keyboard dialing commands Heading Heading A Re execute previous command line not preceded with the letters AT nor followed by a carriage return A Go into answer...

Page 114: ...on line state Q0 TADO returns result codes default setting Q1 TADO does not return result codes Sr Set pointer to Register r Sr n Set Register r to Value n Sr Display value stored in Register r V0 Display result codes in numeric form V1 Display result codes in verbose form as words default setting X0 Enable result codes 0 4 X1 Enable result codes 0 5 10 12 and 14 X2 Enable result codes 0 5 10 12 a...

Page 115: ...command is the default if ASSERTRTS DPOPT is not datafilled for TADO R1 Assume CTS is always present This command asserts the EIA control leads CTS CD and DSR This command is the default if ASSERTRTS DPOPT is datafilled for TADO S0 Assume DSR is present This command asserts the EIA control leads CTS CD and DSR This command is the default if ASSERTRTS DPOPT is datafilled for TADO S1 CTS CD and DSR ...

Page 116: ...complete call with Hayes KBD Enter ATD nnnn CR Response TADO send digits when CR is received Response System establishes network connection Response Data connection fails Screen Display NO CARRIER Response System releases the call Procedure 9 17 describes auto answering a Hayes KBD data call Incoming calls are answered automatically if Register S0 is set to any value between 1 and 255 This value i...

Page 117: ...sequence for Hayes KBD When configured for Hayes KBD the TADO operation consists of two states the command state and the on line or transparent data state After the call is established the TADO enters the on line state To return from the on line state to the command state use the escape code sequence in Procedure 9 19 Procedure 9 19 Escape Hayes KBD Response Wait at least 1 second after previous e...

Page 118: ...ng command state even if a number is partially or completely dialed To release the partially or completely dialed call before a data connection enter any character or drop Data Terminal Ready DTR from the DTE Drop DTR by switching the DTR switch on the back of the DTE OFF switching the DTE OFF or disconnecting the RS 232 C cable from the TADO Once a data connection is established follow the steps ...

Page 119: ... an M3000 Digital Telephone fails to function properly or if mechanical breakage occurs do not attempt repairs in the field Return the unit to the manufacturer For the proper packing procedures refer to the chapter on Installation procedures Table 10 1xxx M3000 digital telephone stocklist Description Ordering Code Engineering Code Telephone Assembly A0317359 NT1F1101 Stand P0665343 P0665343 35 Rub...

Page 120: ...klist continued Description Engineering Code Ordering Code Line Cord silver satin 6 5 ft 2 7 m 14 ft 4 2 m A0315049 A0325049 NED2QU 87 NED2QU 87 Lens Directory Number P0652765 P0652765 Card Line Designation P0652766 P06552766 Power Supply A0326800 A0326800 Touch Asynchronous Data Option A0315990 NT1F10AA end ...

Page 121: ...Carriage Return CRR Call Request Retrieve DLM Digital Line Module DN Directory Number DTE Data Terminal Equipment DTR Data Terminal Ready EDPC Enhanced Digital Port Card EIA Electronic Industries Association FCC Federal Communications Commission GIC Group Intercom HASU Hardware assigned software unassigned IPE Intelligent Peripheral Equipment IPEC Intelligent Peripheral Equipment Column ...

Page 122: ...st Access LTPMAN Line Test Position Manual MAP Maintenance and Administration Position PCM Pulse Code Modulation PDN Primary Directory Number RAG Ring Again RLB Remote Loopback Rls Release TADO Meridian Asynchronous Data Option TCM Time Compression Multiplexing UEM Universal Equipment Module VMX Voice Message Center XALC Extended Analog Line Card XDLC Extended Digital Line Card XMLC Extended Messa...

Page 123: ...List of Terms 11 3 Meridian 1 Options 201 211 Meridian SL 100 M3000 Touchphone Reference Manual MSL03 XPEC Extended Peripheral Equipment Controller ...

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Page 126: ...t is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at t...

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