
42
Troubleshooting
Note:
If these solutions do not correct the problem with your device, please contact Nonin Technical
Service at (800) 356-8874 (USA and Canada), +1 (763) 553-9968, or +31 (0)13 - 79 99 040 (Europe).
Pulse Quality LED does not
blink green.
Inadequate pulse signal
or
the sensor site is poorly perfused
or
the sensor is not correctly positioned.
Reposition the sensor.
The sensor is restricting blood
circulation at the sensor site.
Remove the restriction to increase
blood circulation at the sensor site
or
relocate the sensor.
Circulation is reduced due to excess
pressure between the sensor and a
hard surface.
Allow the sensor and the application
site to rest comfortably on the
surface.
Excessive ambient light.
Reduce ambient light.
Excessive patient motion.
Reduce patient motion.
The patient is wearing nail polish or
artificial nails.
Remove nail polish or artificial nails.
Performance degradation from:
• arterial catheter
• blood pressure cuff
• infusion line.
Reduce or eliminate the source.
The Pulse Quality display is
blinking red and the SpO
2
and/
or Pulse Rate displays are
dashes.
Inadequate pulse signal at sensor site.
Assess the patient. Reposition
sensor
or
select an alternate sensor
site.
Inadequate pulse signal due to
excessive motion.
Reduce patient motion. Reposition
or
relocate the sensor.
SpO
2
Sensor failure.
Replace the SpO
2
sensor.
Numeric display segments are
missing.
Defective LEDs.
Discontinue use of the device.
The lower CO
2
bar is not
illuminated.
The CO
2
sensor is not plugged in.
Plug the CO
2
sensor in.
Only the third and sixth CO
2
bars are illuminated.
The CO
2
sensor has become
disconnected.
Reconnect the CO
2
sensor.
The airway adapter tube is not
connected to the CO
2
sensor.
Verify that the airway adapter tube is
connected, with windows toward the
sensor.
The light path is blocked.
Replace the airway adapter tube.
The CO
2
sensor lamp is burned out.
Replace the CO
2
sensor.
Degradation of device
performance.
Electromagnetic interference (EMI).
Remove the device from the EMI
environment.
Problem
Possible Cause
Possible Solution