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How To Fix The “Burner Ignites But Flame Will Not Hold” Problem 

on the Norcold 3163 Refrigerator  

in the VW Eurovan 

 

 

Background 

Many people have posted on Eurovan blogs, the problem of placing the Norcold 3163 into propane mode, 

pushing the start button for an eternity, and the flame doesn’t stay lit. This can result from several problems, 

which will be made clear below. 

 

 

Safety Information and Caveats Before Starting 

Any changes made to your unit should only be attempted if the warranty has expired. By now, that should be 

moot, since most original warranties have probably expired. 

 

If you are not electrically inclined, or cannot easily follow these directions, then it is recommended you find 

a qualified assistant, or, do NOT perform the changes stated below. Because this involves propane gas and 

electrical circuits that can lead to a dangerous situation, it is recommended you proceed with caution.  

 

No liability can be assumed for the use of these instructions

.

 

To continue with these instructions, first download a copy of the ‘Norcold 3163 Service Manual’ found at:  

member.)  References from this service manual are used in this document. 

 

It is recommended you print out and read through these instructions in their entirety, to familiarize yourself 

with the work that will be accomplished.  

 

 

Verifying the Symptom 

1.

 

Turn on the propane valve at the external tank – fully counterclockwise. (BTW, the tank valve seats 

at both ends; fully closed and fully open. Always turn it either fully open or fully closed, firmly 

seating it at either end.) 

 

2.

 

From the ‘User’s Operating Guide’ (found at the link above), we first put the unit in ‘propane mode’. 

This is done by pressing the ‘E’ button shown below, the one with the flame graphic. 

 

 

 

Summary of Contents for 3163 Series

Page 1: ...electrical circuits that can lead to a dangerous situation it is recommended you proceed with caution No liability can be assumed for the use of these instructions To continue with these instructions...

Page 2: ...om grill beneath the fridge door looking toward the left rear corner you should be able to see the blue burner flame through a small glass window on the front of the burner box See image below You can...

Page 3: ...panel and set that panel aside 6 Unclamp and cautiously remove the hose from the barbed fitting on the bottom of the sink faucet If the faucet is made of plastic be very gentle twisting the hose loos...

Page 4: ...the side flanges of the fridge on either side of the door 13 Tape the door locking pin on the chain to the cabinet to keep it out of the way 14 Ensuring that all front screws are removed gently pull...

Page 5: ...ting on exposed metal or wires Set the wires aside on the floor 19 Pull the fridge completely out of the van and place it on a work surface It doesn t weigh much so you should be able to lift it easil...

Page 6: ...y over the flame slots The tip must be over the flame for the maximum output voltage from the thermocouple The vibration of the van may have caused the thermocouple to slip back away from the flame re...

Page 7: ...hread into the valve Why If you are brave you can attempt to rethread the valve s threads with the standard thread pitch or even riskier try to chase the threads on the valve with a new standard threa...

Page 8: ...l next be lighting the burner Be sure to have plenty of ventilation though you will only be starting the burner momentarily Keep all flammable material away from the burner box 10 Press the Propane bu...

Page 9: ...s a fix for this that eliminates the problem without replacing the relighter module The Fix The interrupter circuit inside the relighter module is supposed to go to zero ohms when the flame is detecte...

Page 10: ...ket to go with above relays if you want to plug the relay into a socket instead of using female spade lugs plugged directly onto the relay s lugs Extra fluff 6 US online Any of the other 12VDC relays...

Page 11: ...Page 11 of 15 Propane button Wiring Diagram N O 12VDC Relay coil polarity is unimportant...

Page 12: ...Page 12 of 15 Physical Connections Remove WHT wires from interrupter Insulate and set aside N O 12VDC Relay coil polarity is unimportant...

Page 13: ...Page 13 of 15 Final Drawing and Suggested Wiring Details from Paul Gloger Wiring colors above are suggested for ease of identification but other colors may be substituted...

Page 14: ...16 20 AWG automotive wire is sufficient Color is not important exercise your own creativity 6 Make sure all connections are insulated covering with electrical tape if necessary Fasten the relay to the...

Page 15: ...5 or the 6 o clock position This should bring the inside of the fridge to approximately 40 deg F 4 4 deg C 24 Change to 12V mode and ensure the inside temp stays at or lower than 40 degrees 25 Change...

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