Nortel BayStack 100-S, User Manual

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28 Chapter 2 Installation preparation
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Making decisions
Before you can access the Internet with your Instant Internet unit, you must make
the following decisions:
• Who will be your ISP?
• What type of connection will you use

dial-up connection (analog or ISDN),
PPPoE connection, router connection, cable modem connection, or xDSL
modem connection?
Selecting an Internet service provider
There are thousands of ISPs from which to choose. Nortel Networks maintains an
updated list of the major, national ISPs and as many local ISPs as possible. You
can choose an ISP from this list, or you can locate a different one. Either way,
try to choose an ISP that has a local access number so that you do not have to pay
long distance charges. You can look in the yellow page directory for local or
regional ISPs, or you can call a national ISP and ask if it offers local dial-up
access in your area.
If your ISP is not on the selection list you see during Instant Internet installation,
select the
! Default
provider from the list. If you cannot connect to the Internet
with the
! Default
provider selected, do one of the following:
• Call Nortel Networks Technical Solutions Center. See page 23 for instructions
on how to contact the center.
• Send an e-mail message to support@nortelnetworks.com.
Be sure to have your provider’s name, location, and contact-person’s phone
number so that Nortel Networks can create a dial-up script specific to your ISP’s
access requirements and add your ISP to the list.
Note:
Only a dial-up connection (analog or ISDN) requires this type of
service from an ISP. If you are using a cable modem, xDSL modem, or
external Ethernet device, you do not have to obtain dial-up service.