Nokia G-240W-E Product Manual Download

Page: 118 / 122

Configure a Gateway 3 (G-240W-E)

118

Nokia WiFi Gateway 3 Product Guide

3FE-47464-AAAA-TCZZA

Issue: 01

Figure 52

RG Troubleshooting Counters window

Table

describes the fields in the RG Troubleshooting Counters window.

Table 42

RG Troubleshooting Counters parameters

Field

Description

WAN Connection List

Select a WAN connection from the list

US Throughput

This test is used to determine the upstream throughput/speed

Click US Speed Test to specify the time for the upstream test

The default is weekly, performed at idle to a public server

DS Throughput

This test is used to determine the downstream throughput/speed

Click DS Speed Test to specify the time for the downstream test

The default is weekly, performed at idle to a public server

US Packet Loss

The number of upstream packages lost

(1 of 2)

Summary of Contents for G-240W-E

Page 1: ...roprietary and confidential Use pursuant to applicable agreements Nokia WiFi Gateway 3 G 240W E WiFi Gateway Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 Nokia WiFi Gateway 3 Product Guide ...

Page 2: ...spective owners The information presented is subject to change without notice No responsibility is assumed for inaccuracies contained herein 2018 Nokia Contains proprietary trade secret information which is the property of Nokia and must not be made available to or copied or used by anyone outside Nokia without its written authorization Not to be used or disclosed except in accordance with applica...

Page 3: ...ance personnel involved in installing upgrading or maintaining The devices 1 3 Required knowledge The reader must be familiar with general telecommunications principles 1 4 Acronyms and initialisms The expansions and optional descriptions of most acronyms and initialisms appear in the glossary 3FE 47157 AAAA TCZZA 1 5 Assistance and ordering phone numbers Nokia provides global technical support th...

Page 4: ... negotiations 1 7 Safety information For safety information see the appropriate safety guidelines chapter 1 8 Documents Documents are available using ALED or OLCS Procedure 1 To download a ZIP file package of the customer documentation 1 Navigate to http support alcatel lucent com and enter your user name and password If you are a new user and require access to this service please contact your Nok...

Page 5: ...customer documents by title and part number You can filter this list using the Release drop down menu 4 Click on the PDF to open or save the file 1 9 Special information The following are examples of how special information is presented in this document Danger Danger indicates that the described activity or situation may result in serious personal injury or death for example high voltage or electr...

Page 6: ...ust do what the step indicates 1 This step offers two options You must choose one of the following a This is one option b This is another option 2 You must perform this step Procedure 4 Example of required substeps in a procedure At step 1 you must perform a series of substeps within a step At step 2 you must do what the step indicates 1 This step has a series of substeps that you must perform to ...

Page 7: ...r each file Procedure 5 To search multiple PDF files for a common term 1 Open Adobe Acrobat Reader 2 Choose Edit Search from the Acrobat Reader main menu The Search PDF panel appears 3 Enter the search criteria 4 Click on the All PDF Documents In radio button 5 Select the folder in which to search using the drop down menu 6 Click on the Search button Acrobat Reader displays the search results You ...

Page 8: ...Preface 8 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 9: ... and off modes compliance 20 2 2 3 FCC statement 20 2 2 4 FCC Radiation Exposure Statement 21 2 2 5 Resistibility requirements compliance 21 2 3 Electrical safety guidelines 21 2 3 1 Power supplies 22 2 3 2 Cabling 22 3 ETSI CPE safety guidelines 23 3 1 Safety instructions 23 3 1 1 Safety instruction boxes 23 3 1 2 Safety related labels 24 3 2 Safety standards compliance 24 3 2 1 EMC EMI and ESD c...

Page 10: ...nd interface capacity 40 5 4 1 Gateway 3 G 240W E connections and components 40 5 5 Gateway 3 G 240W E LEDs 42 5 6 Gateway 3 G 240W E detailed specifications 42 5 7 Gateway 3 G 240W E functional blocks 43 5 8 Gateway 3 G 240W E responsible party 44 5 9 Gateway 3 G 240W E special considerations 44 5 9 1 WiFi service 45 5 9 1 1 WiFi standards and certifications 45 5 9 1 2 WiFi GUI features 45 5 9 2 ...

Page 11: ...Nokia WiFi Gateway 3 Product Guide Issue 01 3FE 47464 AAAA TCZZA 11 8 1 6 Maintenance 108 8 1 7 RG troubleshooting counters 117 ...

Page 12: ...12 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 13: ...3 G 240W E 53 Figure 11 Gateway 3 G 240W E connections 55 Figure 12 Gateway 3 G 240W E cylinder removal 56 8 Configure a Gateway 3 G 240W E 59 Figure 13 Web login window 60 Figure 14 Device Information window 61 Figure 15 LAN status window 63 Figure 16 WAN Status window 65 Figure 17 WAN Status IPv6 window 67 Figure 18 Home Networking information window 69 Figure 19 LAN ports statistics window 71 F...

Page 14: ...ggering window 104 Figure 41 DDNS window 106 Figure 42 NTP window 107 Figure 43 UPnP and DLNA window 108 Figure 44 Password window 109 Figure 45 Device Management window 110 Figure 46 Backup and Restore window 111 Figure 47 Firmware Upgrade window 112 Figure 48 Reboot Device window 113 Figure 49 Factory Default window 114 Figure 50 Diagnostics window 115 Figure 51 Log window 116 Figure 52 RG Troub...

Page 15: ...way 3 G 240W E considerations and limitations 45 8 Configure a Gateway 3 G 240W E 59 Table 15 Device Information parameters 61 Table 16 LAN status parameters 64 Table 17 WAN Status parameters 65 Table 18 WAN status IPv6 parameters 67 Table 19 Home Networking parameters 69 Table 20 LAN parameters 72 Table 21 LAN IPv6 network parameters 74 Table 22 WAN parameters 76 Table 23 WAN DHCP parameters 78 T...

Page 16: ...16 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 Table 41 Device Management parameters 111 Table 42 RG Troubleshooting Counters parameters 118 ...

Page 17: ... box indicates that the described activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of the Warning box The Warning box indicates ...

Page 18: ...ises equipment is labeled with specific safety compliance information and instructions that are related to a variant of the CPE Observe the instructions on the safety labels Table 1 provides examples of the text in the various CPE safety labels Table 1 Safety labels Figure 1 shows a sample safety label located on the bottom of the Gateway 3 G 240W E Caution 1 Possibility of service interruption Ca...

Page 19: ...rements for equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instr...

Page 20: ...e main purpose of Gateway 3 G 240W E devices is to provide network functionality with HiNA 7 days 24 hours the modes Off Standby Power Management and Networked Standby are inappropriate For information about the type and number of network ports see Gateway 3 G 240W E interfaces and interface capacity in chapter 5 For information about power consumption see Gateway 3 G 240W E detailed specification...

Page 21: ...ntenna or transmitter End users and installers must be provided with antenna installation instructions and consider removing the no collocation statement This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause...

Page 22: ...orsed by Nokia Such use will void any warranty or support contract with Nokia Such use greatly increases the danger of damage to equipment or property 2 3 2 Cabling The following are the guidelines regarding cables used for the customer premises equipment Use only cables approved by the relevant national electrical code Note The devices comply with the U S National Electrical Code However local el...

Page 23: ...d activity or situation may pose a threat to personal safety It calls attention to a situation or procedure which if not correctly performed or adhered to may result in death or serious physical harm Do not proceed beyond a Danger box until the indicated conditions are fully understood and met The following is an example of the Warning box The Warning box indicates that the described activity or s...

Page 24: ...ety related labels The customer premises equipment is labeled with the specific safety instructions and compliance information that is related to a variant of the CPE Observe the instructions on the safety labels Table 2 provides sample safety labels on the customer premises equipment Table 2 Safety labels 3 2 Safety standards compliance This section describes the CPE compliance with the European ...

Page 25: ...Equipment Directive RED 2014 53 EU applicable from 13 June 2016 EN 55032 2015 Electromagnetic compatibility of multimedia equipment Emission Requirements EN 55024 2010 Information Technology Equipment Immunity Characteristics limits and methods of measurement Electromagnetic Compatibility EMC directive 2014 30 EU European Council Directive 2004 108 EC Low Voltage LVD directive 2014 35 EC 3 2 2 Equ...

Page 26: ...0 019 2 1 Storage Class T1 2 ETS 300 019 2 2 Transport Class T2 3 ETS 300 019 2 3 Stationary Class T3 2 3 2 3 Environmental standard compliance The customer premises equipment complies with the EN 300 019 European environmental standards 3 2 4 Resistibility requirements compliance The customer premises equipment complies with the requirements of ITU Recommendation K 21 for resistibility of telecom...

Page 27: ...ia approved power supplies or power adapters is not supported or endorsed by Nokia Such use will void any warranty or support contract with Nokia Such use greatly increases the danger of damage to equipment or property 3 3 2 Cabling The following are the guidelines regarding cables used for the customer premises equipment All cables must be approved by the relevant national electrical code Note 1 ...

Page 28: ...ETSI CPE safety guidelines 28 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 29: ...nformation Products EIP manufactured or sold and imported in the territory of the mainland of the People s Republic of China EIP refers to products and their accessories manufactured by using electronic information technology including electronic communications products and such subcomponents as batteries and cables 4 1 2 Environmental related labels Environmental labels are located on appropriate...

Page 30: ...ation Value MCV label Figure 4 shows the label that indicates a product is above the maximum concentration value as defined by standard SJ T11363 2006 Requirements for Concentration Limits for Certain Hazardous Substances in Electronic Information Products The number contained inside the label indicates the Environment Friendly User Period EFUP value The label may be found in this documentation or...

Page 31: ...r to products operated according to the intended use conditions See Hazardous Substances Table HST for more information 4 2 Hazardous Substances Table HST This section describes the compliance of the OLT and CPE to the CRoHS standard when the product and subassemblies contain hazardous substances beyond the MCV value This information is found in this user documentation where part numbers for the p...

Page 32: ...portation with no rain on packing allowed 4 3 3 EU RoHS European Union EU Directive 2011 65 EU Restriction of the use of certain Hazardous Substances RoHS restricts the use of lead mercury cadmium hexavalent chromium and certain flame retardants in electrical and electronic equipment Nokia products shipped to the EU comply with the EU RoHS Directive Nokia has implemented a material substance conte...

Page 33: ...l of product symbol About mark is used in compliance to European Union WEEE Directive 2012 19 EU There can be different requirements for collection and treatment in different member states of the European Union In compliance with legal requirements and contractual agreements where applicable Nokia will offer to provide for the collection and treatment of Nokia products bearing the logo shown in Fi...

Page 34: ...ETSI environmental and CRoHS guidelines 34 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 35: ...umbers and identification Table 4 provides part numbers and identification information for the Gateway 3 G 240W E Table 4 Identification of Gateway 3 G 240W E Ordering part number Provisioning number Description CLEC CPR ECI Bar code 3FE 47358 AA 3FE 47464 AA Nokia WiFi Gateway 3 G 240W E GPON residential gateway ONT with 2 POTS ports 4 GE UNI 5G Wi Fi and 3x3 2 4G Wi Fi Includes two USB 2 0 Type ...

Page 36: ...rtal for the customer care team of the operator and a mobile application for end user self care 3FE 47358 CA 3FE 47464 BA Nokia WiFi Gateway 3 G 240W E GPON residential gateway ONT with 2 POTS ports 4 GE UNI 5G Wi Fi and 3x3 2 4G Wi Fi Includes two USB 2 0 Type A ports and a 12V UK 3 pin plug wall mounted power supply variant with a barrel type DC connector Ordering part number Provisioning number...

Page 37: ...g n and 802 11ac networking with triple play capability Gateway 3 G 240W E devices can be configured using the Nokia WiFi Mobile App which can be downloaded on both iOS and Android devices Figure 6 shows the Gateway 3 G 240W E gateway Figure 6 Gateway 3 G 240W E The Gateway 3 G 240W E provides the following functions and benefits Automatically decide on wireless router mode and gateway mode in a m...

Page 38: ...2 4 GHz up to 500 mW and 5 GHz up to 1 W 64 bit and 128 bit Wired Equivalent Privacy WEP support Wi Fi Protected Access WPA support including Pre Shared Key WPA PSK and WPA2 Media access control MAC filters Router mode IPv4 and IPv6 Point to Point Protocol over Ethernet PPPoE and IP over Ethernet IPoE Network Address Translation NAT demilitarized zone DMZ and firewall Dynamic Host Configuration Pr...

Page 39: ...d the Gateway 3 G 240W E is TR 069 To keep the Nokia Home WiFi management independent from the ACS of the carrier The device can establish an independent TR 069 session with the SaaS The SaaS WiFi Care URL and credentials can be programmed from the ACS solution of the carrier or they can be incorporated in the device pre configuration 5 2 3 TR69 authentication using TLS and CA certificates Gateway...

Page 40: ...G 240W E 5 4 Gateway 3 G 240W E interfaces and interface capacity Table 7 describes the supported interfaces and interface capacity for Gateway 3 G 240W E devices Table 7 Gateway 3 G 240W E interface connection capacity 5 4 1 Gateway 3 G 240W E connections and components Figure 7 shows the physical connections for Gateway 3 G 240W E devices Type and model Maximum capacity POTS 10 100 BASE T 10 100...

Page 41: ... through two RJ 11 POTS ports LAN 1 to LAN 4 This connection is provided through Ethernet RJ 45 connectors Up to four 10 100 1000 Base T Ethernet interfaces are supported The Ethernet ports can support both data and in band video services on all four interfaces UPS This connection is a reserved interface provided through a UPS cable Reset button Pressing the Reset button for less than 10 seconds r...

Page 42: ...fications Table 11 lists the power consumption specifications for the Gateway 3 G 240W E LED color LED behavior Router mode Bridge mode LED behavior description Off Off Power off Blue Green Solid Good backhaul connection to the Internet Solid Good backhaul connection A link to the next node is available Yellow Solid Backhaul connection is successful but not optimal A link to the next node is below...

Page 43: ...devices is compliant with the IEEE 802 11 standard In addition to the WiFi service these devices transmit Ethernet packets to two RJ 45 Ethernet ports Figure 8 shows the functional blocks for the Gateway 3 G 240W E Maximum power Not to exceed Condition Minimum power Condition 32 W 4 10 100 1000 Base T Ethernet WiFi operational 8 W interfaces services not provisioned Mounting method Temperature ran...

Page 44: ... describes the special considerations for Gateway 3 G 240W E devices 28282 NAND Flash DDR3 1x3 Header NOR Flash GE PHY GE PHY RJ45 RJ45 RJ 11 miSLIC RJ 11 GE Magnetics GE Magnetics LEDs SoC SPI PBI DDR3 UART GPIO Laser Driver BOSA PMD USB USB USB 2 0 Port USB 2 0 Port MDI PCM MDI GE PHY GE PHY RJ45 RJ45 40 MHz RF Diplexer External Antenna GE Magnetics GE Magnetics MDI MDI 801 11ac 4x4 801 11n 3x3 ...

Page 45: ...he following IEEE standards and WiFi Alliance certifications compliant with IEEE 802 11 standards certified for IEEE 802 11b g n ac standards WPA support including WPA PSK certified for WPA2 Personal and WPA2 Enterprise 5 9 1 2 WiFi GUI features Gateway 3 G 240W E devices have HTML based WiFi configuration GUIs In addition to the traditional web based GUI the home user can download and use a mobil...

Page 46: ...Gateway 3 G 240W E unit data sheet 46 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 47: ...nformation 6 6 Procedure 6 1 Purpose This chapter provides the steps to install a Gateway 3 G 240W E 6 2 General The steps listed in this chapter describe mounting and cabling for a Gateway 3 G 240W E 6 3 Prerequisites You need the following items before beginning the installation all required cables 6 4 Recommended tools You need the following tools for the installation RJ 45 Ethernet cable paper...

Page 48: ...o the utilities Caution 1 Keep indoor devices out of direct sunlight Prolonged exposure to direct sunlight can damage the unit Caution 2 Keep 20 cm away from the Gateway 3 G 240W E when configuring functions on the local web or app Note 1 Observe the local and national laws and regulations that may be applicable to this installation Note 2 Observe the following The device should be installed in ac...

Page 49: ... other equipment The installation requirements are allow a minimum 100 mm clearance above the top cover allow a minimum 50 mm clearance from the side vents do not place any heat source directly above the top cover or below the bottom cover Danger Fiber cables transmit invisible laser light To avoid eye damage or blindness never look directly into fibers connectors or adapters Warning Be careful to...

Page 50: ...iv Wind the fiber optic cable through the fiber track at the base of the cylinder until the desired length of the cable is reached v Press the fiber optic cable into the slot vi Replace the bottom cover vii Replace the fiber optic connection cover white cylinder 3 Review the connection locations as shown in Figure 10 Note Fiber cable preparation varies depending on the type and size of the inside ...

Page 51: ...erify the LEDs and voltage status 8 Activate and test the services Note Observe the following Units must be powered by a Listed or CE approved and marked limited power source power supply with a minimum output rate of 12 V dc 3 A The polarity of the power adapter plug must match the Gateway 3 ON OFF RESET GPON VOIP WPS LAN 1 LAN 2 LAN 3 POWER UPS LAN 4 TEL 1 TEL 2 USB 1 USB 2 Power input Bottom co...

Page 52: ...240W E i Locate the Reset button as shown in Figure 10 ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device 10 STOP This procedure is complete Note Resetting the device will return all settings to factory default values any configuration customization will be lost ...

Page 53: ...rmation 7 6 Procedure 7 1 Purpose This chapter provides the steps to replace a Gateway 3 G 240W E 7 2 General The steps listed in this chapter describe mounting and cabling for a Gateway 3 G 240W E 7 3 Prerequisites You need the following items before beginning the installation all required cables 7 4 Recommended tools You need the following tools for replacing the Gateway 3 G 240W E RJ 45 cable p...

Page 54: ...o the utilities Caution 1 Keep indoor devices out of direct sunlight Prolonged exposure to direct sunlight can damage the unit Caution 2 Keep 20 cm away from the Gateway 3 G 240W E when configuring functions on the local web or app Note 1 Observe the local and national laws and regulations that may be applicable to this installation Note 2 Observe the following The device should be installed in ac...

Page 55: ...t and power cables from the Gateway 3 G 240W E see Figure 11 for the connector locations on the Gateway 3 G 240W E 3 If necessary disconnect the fiber optic cable Go to step 5 4 Replace the Gateway 3 G 240W E with the new device The device can be placed on any flat surface such as a desk or shelf ON OFF RESET GPON VOIP WPS LAN 1 LAN 2 LAN 3 POWER UPS LAN 4 TEL 1 TEL 2 USB 1 USB 2 Power input Botto...

Page 56: ...tic connector as shown in Figure 12 Danger Fiber cables transmit invisible laser light To avoid eye damage or blindness never look directly into fibers connectors or adapters Warning Be careful to maintain a bend radius of no less than 1 5 in 3 8 cm when connecting the fiber optic cable Too small of a bend radius in the cable can result in damage to the optic fiber Note Fiber cable preparation var...

Page 57: ...up the unit by using the On Off power button 9 Verify the LEDs and voltage status 10 Activate and test the services 11 If necessary reset the Gateway 3 G 240W E i Locate the Reset button on a Gateway 3 G 240W E as shown in Figure 11 ii Insert the end of a straightened paper clip or other narrow object into the hole in the Reset button to reset the device 12 STOP This procedure is complete Note Obs...

Page 58: ...Replace a Gateway 3 G 240W E 58 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 59: ...s devices to the Internet 8 1 1 Login Use the procedure below to login to the web based GUI for the Gateway 3 G 240W E Procedure 6 Login to web based GUI 1 Open a web browser and enter the IP address of the Gateway 3 G 240W E in the address bar The login window appears The default gateway IP address is http 192 168 18 1 You can connect to this IP address using your web browser after connecting you...

Page 60: ...tion statistics Caution If you forget the current username and password press the reset button for 10s and the default values for the username and password will be recovered at startup Pressing the Reset button for less than 10 seconds reboots the device pressing the Reset button for 10 seconds resets the device to the factory defaults Note To help protect the security of your Internet connection ...

Page 61: ...the Device Information window Table 15 Device Information parameters Field Description Device Name Name on the Gateway 3 G 240W E Vendor Name of the vendor Serial Number Serial number of the Gateway 3 G 240W E Hardware version Hardware version of the Gateway 3 G 240W E Boot version Boot version of the Gateway 3 G 240W E Software version Software version of the Gateway 3 G 240W E Chipset Chipset of...

Page 62: ...Configure a Gateway 3 G 240W E 62 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 2 Click Refresh to update the displayed information 3 STOP This procedure is complete ...

Page 63: ... 240W E Issue 01 3FE 47464 AAAA TCZZA 63 Procedure 8 LAN status retrieval 1 Select Status LAN Status from the top level menu in the Ethernet Gateway window as shown in Figure 15 Figure 15 LAN status window Table 16 describes the fields in the LAN status window ...

Page 64: ... wireless connection Wireless Rx Bytes Number of bytes received on the wireless connection Wireless Tx Bytes Number of bytes transmitted on the wireless connection Power Transmission mW Power of the wireless transmission in mW Ethernet Information Ethernet Status Indicates whether the Ethernet connection is on or off Ethernet IP Address IP address of the Ethernet connection Ethernet Subnet Mask Su...

Page 65: ...n in Figure 16 Figure 16 WAN Status window Table 17 describes the fields in the WAN Status window Table 17 WAN Status parameters Field Description WAN connection list Drop down menu listing all WAN connections The connection shown is the connection for which WAN status will be shown Connection Mode Connection mode of the WAN connection Enable Disable Select this checkbox to enable the WAN connecti...

Page 66: ...oadband remote access server IPv4 Address IPv4 address Netmask Netmask Gateway IPv4 gateway address Primary DNS Primary Domain Name Server Second DNS Secondary Domain Name Server Ethernet Link Status Whether the PON link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on th...

Page 67: ...able 18 describes the fields in the WAN status IPv6 window Table 18 WAN status IPv6 parameters Field Description WAN connection list Drop down menu listing all WAN connections The connection selected is the connection for which WAN status will be shown Enable Disable Select this check box to enable the WAN connection VLAN VLAN ID WAN Link Status Whether the WAN link is up or down IPv6 Address IPv6...

Page 68: ...rver address Second DNS Secondary Domain Name Server address Ethernet Link Status Whether the link is up or down Tx Packets Number of packets transmitted on the WAN connection Rx Packets Number of packets received on the WAN connection Tx Dropped Number of packets dropped on the transmit WAN connection Rx Dropped Number of packets dropped on the receive WAN connection Err Packets Number of errored...

Page 69: ...in the Ethernet Gateway window as shown in Figure 18 Figure 18 Home Networking information window Table 19 describes the fields in the Home Networking window Table 19 Home Networking parameters Field Description Local Interface Ethernet Table displays the number of Ethernet connections and their settings Wireless Table displays the number of wireless connections and their settings Wireless Setting...

Page 70: ...level menu in the Ethernet Gateway window Statistics are available for LAN ports WAN ports and WLAN ports Figure 19 shows the statistics for the LAN ports Network Name Name of the wireless network access point Access Point Hexadecimal address of the wireless access point Local Devices Table entry Each entry indicates the status active or inactive connection type device name IP address hardware add...

Page 71: ...re 19 LAN ports statistics window 2 Click Refresh to update the displayed information 3 STOP This procedure is complete 8 1 3 Network configuration The Gateway 3 G 240W E also supports network configuration including LAN LAN IPv6 WAN WAN DHCP Wireless 2 4GHz Wireless 5GHz Wireless Schedule IP routing DNS ...

Page 72: ...figuration 1 Select Network LAN from the top level menu in the Ethernet Gateway window as shown in Figure 20 Figure 20 LAN settings window Table 20 describes the fields in the LAN window Table 20 LAN parameters Field Description IPv4 Address IP Address of the Subnet Mask Subnet mask of the DHCP enable Select this check box to enable DHCP 1 of 2 ...

Page 73: ...for all MAC addresses to be bound 5 STOP This procedure is complete DHCP Start IP Address Starting DHCP IP address DHCP End IP Address Ending DHCP IP address DHCP Lease Time DHCP lease time in min Primary DNS Primary domain name server address Secondary DNS Secondary domain name server address Static DHCP MAC Address Hexadecimal MAC address to associate to the LAN Static DHCP IP Address IP address...

Page 74: ...ameters Field Description DNS Server Choose a DNS server from the drop down menu Prefix Config Choose a prefix config option from the drop down menu either WANConnection prefix will be obtained from the WAN or Static enables you to enter the prefix Prefix This field appears if you selected the Static option for the prefix config field Type a connection Interface This field appears if you selected ...

Page 75: ...the address info through DCHP Select this check box to enable address information retrieval through DHCP Whether other info obtained through DHCP Select this check box to enable retrieval of other information through DHCP Maximum interval for periodic RA messages Enter the maximum interval in seconds for periodic Router Advertisement messages The interval range is from 4 to 1800 Minimum interval f...

Page 76: ...n the Ethernet Gateway window as shown in Figure 22 Figure 22 WAN window Table 22 describes the fields in the WAN window Table 22 WAN parameters Field Description WAN Connection List Choose a WAN connection from the drop down menu to set the connection parameters Connection Type Select a connection type IPoE or PPPoE IP Mode Choose an IP mode from the drop down menu IPv4 or IPv6 1 of 2 ...

Page 77: ...elect this checkbox to enable VLAN VLAN ID Enter the VLAN ID VLAN PRI Enter the VLAN PRI WAN IP Mode Choose an IP mode from the drop down menu Connection Trigger Choose the trigger type from the drop down menu Username Enter the Username provided by your ISP Password Enter the Password provided by your ISP Keep Alive Time Enter the keep alive time 5 to 60 seconds Keep Alive Retry Enter the number ...

Page 78: ...P window Table 23 describes the fields in the WAN DHCP window Table 23 WAN DHCP parameters 2 Configure a WAN DHCP option Field Description WAN Connection List Choose a WAN connection from the drop down menu DHCP Option 50 persistent Select this checkbox to enable DHCP Option 50 Enable DHCP Option 60 Select this checkbox to enable DHCP Option 60 vendor class identifier Enable DHCP Option 61 Select ...

Page 79: ...1 3FE 47464 AAAA TCZZA 79 3 Click Save 4 STOP This procedure is complete Procedure 17 Wireless 2 4G networking configuration 1 Select Network Wireless 2 4GHz from the top level menu in the Ethernet Gateway window as shown in Figure 24 Figure 24 Wireless 2 4GHz network window ...

Page 80: ...s check box to enable or disable wireless multi media Total MAX Users Enter the total number of MAX users SSID Select Choose the SSID from the drop down menu SSID Name Enter the SSID name Enable SSID Enable or disable SSID from this drop down menu SSID Broadcast Enable or disable SSID broadcast from this drop down menu MAX Users Enter the number of MAX users Encryption Mode Choose an encryption mo...

Page 81: ... If you have enabled and configured WPS click WPS connect 4 Click Save 5 STOP This procedure is complete Procedure 18 Wireless 5G networking configuration 1 Select Network Wireless 5GHz from the top level menu in the Ethernet Gateway window as shown in Figure 25 Figure 25 Wireless 5GHz network window ...

Page 82: ...ower from the drop down menu Low 20 Medium 40 High 60 Maximum 100 WMM Select this check box to enable or disable wireless multi media Enable MU MIMO Choose Enable or disable MU MIMO from this drop down menu The default is Enable which enables users and wireless terminals to communicate with each other MU MIMO may decrease WiFi performance for clients who do not support it in which case Nokia recom...

Page 83: ...his procedure is complete Procedure 19 Wireless scheduling 1 Select Network Wireless Schedule from the top level menu in the Ethernet Gateway window as shown in Figure 26 Figure 26 Wireless Schedule window 2 Select the Schedule Function check box to turn the wireless signal off for the configured period 3 Click the plus sign to add a scheduling rule A separate panel appears for configuring wireles...

Page 84: ... Days from the drop down menu 6 If you chose Individual Days select the check boxes for the desired days The Recurrence Pattern shows the rules created to date 7 If desired click the plus sign to add more rules 8 Click Save Changes 9 STOP This procedure is complete Procedure 20 IP Routing 1 Select Network IP Routing from the top level menu in the Ethernet Gateway window as shown in Figure 27 Figur...

Page 85: ...STOP This procedure is complete Field Description Enable Routing Select this checkbox to enable static routing Destination IP Address Enter the destination IP address Destination Netmask Enter the destination network mask Gateway Enter the gateway address IPv4 Interface Choose a WAN connection previously created in the WAN network window from the drop down menu Forwarding Policy Choose a forwardin...

Page 86: ... Gateway window as shown in Figure 28 Figure 28 DNS network window Table 27 describes the fields in the DNS network window Table 27 DNS network parameters 2 Enter the domain name and IP address and click Add Field Description DNS Proxy Select this check box to enable DNS proxy Domain Name Domain name IPv4 Address Domain IP address Origin Domain Origin domain name New Domain New domain name ...

Page 87: ...op level menu in the Ethernet Gateway window as shown in Figure 29 Figure 29 TR 069 network window Table 28 describes the fields in the TR 069 network window Table 28 TR 069 network parameters Field Description Periodic Inform Enable Select this check box to enable periodic inform updates Periodic Inform Interval s Time between periodic inform updates in seconds URL URL of the auto configuration s...

Page 88: ...oS configuration 1 Select Network QoS Config from the top level menu in the Ethernet Gateway window Figure 30 shows the window for configuring QoS L2 Layer 2 packet sizes Password Password used to log in to the Gateway 3 G 240W E Connect Request Username Username used to log in to the auto configuration server Connect Request Password Password used to log in to the auto configuration server Field ...

Page 89: ...Nokia WiFi Gateway 3 Product Guide Configure a Gateway 3 G 240W E Issue 01 3FE 47464 AAAA TCZZA 89 Figure 30 QoS Config window L2 Figure 31 shows the window for configuring QoS L3 Layer 3 packet sizes ...

Page 90: ...gure 31 QoS Config window L3 Table 29 describes the fields in the QoS Config window Table 29 QoS Config parameters Field Description Type Choose a QoS service layer type from the drop down menu either L2 or L3 Source MAC Enter the source MAC Select the Exclude check box to exclude the source MAC 1 of 2 ...

Page 91: ... the 802 1p range 0 7 Forwarding Policy Enter the number for the forwarding policy range 1 7 Additional fields for L3 Protocol Choose a protocol from the drop down menu or select the Exclude check box Application Choose an application from the drop down menu Source IP and Source IP Mask Enter the values for the source IP and IP mask or select the Exclude check box Destination IP and Destination IP...

Page 92: ...and host drop Also supported are application services DDNS DHCP DNS H248 IGMP NTP client SSH Telnet TFTP TR 069 and VoIP The following types of ICMP messages are permitted echo request and reply destination unreachable and TTL exceeded Other types of ICMP messages are blocked DNS proxy is supported from LAN to WAN but not from WAN to LAN At the High level pre routing and application services are n...

Page 93: ...ue 01 3FE 47464 AAAA TCZZA 93 2 Configure the firewall 3 Click Save 4 STOP This procedure is complete Attack Protection Protection against DoS or DDoS attacks Choose enable or disable attack protect from the drop down menu The default is disable Field Description 2 of 2 ...

Page 94: ...Procedure 25 MAC filter configuration 1 Select Security MAC Filter from the top level menu in the Ethernet Gateway window as shown in Figure 33 Figure 33 MAC filter window Table 31 describes the fields in the MAC filter window Table 31 MAC filter parameters Field Description Ethernet Interface 1 of 2 ...

Page 95: ... complete MAC Filter Mode Choose the MAC filter mode from this drop down menu Blocked or Allowed LAN Port Select the check boxes for the LAN ports MAC Address Choose a MAC address from the drop down menu or enter the address in the text field WiFi SSID MAC Filter Mode Choose the MAC filter mode from this drop down menu Blocked or Allowed SSID Select Choose an SSID option from the drop down menu En...

Page 96: ...he IP filter Field Description Enable IP Filter Select this check box to enable an IP filter Mode Choose an IP filter mode from the drop down menu Drop for upstream Drop for downstream Internal Client Choose an internal client from the drop down menu Customer setting uses the IP address input below IP uses the connecting devices IP to the Local IP Address Local IP address Source Subnet Mask Source...

Page 97: ...in the Ethernet Gateway window as shown in Figure 35 Figure 35 URL Filter window Table 33 describes the fields in the URL Filter window Table 33 URL Filter parameters Note You cannot use URL filtering for HTTPS The URL is encrypted when using HTTPS Field Description Enable URL filter Select the check box to enable the URL filter URL filter type Select the radio button for Block or Allow the URL UR...

Page 98: ... Security Parent Control from the top level menu in the Ethernet Gateway window as shown in Figure 36 Figure 36 Parental Control window Table 34 describes the fields in the Parental Control window Table 34 Parental control parameters Port Enter the port number the default is 80 Field Description 2 of 2 Field Description Policy Name Enter a name for the parental control policy or choose a policy fr...

Page 99: ...imes for the policy 4 Configure the parental control policy 5 Click Enable to activate the policy 6 STOP This procedure is complete Device The device for which the rule will apply IP Enter the IPv4 address for the device or choose an IPv4 address from the list Days of the week Choose Every Day or Individual Days and select the check boxes for the days of the week for which the policy applies From ...

Page 100: ... window Table 35 DMZ and ALG parameters 2 Configure ALG 3 Click Save ALG 4 Configure DMZ Field Description ALG Config Select the check boxes to enable the protocols to be supported by the ALG FTP TFTP SIP H323 RTSP L2TP IPSEC PPTP DMZ Config WAN Connection List Choose a WAN connection from the drop down menu Enable DMZ Select this check box to enable DMZ on the chosen WAN connection DMZ IP Address...

Page 101: ...w to configure the access control level ACL 1 Select Security Access Control from the top level menu in the Ethernet Gateway window as shown in Figure 38 Figure 38 Access Control window Table 36 describes the fields in the Access Control window Note 1 ACL takes precedence over the firewall policy Note 2 The trusted network object will be shared for all WAN connections it is not applied individuall...

Page 102: ...ource IP fields to delete a previously created entry for a subnet trusted network 7 STOP This procedure is complete 8 1 5 Application configuration The Gateway 3 G 240W E also supports application configuration including port forwarding port triggering DDNS NTP UPnP and DLNA Field Description WAN Choose a connection from the drop down menu Trusted Network Enable Click to enable or disable ICMP Tel...

Page 103: ...ding window Table 37 Port forwarding parameters Field Description Application Name Choose an application name from the drop down menu WAN Port WAN port range LAN Port LAN port range Internal Client Choose a connected device from the drop down menu and enter the associated IP address Protocol Choose the port forwarding protocol from the drop down menu TCP UDP TCP UDP Enable Mapping Select this chec...

Page 104: ... Port triggering 1 Select Application Port Triggering from the top level menu in the Ethernet Gateway window as shown in Figure 40 Figure 40 Port Triggering window Table 37 describes the fields in the Port Triggering window Table 38 Port triggering parameters Field Description Application Name Choose an application name from the drop down menu Open Port Enter the open port range 1 of 2 ...

Page 105: ...re Time Enter the expiration time in seconds Open Protocol Choose the open port protocol from the drop down menu TCP UDP TCP UDP Trigger Protocol Choose the triggering port protocol from the drop down menu TCP UDP TCP UDP Enable Triggering Select this check box to enable port triggering WAN Connection List Choose a WAN connection from the drop down menu Note only active devices are shown on this m...

Page 106: ...ble 39 describes the fields in the DDNS window Table 39 DDNS parameters 2 Configure DDNS 3 Click Save 4 STOP This procedure is complete Field Description WAN Connection List Choose a WAN connection from the drop down menu Enable DDNS Select this check box to enable DDNS on the chosen WAN connection ISP Choose an ISP from the drop down menu Domain Name Enter the domain name for the DDNS server User...

Page 107: ...e 01 3FE 47464 AAAA TCZZA 107 Procedure 34 NTP configuration 1 Select Application NTP from the top level menu in the Ethernet Gateway window as shown in Figure 42 Figure 42 NTP window 2 Select the Enable NTP Service check box 3 Click Save 4 STOP This procedure is complete ...

Page 108: ...nu in the Ethernet Gateway window as shown in Figure 43 Figure 43 UPnP and DLNA window 2 Select the Enable UPnP check box to enable UPnP 3 Click Save Apply 4 STOP This procedure is complete 8 1 6 Maintenance The Gateway 3 G 240W E supports maintenance tasks including Password change Device Management Backup and Restore Firmware Upgrade Device Reboot Restore Factory Defaults Diagnostics View Logs ...

Page 109: ...ters or special characters the same character must not appear more than 8 times in a row When the password meets the password rules the application displays the message Your password has been changed successfully When the password does not meet the password rules the application displays a message to indicate which password rule has not been followed for example the password is too short the passw...

Page 110: ... management 1 Select Maintenance Device Management from the top level menu in the Ethernet Gateway window as shown in Figure 45 Figure 45 Device Management window Table 41 describes the fields in the Device Management window Field Description New Password New password must adhere to the password rules described above Re enter Password Must match the new password entered above exactly Prompt Messag...

Page 111: ...ick Add 4 STOP This procedure is complete Procedure 38 Backup and Restore 1 Select Maintenance Backup and Restore from the top level menu in the Ethernet Gateway window as shown in Figure 46 Figure 46 Backup and Restore window 2 Click Select File and choose the backup file Field Description Host Name Choose a host from the drop down menu Host Alias Enter an alias for the chosen host ...

Page 112: ...ig File to export the current configuration to the backup file 4 STOP This procedure is complete Procedure 39 Upgrade firmware 1 Select Maintenance Firmware Upgrade from the top level menu in the Ethernet Gateway window as shown in Figure 47 Figure 47 Firmware Upgrade window 2 Click Select File and choose the new firmware file 3 Click Upgrade to upgrade the firmware 4 STOP This procedure is comple...

Page 113: ... 01 3FE 47464 AAAA TCZZA 113 Procedure 40 Reboot 1 Select Maintenance Reboot Device from the top level menu in the Ethernet Gateway window as shown in Figure 48 Figure 48 Reboot Device window 2 Click Reboot to reboot the Gateway 3 G 240W E 3 STOP This procedure is complete ...

Page 114: ...ocedure 41 Restore factory defaults 1 Select Maintenance Factory Default from the top level menu in the Ethernet Gateway window as shown in Figure 49 Figure 49 Factory Default window 2 Click Factory Default to reset the Gateway 3 G 240W E to its factory default settings 3 STOP This procedure is complete ...

Page 115: ...teway window as shown in Figure 50 Figure 50 Diagnostics window 2 Choose a WAN connection to diagnose from the drop down menu 3 Enter the IP address or domain name 4 Select the test type ping traceroute or both 5 Enter the number of ping attempts to perform 1 to 1000 the default is 4 6 Enter a ping packet length 64 to 1500 the default is 64 7 Enter the maximum number of trace hops 1 to 255 the def...

Page 116: ...e 01 8 Click Start Test Results will be displayed at the bottom of the window 9 Click Cancel to cancel the test 10 STOP This procedure is complete Procedure 43 View log files 1 Select Maintenance Log from the top level menu in the Ethernet Gateway window as shown in Figure 51 Figure 51 Log window ...

Page 117: ...og file is displayed at the bottom of the window 5 STOP This procedure is complete 8 1 7 RG troubleshooting counters The Troubleshooting Counters feature enables service providers and end users to monitor the performance of their broadband connection Tests are run to retrieve upstream and downstream throughput latency and DNS response time The Troubleshooting Counters window also displays upstream...

Page 118: ... List Select a WAN connection from the list US Throughput This test is used to determine the upstream throughput speed Click US Speed Test to specify the time for the upstream test The default is weekly performed at idle to a public server DS Throughput This test is used to determine the downstream throughput speed Click DS Speed Test to specify the time for the downstream test The default is week...

Page 119: ... the lowest round trip time in milliseconds by pinging the target server multiple times Click Latency Test to specify the time for the test The default is weekly performed at idle to a public server DNS Response Time This test is used to determine the lowest round trip time in milliseconds by sending a request to the target DNS server Click DNS Response Test to specify the time for the test The de...

Page 120: ...Configure a Gateway 3 G 240W E 120 Nokia WiFi Gateway 3 Product Guide 3FE 47464 AAAA TCZZA Issue 01 ...

Page 121: ...omer document and product support Customer documentation Customer Documentation Welcome Page Technical Support Customer Documentation Technical Support Documentation feedback Customer Documentation Feedback ...

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