Nortel i2021 Series, User Manual

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i 2021 ISDN Teleset
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Numbers (PDN), which are used by your service provider to identify a
particular phone. Some other attributes of PrimCA:
n
Executive/secretarial applications.
n
Conjunction with RLP (Ringing Line Preference).
n
User line identification.
The Primary Line feature works in conjunction with Ringing Line
Preference. Ringing Line Preference allows the Teleset to automatically
go off-hook on the oldest ringing Call Appearance when the handset is
lifted. This may be a problem if the Teleset is sharing telephone numbers
with another phone, such as in a manager/assistant application. In this
arrangement, the secretary receives an incoming call and the phone starts
to ring. A fraction of a second later, the manager receives an incoming
call. If the manager and secretary both have each other’s telephone
number appearing on their phone, the oldest call will be answered first.
This is no problem if the secretary answers first. But if the manager
answers first, the manager will get the secretary’s call.
This problem is easily avoided if the manager and the secretary set their
respective Call Appearances as Primary.
To set Primary Call Appearances:
1. Press
MENU , MORE , MORE , Config , MORE , PrimCA . The Teleset
will display the following message and a number of Call Appearances
will light.
2. The Teleset defaults to all Call Appearances are Primary. Therefore,
all of the Call Appearances will light green.
3. One at a time, select the Call Appearances that are not Primary to
your Teleset. The Teleset will prompt you to press the key twice to
confirm your selection.
NOTE: PrimCA gives the phone Ringing Line Preference only on
the Primary keys.